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Reviews of Knights Inn Nashville

1.5 out of 5
Knights Inn Nashville
99 Spring St, Nashville, TN

Reviews

7.0

Good

Rating 10 - Excellent. 653 out of 2214 reviews" "
" "10 - Excellent 29%
Rating 8 - Good. 620 out of 2214 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 366 out of 2214 reviews" "
" "6 - Okay 17%
Rating 4 - Poor. 233 out of 2214 reviews" "
" "4 - Poor 11%
Rating 2 - Terrible. 342 out of 2214 reviews" "
" "2 - Terrible 15%

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Todd

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not near as bad as others have made it out to be. Room was clean and comfortable, and I could care less about the $10 to park. I will say the $250 deposit for incidentals is a little oft putting, I’d rather you just have a card on file like every other hotel, but it’s a deposit so it’s not like you don’t get it back. Only negative is there’s nowhere to eat nearby and I probably wouldn’t go walking outside the property after dark, but daylight it was fine to walk to the stadium
Stayed 1 night in Dec 2023
Response from HN on Dec 31, 2023
Dear Todd,Thank you for the delightful feedback. The best hotel experience always begins with outstanding service and fresh, clean accommodations. It is always our pleasure to exceed our guests' expectations in whatever way we can, and we appreciate you recognizing our efforts. We are fortunate to have you as our guest. Thank you for choosing Knights Inn Downtown Nashville, and we look forward to seeing you again soon.Best Regards,Knights Inn.

8/10 Good

Brian

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from HN on Dec 31, 2023
Dear Brian,Thank you for staying with us! We appreciate you sharing your thoughts and look forward to serving you soon again.Thanks,Knights Inn.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
No on-site laundry though
Stayed 1 night in Dec 2023
Response from John on Dec 30, 2023
Thank you for choosing Knights Inn Downtown Nashville! We appreciate the 5-star, we look forward to serving you with our best services in the future.Thanks,Knights Inn.

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
I like it ws quite
Stayed 1 night in Dec 2023
Response from John on Dec 30, 2023
Hello Eric,Thank you so much for this great feedback about us! we're glad you like us. we will love to see you again soon.

10/10 Excellent

Ali

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to pay $10 for park other than than everything was very good
Stayed 1 night in Dec 2023
Response from John on Dec 30, 2023
Hello Mr. Ali,Thank you for choosing Knights Inn in Downtown Nashville! We appreciate you taking the time and giving us a 5-star review. We at Knights Inn strive to provide all our guests with the best services possible, and we are looking forward to providing you with our best services in the future again.Thanks,Knights Inn.

10/10 Excellent

Joann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complaints this is a very safe and peaceful environment I enjoyed my stay, I highly recommend knights inn also spacious and lots of room for a family comfortable, neat and clean, if you're looking for a place that is affordable and safe this is your place to go breakfast is also included, also very close to the Titans stadium in downtown Nashville area.....🎖️🎖️🎖️🎖️
Stayed 3 nights in Dec 2023
Response from Dawood Sakhi on Dec 29, 2023
Dear JoannThank you for choosing Knights Inn Downtown Nashville. We appreciate you taking the time to share your thoughts and giving us a 5-star review. We take pride in providing all our guests with excellent services. We look forward to hosting you with our exceptional services in the future.Thanks,

10/10 Excellent

Rosalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean and quiet…. And the staff were awesome! Thank you !
Stayed 2 nights in Dec 2023
Response from John on Dec 28, 2023
Dear Miss Rosalia,Thank you for choosing Knights Inn Downtown Nashville. We appreciate you taking the time to share your thoughts and giving us a 5-star review. We take pride in providing all our guests with excellent services. We look forward to hosting you with our exceptional services in the future.Thanks,Knights Inn.

6/10 Okay

Yadira

Have to pay to park..
Stayed 4 nights in Dec 2023
Response from Dawood S on Dec 29, 2023
Hello Yadira it's important for hotels to communicate all fees, including parking and service fees, clearly to guests in advance to avoid surprises. It's great to hear that the room was enjoyable despite the issues with the lock. The 10 parking fee was clearly stated on the Knights Inn website.

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, nice employee's, close to downtown and family. Nice rooms and quiet!
Stayed 1 night in Dec 2023