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DOUBLETREE BY HILTON HOTEL LOS ANGELES DOWNTOWN - Updated 2024 Prices & Reviews (CA)
Experience the best of LA at the DoubleTree by Hilton Los Angeles Downtown, a full-service hotel in the heart of downtown. Located in Little Tokyo and just a few blocks from the Financial District, our hotel gives you easy access to L.A. LIVE/Convention Center/Staples Center, the Arts District, and China Town. We're 15 miles from LAX International Airport and Burbank Airport, and just two blocks away from Union Station and LA Metro. Experience LA dining with over 50 restaurants within walking distance of our hotel. Easily access Disneyland® and Universal Studios® via the freeway nearby. For outdoor fun and beachfront activities, head to Venice Beach and Santa Monica Beach just 15 miles away. Unwind after exploring Los Angeles by grabbing a cup of coffee at Starbucks®. Justice Urban Tavern offers relaxed gastropub dining with indoor and outdoor seating for breakfast (daily) and dinner (Tuesday to Saturday).
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Nestled in the heart of Downtown L.A., the DoubleTree by Hilton Hotel Los Angeles Downtown is applauded for its cleanliness and convenient location, drawing guests eager to explore nearby attractions and utilize public transit.
The hotel's atmosphere strikes a chord with those seeking modern amenities, and the Kyoto Garden is a frequently mentioned highlight. Nevertheless, there are mixed reviews about the ambiance and room upkeep, with some guests finding the rooms lacking. Service experiences vary, and concerns over value, including hidden fees, have been raised by some travelers.
Location
Convenient
Atmosphere
Inviting
Rooms
Neglected
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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This hotel was in a prime location, in the heart of Little Tokyo. Lots to do without driving anywhere, plenty of places to eat and shop. The hotel was really nice, and not terribly pricey. They also offer a discount if you are a AAA member. No complaints, would definitely stay here again. Also, the cookies they give you at check in are delicious!
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Review collected in partnership with DoubleTree by Hilton
Date of stay: January 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DoubletreeManagement, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown
Responded Jan 24, 2014
Hello Fahim, I am glad you enjoyed the hotel and our famous cookies! Please do not become a stranger and visit us again soon! Orlando
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I got the parking/breakfast/internet package and had 1st class service and accommodations. Only negative was the restaurant being closed, but the food menu in the lounge (and the food) solved that problem. A short walk to Superior Court solved the usual parking hassle.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: December 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DoubletreeManagement, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown
Responded Jan 15, 2014
Hello Donald, thank you for sharing with us. I am very happy to read that we were able to meet your needs. I am happy to hear that you were able to provide a convenient location for your visit to the Superior Court Orlando
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This place works well because of it's staff and management. Although we did not need much of the staffs help,we did witness how they would give full attention to all other patrons. It was my 1st time in the U.S.A so my 1st impressions of U.S hospitality was exceptional. The restaurant a bit pricey for breaky so I suggest the $20 buffet because we paid around $30 for a very basic meal.(still good food) LOCATION : Under $50 to taxi from the airport,$25 to Hollywood and Universal Studios. Staples Center just up the road and about $6 to Santee Alley. Restaurants in Little Tokyo were good for dinner budgets,eg $13 for big servings to feed 2 hungry Samoans at any Korean BBQ place.Spicy Crab around the corner and Starbucks down stairs. Loved the bar as it was a trendy place to have drinks with the wife.
This hotel is trying it's best to become a great place to stay and you can see the potential and vision they're attempting to strive for. For it's great cheap rates then it deserves a 5 star rating.(Assuming the rates stay as they are) Well done Double tree.
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Date of stay: September 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DoubletreeManagement, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown
Responded Dec 7, 2013
Hello Rye, thank you for the great review we truly appreciate the notice you took as it is our goal to become the best hotel in Los Angeles! Thank you for sharing again with us! Orlando
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We arrived today at 1 and the room was ready.Room with views (816) to the lovely Japanese Garden. Room is big, bathtub,king size bed and good bed. Check in was done by Orlando (hotel Director) He was extremely nice and helpful!! We went outside for few hours (good area) and when we arrived...SURPRISE....we had champagne and strawberries...we are celebrating our anniversary...Fantastic customer service. I recommend this hotel for sure!!
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Date of stay: November 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DoubletreeManagement, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown
Responded Dec 7, 2013
Hello Carla, Thank you for sharing with us your experience; I am glad that my service was positive for you; thank you for your kind words! Orlando
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Stayed at this hotel for two nights on a quick weekend trip. Check-in and arrival went smoothly. Room was what was expected from the booking website. Room was clean and bed was comfortable. Decor was nice and the room was quiet. One of the first things that I always do is set the thermostat to a chilling 68 degrees. Did that and we threw our luggage down and went about our tourist duties around downtown L.A. Got back and went to sleep. Next morning when we arose from our slumber, I noticed that the thermostat was set to 68 but the room temperature was at a 75. Realizing that something was not functioning properly I called the front desk. They would send up a tech to work on the problem within a 15 min time frame. Well 30 mins went by and no tech. Called back down and they told me that the tech had been there but worked on it from the outside vent. Great problem fixed! After getting ready, I checked the thermostat again and the issue was still persistent. Called again to the front desk and they said the tech will come up again. At this point we need to be tourist and do some shopping, so we left for the day. On our arrival back at the room, the first thing we did was throw our bags down then check the temperature. Low and behold the problem was not fixed. Getting annoyed now I bypass the call to the front desk and go down the 7 floors to find out what is going on. The front desk apologized and I asked to have the problem fixed or move to another room. They were going to move me to another room. He said he would have the keys to the new room sent up in 15 mins. 30 mins roll on by and no keys. I go to make my second trip down. New person at the front desk. Tell her what is going on and ask for new room. Wait to get the keys and then I head back up. Pack, grumble, move to new room. New room was something else. Faint smell of urine greeted us as we walked into the room. Also the shape of the room was odd. It was a corner room and was very long and slender. Furniture looked odd as if the room was just thrown together as an afterthought. Not the greatest of rooms but the big question is does the air conditioner work. Yes it did.........but the vent was near the head of the bed and rattled pretty badly. At this point we just gave up since it was a brief stay. The two redeeming points of our visits were: 1. Location of the hotel is great. Chinatown, Little Tokyo, Olvera Street, and so much more are within walking distance. 2. The gentleman that checked us out gave us free parking for our stay. I am not the one to ask for free things or upgrades. It was nice when he asked about our stay and once hearing it gave us free parking. Overall: Great location, Poor customer service. Recommendation: Stay in another hotel in the area.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: November 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DoubletreeManagement, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown
Responded Dec 7, 2013
Hello camus1913; I am very sorry that we failed you in providing you a positive experience. I have shared your feedback with our team and facilities staff to review and correct this from occuring again. Again I am very sorry we failed you and thank you for letting us know Orlando Salazar
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We did not feel safe walking in the downtown area. Loud sirens were going all night long. Extra costs for parking, internet, and service charges drove the price of our stay higher than we feel acceptable for the overnight rates we paid. Not a good value.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: October 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DoubletreeManagement, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown
Responded Nov 1, 2013
Hello Luis T., I appreciate you taking time to share with us how your recent stay went. I am sorry you were disturbed by the sirens in the area; Downtown Los Angeles is definately full of life at all hours and some of these sounds can be disturbing. Next time you visit us please call our friendly CARE agents and we will send up to you a set of Complimentary ear plugs to assist in providing a calm and restful night Thank you Orlando Salazar
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My stay on August 3rd and 4th was perfect. I was there for the HARD music festival and in the past I've stayed for one other HARD festival. I've also stayed for a concert at the Palladium in Hollywood and was pleasantly surprised at what a good location it turned out to be for that. I had also stayed for the Electric Daisy Carnival when the hotel was the Kyoto Grand and the rooms are a lot nicer now. The rooms are perfect in my opinion, I really love them a lot. Very modern and very clean. Housekeeping and the front desk are amazing. I've actually been a front desk agent in Las Vegas for the last three years so I understand how hotels are, how it can be when it's a busy weekend, and the hotel has always met the challenge. I will never stay anywhere else when I'm in L.A.
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Date of stay: August 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DoubletreeManagement, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown
Responded Oct 22, 2013
Hello fluxy89, glad to hear we have proven to be such as good choice for you over the years! Are you coming to the HARD day of the dead event at the Los Angeles Historic Park? Your empathy for my front desk staff was very welcomed and appreciated; they do have it rough some days but they always come through shining bright! Orlando
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They were restorating hotel while we were staying. They didn't even told us before we came. Parking your car is really expensive. And smoking fee in the room is 200$. So there are better hotels to go for same price and better location.
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Date of stay: September 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DoubletreeManagement, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown
Responded Oct 22, 2013
herllo Jormanyak, I am very sorry we did not meet your expectations. Apologies for failing to communicate with you about our lounge renovations which were going on during your previous stay. We are a non smoking hotel; I am sorry you were billed for smoking in the room. If you have further questions please do not hesitate to contact me at orlando.salazar@hilton.com Orlando
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Good location and good breakfast and internt package deal. Close to the market and Japanese food outlets. Walking distance from the transit. Inspite of being on the 2oth floor we could hear street noise.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: September 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DoubletreeManagement, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown
Responded Oct 22, 2013
Hello Surinder S, thank you for sharing with us about your previous stay. I am glad you booked the All Inclusive package it is such a good deal of including parking, breakfast and internet connections. Apologies about the noise issues you encountered; please note next time you visit us please ask us for complimentary ear plugs which we will deliver to your room Thank you again Orlando
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All around great five-day hotel stay. My only apprehension was that the complementary Thursday grill was cancelled, without informing the guests. The grilling space was booked for another event. The great morning breakfasts more than compensated for the missed evening grill.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: August 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DoubletreeManagement, Manager at DoubleTree by Hilton Hotel Los Angeles Downtown
Responded Oct 22, 2013
Hello Peter S, thank you for sharing with us, I am sorry that we failed to communicate the cancellation of our Summer Grill; we run it annually from Memorial Day to Labor Day on Wednesday's and Thursday's. So I hope you will visit us again this next summer for some more delicious food in the Kyoto Gardens! Orlando
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London, United Kingdom194 contributions95 helpful votes
There are no incidental charges, a deposit will be taken from your card which will be refunded once you check out. It is the norm in all US hotels. You are best advised to use a credit card while travelling, no protection with a debit card.
There are more places to choose from in the Los Angeles area.
PRICE RANGE
$179 - $257 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kyoto grand los angeles
FORMERLY KNOWN AS
Kyoto Grand Hotel and Gardens
LOCATION
United StatesCaliforniaLos AngelesHarbor / Central L.A / Downtown
NUMBER OF ROOMS
434
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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