The Grand America Hotel
555 South Main Street, Salt Lake City, UT 84111-4100
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4.5
#2 of 75 hotels in Salt Lake CityLocation
4.7
Cleanliness
4.9
Service
4.7
Value
4.4
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
The Grand America Hotel is an opulent European-style hotel in the heart of Salt Lake City. If you're traveling for business, the hotel is conveniently located 1 mile from the Salt Palace Convention Center and 1.2 miles from the Salt Lake City Amtrak station. If traveling for pleasure or with family, you'll find dining, nightlife, shopping, and local attractions, only minutes away. For those looking to ski, snowboard, or snowmobile, the hotel is located within an hour's drive of 9 ski resorts. Additional outdoor recreation within an hour's drive includes biking, hiking, golfing, rock climbing, fishing, and much more. At the hotel, you'll find elegant rooms decorated in rich colors and fabrics, with handcrafted furniture, balconies, and marble bathrooms, as well as flat-screen TVs, iPod docks, and free Wi-Fi. Suites add separate living spaces, and some have full kitchens.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Center with Internet Access
Valet parking
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Minibar
Flatscreen TV
Room service
Safe
Iron
Refrigerator
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Green
Languages Spoken
English, Spanish
Location
555 South Main Street, Salt Lake City, UT 84111-4100
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 77 out of 100
77
Salt Lake City Intl Airport
5.1 mi•
See all flights
Ogden Municipal Airport
31 mi•
See all flights
Rental Cars
36 Restaurants
within 0.3 miles
Reviews
4.5
2,086 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Grand America Hotel is celebrated for its luxurious ambiance, with guests often impressed by the opulent decor and beautiful furnishings that contribute to an elegant stay. The rooms are large and generally well-received, although there have been occasional comments on the decor's dated aspects and housekeeping communication.
While the central location garners appreciation for its scenic views and convenience, guests have called out the hotel's value, acknowledging the reasonable bar prices despite parking fees. The professional staff is lauded for their service, despite some noted inconsistencies.
Location
Central
Atmosphere
Elegant
Rooms
Spacious
Value
Cost-effective
Cleanliness
Spotless
Service
Inconsistent
Amenities
Lavish
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Detailed Reviews
I attended a software conference in early October that was held at this hotel. It was a great choice -- the location was excellent, located in the center of the city. It was very convenient for walking, with good places to eat within a few blocks and the delights of City Center close by. There is also a tram stop a block away.
Our room was superb and the facilities immaculate. There are shops on the main floor, along with a full service spa, exercise room and business center. The meeting rooms were well laid out and the support staff impressive.
If there was anything that had room for improvement, it was the food -- dinner on our first night was not up to par (note: "al dente" pasta means firm, not dry and crunchy) and breakfast overpriced. Go across the street to the Little America Hotel, for better quality and variety.
All in all, the survey sent out by the software company asking for opinions got an overwhelming response asking for them to hold future conferences here. I would recommend this hotel for conference attendees and personal travel by both families and singles.
Our room was superb and the facilities immaculate. There are shops on the main floor, along with a full service spa, exercise room and business center. The meeting rooms were well laid out and the support staff impressive.
If there was anything that had room for improvement, it was the food -- dinner on our first night was not up to par (note: "al dente" pasta means firm, not dry and crunchy) and breakfast overpriced. Go across the street to the Little America Hotel, for better quality and variety.
All in all, the survey sent out by the software company asking for opinions got an overwhelming response asking for them to hold future conferences here. I would recommend this hotel for conference attendees and personal travel by both families and singles.
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dru L, Guest Relations Manager at The Grand America Hotel
Responded Nov 4, 2019
Dear Drieldc., Thank you for being our guest and for sharing your 5-star review. We are delighted that you enjoyed your experiences with us and that you'd recommend our hotel for business or leisure travelers. I am sincerely appreciative for the time you took to share your kind compliments as well as feedback. Please know, your valuable comments concerning food quality and price have been communicated to our restaurant team. I hope to have the pleasure of welcoming you again in the future. Kind Regards, Regis Perret Director of Food and Beverage
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Of all the hotels we've stayed at in the past, the Grand America is the absolute best. Our King View room on the 19th floor was amazing. The Interior finishes, maid service, check in were all above par. Lastly, make time for Sunday Brunch and its best not to eat the night before so you can savor all of their offerings.
A truly amazing experience was had and we will definitely be back at some point to watch the Utes get beat.
A truly amazing experience was had and we will definitely be back at some point to watch the Utes get beat.
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dru L, Guest Relations Manager at The Grand America Hotel
Responded Nov 26, 2019
Dear Srwjohn, Thank you for being our guest! It is wonderful to read that you rank The Grand America Hotel as one of the best you've experienced. We strive for each guest to feel the same way throughout their stay. We are delighted you had the opportunity to try our Sunday Brunch as well. We are grateful to serve you, and we hope to welcome you again soon. Kind regards, Annie Fitzgerald Director of Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wonderful hotel!! Service, facilities, food and bar were all outstanding. We had a great conference here and certainly ranks as a 5 star hotel. Our room was on the 24th floor views were amazing. I cannot day enough good things about this place.
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dru L, Guest Relations Manager at The Grand America Hotel
Responded Nov 26, 2019
Dear RickH692, Thank you for being our guest! We are delighted to read that you enjoyed your conference experience at The Grand America Hotel. We strive for every guest to feel the same way and that they are well taken care of with us. We are grateful to serve you, and we hope to welcome you again for a future stay. Until then, I remain at your service. Kind regards, Annie Fitzgerald Director of Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is amazing. It makes you think you might possibly be in Europe with the exquisite decore and contruction of the hotel. Food is excellent. You are just a few steps away from great dining and night life of downtown. Highly recommend this hotel.
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Date of stay: July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dru L, Guest Relations Manager at The Grand America Hotel
Responded Oct 14, 2019
Dear Jaydouglas7, Thank you for being our guest and for sharing your review. We are delighted to read that you so thoroughly enjoyed your stay. We appreciate your kind compliments regarding our decor, location, and food. We are grateful for the chance to serve you, and we hope to welcome you again for a future stay. Sincerely, Annie Fitzgerald Director of Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We travel a lot and this is one of favorite hotels in the world. Granted, we’ve stayed multiple times but the staff knows. Brent even remembers my wife’s breakfast Iced tea.
This place feels like home.
An added plus this time was the amazing massages we both had in the spa.
It’s worth a few extra dollars for the amazing service and experience.
We’ll be back!
This place feels like home.
An added plus this time was the amazing massages we both had in the spa.
It’s worth a few extra dollars for the amazing service and experience.
We’ll be back!
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Date of stay: August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dru L, Guest Relations Manager at The Grand America Hotel
Responded Sep 19, 2019
Dear gourageous, Thank you for being our guest and for sharing your review on TripAdvisor. We are delighted to read that we rank among your favorite hotels in the world. It is wonderful to know that The Grand America Hotel feels like home to you. Thank you for your kind words. They have been shared with our team. We look forward to the opportunity to serve you again. Until then, we remain at your service. Annie Fitzgerald | Director of Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This may be the most beautiful hotel my wife and I have ever stayed in (and, we have stayed in many around the world). The harp being played in the atrium when we arrived, the wonderful facilities and beautifully large rooms. This is a jewell
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Date of stay: October 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dru L, Guest Relations Manager at The Grand America Hotel
Responded Sep 19, 2019
Dear Stevelm, Thank you for being our guest and for sharing your review on TripAdvisor. We are delighted to learn that you and your wife enjoyed your stay. It is wonderful knowing that we rank among your favorite hotels around the world. We hope to have the pleasure of welcoming you for a future stay. Kind regards, Annie Fitzgerald Director of Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This Hotel is outstanding.
Bell Captain was fabulous and most helpful.
Everyone I encountered was courteous and gracious.
The Gym and Spa are unbelievable, there is every single machine and space for every single exercise you can think of, and the SPA....YES.
Go there and be spoiled.
Bell Captain was fabulous and most helpful.
Everyone I encountered was courteous and gracious.
The Gym and Spa are unbelievable, there is every single machine and space for every single exercise you can think of, and the SPA....YES.
Go there and be spoiled.
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Date of stay: August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dru L, Guest Relations Manager at The Grand America Hotel
Responded Sep 2, 2019
Dear marlaynaew2016, Thank you for being our guest! We are delighted to read that you so thoroughly enjoyed your stay at The Grand America Hotel. We are happy you were able to also visit The Grand Spa during your stay. We strive for every guest to feel as spoiled as you did. Thank you for your kind compliments. We are grateful to serve you, and we hope to welcome you again for a future stay. Kind regards, Annie Fitzgerald Director of Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Let me start by saying I travel a lot. Like a lot a lot. I’ve visited many countries and this was by far the most beautiful hotel with the most impeccable service I’ve ever experienced. I can honestly say this hotel is the equivalent of a 7* hotel in China or Dubai. If your looking for a special treat do not hesitate stay here when you find yourself in Salt Lake City. Oh and don’t forget to grab a fresh baked cookie when checking in...they are melt in your mouth deliciousness!!
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Date of stay: May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dru L, Guest Relations Manager at The Grand America Hotel
Responded Aug 15, 2019
Dear LisaBA93, Thank you for being our guest and for sharing your review. We are humbled to read your kind review regarding your experiences with us. It is delightful to know that we are thought so highly of by someone so well-traveled as you. It is our goal to provide an excellent level of service to our guests, and we are happy that we were able to do that for you. Thank you, also, for your kind compliments about our lobby cookies! We are grateful for your comments and for the chance to serve you. We hope to welcome you again someday. Until then, we remain at your service. Kind regards, Annie Fitzgerald Director of Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Grand America Hotel made the business conference we attended into a great getaway. I definitely recommend choosing to stay here if you have the chance. If you are planning a conference or wedding, this is a great choice. Everyone we encountered at the hotel was extremely friendly and helpful as were the Salt Lake City residents. The suites are very nice especially if you can appreciate the period decor. Based on its style I thought this was a grand old hotel, but it was actually built for the 2002 Winter Olympics. We totally enjoyed the spa experience. We got in good workouts in the gym followed with a Eucalyptus steam sauna and whatever they call the shower with 14 (?) heads. If only we had the time to fit in the couples massage. The hotel is a short walk from Temple Square, the Capitol, and Memory Grove Park which is a lovely place for a stroll. And also a short walk from night life and a couple of good craft cocktail bars. If the weather is good, the outdoor pool is nice and private. You can get an adult beverage and the fish tacos are delicious. If the weather is less than ideal the indoor pool and hot tub with a view of the mountains (still snow covered this June) is hard to beat.
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Date of stay: June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dru L, Guest Relations Manager at The Grand America Hotel
Responded Aug 15, 2019
Dear M8506VTjosephc, Thank you for being our guest and for sharing your experiences at The Grand America Hotel. We are delighted to read your thoughtful review of your stay with us. It is wonderful that we were able to provide you with a comfortable and luxurious place to stay during your business conference. I am happy that you got the chance to visit our spa and try out our 17-head experience shower. It certainly is a great way to relax during the week. How wonderful that you also got the chance to take advantage of our central SLC location to visit the sights around the hotel. We are grateful for the chance to serve you, and we hope to welcome you again soon. Perhaps we'll have the opportunity to reserve a relaxing Couple's Massage during your next visit. Until then, we remain at your service. Kind regards, Annie Fitzgerald Director of Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Even before we read about the history of this amazing hotel, we knew we were in for something VERY special!
To say that this property is beautiful, is truly an understatement. No detail was overlooked in the construction of the Grand America. Take a few hours during your stay to enjoy the gorgeous courtyard (I took over 100 photos of the spectacular flowers!) ... walk around and look at each chandelier (they're exquisite) ... sit in the lobby and have a cafe au lait (DELISH!). And if you're lucky enough to get a seat in the lobby bar while the Dave Bowen Orchestra is playing, you will love playing Name That Tune with your companions. DBO is a ultra-hip jazz trio that plays the latest hits in a very cool way (think Gangsta's Paradise, but jazzy) ... they're FANTASTIC!!!
The rooms are spacious, well-kept, and absolutely lovely - and the fabric steamers are a WONDERFUL touch (much preferred over irons!).
The service is beyond outstanding - from the front desk staff to the restaurants to housekeeping.
Don't miss the spectacular Sunday Brunch!
To say that this property is beautiful, is truly an understatement. No detail was overlooked in the construction of the Grand America. Take a few hours during your stay to enjoy the gorgeous courtyard (I took over 100 photos of the spectacular flowers!) ... walk around and look at each chandelier (they're exquisite) ... sit in the lobby and have a cafe au lait (DELISH!). And if you're lucky enough to get a seat in the lobby bar while the Dave Bowen Orchestra is playing, you will love playing Name That Tune with your companions. DBO is a ultra-hip jazz trio that plays the latest hits in a very cool way (think Gangsta's Paradise, but jazzy) ... they're FANTASTIC!!!
The rooms are spacious, well-kept, and absolutely lovely - and the fabric steamers are a WONDERFUL touch (much preferred over irons!).
The service is beyond outstanding - from the front desk staff to the restaurants to housekeeping.
Don't miss the spectacular Sunday Brunch!
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Date of stay: May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dru L, Guest Relations Manager at The Grand America Hotel
Responded Aug 7, 2019
Dear shutterbugsunny, Thank you for being our guest and for sharing your review! We are delighted that we were able to exceed your expectations. Thank you for your kind compliments regarding our gardens, decor, guest rooms, and staff members! It is our goal to provide positively memorable experiences, and I am happy we were able to do that for you. I appreciate your recommendation to visit the lobby lounge during live music hours as well as Sunday Brunch! We are grateful to serve you, and I hope to welcome you again soon. Kind regards, Annie Fitzgerald | Director of Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There is a really good educational outdoor museum has buildings and the history of the Mormons traveling to Salt Lake called This Is The Place there is also a neat Children's Museum. There is an excellent program from the Department of Tourism that has a discount for multiple attractions and all of the participating museums are on that. Check out the Salt Lake City connect pass website and there will be a ton of activities and museums
The outdoor pool was heated and open when we were there last month.
This question box is to ask other travelers about the hotel, not the hotel itself - so it’s unlikely you will get the proper response here.
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"Ask the bellperson for help in opening the balcony doors - it took a bit of doing on our own."Read full review
"There ate always meeting groups in house so it’s great fun to chat up the folks attending - they come from all over the Country."Read full review
"Remember to grab a homemade cookie at check-in! And take moment to enjoy the harpist in the lobby."Read full review
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PRICE RANGE
$328 - $424 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel grand america, grand america salt lake city
LOCATION
United StatesUtahSalt Lake CityDowntown
NUMBER OF ROOMS
775
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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