Embassy Suites by Hilton Detroit Metro Airport
8600 Wickham Road, Romulus, MI 48174
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4.0
#3 of 26 hotels in RomulusLocation
4.5
Cleanliness
4.3
Service
4.4
Value
4.2
The Embassy Suites by Hilton Detroit Metro Airport hotel, located in Romulus, Michigan, is ideal for both business and leisure travelers stopping in Detroit. Just minutes from the Detroit Metropolitan Wayne County Airport (DTW), this full-service, all-suite hotel is only 20 minutes from downtown attractions. All accommodations at the Embassy Suites hotel in Detroit, Michigan are spacious two-room suites. Enjoy a delicious made-to-order breakfast and nightly Evening Reception*. *Service of alcohol subject to state and local laws. Must be of legal drinking age.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Tennis court
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Wine / champagne
Vending machine
Highchairs available
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Convenience store
Non-smoking hotel
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Family
Languages Spoken
English
Location
8600 Wickham Road, Romulus, MI 48174
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 36 out of 100
36
Detroit Metropolitan Wayne County Airport
2 mi•
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Windsor Airport
19.8 mi•
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Detailed Reviews
Hotel's Favorite
after we missed an airline connection, we really liked this hotel and the friendly staff. Didn't have time to eat their breakfast there so I can't rate that. Nice, comfy hotel after a difficult flight and missed connection in Detroit.
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Date of stay: June 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here from 12/23 to 12/29. This is a good hotel choice if you are visiting for more than a couple of nights. The hotel offers a free full breakfast buffet every morning, 24/7 airport shuttle, gym, pool, mini fridge and microwave in the suite, room service, a laundry room, a restaurant and business center. You can walk 2 minutes to Starbucks, a few restaurants and a gas station mini mart. There is also a happy hour type thing every night. They set out bar snacks/dips and you can also get free soda at that time if you're not a drinker. Since the room has a fridge and microwave I just ordered a few days worth of groceries from the local Kroger through instacart so I wouldn't have to pay to dine out for lunch and dinner every day.
If aesthetics are important to you, the room decor is a little dated but it was comfortable BUT the mattresses may not be getting rotated very often. My bed sunk a lot on the side that was close to the bathroom. I assume that is the spot where hundreds of people have sat after coming out of the shower. My bedroom was separated from the living room by a large folding door that you would see on a closet in the 70s or 80s with the wooden slats on the top half. It wasn't hard to open or close but it wasn't on a track so it had to be dragged across the carpet and it didn't completely shut into the frame. This only bothered me because I worried the light peering through the slats would wake up my son if I had to stay awake to work.
Housekeeping will bring you whatever you need when you ask but they will only come to do a traditional cleaning every 4 days. I couldn't find any large trash cans in the halls so I left my bags outside of my door and they would be gone within an hour.
The pool is nice if you go at the right time. There were a bunch of kids staying at the hotel when I was there so there were times where they monopolized the space and staff didn't enforce the rule of kids not being allowed in there without an adult.
Staff wearing masks was hit and miss. Most of the time the front desk staff had them on but the housekeeping staff usually didn't. Most guests wore masks in the common areas.
Staff were all very nice to me and my son and check in/check out was easy. Will definitely stay here if I have to go back to the area.
If aesthetics are important to you, the room decor is a little dated but it was comfortable BUT the mattresses may not be getting rotated very often. My bed sunk a lot on the side that was close to the bathroom. I assume that is the spot where hundreds of people have sat after coming out of the shower. My bedroom was separated from the living room by a large folding door that you would see on a closet in the 70s or 80s with the wooden slats on the top half. It wasn't hard to open or close but it wasn't on a track so it had to be dragged across the carpet and it didn't completely shut into the frame. This only bothered me because I worried the light peering through the slats would wake up my son if I had to stay awake to work.
Housekeeping will bring you whatever you need when you ask but they will only come to do a traditional cleaning every 4 days. I couldn't find any large trash cans in the halls so I left my bags outside of my door and they would be gone within an hour.
The pool is nice if you go at the right time. There were a bunch of kids staying at the hotel when I was there so there were times where they monopolized the space and staff didn't enforce the rule of kids not being allowed in there without an adult.
Staff wearing masks was hit and miss. Most of the time the front desk staff had them on but the housekeeping staff usually didn't. Most guests wore masks in the common areas.
Staff were all very nice to me and my son and check in/check out was easy. Will definitely stay here if I have to go back to the area.
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Date of stay: December 2021
Value
Cleanliness
Service
Room Tip: Ask for them not to put you in a room by the laundry room. One of the dryers is super loud and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Beds cleaning is very important and should be double checked. The pillows might as well not be included in the room. If a customer shows you a legit complaint they should be compensated. Light bulbs should be checked in the rooms and of their are stain on the walls they should be wiped off. Mold around bathroom tub should be removed.
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Date of stay: October 2021
Value
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The rooms did not match the High price! The rooms were very dull, and the bathroom tubs had rust in it. This hotel needs to update their rooms just like they updated their lobby. I was thinking since the lobby looked nice the rooms must look amazing too, but no I was wrong and very disappointed. Not only that; but there was a diaper full of poop on the carpet floor while coming in one of the side doors. It was very disgusting! One of the tv's in my room had stoped working and you could only hear the audio. At my stay, there were disrespectful teens or kids doing inappropriate things outside the window and then staring at my car- in which they knew what they were doing so I went to a different parking spot. I know they can't really control what others do but keep in mind to tell parents and teens the rules, like have respect and more. When I went to workout there was also no towels or hand sanitizer in the workout room, this is how people get sick. In conclusion this hotel needs to update their rooms- majorly bathrooms, there should not be rust in the tubs. I had got a Room saw the rust in the bathroom, so they let me switch to another room and the other room had rust too! This means majority of the rooms are rusted and not up to date. If you are not going to update your rooms then lower the price please b/c it is not worth it at all!
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Date of stay: July 2021
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lora Levendoski, Sales at Embassy Suites by Hilton Detroit Metro Airport
Responded Sep 3, 2021
I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. We are always looking for ways to improve our guest experience as your satisfaction is very important to us. We try hard to make sure all of our guests have a rewarding stay. We hope you will consider staying with us again soon so we may have the opportunity to make it right. Thank you your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was extremely clean and comfortable, with excellent, friendly, helpful staff and superb swimming pool/gym facilities. The pool/jacuzzi was the cleanest I have seen in a long time! There were plenty of warm pool towels waiting for guests at the pool. There was beautiful artwork and decor at the hotel. There were free happy hour drinks and snacks. There was room service. There were REAL plates and silverware at breakfast and freshly made to order eggs/omelettes. The restaurant at the hotel was excellent. Excellent location/other dining opportunities. Free parking. Wifi worked well. Plenty of open areas to sit and relax with family.
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Date of stay: August 2023Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room smelled like fresh throw up, AC didn’t work, breakfast items gone by 930 and not replenished…wouldn’t choose to stay here again. Only good part is it’s by the airport for easy in/out. $200 per night certainly isn’t worth it, though
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Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lora Levendoski, Sales at Embassy Suites by Hilton Detroit Metro Airport
Responded Sep 3, 2021
Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience you experienced.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daughters wanted to go swimming during Christmas break so booked a room at 3:30 PM and checked in before 5:00. Everything was wonderful: friendly staff, clean room and property, good food and drinks. Staff extremely motivated to make our stay a pleasant one despite hotel being almost empty. Thanks
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Date of stay: January 2020Trip type: Traveled with family
Value
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lora L, Director of Sales at Embassy Suites by Hilton Detroit Metro Airport
Responded Jan 16, 2020
Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would like to say that this is my second time staying at the this hotel. Most times when I am booked for ministry I request to stay here because it’s close to the airport. During the process I normally don’t handle financial issues regarding the room I just checkin and grab my keys for my room. However, this time I was told that the incidental fee for for my entire stay was 100 dollars by a recent hire upon checkin, so I was prepared to do that. I get to check in and the general manager Joe Felice I felt was not very sympathetic to the issues also being a Hilton honors member and an employee of Hilton, if something is promised then it should be honored because it was an inconvenience to me. He also laughs and make an inappropriate and also racist comment I feel saying “ you don’t $50 more dollars then you shouldn’t be traveling” and laughed after saying it. me and my mother was very appalled by the comment and it bothered me as a black young man and made me very furious because I know that if this was the other way around the request would’ve been honored. My family and I did not appreciate it at all. I would like to add that later that night the front desk supervisor Latoya checked on me made sure the rest of my stay was amazing and that I had everything that I need and I wanted to say thank you!
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Date of stay: October 2023Trip type: Traveled on business
Location
Service
Sleep Quality
Room Tip: Rooms away from elevators or by the back of the hotel because that’s where parking is.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My preferred hotel is Embassy Suites whenever I travel however I did not have a wow experience at this Embassy Suites. The people were super nice for the most part. My issues are that the hotel is outdated. We had to change a room because the tub had a crack in the porcelain that could cause some harm. However the new room tub was not as bad as that one but still outdated. Also I guess due to covid restrictions they don't service the rooms and you have to put a request for towels and washcloths. Like I said I think the hotel just needs a tremendous amount of updates. Other than that it was okay.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was very pleased with all the staff. Everyone was very nice and very helpful with our needs to bringing extra toiletries to our room when needed. The food was impeccable and lots of choices to choose from. The made to order omelets and pancakes was delicious.
I recommend staying at this Embassy Suites. You will not be disappointed at all.
I look forward to visiting and staying at this location again in the near future.
Thank you for the hospitality.
I recommend staying at this Embassy Suites. You will not be disappointed at all.
I look forward to visiting and staying at this location again in the near future.
Thank you for the hospitality.
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Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I don’t see a question. However, the food, service and personnel at the hotel were outstanding!
We were downstairs at 6:00 a.m. having a phenomenal breakfast!
They do and it runs every 15 minutes starting around 4:30 in the morning. I'm not sure when that might taper off. They were very accommodating to me with a rental car drop off.
Parking at hotels in Romulus is free for those guests who are registered and actually present on the premises. Any other parking is prohibited, therefore any long-term parking must be in designated lots such as Qwik Park.
"Excellent accommodation. Pool and exercise room available, though I didn’t have time to utilize. Excellent breakfast and evening reception. "Read full review
"Rooms away from elevators or by the back of the hotel because that’s where parking is."Read full review
"Ask for them not to put you in a room by the laundry room. One of the dryers is super loud and you can hear it halfway down the hall."Read full review
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PRICE RANGE
$161 - $206 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites detroit metro airport hotel romulus, embassy suites romulus, romulus embassy suites, hilton romulus, romulus hilton
LOCATION
United StatesMichiganRomulus
NUMBER OF ROOMS
151
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingEMBASSY SUITES BY HILTON DETROIT METRO AIRPORT - Updated 2024
Frequently Asked Questions about Embassy Suites by Hilton Detroit Metro Airport
What are some of the property amenities at Embassy Suites by Hilton Detroit Metro Airport?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Embassy Suites by Hilton Detroit Metro Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton Detroit Metro Airport?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Detroit Metro Airport?
Yes, parking is available to guests.
What are some restaurants close to Embassy Suites by Hilton Detroit Metro Airport?
Conveniently located restaurants include Leonardo's Italian Grille, Beirut Restaurant, and Bob Evans.
Are there opportunities to exercise at Embassy Suites by Hilton Detroit Metro Airport?
Yes, guests have access to a fitness center during their stay.
Does Embassy Suites by Hilton Detroit Metro Airport have an airport shuttle?
Yes, Embassy Suites by Hilton Detroit Metro Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Embassy Suites by Hilton Detroit Metro Airport have airport transportation?
Yes, Embassy Suites by Hilton Detroit Metro Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Embassy Suites by Hilton Detroit Metro Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Embassy Suites by Hilton Detroit Metro Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Embassy Suites by Hilton Detroit Metro Airport offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.