Why i can not play Minecraft Java even if i have it in my Microsoft store account?

Hi Maia! My name is Darhyl and I’d be more than happy to help you with your query. I'm sorry you are experiencing this with your Minecraft Java Edition. Kindly try to perform the following workarounds according to the official Mojang Support: https://help.minecraft.net/hc/en-us/articles/4408948974989-Minecraft-Java-Edition-Demo-Mode- "Ensure you have logged into the correct Microsoft Account that purchased Minecraft. You can locate your Microsoft Account on the Microsoft Help Page.​​ https://support.microsoft.com/en-us/account-billing/you-forgot-your-microsoft-account-username-b2049472-3b8f-27d3-61c6-67a668453f4c Other possible issues could be: Your launcher is out of date. Update via Settings > About or re-download the Minecraft Launcher. https://www.minecraft.net/en-us/download You purchased Minecraft under a different email address, or the email address has been changed. Be sure to check your account page to verify your purchase of Minecraft. https://www.minecraft.net/en-us/login?return_url=https%3A%2F%2Fwww.minecraft.net%2Fen-us%2Fmsaprofile Your purchase was refunded. In this case, you will have received an email from Minecraft and will need to re-purchase the game from the Minecraft Store. https://www.minecraft.net/en-us/store/min... You just purchased Minecraft while the account was logged into the launcher, or you have not yet chosen a Java profile name. Be sure to restart your launcher and re-try. Make sure your system meets the system requirements. https://help.minecraft.net/hc/en-us/articles/4409225939853-Minecraft-Java-Edition-Installation-Issues-FAQ#h_01FFJMSQWJH31CH16H63GX4YKE " If the issue persists, I highly recommend you reach out to Mojang Support for further assistance as they have the tools and resources to properly investigate this case: https://help.minecraft.net/hc/en-us/request/new?ticket_form_id=360001225811 Thank you for your kindness and understanding! Please feel free to let me know if you need anything else. Best Regards, Darhyl

Hi and thank you for answering.

Let me clarify please (screenshots included):

- did the recomended workarounds

- i am logged in the right Microsoft account

- Launcher is up to date, also updates in Microsoft store ar done.

- Computer mets the system requirements.

Important:

- i bought Minecraft for Windows some time ago. More than a year.

- i did not paid any money for Minecraft Java, but i can see everywhere that i must have access to Minecraft Java also.

- I can play Minecraft Java from another account ( my father;s account) on my PC. But when i switch to my account , no Minecraft Java for me...

- I have not chosen a Java profile name, never had where to do that on my account.

- My brother have the same problem (he got Minecraft PC earlyer) BUT my father can play Java no problem (and he got Minecraft PC some months later than us)

- We also have Minecraft on Android and Xbox and i was able to play Java on my PC from xbox account while we had Game Pass activated.

My problem seems to be similar with the problem in the next link and similar with many other ppl as i can see in this link:

Also i wrote to "help.minecraft.net" and the aswer was this:

"Hello,

Thank you for contacting us for help with your Java Edition account.

As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account related issues as account migration has ended.

If you have migrated your Mojang/Minecraft account to a Microsoft account and need assistance, please contact Microsoft Support.

For further information about the end of account migration, please visit this article.

Regards,
Minecraft Support"

So... not very much "support"...

And here are some screenshots to see my problem:

I appreciate the response. Based on your description and the screenshots you provided, I'm afraid you will have to contact Mojang Support in order to investigate this case on their end however since they have referred you to Microsoft Xbox Support instead, you may contact them through the link below: https://support.xbox.com/en-US/contact-us/ Just a gentle reminder that we are only Xbox gamers here in the community. We are not Microsoft employees and we do not have tools to access any Microsoft System. Best Regards, Darhyl