ZipAir is a relatively new contender trying to enter / succeed the low cost long-haul market. It is a subsidiary of JAL and leases their aircraft (currently 4 B787).
If you consider booking with them, please consider all extras (hand-luggage, luggage, food, water, etc.) and then compare with other airlines and understand their luggage rules and check out the entertainment system options (no screen in the seats).
Also check out the fare conditions. Most tickets are non-changeable and non-refundable.
Now, having a travel insurance is always a good idea, but if you buy non-changeable and non-refundable tickets it is becoming even more important.
May have a look at this video: https://www.youtube.com/watch?v=uMvqgsPxC-0
Edited: 1 year ago