Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Looking for a place to stay in Hong Kong? Then look no further than The Kowloon Hotel, a quiet hotel that brings the best of Hong Kong to your doorstep.
Kowloon Hotel Hong Kong offers guests an array of room amenities including a flat screen TV, air conditioning, and a refrigerator, and getting online is possible, as free wifi is available.
The hotel offers a 24 hour front desk, room service, and a concierge, to make your visit even more pleasant. The property also features an on-site restaurant. Guests arriving by vehicle have access to valet parking.
For those interested in checking out popular landmarks while visiting Hong Kong, Kowloon Hotel Hong Kong is located a short distance from Tsim Sha Tsui Promenade (0.1 mi) and Central (1.1 mi).
While visiting Hong Kong, you may want to try some shrimp at one of the nearby restaurants, such as Tim Ho Wan, the Dim-Sum Specialists, Mott 32, or One Dim Sum Chinese Restaurant.
Hong Kong is also known for some great architectural buildings, including Chi Lin Nunnery, IFC mall, and International Commerce Centre, which are not too far from The Kowloon Hotel.
We’re sure you’ll enjoy your stay at The Kowloon Hotel as you experience everything Hong Kong has to offer.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
City View
Mid-range
Languages Spoken
English, Chinese, Japanese, Korean
Location
No.19-21 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong China
Name/address in local language
The Kowloon Hotel
2,201 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This hotel is located in a very convenient location. There is an MTR station underground which is accessible from multiple exits, both on the street and through the shopping centre under the lobby. The hotel is a short walk from the harbour, art museum, Harbourview shopping centre, Avenue of Stars, iSquare shopping centre, and many other shopping and attractions. There are also plenty of restaurants and cafes so your food options aren't limited to what's available at the hotel.
This hotel does not have a pool or gym, but I heard that you can pay a fee to use the facilities over at the YMCA across the street. I was lucky enough to stay on the 13th floor where my view from my window was the pool at the Peninsula Hotel. It's a beautiful hotel, but it's painful to watch other people enjoy the pool while I have no pool in my hotel.
The hotel has very many elevators so there's never more than a minute wait for the elevator throughout the day. The room itself is pretty small, but that's expected for being in Hong Kong. There are no luggage racks so be prepared to leave your suitcases on the ground near the desk. The hotel does sell outlet adapters if you forget to bring your own. There are two outlets in the room that work with USA plugs, but the rest of the outlets in the room are for HK plugs.
The hotel offers free wifi for 2 devices per room and resets every 24 hours. I never had issues with the wifi because I only used my laptop to connect to the wifi, however, my sister was having issues with connectivity to her phone and had to call for help.
Whenever we needed something, the front desk always picked up the calls quickly and would send someone to the room right away. The only thing that we found frustrating was that we would call housekeeping to let them know about an issue (needing extra towels or the safe stopped working) and they would send a housekeeper to the room to ask what we needed and we would have to repeat what we already said over the phone. They would leave and come back again when they could have brought the towels with them the first time or sent the mechanic person the first time around. It just felt like they were doing all these extra steps when the issues could have been resolved faster if they had just done things a little differently.
Overall I thought the hotel was in a great location, clean, and had pretty good service.
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Date of stay: December 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from thekowloonhotel, Public Relations Manager at The Kowloon Hotel
Responded Jan 13, 2020
Dear Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. Concerning the gym and swimming facilities, guests at The Kowloon Hotel can enjoy a workout at the YMCA Fitness Centre which is located right opposite to the hotel. Entrance fee at HK$180 per person including swimming pool access which available for purchase at hotel concierge. Meanwhile, we have noted and indeed are concerned of the areas which failed to meet your expectations, please accept our apologies for the inconvenience that has caused to you. We will use your comments as a training opportunity with our Housekeeping team and will also bring the point you raised to IT team which will look into addressing this accordingly. We hope that we will have the chance to recover and show you those improvements should we be able to welcome you back to The Kowloon Hotel in the near future. Best wishes, The Kowloon Hotel Management
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My family and I stayed a couple of nights in a row. The location of the hotel is great! It is located right next to the MTR station, close to the ferry that goes to Central, and not too far from many shops and restaurants. Our room was very clean and comfortable when we arrived and the staff cleaned it well again the next day. We didn't go to the restaurants or cafes in the hotel. The choices are endless in that area. The fridge in our room was empty and could fit at least 6 big bottles of San Pellegrino, which was a nice treat for us. All in all, I would highly recommend staying at that hotel. My family and I are always out and about, and really enjoy having a place to stay and relax after a day in the city without paying too much per night.
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Date of stay: November 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Martin Fung, Guest Services / Front Office at The Kowloon Hotel
Responded Nov 29, 2020
Dear Iamheretostay, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are most pleased to learn that we were able to meet your expectations and special mention of the effort put by Housekeeping team, we will be sure to recognize the team members internally. The team is delighted you had a great stay and found our hotel to your liking. We look forward to having the pleasure of welcoming you back again in the future. Yours sincerely, Martin Fung Assistant Front Office Manager
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Very helpful and patient check In staff (especially Terry and Tampo) Room compact but very clean Breakfast good overall. Excellent vLue for money and good locztion Would recommend to people on a budget but want a decent clean room near to public transport. Shops
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Date of stay: February 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from thekowloonhotel, Public Relations Manager at The Kowloon Hotel
Responded Feb 17, 2020
Dear Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are elated to hear such a wonderful feedback on our team members and their effortless service which made it a memorable experience for you. Rest assured, your kind feedback has been passed on to Tampo, Terry and our entire team. We look forward to having the pleasure of welcoming you back again in the future. Best wishes, The Kowloon Hotel Management
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The Check in Christy got me to write a good review by enticing me with a free room upgrade and a afternoon tea
I wrote it thinking it was a good start but turns out the so called room upgrade was the same size room with just a slight seaview covered by buildings.
Toilet door was defective and the double bed was tiny we had a hard time sleeping.
The staff at the restaurant lack any discipline and client courtesy and were talking and laughing loud among themselves in front of us as it was a a very annoying and disturbing tea set experience and once again at the breakfast.
I paid for a buffett breakfast but they short changed me and told me it was just a small set breakfast which was a huge let down ! I emphasized this to check in Christy but she did nothing about it.
Honestly I would never come back to this hotel or recommend it to anyone.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from thekowloonhotel, Public Relations Manager at The Kowloon Hotel
Responded Feb 17, 2020
Dear Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We have noted and indeed are concerned of the areas which failed to meet your expectations and we will share with the management for further possible enhancement. Please accept our apologies for the inconvenience caused to you. Thank you again for bringing this lapse in service and maintenance to our full attention. We assure you that this is not in line with our usual standards and we will be sharing your concerns as a training opportunity with our Engineering and Food & Beverage departments to ensure an immediate rectification. Your satisfaction is the utmost importance to us, kindly contact us at mktg.klnh@harbour-plaza.com with your check-in date and registered guest’s name so that we could get in touch with you personally. All personal details will be treated with strict confidentiality and we look forward to hearing from you. Best wishes, The Kowloon Hotel Management
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Worse hotel I ever stayed in HK in 12 years visiting: wifi in the room is horrible! You can’t call, or do anything because it keeps losing signal! The staff did nothing to solve the problem! I mean, if you can’t have internet working in the room is already ridiculous. Breakfast is horrible! Pancakes taste like fish, croassans/ danish are old, fried egg was raw, I can continue…I mean.. if they can’t even fry a egg you can figure. We request one glass of milk to mix with coffe and the staff didn’t want to give us!! We pay for 3 days breakfast but other 2 days we went outside.. The service is not very friendly / not wiling to help. We ask help to call taxi and explain the address to the driver, the staff only call taxi and told driver the general location but not help to explain address and we end up far away from real destination. We ask for 2 separated beds, but beds are 3 cm apart, it is too close so basically beds are not separated! The bathroom door is a glass door, so if you are looking to share room with a friend look for another hotel so you can have at lease some privacy using toilet! I do not recomend this hotel, there are much better options in HK!
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Date of stay: January 2023Trip type: Traveled with friends
Room Tip:If you need internet or share rooms go to other hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Martin Fung, Guest Services / Front Office at The Kowloon Hotel
Responded Jan 12, 2023
Dear Joana G. S , Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We were very concerned to read about the aspects of your experience that you expressed disappointment with. We take your comment seriously and therefore have reminded our team the importance of professional service and attitude. Training will also be reinforced to all front line teams to ensure excellent services to be rendered under any circumstances. Please accept my most sincere apologies for the inconvenience caused and we truly hope this single staying experience will not prevent you from staying with us again. Yours sincerely, Martin Fung Front Office Manager
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Right behind the famous Peninsula Hotel, but a fraction of the price, is the great Kowloon hotel. Always well served by Kelvin, Candy, Yau, Caen, and Cherub. Not too big to be impersonal, but not too small, it’s always delivered great location and price. Comfy but cozy rooms, just enough but not too much.
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Date of stay: January 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from thekowloonhotel, Public Relations Manager at The Kowloon Hotel
Responded Feb 4, 2020
Dear Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are all pleased to learn that our Harbour Club lived up to your expectations. We greatly appreciate for your wonderful comments about Candy, Yan, Carn, Kelvin and Cherub. We will happily to share your review with them and the entire staff. We hope to welcome you soon and your next visit will be another five star experience. Best wishes, The Kowloon Hotel Management
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We’ve stayed twice in the Kowloon in the past year, likely will again. It’s conveniently located, with an MTR entrance from within lobby, easy walking distance to abundant food/drink/shopping and the ferry terminal. We found the staff helpful and courteous; our couple of front-desk requests were promptly handled. Rooms include one US/Japan-style electrical outlet, handy if you didn't bring enough adapters, as well as a safe & refrigerator. Free wi-fi speeds were in the low/mid double digits, but limited to 2 devices per room. TV was on the small side. Some rooms have harbor views down Nathan Road and Hankow Road. A free shuttle bus to Kowloon Station for Airport Express connections picks up across the street.
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Date of stay: December 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from thekowloonhotel, Public Relations Manager at The Kowloon Hotel
Responded Jan 13, 2020
Dear Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are all pleased to learn that our services lived up to your expectations. At the same time, we have noted and indeed are concerned of the areas which failed to meet your expectations. To ensure a comfortable and pleasant accommodation experience for our guests, the hotel will carry out scheduled repair and maintenance works on a regular basis. We will look into ways to enhance such schedule. It is always through guest’s comments like yours where we could upkeep the services of the hotel. We look forward to welcoming you back in the future when we could show you our improvements. Best wishes, The Kowloon Hotel Management
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A lovely hotel, good location near Victoria Harbour and shopping district. We took a hop on and hop off tour to see Kowloon, Hong Kong and Stanley, we also took the ferry over and back. Great service but very expensive @$150 AUD for one adult and child. Hotel room was so small that we couldn’t put our suitcases on the floor and open. Room was nice and modern. The vanity and toilet a little low. Staff was very helpful with the adapter for charging my phone and iPad and also with luggage. I would stay again but only if I have a few more days to spend in Hong Kong for an overnight stay, a bit too much hassling around.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from thekowloonhotel, Public Relations Manager at The Kowloon Hotel
Responded Jan 13, 2020
Dear Guest, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are most pleased to receive compliment regarding our customer service as well as the convenient location and we were able to meet your expectations. We would also like to bring your attention to the room types in sizes varying from 18 sq. m to 45 sq. m available at our hotel for our guests’ selection. During guest’s staying period, it is advisable to bring any request for assistance to the attention of our on-duty guest service personnel who shall best address any of our guests’ needs immediately. We look forward to welcoming you back in the future. Best wishes, The Kowloon Hotel Management
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We booked the room with official website at a very low rate - buy two nights get a free night. The room is clean, staff are helpful. The television in our room was found not able to use HDMI, the technicians came and checked. They immediately changed a good one for us within 15 minutes. Dickson from Front Desk is very polite and helpful. The carriage was sent to our room right after I requested at front desk. He could also able to address me when I went down to get the takeaway on the second day of my visit. This personalized services made our stay more pleasant. The room is a little bit small, but it is in a valuable price.
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Date of stay: August 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Martin Fung, Guest Services / Front Office at The Kowloon Hotel
Responded Sep 6, 2020
Dear PineappleHuen, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are most pleased to learn that we were able to meet your expectations and special mention the efforts put by Dickson at Front Desk and our Engineering team, we will be sure to recognize the team members internally. The teams are delighted you had a great stay and found our hotel to your liking. We look forward to having the pleasure of welcoming you back again in the future. Yours sincerely, Martin Fung Assistant Front Office Manager
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One if the best 4-star hotels in Hong Kong. It's in the middle of TST (very convenient, just straight out from L3/L4 exit). I got a standard room but it turns out very spacious and comfortable for such a cheap price. There is a working desk with a comfortable chain beside the window, which is perfect for someone who carries work every where. I stayed in another hotel (one of the iclub), the standard room has no desk and there's a useless super big sofa for nothing but wasting the space.
The room is pretty much soundproof because I heard kids laughing and singing while walking in the hallway. But then when I entered my room, I hear nothing at all.
The bathroom has a bathtub. It's not very deep but enough to enjoy a warm bath. Very very nice. And the toothpaste is good. I have been to a place where the toothpaste just taste awful.
I'm so happy that their teaset has green tea!!! It's so rare because most hotels would give you either English breakfast or Jasmin tea.
I booked the room with a buffet lunch at the Window's cafe. The food is super tasty. It has wide variety of food. Their seafood is of quality and their desserts are super super yummy. The bbq pork and their beef are the best.
Everything is worth it. If you're coming with a family with kids, definitely check out their lunch buffet.
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Date of stay: August 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Martin Fung, Guest Services / Front Office at The Kowloon Hotel
Responded Aug 10, 2021
Dear norachanisara, Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are all pleased to learn we were able to make you feel comfortable and that our room amenities and restaurant – The Window Café lived up to your expectations. We greatly appreciate for your wonderful and we will happily to share your review with the entire staff. We hope to welcome you soon and your next visit will be another five star experience. Yours sincerely, Martin Fung Front Office Manager
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Frequently Asked Questions about The Kowloon Hotel
Which popular attractions are close to The Kowloon Hotel?
Nearby attractions include Hong Kong Skyline (0.2 miles), Bobby's Fashions Hong Kong Bespoke Tailors (0.1 miles), and Empire International Tailors (0.2 miles).
