Can't believe I'm saying this, but I'm currently drawing a blank on how we go about actually renewing a customer's Sophos subscription. Anyone have any insight?
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Sophos Renewal Process?
It's on packaged-it
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False about only renewing it with virus shield or total support. If a customer was sold original Sophos from several years ago, they can still renew. There are renewal skus listed on packaged IT website. You just ring it into the register and click the renew button on the customers account within the website.
Go to packaged-it.com Click Sophos renewal. Pull up their account, by phone number or email. Add 1 or 2 year. They give you a new registration code, use same Acct ID. Then reinstall sophos Use stock sku at register on packaged-it homepage Someone please correct me if I'm wrong 😁.
You're more or less correct, but the correct renewal procedure on the site requires information from the sales receipt, so the actual ring should be completed first.