BNA - NYC
Find cheap flights from Nashville to New York
Round-trip
1 adult
Economy
Thu 3/23
Thu 3/30
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Good to know
Low season | February |
|---|---|
High season | December |
Cheapest flight | $18 |
Average price round-trip | $148 |
Good deal round-trip | $98 |
Good deal one-way | $74 |
Best time to beat the crowds with an average 23% drop in price.
Most popular time to fly with an average 16% increase in price.
Flight from Nashville Intl to New York
(avg. price over the last 2 weeks)
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When to book flights from Nashville to New York
Estimated round-trip price
Average price per month
Flight prices as travel date approaches
Top tips for finding a cheap flight out of Nashville
- Looking for a cheap flight? 25% of our users found flights on this route for $74 or less one-way and $98 or less round-trip.
- The cheapest flight from Nashville to New York was found 23 days before departure, on average.
- Book at least 2 weeks before departure in order to get a below-average price.
- High season is considered to be November, December and January. The cheapest month to fly is February.
- Morning departure is around 5% cheaper than an evening flight, on average*.
- BNA Cares, a collection of services, facilities, and programs at Nashville International Airport (BNA), caters to passengers who require special assistance. They are committed to making each passenger feel welcome and comfortable. Restrooms with adult changing tables can be found in Concourse C. The parking lots are accessible to persons with limited mobility, and passengers enrolled in BNA's Accessible Parking Program receive complimentary parking. For more information on the program, you can contact the airport.
- BNA is family-friendly and provides nursing mothers with clean, private spaces to care for their infants. Mothers can use them to breastfeed, pump milk, and change their babies. The rooms are located in both the North and South Terminals. You can download the Mamava on Google Play and App Store for better service and convenience.
- When in transit to New York, you can land at three airports, the Newark Liberty International Airport (EWR), John F Kennedy International Airport (JFK), and LaGuardia Airport (LGA). We recommend using either JFK or EWR, which are best for passengers flying into New York. However, JFK is easy to get from on the subway and serves a variety of other destinations.
- Getting out of the arrival airport is easy, considering it is approximately 15 miles from Manhattan. Catch a taxi, airport shuttle, private car, Long Island Railroad, or bus shuttle. We recommend taking the subway, which offers considerably cheap transport from JFK. A taxi can be convenient if you are in a hurry or carrying luggage.
- You can travel with your pet comfortably because BNA shows accommodation through Mars Petcare US's BETTER CITIES FOR PETS program. They provide more extensive and more welcoming relief areas at the airport.
FAQs for booking flights from Nashville to New York
Top 5 airlines serving Nashville Intl to New York
Scores according to KAYAK customer reviews8.4
SouthwestOverall score based on 13940 reviews
8.7Boarding
8.4Comfort
9.0Crew
8.0Entertainment
7.8Food
Airline reviews
Cons: "Crammed too close together"
Cons: "Crammed too close together"
Pros: "Seat terribly uncomfortable. Too hard and too small. No leg room."
Cons: "Redesign plane seating to be comfortable for real human beings. Now it's a form of torture to fly. No, it's not just SW. It's all airlines. I hope someone pulls together a massive class action suit against all the airlines for how cramped you've made everything, just so you make more profits. I used to love flying. Now I hate it, because it is sooooo uncomfortable."
Pros: "Pilot communacative"
Cons: "Middle seat empty"
Pros: "easy process"
Cons: "better snacks"
Pros: "great crew"
Pros: "I was grateful for the social distancing and the crew was very pleasant."
Cons: "2 southwest flights were boarding at the same time at gates 23/24. It was very very difficult to figure out who was lining up what group. We were unable to see the board above the staycations so we moved then were told to move from that area due to social distancing."
Pros: "Crew was great"
Cons: "Nothing"
Pros: "Crew was incredible"
Cons: "Nothing. Thank you for everything and getting us home safe"
Cons: "Wi-Fi constantly in and out, causing battery to drain quickly. Priority boarding was finished within 5 minutes of initial boarding time. For someone who had a broken leg, this was extremely frustrating"
Pros: "seats were comfortable"
Pros: "n/a"
Cons: "Inform guests as to WHY we were delayed. Luckily I changed my flight that still had delays and NO indication as to why."
Pros: "Crew was amazing boarding process was ok."
Cons: "Seats could be more comfortable and cleanliness of the plan could be better."
Pros: "The crew was amazing."
Cons: "Flight was good but temperature was way to warm"
Pros: "Wifi"
Cons: "We are still sitting on the plane waiting for a gate. The flight attendants are trying to blame people for trying to go to the bathroom for losing our gate spot. We are late."
Cons: "2 hours late. Not weather related. No compensation. No drink service."
Cons: "No delays"
Pros: "I just have a hard time checking in 24 hrs ahead being in boarding group b and getting the last 2 seats together in the back... we were lucky... boarding group b after 41 were seperated and boardfing group c had no chance"
Cons: "Wish there was a better way to get seats. Found that you can watch a movie on your phone with their WiFi though which was on"
Pros: "Southwest boarding works best"
Pros: "Nice staff, early takeoff and landing, clean plane"
Cons: "Too much turbulence on this trip"
Pros: "Service was great! On-time departure."
Pros: "The Stewardests were super funny and had a general good vibe. I fly around the world on many different airlines for work and pleasure. Normally i dont notice the staff so much. On this flight, the crew stood out. They had a good, dry sence of humor and were genuine. That was special to me. Rad vibes! My seat neighbor had an emotional sport dog that snuggled me . The flight attendant noticed and shared her dog pics and stories. Felt good to fly with good people. Thanks"
Cons: "Being on airplane's always kinda sucks. Best flight staff I've had ever tho"
Pros: "Took off on time, landed 10 minutes earlier."
Cons: "Hot plane. Poor circulation of air. WiFi constantly disconnected and slow. Poor communication from crew about status of what was going on when entering airspace of LGA. We circled LGA for quite some time with no explanation. Then sat on the tarmac. In fact I’m writing this review from the plane. It was due at the gate almost an hour ago. No one can use the restroom since over 90 minutes ago. Plane is still hot and many very dissatisfied. Southwest needs to get its act together in these kinds of situations so people know what to expect."
Pros: "Just tied, end of the day. All went well and got home in one piece!"
Pros: "Speedy baggage claim"
Cons: "extrmely Late flight with no explanation provided. Grumpy staff and attendents, disorganized boarding and deplaning."
Pros: "It’s Southwest"
Cons: "It’s Southwest"
Pros: "Boarding as A-3"
Cons: "Over the top steward Talks to much"
Pros: "The service and smooth fly"
Pros: "Smooth"
Cons: "Lots of turbulence but that's not your fault"
Pros: "Short funny & sweet"
Cons: "Nothing"
Pros: "Service frequently interrupted because of turbulence; they apologized profusely and made sure everyone had what they needed"
Cons: "Flight connection was missed due to airline. Had to stay overnight, then did not get priority boarding. Sectioned boarding is terrible. Snacks are bad."
Pros: "Your crew was great!"
Cons: "No coat closet"
Pros: "Crew was great!"
Cons: "The couple sitting next to me was so large i was pushed half into the walkway. One butt cheek was floating in midair instead of in my seat where it belonged. My back is killing me and people ran into me the whole flight. I’m going to need several showers and a 12 pack to recover from the physical and mental anguish."
Cons: "Could not sit next to my travel companion."
Pros: "The crew was awesome and boarding was seamless."
Pros: "I didn't fly from Nashville to Boston. I fly from Chicago to Boston"
Cons: "I didn't fly from Nashville to Boston. I fly from Chicago to Boston"
Pros: "Crew."
Cons: "As usual, snacks only. No real food."
Pros: "Southwest is ALWAYS the BEST. It was such an early flight (5:50 am), and they kept the cabin so quiet throughout the entire flight."
Cons: "Nothing, per usual."
Pros: "Ran smoothly"
Cons: "Boarding pass had the wrong gate number which I didn't realize until boarding. Luckily the airport was small enough that I didn't have to walk far"
Pros: "Sky Cap helped us get a better flight than Southwest scheduled us on. So....we were able to attend Theater as planned."
Cons: "No text that flight was cancelled. Had 20 minutes to get to plane. Made it but seats were not available to sit together. Delays at TSA security. Had to wait 3 hours for our connecting flight In St. Louis."
Pros: "Left and arrived on time"
Cons: "N/A"
Pros: "The crew was very nice."
Cons: "I don't like the free for all seat situation. It would be nice if we could pick our seats depending on when we book our flight, etc. The seats are rather tight. If you have wider hips, it will be hard for you to sit in the center seat or on the aisle when the plane is packed. I also wish they sold food on the plane. My total travel time with two flights is almost 6 hours. I always start to crave the protein boxes or healthy food options American Airlines sells on their flights. SW should sell food. They would profit."
Pros: "The flight attendants and pilots were great! Very friendly and accommodating!"
Cons: "Nothing"
Pros: "All fine."
Pros: "All fine."
Pros: "Friendly ground and in-flight crew"
Cons: "3-hour delay, although it may have been weather-related"
Cons: "The seat it’s narrow comfortably , not too bad!"
Cons: "Baggage took forever. Everyone’s bags"
Pros: "Lots of room. Great crew. We left early. We arrived early."
Cons: "Food ok."
Pros: "This time within the last couple months the trip a lot better."
Cons: "Not taking over 5 hours to get to my destination."
Pros: "it was fine, unremarkable in all ways."
Cons: "Arrived in NYC and Jet Blue lost my luggage! I am here for a week’s work and have nothing but a pair o jeans and a shirt."
Cons: "Entertainment System wasn’t working properly. Movies were down as were many of the channels. Although a disappointment, JetBlue is still amazing!"
Cons: "There was a woman with a small dog who did not have a carrier and was being difficult- at boarding and on website it should have been made clear what the regulations were regarding pets"
Pros: "Crew"
Cons: "The TV plug fed out static volume and the TV worked randomly .. The Afro American flight attended gave a nasty attitude and didnt allow me to completely request my order as if she was in a rush"
Pros: "We arrived early"
Cons: "The entertainment system was missing at my seat. It was also down for the entire plane. The crew missed my row for drinks."
Pros: "Once boarding began, things were fine"
Cons: "The flight was delayed by more than 4 hours"
Pros: "Two of the three were amazing, the other looked like a miserable person"
Cons: "The tv didn’t activate until half way home!!!"
Cons: "All good."
Pros: "Staff was amazing loved every minute of flight"
Pros: "Loved the movie and tv show selections available"
Cons: "Direct TV did not work for me. Really wanted to watch the AFC championship football game but I couldnt because direct tv wasnt working."
Cons: "Flight was delayed 90 minutes but the bigger issue is that after we boarded the crew told us that some paperwork needed to be signed but we didn’t leave the gate until 40 minutes later. The crew including the pilot never informed us as to what was going. Terrible communication. Also, in regard to myself, I was sitting in an Exit Row and the flight attendant came over to ask unless individually if we were willing and able to handle our responsibilities. Before each of us was ready to answer he said OK, turned around and left. What would have happened if we had a problem and someone in the Exit Rows had a concern?"
Pros: "Free wine , free coffee, quick flight"
Cons: "N/A"
Pros: "The seating space was just right, and thanks for the complimentary Sprite."
Cons: "The wifi/ flyfi did not work. The directv screen kept going offline. The complementary cookies ran out"
Cons: "I am an no carbs diet and I was hoping for low carb snack but nothing was available"
Pros: "My wife were satisfied with everything."
Cons: "No reason to say anything, we were grateful to be there."
Pros: "Good legroom. Big delay so I did not get to sleep at hotel until 2 am. The flight was very bumpy. The delay was not posted in the airport monitors. Only found out when I got to gate. Flight attendants had blankets to sell on a cold plane that warmed up as the flight progresses."
Pros: "Not much"
Cons: "Checked in online, but no gate was assigned. When I asked the person at the desk what gate I was to board at, he looked up the information as if I was asking him for the access code Chase's bank vault. He didn't even write it down even thought he had a pen in his hand. Apparently, at customers, we are not suppose to get this information and it's a burden on the employees to give it. Again the flight was late and while I know it was due to weather, we were seated in the plane and sat at the gate for more than an hour. Apparently, we were not cleared to be given an update. Once again, the speakers at the seat didn't work. Apparently, this is a constant problem with JetBlue"
Pros: "Not asking much from an airline: be on time, be polite, be clean, be affordable. Jet Blue does all that and a bitty bitty more."
Pros: "the take off"
Cons: "the landing was very rough"
Pros: "Nothing"
Cons: "The delay"
Cons: "We were delayed due to poor weather on takeoff and on landing due to airport traffic."
Cons: "Not acceptable for plane to be 100 minutes for no real reason"
Pros: "The snacks"
Cons: "By the time we boarded in row 8 all overhead bins were full thru row 16. Made getting off more difficult when we had to get our carryons"
Pros: "Everything"
Cons: "There was nothing to dislike"
Pros: "Quick service no complaints."
Cons: "Tv service was weird."
Cons: "A woman was boarding the plane with two babies and clearly struggling to get to the back of the plane. When she could not handle it anymore she asked one of the flight attendants to help her. She was refused assistance by her. Then the flight attendant came to the front of the plane laughing uncontrollably say, "OMG, did you see her having a meltdown...she was asking me to help." She proceeded to laugh for the next 20 minutes repeating that the woman was helpless. I was disgusted by the flight attendant's behavior and attitude."
Pros: "Everything was great. Very pleased, couldn’t have been better."
Pros: "Everything was on-time and we arrived early with no problems. Wasn't expecting even snacks/drinks on a 45 minute flight, but they served them. Crew was even more friendly and helpful than usual."
Cons: "E-mailed me advertising a free drink on BOS-->LGA flights, but I didn't see that."
Pros: "Having an A320 on a 2 hour nonstop"
Cons: "Bag fee"
Pros: "The staff was pleasant and respectful even when some passengers were rude."
Cons: "Paying for headphones."
Cons: "everything"
Cons: "The boarding pass machine was broken, almost missed my flight. The customer services was rude."
Pros: "Free beer!"
Cons: "Nothing, it was excellent!"
Pros: "Every single employee I interacted with was awesome."
Cons: "Over 5 hours in delay due to a maintenance issue. Problem wasn't discovered overnight when it was parked. Wasn't discovered until the next day. Had to wait for the delivery of a specific part and install it. I'm all for planes not breaking upon reentry, but the fact that the two flights were both subsequently delayed 4-5 hours each instead of bringing in a sub plane was inconsiderate. Now I've got a long drive home and I'll only get an hour of sleep before a 14-hour work day. So thanks for that, JetBlue"
Pros: "My daughter has a very severe peanut allergy. She was treated very well on her flight yesterday. Even though Jet Blue doesn't serve peanuts on their flights, they still gave her a pre-boarding pass so she could wipe down her area just in case someone on an earlier flight had something that could have caused a reaction. They also created a "barrier" around her by specifically talking to people in the seats around her and asking that they not open their own snacks that may contain peanut or peanut products. Thank you, thank you, thank you, Jet Blue!!! We will definitely use you again!!"
Cons: "My overhead light didn’t work. My seat mates tv didn’t work. We were in 13 A & C"
Cons: "Flight was delayed by 80 mins and then we had to taxi for an additional 45 mins. We were supposed to arrive at 9:40, we did not get off the flight until 11:45pm."
Pros: "Polite crew. Flight on time."
Pros: "Seats were comfortable"
Cons: "Smell in the air"
Pros: "The crew was exceptional, going out of their way to find spots for the few people left who still had carry on baggage. They tried very hard to make sure everyone had their luggage with them, which I thought was very nice as I have not seen that in any other airplane. They were also very polite and generous with the snacks and drinks, and came around multiple times with garbage bags."
Cons: "The plane itself was incredibly old and the seats were worn down with marks and smudges. It smelled quite bad but at least the TV's still worked."
Pros: "Good boarding and got to my destination early"
Cons: "Delay, delay, delay."
Pros: "Overhead space"
Cons: "departure was very late same thing happen coming back they were late,but the most upsetting was that they lie insulting our inteligent."
Cons: "Flight delayed 3 hours, then a seats were very cramped and uncomfortable"
Pros: "Security and checking in was quick and easy! Crew members were understanding and accommodating."
Cons: "food options"
Cons: "Delta comfort works especially for one who is handicapped"
Cons: "Choice of healthier snack"
Pros: "Boarding was easy, plane clean, snacks good."
Cons: "Small plane but that’s not really fixable"
Pros: "Fine, courteous"
Pros: "Flight timing and gate arrival"
Cons: "Boarding"
Pros: "The comfort the professionalism of the staff everywhere I went"
Cons: "Little pricey on rental and hotel."
Cons: "they did not serve food in my section at all."
Cons: "Rude to passengers and then went to the back and loudly complained about other passengers. Very unprofessional."
Cons: "Really rough landing"
Cons: "Boarding is as usual chaotic"
Pros: "Newer plane. Friendly crew. Landed safely and on time."
Cons: "The connecting flight from Atlanta to NY was rescheduled for an hour and fifteen minutes later, boarding for the delayed flight started late, closed doors were another 20 minutes late, spend another hour or so waiting for confirmations, during which no AC is on because of a malfunction on the plane with the electricity unit. Due to rough air conditions, no in-flight service, or very limited one - and all of those are fine by me, and not the airlines' fault at all. But then, during all these unexpected conditions, I can't even use the in flight entertainment system as i use Bluetooth earphones, and to get earphones I have to buy them for 2$. To earn excellent service, inspite of all the delays, AC malfunction and unpleasantness all you had to do was give those 2$ earphones for free. I have another flight with SkyTeam coming up and I do hope it won't be as unpleasant as it is a much longer flight."
Cons: "Bad information about delays"
Cons: "Entertainment app from Go Go didn’t Work."
Pros: "My flying experience with Delta was and has always been great. Always professional and courteous crew and employees."
Pros: "It’s was super smooth! Fast service and great customer service."
Cons: "The intercom was a little messed up."
Pros: "Early arrival"
Cons: "Seats still tight"
Pros: "The crew did the best they could under the circumstances."
Cons: "The flight was scheduled for 7:45 pm. Due to the storm the day before, my flight out of Miami was cancelled and I was told that the flight out of W Palm Beach was my only option. I paid $150 for an Uber at 4 pm. At 6:37, I got an email with news of a two hour delay. I would’ve appreciated an earlier notice. But much worse was the boarding experience. As half the passengers had boarded, someone announced that we had to have everyone boarded and seated in 5 minutes, or else the crew would time out, and we’d have to stay in WPalm. This set off a frenzy, with seated passengers yelling at the people boarding to hurry!! I was told by the pilot while exiting in LGA, that we made it by 30 seconds! It could’ve been handled so much better!"
Pros: "We were in the plane for 3 hours before we could depart. No one offered us a drink or snack."
Cons: "After waiting patiently through a 3 hour delay we were inbound to Minneapolis. We were set to arrive at 9:45 pm and there were multiple 10 pm connections. Delta flew into the furthest gate away, didn't communicate with the connecting flights to give it 5 more minutes and didn't have transportation waiting to bring us top our connections. After ruining across the entire length of the MSP concourse I arrived at 9:58 only to be told they already left. Worst communication I've ever seen. Delta should be ashamed."
Pros: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Cons: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"
Pros: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Cons: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"
Pros: "Great trips notifications"
Pros: "Very nice flight and attentive staff. Enjoyed the view of NYC as we flew up the East River, then looped over Nassau County to approach LGA."
Cons: "The male flight attendant who handed out the complimentary drinks and snacks acted a bit strangely. I was very thirsty, and I asked him if I could keep the rest of the can of soda. He neither said yes nor no, but rather completely ignored what I said and just poured my drink and moved on. I was a mildly annoyed, but figured maybe it was policy and he was shy and didn't want to debate the matter. When he took care of the older couple behind us, however, things got really strange. He asked them whether they wanted pretzels or peanuts, but they misheard him and asked for a ginger ale. I happened to know that he did have ginger ale, since my wife had just gotten one, but rather than just pouring the old folks a drink, he repeated himself. "Peanuts or pretzels?" They misheard again and asked him whether he had a diet ginger ale. Again, rather than just pour them the drink, he repeated himself. "Peanuts or pretzels?" This went round and round a few more times -- like a poorly designed computer UI that refuses to accept anything except the correct input -- before the old couple finally figured out the disconnect and picked their snacks before their drinks. Very weird."
Cons: "The flight is delayed 3.5 hours."
Pros: "Flight crew were friendly and engaging."
Cons: "Delta customer service- terrible when I called about reservation. Agent upon arrival at airport clearly not happy about 5am shift."
Pros: "Staffing was great!"
Cons: "The fact is that it is illegal to pack Sardines at compact as you are packing us on your aluminum cans."
Pros: "Nice crew and good equipment"
Cons: "Bad bad food very disappointing"
Pros: "I am not one who enjoys flying. I don't think there ever will be a time that I enjoy flying. However, the pilot, stewards, and all other workers on delta were very nice."
Cons: "I don't like flying so there really wasn't anything I liked."
Cons: "Awful experience. Delta left us stranded on the runway for 3 hours. Pathetic airline."
Cons: "Arrived at my destination almost two hours after the initial arrival time"
Pros: "The Delta cookies that were offered as a snack"
Cons: "I don't understand why there's always a lack of space when the flight is full. Were the aircrafts not designed to accommodate a full flight's worth of luggage? anf then when I went to go to my seat, the air stewardess told me to progress down the aisle so someone that they knew could pass through, causing a delay in me getting to my seat as well as losing my overhead luggage space as someone else passing utilized it instead. Now I am in my seat with both my carry on and personal item stowed below. So was I comfortable ? No. Was I upset and annoyed, on top of being tired? Yes. They need a better system."
Pros: "I got home. That's the highlight. We didn't have any incidents."
Cons: "Took off late because the bus to transport flight attendants were late. Backed up once into New York. Had to circle several times. Once landed we waited in a queue behind 10 aircraft."
Pros: "Nothing"
Cons: "I did not like the fact that I have been with Delta for years and their response to me about booking my flight and using the payment method was they are working on it and there is nothing they can do. They would not even offer to hold my flight for 24 hours in case they fixed the issue within that time frame. It was very disappointing."
Cons: "There were many empty seats, and when I moved from a cramped seat to a fully open row, the attendant rudely and humiliatingly admonished me for moving to a comfort+ from my "preferred" seat. It was unprofessional and extremely uncalled for. The seats were completely empty and there was no reason for him to admonish me loudly and rudely. I suffer from severe general anxiety disorder, fur which I take appropriate medications, but this incident caused an anxiety attack that lasted through the rest of the flight. Extremely disturbing that crew would behave so rudely and insensitively to anyone."
Cons: "Plane was dirty when boarding and older than usual with a broken intercom speaker above us - squawking volume that rang every time the captain or seatbelt light came on. Staff were loud throughout this evening flight where everyone tried to get some shut eye. NOT kid friendly. overhead bins didn't fit the standard carry on correctly requiring everyone to place them sideways with wasted space and therefore not enough luggage room for everyone, crowding an already fully booked flight. A few more reasons why we'll never fly delta again"
Cons: "Plane was diverted back to Toronto from LaGuardia airport as we were told due to "weather", landed late at night and were told that due to not being able to control weather WestJet could not assist with accommodations, leaving everyone stranded and scrambling to find a room in alreday booked up hotels. When speaking on phone with agent, I was told it wasn't due to weather but incident at LaGuardia where plane went off runway. I paid $130.00 for 5 hours in a hotel, due to pilot error, not weather. La Guardia opened it's other runway immediately after and other airports in NewYork were running fine. Completely unacceptable and extremely bad customer service as CSR simply told us "sorry we can't help". Will never book with West Jet again."
Pros: "Comfortable seats and great flight attendants."
Cons: "The boarding. Having to wait for people to place their carry ons."
Cons: "Long lines trying to resolve delayed flights. Ni weather issues reported."
Pros: "Delta's free in-flight wi-fi for entertainment (movies, tv, music) on your own device is a big plus. Not so easy to find (there's sparse information in their magazine or seat-back brochure), but once you find it there's a wealth of options."
Pros: "The flight , was delay for 3 hrs..I have to take anoth flight."
Cons: "N/a"
Pros: "The customer service of the middle aged White frmale FA"
Cons: "The seats were small"
Pros: "Clean, modern plane, friendly crew, great service"
Cons: "I liked it all!"
Pros: "the pretzels and drinks. The flight attendant was very polite and attentive."
Pros: "Nothing"
Cons: "Sitting as they had to fix a broken plane. Missing my connecting flight and getting in late."
Cons: "Flight did not leave on time. Weather conditions were not a factor."
Pros: "Wonderful"
Cons: "I’m extremely frustrated. When I booked my flight, i was told that the flight would NOT be a full flight due to COVID. It was almost completely full. I was not comfortable with that nor did i receive any notification that it was going to be full prior to boarding. I’m extremely frustrated."
Cons: "Rude flight attendants."
Cons: "Quicker and more organized onboarding."
Pros: "overall decent for the fare"
Pros: "The seats are closer together - by my measurement 10 in between the back of the sone in front of me and my armrest. Luggage is checked luggage is $25; on my flight to Minneapolis, my luggage was lost for 30 hrs and wet on the inside when my daughter picked it up the next afternoon. It was not raining when our flight took off from NYC. The seats seem thinner on the cushion and if someone puts their seat in front of you, even slightly, it is very cramped. The flight was about 1/2 hour late taking off with what I counted as at least 10 planes ahead of us - most domestic - SW, other SunCountry and Delta. I have flown Sun Country periodically for the last 10 years. Now, I am done for all the reasons listed above. I have flown on other airlines this year and other than Alaska this was the least comfortable - actually it occured to me in an emergency it would have been very difficult to get out of my row. I understand this is a business - just not interested in buying from it."
Cons: "On July 7th, I was flying from JFK to MSP and then from MSP to PDX. Somewhere on the way, Sun Country Airlines lost my bag and they don't seem to have any idea where it might be. I was forced to spend my entire vacation without my bag. It's been 16 days, we called the baggage services office several times, wrote e-mails, even talked to someone in person in the MSP office and yet nobody's able to help. All we got were promises for a call back about the status of the claim, but nobody ever calls or responds to e-mails. I'm extremely disappointed and will call DOT and FAA if I don't get a response very soon."
Pros: "It didn’t smell bad"
Cons: "It was way too cold and my seat was broken so it didn’t recline"
Cons: "I typically fly Delta but thought I would give Sun Country a try and I am so sorry I did. The Delta flight I almost booked was about the same price and offered free carry on luggage, snacks, and the customer service on Delta is always superb. On Sun Country, they didn’t communicate all the hidden fees like $60 for carry on luggage if you book in advance and $90 at the gate. They also didn’t communicate their airline policies (i.e. they won’t print your boarding pass unless it’s more than 45 minutes before your boarding time, even at a small airport where takes $10 minutes to get through security). The flight attendants also were clearly unhappy working for the airline and that showed in their level of customer service."
Cons: "Wasn't able return tickets 2 days before flight. Terrible service"
Cons: "Flight was 2:00 hours late, which felt even longer because my in-bound flight on Thursday was 1:30 hours late. They didn't really explain why it was late. They just said "traffic in the NYC area," which could mean anything. I didn't get a ticket until the gate, which I hate. And because the flight was delayed, I never got a ticket until we boarded. The only good thing was they gave me an exit row, which was comfortable and allowed me to get on the plane first. But that was just luck. Probably not flying Sun Country again."
Pros: "Nice Staff"
Cons: "They charge for everything the planes are a bit outdated, boarding is backwards they load middle bank then front very weird."
Cons: "Nice team work"
Cons: "This was the worst flight I've ever taken. It was over a 4 hour delay..."
Pros: "And the people who serve the cookies are nice!"
Cons: "Everything about this plane and trip says cheap. I think the seats are made of cardboard"
Pros: "Everything"
Cons: "No wifi"
Pros: "Flight was on time and I had a seat. I got to my destination safely and had a restroom available and food for purchase. It's exactly what I signed up for."
Cons: "Seat space was smaller than most airlines when the person in front of me reclined."
Pros: "se above"
Cons: "I had to reschedule my flight - I felt they took advantage of me when they calculated the fare -"
Pros: "Rudeness for the crew and the agent at the desktop. The flight depart near 3 hours later for lame reasons."
Cons: "One staff member was kind."
Cons: "Flight delayed 5 hours.....uncomfortable seating. Powerful cold draft from outside after take off"
Pros: "Comfortable seats, friendly crew"
Pros: "boarding privileges for those without need for overhead space"
Cons: "seats too small - was in a window row of three with a large gentleman at the aisle and an average one next to me - the spill over into my space was ridiculous!"
Pros: "Direct flight is always great. Exit row seats with more leg room is nice. My knee doesn't hurt when I can stretch out my leg."
Cons: "No complimentary snacks. No entertainment options."
Pros: "Everything"
Pros: "Crew was nice & friendly"
Cons: "I didn't have the food and I didn't see an N/A rating. There was no entertainment"
Pros: "Cheaper checked in baggage compare with competitor"
Cons: "No complimentary snack and no entertainment"
Pros: "Everything"
Pros: "I like the staff. Very warm and helpful."
Cons: "I didn't like how cold it was"
Pros: "Seamless flight from Minneapolis to new York"
Pros: "Crew was great."
Cons: "Planes are clean but old and a tad small."
Pros: "I thought the flight attendants (a gentleman in first class, also a woman for the first part) were perfectly lovely. I always feel a little silly asking for things, but I never felt like I was a burden. The gentleman was very pleasant and thoughtful (he was reluctant to wake my husband to put his seatback up before landing), and the food was surprisingly good."
Cons: "Right above my seat in 1A, the luggage bin above me was coming apart at the seam, and something gunky seemed to be coming out of it. There was some dampness on the wall in front of me. Also, the part my husband and I both lamented was the fact that being in the first row, we couldn't have bags at our feet for landing. Which we COMPLETELY understand and are happy to comply with. However, the luggage bin directly above us should have been empty and available for us to use. That was not the case, since the flight attendants used those two bins above the FIRST two rows, on BOTH sides of the aisle for their luggage. We had to put our bags above the third row, so that upon departure, we had to excuse ourselves through people standing in the aisle and hand our luggage back up to the front. It's annoying to us and annoying to people in the 2nd and 3rd rows to have us jostling past. The flight attendants should have a special closet just for them, not taking up valuable real estate for guests' luggage. OR, the flight attendants should use the back of the First Class luggage compartments, since they will be deplaning after us anyway. Just a thought. Please consider. Thank you! Sincerely, Emily Grosso"
Pros: "Safe travel"
Cons: "Flight was late to board and take off Food has limited gluten free options"
Pros: "it was great experience , i was offered a first class upgrade at a very reasonable price,,"
Pros: "Leg room. Received an exit row for no extra charge"
Pros: "Service and food offering, value of flight"
Cons: "It was freezing!"
Cons: "Three hour delay, no offer of anything like snacks or meal vouchers"
Pros: "Thank you for all you do."
Cons: "Thank you for all you do not do."
Pros: "Flight crew was unprofessional. There was a passenger not feeling well and crew could be heard talking negatively about her. My overall experience with Sun country was awful, will not be using them in the future. Would not recommend them. Going to MSP it felt like the pilot was training his co. And flying home wasn't much better."
Cons: "A credit to use towards a hotel or kayak."
Pros: "With minimal problems it got me where I needed to go."
Cons: "We were in the international terminal at Minneapolis which had very few stores to look at. We were provided with a drink on the flight but any snack had a cost. There was a hierarchy of seats with additional costs."
Pros: "Flight attendants were very attentive and kind."
Cons: "My tray table was broken so I couldn't use my laptop on the flight and lost working hours. My armrest was also broken making the entire seat pretty uncomfortable. There was less foot room than other airlines I fly."
Cons: "flight was delayed for 3 hours"
Pros: "Flight attendants were nice and loaded everyone quickly."
Cons: "Cramped. Very cramped. No entertainment or free food."
Pros: "nice and quite"
Pros: "comfortable seats, smooth ride and good customer service"
Pros: "Nothing"
Cons: "I didn't like the two hour delay and constant changing of arrival time."
Pros: "Staff were friendly, at the curbside check-in, ticket desk, gate and on the flight. The airport had free (but slow) wifi for 45 minute sessions. There were tables by the gate (MSP H1) where you could sit down and charge and work on your laptop. The plane was full so they offered passengers to get their bags checked for free (and gave them priority after first class & families with infants) The person at the gate was able to change my middle seat to an isle seat. At least during the delays we were not in the plane sitting on the tarmac but in a reasonably spacious terminal."
Cons: "They advised that I needed to be at the airport 2 hours before the flight, when I am used to 30 minutes with no check-in luggage. The best online check-in didn't work. I was inexplicably 'restricted' so I needed to speak to a supervisor in order to check-in (maybe because of the problem with online check in? They couldn't tell me why). The outbound flight was delayed two hours. There was no free food or snacks on the flight, only a cup of soft drink with ice (a third of a regular sized can), so I just chewed my ice for the remainder of the flight. There was no entertainment nor wifi on the flight. They also seem to have some unusual rules - no laptops in the seat back pocket, no alcohol unless it is purchased on board, no use of cellular devices after the door is closed (flight safe mode ok)"
Cons: "Flight did not depart on time."
Pros: "Entertainment"
Cons: "Crew"
Pros: "nothing"
Cons: "delayed almost 5 hours due to “air traffic,” flight had plenty of room and they did not offer any upgrades"
Pros: "very organized boarding process"
Cons: "Delayed flight. Seat didn't recline."
Cons: "No delay"
Cons: "The crew could have been more polite."
Cons: "Seamless."
Pros: "Knowing what carousel luggage was at - I suppose."
Cons: "Extended wait times in taxi departing and landing - took over an hour longer than expected. LaGuardia airport forced passengers to take their car services by walking outside and waiting in a parking garage with (12 degree Fahrenheit feels like -4 and 20 mph winds). Felt frostbite, couldn’t move fingers, and have a sinus headache. absolutely appalling this is NY and USA - yet we can’t have car services pick up pasengers outside the door of the airport, instead require to walk 7 minutes and stand in a freezing air tunnel airport garage. Changes my mind on flying to LAGUARDIA in the future"
Pros: "Comfortable seats and snack / drinks service"
Cons: "Delayed flight departure and bumpy landing"
Pros: "Free tv to distract me from my state of misery"
Cons: "Too warm on flight. Was so nauseated the whole time."
Pros: "Wi-Fi was adequate"
Cons: "I paid extra for a better seat, but it still felt cramped. The tray was crooked and I had no priority boarding."
Cons: "Captain didnt I form us of turbulence . There was so much and he never said anything."
Pros: "Easy check in and Boarding"
Cons: "Poor food choices for vegetarians"
Pros: "Great flight experience!"
Cons: "KTerrible coffee. Tasted stale"
Cons: "Our last 6 flights have all been changed or delayed significantly. Then they loose our bags on a direct flight. Won’t fly America airlines again!"
Pros: "The crew was nice and friendly. I was super tired so I slept almost the whole way through. But they still left a bottled water and snacks for me. Very thoughtful."
Cons: "Everything was good, no complaints."
Pros: "Great crew very friendly"
Cons: "Small plane"
Pros: "Pleasant and helpful staff"
Pros: "Very quick fight. Faster than anticipated arrival"
Pros: "The available movies and games in personal screen"
Cons: "Seat selection"
Pros: "Everything. I bought some souvenir magnets from the shop across from Starbucks near Gate C5(?). The gentleman working the register was very pleasant and was a welcome personality so early in the day. As a service member, I would like to thank him for his service. He was consistent in asking patrons whether they’d like to purchase a travel kit for the troops. A few patrons were abrupt and responded rudely but he maintained a level head and pressed on. Great attitude and professionalism. Thank you very much for your support! Also, I was able to get my Military discount applied towards my purchase which enabled me to purchase 1 travel kits for my fellow service members. A little goes a long way and when returning from deployments or coming home for R&R, it tends to be hectic and I, myself have often forgotten toiletries which I was able to get from the USO. The USO staff were also friendly and did an amazing job handling all of the personnel that funneled in, exhausted. Great attitudes and clean facilities. I would love to see an expansion to this USO location. They were full up this day, thank you for having this available to us! TSgt Angela Santiago Otero, USAF"
Cons: "When I arrived at the gate, the flight was on time, but no aircraft was at the gate. The gate attendants left at the time we were supposed to Board, then the departure time changed on the board and no announcement was made. Another gate attendant told me that the aircraft was at DYT, but the reason for delay was crew rest. As the delays continued, 3 in all, we were told that the aircraft was at DYT but we were waiting on a crew to be flown in from Charlotte. Not sure how AA messed up their crew rest schedule on domestic regional jet carrier. Either way, a new gate attendant arrived to take over, and continued to tell us we were waiting on crew. Then the story changed to waiting on aircraft and crew. By the time the 3rd change in departure had been made, and we were still waiting on aircraft and cre, AA failed to continue to update the departure and arrival times. Once we boarded around 9:00pm the boarding time still showed 8:10pm. Then we sat on the runway awaiting departure for approx 40 minutes before taking off. Very poor communication And customer service."
Pros: "The mobile updates were helpful and timely."
Cons: "The overhead space was smaller on this plane and as I learned on my trip to DTW my weekender carry-on would not fit with my shoes in it. Because of this, I pulled my shoes out and put them in a collapsible bag that fit under the seat in front of me along with my small personal bag as I had done on my previous flight. However, the gate agent would not allow me to board the plane and would not listen to my explainations at all as I tried to keep the boarding process moving along. She kept repeating "you have 3 bags" and made me steep out of line and check my carry-on (which I would then have to pick up at baggage claim). When I asked why I couldn't get out on the jetway like she had done for other passengers she said, " I only did that for airline employees" (quick happened to be a flight attendant from Spirit). My overall experience on both flights to and from Detroit was that the gate agents and flight attendants were the most unhelpful and rude airline employees I have delt with and I will stick to my preferred carrier, Delta, for my future flights back and forth to Detroit. They certainly make me feel like a valued customer when I fly them, which I did not feel with American."
Pros: "The staff did their best to compensate for the 4 1/2 hour departure delay, getting us Panera sandwiches and snacks."
Cons: "The 4 1/2 hour departure delay"
Pros: "Everything"
Cons: "Nothing"
Pros: "movie."
Cons: "a little loud in the cabin."
Pros: "Very friendly gate agents & Flight staff"
Pros: "i like the wifi internet that AA provided. Great movies"
Cons: "The flight attendants were highly rude and i felt as if i was discriminated on. I was sitting in the back and the flight attendant who was suppose to assist us made us feel like i was a bother to her. First of all she just rudly dropped biscuits on my table didnt ask if i wanted and then I had to ask her for coffee, she didnt ask me if i wanted something to drink. Finally she brought my daughter and I some coffee. i ask for sugar and she said im very busy you have to wait....eventually she gave me one packet of sugar. I had to ask for another sugar for my daughter , so when i ask she gets upset and tells me i have to wait but there as a white who ask for assistance and she was very polite to her."
Pros: "The flight was short and all went well."
Pros: "Everything lined up perfectly"
Pros: "On time take off"
Cons: "Without any explanation...American Airlines cancelled my reservation! I needed to be sent back to poor quality hotel for a night and take a different flight out the next morning. American Airlines was supposed to provide transportation back and forth from the hotel however a car never showed up at the hotel to pick us up and I needed to get my own taxi at the last minute (American did however reimburse me for the taxi fare at the airport). I never received an explanation as to why my reservation was cancelled and was never offered any type of compensation for such a major inconvenience. They dd ultimately waive my 25 bag fee but it wasn't very easy to even get that from them. I felt that they should have been more empathetic towards my inconvenience and offered me any type of compensation to make up for such a horrible experience. When I asked about possibly being upgraded to first class they told me absolutely not! A little graciousness can go a long way, American Airlines showed that they could not care less about my inconvenience (other than Rodrigo at the counter the next morning who actually showed he was truly sorry for the situation and at least ended up moving me to a row with more legroom). Other than this, I was extremely disappointed with this experience and how it was handled."
Cons: "Everything was great."
Pros: "flight left and arrived on time. Service was efficient and friendly."
Cons: "The flight attendant continued to serve alcohol to passengers (employees of TomKats catering - they screamed it throughout the flight) that were drunk and belligerent. Her poor judgement, and their complete lack of control, made the flight miserable."
Cons: "Delayed"
Cons: "I paid extra money to sit in the front of the plane due to traveling with my dog... when I looked at my boarding pass I realized I was sitting in the last row of the plane ... the cabin was booked and they could not move my seat! Really upsetting and frustrating!"
Pros: "Boarding staff helped in rearranging seats on request"
Cons: "No snacks provided only beverages supplied"
Cons: "No gluten free snacks"
Pros: "Very efficient boarding, comfortable coach seats, good crew"
Cons: "No food! except pretzels and sandwiches for purchase. I didn't purchase a sandwich but on the outbound flight, the two guys next to me did and were both vocal about their disappointment with what they received for $9. And they were strangers who didn't talk to each other the rest of the time, so I think they meant it. Also, entertainment: they had a movie on the pop-down screens, and 4 free movies to stream to your device using on-board Wifi, as well as 2 TV shows. So maybe I'm being harsh. But it was a transcontinental flight and they didn't have headrest screens loaded with movies. Is this only for international flights? The movies were bad, or at least not appealing to me ('Keanu' and 'Zoolander 2'). It was possible to pay for additional movies, but who wants to do that? It was sort of the EasyJet model, where you get good basic service but pay for everything additional that one gets for free on Delta. Maybe that was reflected in the price I paid for the ticket, but I was expecting that AA would be in the same league as United and Delta. One nice perk: free wifi for T-Mobile customers, including me."
Pros: "Absolutely nothing"
Cons: "Our flight to Nashville AND our flight back to Dallas were both delayed due to "maintenance". Each time was a delay of a couple of hours causing us to miss both of our original layover flights. As a result, we missed TWO very important business meetings that ended up costing us over $10,000! We were unable to provide paychecks to employees! After spending 2 entire days sitting in the airport waiting, we were offered a "food voucher" for $30, were advised to go pick up our luggage first, but they failed to mention we would be unable to get back through DFW airport security just to eat!! We had to take a taxi back to our hotel for over $100 and they didn't offer help with that or anything else. This airline is the worst!!! Unless there is significant compensation offered, I will do anything and everything to destroy their reputation further. I'm in the marketing industry and am very capable of getting the word out to millions. American Airlines... 9/11...Never Forget."
Pros: "delayed at both sides with very little announcements keeping us updated"
Pros: "boarding was in time, and comfort."
Cons: "comfort was very good"
Pros: "Landing was not smooth"
Cons: "Crew was polite"
Pros: "On time"
Cons: "Very slow to board and deplane"
Cons: "I found out that my original flight (Wilmington to NY) was canceled 5 hours before it was scheduled to leave. I was rebooked on an earlier flight to Charlotte, which I could do because I had coincidently finished packing early and lived close to the airport. At the airport, my new flight was delayed, which could have caused me to miss my connecting flight to Boston and be stuck at the Charlotte airport overnight. I was then rebooked on a flight that was leaving to NY, with a connecting flight to Boston at 7."
Pros: "Timeliness"
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Nashville - New York Flights
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| Average price | Average duration | |
|---|---|---|
| Flights | $309 | 2h 08m |
| Buses | $346 | 24h 06m |