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Reviews of Candlewood Suites Lebanon, an IHG Hotel

2.5 out of 5
Candlewood Suites Lebanon, an IHG Hotel
110 Willard Hagan Drive, Lebanon, TN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 73 out of 101 reviews" "
Rating 8 - Good. 13 out of 101 reviews" "
Rating 6 - Okay. 4 out of 101 reviews" "
Rating 4 - Poor. 8 out of 101 reviews" "
Rating 2 - Terrible. 3 out of 101 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lance's

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and all the staff were very friendly.
Stayed 1 night in May 2024
Response from General Manager on May 7, 2024
Dear Lance,We always enjoy hearing from our guests. It's great to know that our friendly staff made you feel welcome. Please come see us again soon.

10/10 Excellent

SHELLEY, WACO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, roght off the highway
Stayed 1 night in Apr 2024
Response from General Manager on Apr 29, 2024
Dear Shelley,Thank you for your perfect rating! We're thrilled our excellent location suited your needs well, and we appreciate you mentioning our high standards of cleanliness and secure environment. It was truly a pleasure having you here, and we hope you return soon!

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and staff was very nice and professional.
Stayed 1 night in Apr 2024