Solarenergylighting Reviews

18  Poor
TrustScore 2 out of 5

1.8

Write a review

Company activitySee all

Reviews1.8

18 total


Sort:


Rated 1 out of 5 stars

Total rip off company that uses UK…

Total rip off company that uses UK celebrities to falsify the vastly inflated product on Facebook Meta, why do they allow rip off companies to consistently advertise on its worldwide platform. All of their products can be purchased on Temo.com 75% cheaper inclusive of postage. Never received the products I ordered.

Date of experience: 27 August 2023


Rated 1 out of 5 stars

A well established scammer

A well established scammer, AVOID TRADING WITH THEM! you will never be delivered. They have a customer agent named "JOHN SMITH" not even sure if that person exists, using a stock photo as email signature.

Date of experience: 08 February 2024


Rated 1 out of 5 stars

Poor communication

Poor communication, poor service, have been trying to get a full refund since January 2024, now March.
To get a reply is nye impossible, never replies
Poor poor service

Date of experience: 06 March 2024


Rated 1 out of 5 stars

BEWARE NEVER BUY FROM THEM.

BEWARE NEVER BUY FROM THEM.
Took weeks to arrive, parts missing. Took weeks to sort out with so called 'customer services'. They wouldn't refund me. New one eventually arrived. NOT WORKING.
Months wasted of my time! Also very expensive compared to competitors; I thought it would work and be of better quality, hence the price

Date of experience: 16 September 2023


Rated 1 out of 5 stars

This company is selling junk that does…

This company is selling junk that does not work as described and is not fit for purpose. When you try and raise issues with their customer services, there's no response. The Trustpilot reviews on their website are fake and they're going to be reported to both Trustpilot and Trading Standards.

Date of experience: 29 November 2023


Rated 1 out of 5 stars

Paid £59.99 and have been ghosted

Paid £59.99 and have been ghosted. Total scam using Facebook and instagram run a scam and to take money and nothing in return no ability to contact no phone number .
Complete scammers please use an actual company and don’t get drawn in

Date of experience: 01 November 2023


Rated 1 out of 5 stars

Rene

Never use this company. Although got my light, I ordered some U Bolts separately (£30), they sent the wrong one and no responses anymore regarding inquiries. After care is rubbish.

Date of experience: 17 January 2024


Rated 1 out of 5 stars

Absolute scam

Absolute scam , useless customer service spent lot of money on the “best solar lights”.

Not a single light works.

DO NOT USE THIS COMPANY!!! All fake names and addresses.

Date of experience: 01 February 2024


Rated 1 out of 5 stars

poor customer services products are…

poor customer services products are faulty remotes not work no instructions parts missing asked for refund failed to deliver on it immediately excuse after excuse problem with email they claim not racking history product disappeared of tracking boxes always damage on delivery lights not the lumen they said poor quality cheap plastic dreadful avoid at all costs
still waiting for refund

Date of experience: 23 February 2024


Rated 1 out of 5 stars

lured into the deal on Facebook

lured into the deal on Facebook, not a uk company its Chinese, took nearly 3 weeks for the lights to arrive no instructions how to use the remote ,crooks !! .don't recommend .

Date of experience: 06 December 2023


Rated 5 out of 5 stars

Amazing products!

I recently bought from Solar Energy 2 Bollard lights which was a set and 3 wall lights and had 0 expectations but in fact when I received the product in 4 days I was amazed! It not only was as described but also works and saves me a lot on energy bills !! I guess everyone has a different experience but I personally Definitely recommend!

Date of experience: 01 April 2023


Rated 1 out of 5 stars

Duped into buying from a Facebook ad…

Duped into buying from a Facebook ad that seemed to offer exactly what I was looking for, and only ordered because it said dispatched from uk stock. Liars. The parcel was stuck in a Chinese airport for days and delivery was well over 2 weeks. Funnily enough their customer service representative responded to my email sent at 10pm within half an hour, of course that's during the day in China lol! even funnier, he was called John Smith and there was a photo of him, your typical English nerdy type. A quick reverse image search on Google gives the bloke a different name, his photo being stolen from the internet. So why all the lies and deceit? Having said that the solar light seems to fit my purpose, however there were no instructions, after an email "John Smith" sent a pdf....so why not just include it with the product.

Date of experience: 07 June 2022


Rated 1 out of 5 stars

Dazzling Rip Off!

SolarEnergyLighting are a Chinese company selling on FaceBook that pretends to be a UK company. The Solar light I paid £30 for:
"IlluminateSolar™- The Ultimate Solar Powered LED Street Lamp"
Would be over priced at £10. Steer well clear!

Date of experience: 08 April 2022


Rated 1 out of 5 stars

It's definitely not a legit company

It's definitely not a legit company. There is nothing in Companies house for this address or business name, the domain was only registered on 22nd January 2022 and there is no phone number or any contact details. Their address is also fake.
Don't buy from them, they sell the same Chinese products you find on Amazon or Ebay, only at 3x the prices. If you have a problem, good luck to find anyone.
Also, they say 7-14 days shipping, it's 100% from China.

Date of experience: 18 May 2022


Rated 1 out of 5 stars

Rip Off and Total Liars

Wish I had read reviews before buying off these rip off merchants there web site is full of lies
I purposely brought a cheap one off ebay for £7 to see if the price they were charging represented the higher price they were charging on there web site and No it didn't
The website solarenergylighting.co .uk is a full of lies
1. They are based in China Lie!
2. Will be delivered from there warehouse in the UK 1-2 days Lie! it took 2 weeks, ebay took 2 days to deliver
3. Trustpilot reviews 1500+ Lie 3+ and these are 1Star
Charging 3 to 4 times more on Ebay
Beware of there flashy web site its full Lies,see other reviews
PLEASE PLEASE DONT BUY OFF THESE RIP OFF CHINESE MERCHANTS DO NOT BUY!!!

Date of experience: 04 July 2023

Show reviews in all languages. (18 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account