Care for resin by avoiding prolonged exposure to sun and hot water. Know that some of our resin is heat resistant but none of it is heatproof.

Avoid putting paper-backed cabochons and music jewelry in water, as they have authentic sheet music/ paper inside. Please note that these items are all handmade, and may include small imperfections like tiny bubbles in resin and very slight deviations in wire wraps. Handle glass gem trinkets with care.

I do not offer refunds or returns on personalized orders

I do not accept returns.

If there is a problem with your order, I am not responsible for refunds involving damaged items past 7 days of receiving the item, as this makes it likely that the problem is due to customer error. If there is any problem whatsoever with your order, you MUST contact me within 5 days of receiving it. Otherwise, I cannot accept your request

If your item was damaged upon arrival, you don't like it, or it breaks shortly after receiving it, send me a picture of the problem, I will assess it,and send another or offer a refund. Refunds and resends will not occur without proper photographic evidence, within 7 days or less .

I do not accept returns based on slight variations due to handmade products.

Due to our customers leaving candles in the candleholders unattended, we now only recommend that you use battery-powered tea lights. If you use real candles instead, we are not responsible for any fire or wax damages to you or your property. Do not heat food in resin items. Food-safe resin is only safe for cold to room temp use.

My (national) customers are now responsible for filing their own USPS claims if a package gets lost/damaged. I send things out quickly and securely. Sadly, my small shop cannot afford buffer the cost of the post office's mistakes. I can replace damaged items (US) and refund damaged items (International)

https://www.usps.com/help/missing-mail.htm
https://www.usps.com/help/claims.htm

Priority is the fastest, most reliable method

I am not responsible for stolen packages- please report suspected porch piracy to your local police, as well as request your local post office perform a missing mail search on the item. LittleEccentricities is not responsible for refunding packages that were successfully delivered.

Jewelry items and small items like miniatures are are intended for those 12 and up. My jewelry items are not edible. If a piece of jewelry is given to a young child or ingested, I am not responsible for the damages.

Some people are allergic or sensitive to epoxy resin or UV resin. If you have a reaction to the cured resin, I am not responsible for the problems that ensue.
Do not stub out hot cigarettes or other items into the candle trays.
Do not put resin in areas where there are aquatic animals.
Also, please know that while we do our best to sand sharp edges, resin products can still contain small yet sharp edges that can scratch you, especially crystal items and the bottoms of trays. Handle all resin items with care.
If you attempt to extract or consume any part of my products, I am not responsible bodily harm.

We may include hard candy in our package (cinnamon, mint etc) If you have allergies to ingredients in candies, do not eat them!

We are not able to insure items sent to Poland or other areas near the Ukraine war as Etsy will not allow me to buy shipping labels from them. Order at your own risk of the item being lost- I am nor responsible for this.

Items will be shipped once payment is received

Buyers are responsible for any customs and import taxes. I'm not responsible for customs delays

Choose the shipping option that is recommended for the item. Jewelry may not be shipped to many countries besides ensured mail.All items shipped internationally including tracking; the tracking number will be attached to your order once it has been shipped from our shop. International shipping can take 20 business days

Change requests are not guaranteed to be applied

We jump right to production once we receive your order. If the customer service rep sees your change request after your order has already been made, there is no way for us to reverse it. We will do our absolute best to help, but change requests cannot be guaranteed and we are not responsible for any incorrect information on the original order summary. Please be sure to look through your order (including your shipping address and personalization request) thoroughly before submitting!

Global Post International Shipping (the most economical form of international shipping) is the slowest method. It's not possible to get same-week shipping unless you choose an expedited method. Always look at the estimates before purchasing to make sure the product will meet your timeframe and needs!

Please be patient! It may take from 2 weeks up until 30 business days to get to you (After my processing is done). If you don't receive an international order by 30 days from the time it shipped, please don't hesitate to reach out! It is very rare for international orders to get lost, so more than likely, your package is on its way!

I insure all international packages, so rest assured, if a problem occurs, we will take care of it!