HDFC Bank Mobile Banking

One can register and start availing the services offered on the mobile banking app by following the steps below:

Step 1: Download the HDFC mobile banking app from the ‘Play Store’ app on your smartphone

Step 2: One needs to be registered for HDFC Net Banking to start using the app

Step 3: Register for the bank’s net banking service on its official website, if not registered

Step 4: Log in using the Customer ID and Password to start using HDFC mobile netbanking

Step 5: Use the app to avail a wide variety of features like paying bills, making credit card payments, viewing account, and many more

Log in to HDFC mobile banking with the Customer ID and IPIN.

Once logged in, the account holder will be able to check the savings account balance, HDFC credit card details, make third party fund transfers and use other features of the app for the banking needs.

Alternatively, account holders can also login HDFC Mobile Banking app using Quick Access PIN (QAP). Users can set their 4 digit QAP and enable biometric login as well

Step 1: Open HDFC Mobile Banking app & login using the credentials

Step 2: Go to the “Menu” option & tap on “Your Profile” option

Step 3: Click on ‘’Security Center” and tap on “Manage Easy Login Method” option

Step 4: Click on Change default login method & set a 4-Digit login PIN or Fingerprint.

Step 5: Click on “Confirm” option and the IPIN/Password will be changed successfully.

One can set up his/her Easy Login PIN easily by performing these steps in the HDFC mobile banking app:

Step 1: Click here to start the Easy Login PIN registration process

Step 2: Enter Customer ID and registered mobile number and Tap on ‘Continue’

Step 3: Enter OTP received on the mobile number registered with the HDFC bank

Step 4: Enter the debit card details and tap on” Continue’’ option

Step 5: Enter new 4-digit PIN and re-enter the PIN to confirm

One will receive acknowledgement of successful registration of Easy Login PIN.

Customers will have to perform below-mentioned steps to set Easy Login PIN:

Step 1: Open the HDFC Mobile Banking app and login using the credentials

Step 2: Go to Menu and then tap on “Your Profile”

Step 3: Tap on “Security Center” and then on “Manage Easy Login Method”

Step 4: After this click on the “Change” option

Step 5: Enter the existing “Easy Login PIN” and then enter the new PIN

Re-enter the new PIN and click on the “Confirm” option

Account holders can follow the below-mentioned steps to de-register Quick Access PIN easily –

Step 1: Login to HDFC Mobile Banking app using credentials and click on ‘’Menu’’ > “Your Profile” > “Security Center” > “Manage Easy Login Method”

Step 2: Click on “Remove” option and confirm all the details

Step 3: Click on the “Confirm” option

Step 4: The account holder will receive an acknowledgment of successful de-registration of Easy Login PIN

With its numerous features, the HDFC Mobile Banking app makes it easy and convenient to transact a variety of banking tasks from the phone.

1. SMS Banking: Avail SMS banking services without a smartphone. SMS banking allows one to make payments for recharges using the mobile device.
2. Unlock safely with Face ID/ Touch ID: Mobile banking lets the user unlock his/her account with the Face ID or Touch ID. This feature makes it highly convenient for users, and at the same time, ensures a high level of security as only the customer can unlock their account.
3. Account Summary: Account holders can keep a track of their account transactions and current balance available using HDFC bank mobile banking. Account-holders can check all the transactions (debit or credit) without the need of visiting the bank branch and get their passbook updated. Not only this, but account holders will also be able to check their HDFC bank Mini Statement and check their complete bank statement or download it.
4. Quick payments: The app allows fast payments and money transfers. It also provides automatic bill payment facility, mobile recharge notification features to ease payments.
5. Task Limit: The app also allows account holders to make task-lists. Account-holders can make a list of the banking tasks or quickly access favourite transactions to ensure faster banking with the app.

HDFC Bank mobile banking comes with many benefits, of which, the more prominent ones are as follows:

• Access and monitor account activity from phones with a few clicks
• Status updates when the account is debited, credited or the payment is due through SMS
• Attractive offers, coupons, cashback, etc. on various merchandise
• Bill payments, utility payments, etc. online
• Security measures like encryption allow safe and secure transactions
• Quick transfer and receipt of funds
• Avail offers of personal loans, insurance, etc. quickly and easily
• Avail 24×7 availability of banking services
• Book movie tickets
• Avail the best deals on holiday, hotel, flight, bus, etc. with travel apps
• Earn points on transactions with credit cards, which can be used to avail offers on merchandise and services

HDFC WhatsApp Banking Number: 70700 22222

HDFC bank provides the facility of WhatsApp banking to its accountholders where they can access the services just by sending ‘Hi’ on the number 70700 22222. WhatsApp banking service by HDFC will allow the users to view their account balance, bank account statement, available credit limit on credit card, IFSC code for a particular branch, know the status of your cheque and more.

For existing customers having an account 

Accountholders need to save the number 70700 22222 in their contacts and send a WhatsApp message ‘Hi’ from the registered mobile number. To proceed further, they need to input last 4 digits of their Customer ID and OTP received on the registered mobile number.

For existing customers holding a credit card

Cardholders have to save the number 70700 22222 and send a WhatsApp message ‘Hi’ from the registered mobile number. To proceed further, they need to input last 4 digits of their Credit Card Number and OTP received on the registered mobile number.

For existing customers having a loan

Save the number 70700 22222 and send a WhatsApp message ‘Hi’ from the registered mobile number. To proceed further, they need to input the Loan Account Number and OTP received on the registered mobile number.

Please note that HDFC Bank has not allowed Fund Transfer via WhatsApp Banking so far.

Q. Do I have to register for HDFC net banking to use the mobile banking app?

Ans. The app is not limited to the users of net banking. Customers who have never used net banking can use the net banking IPIN mentioned on the welcome kit. This kit is given at the time of account opening.

Q. How to change mobile number for HDFC mobile banking?

Ans. To update or change your mobile number for mobile banking service, you need to visit the nearest bank branch and fill a form with required details, along with photo ID proof.

Q. What is the HDFC mobile banking customer care number?

Ans. HDFC bank customer care numbers are 1800-1600 / 1800-2600.

Q. Who is eligible to use the HDFC bank mobile banking app?

Ans. To be eligible to use the HDFC bank mobile banking app, you should have a net banking customer ID and IPIN offered by the bank.

Q. Can I use HDFC bank mobile banking while traveling internationally?

Ans. Mobile banking services are available in selected countries. Therefore, you shall need to check the complete list at the official website to confirm the country you are about to travel.

Q. How can I deactivate HDFC bank mobile banking?

Ans. Yes, you can de-activate your HDFC bank mobile banking by submitting a written application to the respective bank branch.

Q. Does the service get de-activated, if it is not used for a long time?

Ans. If the service is not used for 999 days, the user Customer ID is blocked. Customer ID can be reactivated by resetting net banking password by visiting the HDFC net banking website or through the HDFC Mobile Banking App.

Q. What happens if the user’s mobile phone switches off when using the HDFC mobile banking app?

Ans. The user is automatically logged off after 5 minutes of inactivity. In case of abrupt switch off, you will be logged out of your mobile banking account. To use the app again after switching on, the app will again ask for your fingerprint or IPIN, whatever you’ve set as your preference.

Q. Does the Mobile Banking App have an OTP auto-read feature?

Ans. The OTP auto-read facility is available in the HDFC Bank Mobile Banking App on Android & iOS devices.

Q. Is HDFC Mobile Banking app available on Apple phones (phones)?

Ans. The HDFC Mobile Banking App is available on Android and iOS devices both.

Q. What precautions should users take to ensure that unauthorised payments are not made using HDFC bank mobile banking?

Ans. Users need to understand that they alone can initiate and authorise every payment that is made from their account. They should make it a point to log out of the application once they have finished using it and not share their Customer ID and IPIN with anyone.

Also, it is better to use the IPIN instead of fingerprint because sometimes your device’s touch screen may not work properly. At such times, your account may get compromised. The HDFC Mobile Banking App works on risk-based profiling for each transaction and is highly secure.

Q. What charges/transaction limits apply to transactions performed on HDFC bank mobile banking?

Ans. The transaction limit on the mobile banking app is Rs. 2 lakh, but it can be increased to Rs. 10 lakh. UPI limit is set at Rs 1 lakh per day and presently, there are no charges for UPI payment.

NEFT transaction on Mobile banking application does not incur any charge, while IMPS transactions are charged as follows which are applicable starting 1^st October 2020.

• 0 – Rs. 1000 = Rs. 3.50 + applicable GST
• 1001 – Rs. 1,00,000 = Rs. 5 + applicable GST
• > Rs. 1,00,000 = Rs. 15 + applicable GST

Please note:

• Charges are applicable only for outward IMPS transaction. There are no charges for inward IMPS transactions.
• With effect from 15^thMarch 2021, IMPS Fund Transfer Service is free for all Imperia & Preferred Customers.