ArticlesHow to Log into your AirAsia Account to Update Your Personal Information

 

1. Visit the AirAsia website at : https://www.airasia.com/en/gb
 

 

2. Click on Login / Sign up.
 

3. Key in your e-mail address & password.

 

4. You are logged in if you see your registered name in the green box.
 

 

A. How to Change/ Update Your E-mail Address
 

1. Click on your registered name and select “My account” 
 

2. Once you see the page below, click on the ‘pen’ icon to change or update your e-mail address.

 

3. We will verify your identity to change your email using OTP. Click on Request OTP to proceed.

 

 

4. Key in your OTP number and click Submit.

 

5. Key in your new e-mail address & click “Update”.
 

 

6. Once the steps above have been completed, you will receive a verification e-mail. Please click on the link provided in the e-mail to verify your request.

 

6. Once your new e-mail address has been verified, the message below will appear in your account screen.  You can now use your updated e-mail address to log into your account.
 

 

B. How To Edit Gender & Date of Birth
 

• Click on “My Account”
• Go to the Personal Info Tab on your profile
• Directly edit your Gender or Date of birth on this page
• Click “Save” once you have finished editing

 

C. How to Add/Edit Country & Address
 

• Go to Addresses Tab 
• Click on the “Add Address”, and type in your address
• Click “Save” once you have finished editing

 

D. To unsubscribe  to Marketing Newsletters
 

• Click on “My Account”.
• Select “Notification Preferences”.
• Select “ Pause all emails” if you’re really sure you do not want to receive any marketing e-mails or information from us on good deals. 

 

​​​​