Feeling Good
Cash back with Health Shield, cycle-to-work, gym discounts, flu shots, occupational health and counselling, legal and financial advice, and more through our employee assistance programme.
Minimise Money Worries
Unparalleled railway pension scheme, save and buy as you earn, charity matched funding, donate to charity tax-free, retirement seminars, travel insurance and the railway benefit fund.
Roaming and Exploring
Enjoy free travel on all GWR services for you, a partner and any children, 75% off other rail providers for leisure travel, discounts on family & friends tickets, and European travel services, including the Eurostar.
Look After The Pennies
Access discounts on sports and fitness products, enjoy Costco perks, shop and save via First Xclusives, get deals on Europcar & Marriott stays, maintain your vehicle with Motest, Halfords & Bridgestone tyres and enjoy O2 Open discounts.
Committed to our customers
We keep our customers at the heart of everything we do
Dedicated to safety
Always front of mind, safety is our way of life
Supportive of each other
We trust each other to deliver and work to help one another succeed
Accountable for performance
Every decision matters, we do the right thing to achieve our goals
Setting the highest standards
We want to be the best, continually seeking a better way to do things
Empathy
We bridge gaps with empathy, forging authentic connections by understanding others' worldviews
Expectations
Believing in our team's capabilities, we set high standards, consistently achieving more than imagined
Personalisation
Our commitment to personalisation extends to every interaction, creating experiences that resonate
Time & Effort
We invest our most precious resources, time and effort to drive continuous improvement and innovation
Integrity
We pride ourselves on doing the right thing, even when it requires us to tread the more arduous path
Resolution
We see resolutions as opportunities for collaboration, striving to create outcomes that satisfy everyone
