Big White Ski Resort - All You Need to Know BEFORE You Go (2024)
Big White Ski Resort
Big White Ski Resort
4.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Booking a Big White vacation is easy with Big White Central Reservations, Big White's largest on mountain booking agency. Select from a wide range of ski-in ski-out accommodation, from economy to executive with private hot tub units, we have something to suit all budgets and tastes. Take advantage of discounted lift tickets, lessons and equipment rentals, find great special offers, book airport transfers, select airline flights and on mountain activities all through our one stop, full service booking agency. If you're driving, parking in resort and at all properties is FREE!
Duration: 2-3 hours
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  • johannamva
    Vancouver, Canada69 contributions
    4.0 of 5 bubbles
    Big White in July
    We travelled to Big White in July for a 5 day hiking trip. The trails were marvelous and varied with great views. We hiked during the week and were surprised as to how quiet the trails were, we passed very few fellow hikers. The chairlift only operates Thursday to Sunday, we enjoyed the smooth running chairlift. The biking trails were more popular than the hiking trails. When we arrived on a Tuesday the Village felt like a Ghost Town,very few holidayers but lots of constuction. Unfortunately the sereneity was ruined by the sound of heavy trucks at 7am and the following hammering at other sites. It was all okay as when you climbed the mountain it was serene. The Village was disappointing as only a few restaurants were operational in the summer,and then only Thurdsay to Sunday with limited hours. For the most part the restaurants were average with a limited menu, the Global and the Woods were our best experiences. The biggest disappointment was the Market, not at all like it's web page.The pictuerd deli was completely empty,no fresh pizza only a few sausage rolls and meat pies sitting under a heat lamp. The vegetable selection was of poor quality and very sparse, the only bread was Dempsters white. I am glad we planned ahead brought food with us. Our accomadation at the Inn at Big White was basic, large , clean and resonably priced. the cooking facilities are limited but functional. The Inn has a nice outdoor pool. I would rate the hiking trails, location anf chairlift as 5 stars. The Village I rate as 3 stars.
    Visited July 2023
    Traveled with family
    Written July 26, 2023
  • Tim Mundell
    Dubai, United Arab Emirates29 contributions
    5.0 of 5 bubbles
    Hiking Big White 🇨🇦
    Fantastic days hiking up Big White. Trails very well marked and would definitely say hike up and ski lift back down. Would like to have tried the MTB trail but didn’t have time. We will be back. Not much happening in the resort, much is closed (summer) but managed a beer at the only bar open. 🇨🇦👍
    Visited August 2023
    Traveled as a couple
    Written September 4, 2023
  • Leigh S
    1 contribution
    5.0 of 5 bubbles
    Horse Sleigh Ride at Big White Ski Resort
    Don’t miss out on the Horse Sleigh ride at Big White!! Hank and Willy the two gorgeous Percheron horses, lead by Lynsay will take you on a fun Sleigh ride through the woods. You get to interact with the horses too. We loved it.
    Visited December 2023
    Traveled as a couple
    Written January 11, 2024
  • Mark C
    4 contributions
    5.0 of 5 bubbles
    Amazing Dog Sledding at Big White
    My 2 teenage kids and I went on one of the best experiences of our lives, when we went dog sledding at Big White. We got to meet the beautiful Alaskan Huskies and watched with amazement and admiration as they so keenly did their ‘work’ of pulling the sleds along the snowy and tree-lined trails. We were very well looked after by our hosts. We cannot recommend this experience highly enough!
    Visited January 2024
    Traveled with family
    Written January 17, 2024
  • Kirsten M
    Auckland Central, New Zealand8 contributions
    5.0 of 5 bubbles
    We found Narnia!
    Family of 4 from New Zealand visiting Big White for the first time. Kids 10 and 12. Wow !! What an unforgettable experience, incredible deep dry snow, friendly helpful staff, unpretentious, really well stocked market for cooking at home, a bottle shop and more than enough options for eating out. Family friendly, particularly the happy valley area. Awesome fireworks display every saturday night. Loved the tea room for great coffee. Kids had a ski lesson on the first day which set them up really well for finding their way around the mountain and boosted their confidence. Loads of wide green ski runs, and heaps of options for more experienced skiers/boarders. Rented gear for the whole stay and lift pases once you have the initial card is reloadable online. If you forget or lose any gear there are a couple of big shops for that in the village, they have everything you need. It was pretty foggy for most of our time which is not unusual for here, get some good googles for flat light. Did the sleigh ride and it was the most magical experience, Lynsey was fantastic and so knowledgeable, if you go on the later trip at 4.30 the lights will be coming on which makes it extra pretty. Accomodation wise we stayed at woodcutter cabins which being halfway between the top.and the bottom.of the gondola was a bit tricky at times. If travelling with young kids, bad knees or no car it would be a better bet to stay at the top or the bottom near the gondola for easy getting around. The half hourly free shuttle helps for grocery runs. I see some negative reviews on here regarding grooming of runs and service etc but if you're visiting from NZ or OZ this place will not disappoint, everyone's friendly, portions are generous and the snow is incredible. Oh yeah it's a card only mountain, no cash. Have fun!
    Visited January 2024
    Traveled with family
    Written January 22, 2024
  • FarAway24921957607
    1 contribution
    5.0 of 5 bubbles
    Brilliant Brilliant Brilliant
    We arrived just as it was snowing. The next two days were epic powder days. The locals said it was the best of the season so far. We had fresh tracks all day. Tree skiing was insane. We stayed at Crystal Inn. Best location out of all the accomodation choices. Right next to the slope. Very close to the restaurants and shops. We had such a great time.
    Visited January 2024
    Traveled with family
    Written January 31, 2024
  • Joan O
    1 contribution
    5.0 of 5 bubbles
    A++ for Big White - Fabulous Service, Great Terrain
    We had a fabulous family vacation at Big White. Every single person we dealt with was helpful and friendly. It was great to use Central Reservations for the booking. They made everything easy and they chose a perfect accomodation for us. The condo we had was fabulous. It was larger than it looked in the photos and perfect for 6 of us plus additional visitors for meals. It was truly ski-in, ski-out. There's lots of varied terrain with something for everyone. Lots of long Blue and Green runs. Even though this was probably the worst winter ever for snowfall, we had good snow some days, lots of fog and rain, some sun, some icy and foggy conditions. Despite the less than perfect conditions we had a great vacation and got lots of runs in. I use a wheelchair and ski in a sitski and everything was easy. We had some maintenance issues with our accomodation and these were rectified immediately with grace and friendliness. The lifties were top notch. They paid attention to all the skiers and they were very accomdating in helping make it as easy as possible for me to access the lifts. They were trained in how to help a sitskier. The grooming of the hills at Big White is also excellent. We give Big White A++ for customer service. We will definitely be back!
    Visited January 2024
    Traveled with family
    Written February 9, 2024
  • Samantha P
    Winnipeg, Canada1 contribution
    5.0 of 5 bubbles
    Beauty big white
    Big white is the place to go!! Family friendly to the max, green and black runs off every chair for me and my bf to meet up where he can do a black and I can cruise greens all day!! great fun for the entire crew!! Also amazing food, wine store is also a little hidden gem!
    Visited January 2024
    Traveled with friends
    Written February 9, 2024
  • TBeshoff
    7 contributions
    5.0 of 5 bubbles
    SLEIGH RIDE IS HIGHLY RECOMMENDED
    We did the sleigh ride on February 13. I can't recommend this enough! Friendly guide, gentle terrain and the views are stunning. We didn't;t do the sleigh ride + dinner, just the ride. But it was fantastic! HIGHLY recommended!
    Visited February 2024
    Traveled as a couple
    Written February 14, 2024
  • walkingthebeaches
    Edmonton, Canada81 contributions
    5.0 of 5 bubbles
    10/10 Must Visit!
    Hands down best ski resort I have been at! I flew in with a few friends and stayed at a rented condo. We were just across the road from the Bullet Express chair lift. This was the first hill we have been at with a “media card” and it was easily the greatest invention ever made. We bought our tickets online to save some money, got our cards printed the first day we arrived, and anytime we wanted to add another day online, it would just load up on the card and we DIDN’T have to go back to the ticket window each time! What a time saver! We lucked out with only one day of pretty poor visibility, but it was an incredible trip with SO MANY runs and for all levels! The cherry on top of our daily tickets was the night skiing that came with it! What a blast ruling down those hills at night, it was incredible scenery with the pitch black sky and bright white frosted trees. We explored majority of the mountain while we were there but we did eventually hitting up our favourites each day as much as we could. We did notice that the right side of the hill with Bullet Express and Black Forest chair lifts were shorter lines, as well as powder gulch on the left side. What is great is you can just keep riding either direction to find more and more runs and it’s just a massive playground! They have done a marvellous job on the upkeep and maintenance of the hill and the lifties were all absolutely great humans and had great suggestions on where to check out next. We have already planned our next trip for 2025 to come back and do it all again. This mountain is a MUST!
    Visited February 2024
    Traveled with friends
    Written February 15, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

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Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles792 reviews
Excellent
523
Very good
184
Average
41
Poor
22
Terrible
22

Kirk
Seattle, WA25 contributions
1.0 of 5 bubbles
Feb 2020 • Family
This does not reflect on the hill itself. Great hill but horrible ticket process. DO NOT BUY tickets from Central Reservations (CR). And DO NOT trust the ticket office. We got the run around 3 times from the ticket office and in the end after we went back again they sold us the wrong tickets. Once we found out they sold us the wrong thing we went back to the ticket office and they still were not all on the same page. They said we should have instead bought a Biggie pass in Kelowna. Tix from CR cannot be added to online if you want another day even though 2 of 3 people at the ticket office said otherwise. Don’t use central reservations or the ticket counter for your big white ski tickets. We’ll be back to Big White but learn from our lessons. Sounds like Biggie pass is the way to go. Another family with us bought their tix online and had no problem adding a day via online and were able to use the tickets for night skiing (unlike us) but ticket office didn’t think that was possible. So online may be an option too, but per the nice kid at ticket booth the best value is the Biggie pass bought in Kelowna.
Written February 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Morning, We have obviously failed you in the role of Marketing and Salespeople. We have a number of programs that are heavily discounted if you purchase your tickets before you arrive on the mountain. To that end, a Biggie card, which can be purchased in many locations in Kelowna, Vancouver, Edmonton, and Calgary, could have saved you up to $50 a day when you pre-purchase and pre-load. Online tickets pre-purchased before peak pricing would have allowed you regular-season pricing during your visit. That does not excuse the lack of information you received from our Team Members. Let me know when you want to return, and I will be happy to provide you with complimentary skiing during your first day of the visit. I can be reached at mballingall@bigwhite.com
Written February 24, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

TravelBugz777
Perth, Australia853 contributions
4.0 of 5 bubbles
Jan 2020 • Couples
A lovely family friendly ski resort with plenty to do and see.

Hire a snowboard/ ski or take lessons all available at Central Village.

Friendly staff from all over the world which makes for an interesting holiday when they are all from different places.

Stores for ski gear, bottle shop, clock tower cafe all in one central place with great service from all the staff.

Plenty of restaurants to dine at plus great hot chocolate at the Clocktower Cafe.

Tubing is great fun along with the Gondola to take you to and from Happy Valley to Central Village Mall.

In all a beautiful place to holiday and thank you to all the staff who made it such an enjoyable trip.

Just a tip be nice to the young staff most of who are on working visas and without the hundreds of young people doing this there would be no resort for you to enjoy as the amount of staff to run this place is enormous.

We saw one Australian couple having a go at a young staff member over the stupidest of things... if you are the “entitled” type of traveler or wanting some posh type of holiday lacking in friendly conversation and service then may need to look at a smaller resort.

In all a bucket list holiday !
Written January 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

johannamva
Vancouver, Canada69 contributions
4.0 of 5 bubbles
Jul 2023 • Family
We travelled to Big White in July for a 5 day
hiking trip. The trails were marvelous and varied with great views. We hiked during the week and were surprised as to how quiet the trails were, we passed very few fellow hikers.
The chairlift only operates Thursday to Sunday, we enjoyed the smooth running chairlift. The biking trails were more popular than the hiking trails.

When we arrived on a Tuesday the Village felt like a Ghost Town,very few holidayers but lots of constuction. Unfortunately the sereneity was ruined by the sound of heavy trucks at 7am and the following hammering at other sites.
It was all okay as when you climbed the mountain it was serene.

The Village was disappointing as only a few restaurants were operational in the summer,and then only Thurdsay to Sunday with limited hours.
For the most part the restaurants were average with a limited menu, the Global and the Woods were our best experiences.

The biggest disappointment was the Market, not at all like it's web page.The pictuerd deli was completely empty,no fresh pizza only a few sausage rolls and meat pies sitting under a heat lamp. The vegetable selection was of poor quality and very sparse, the only bread was Dempsters white.
I am glad we planned ahead brought food with us.

Our accomadation at the Inn at Big White was basic, large , clean and resonably priced. the cooking facilities are limited but functional. The Inn has a nice outdoor pool.

I would rate the hiking trails, location anf chairlift as 5 stars.
The Village I rate as 3 stars.

Written July 26, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

walkingthebeaches
Edmonton, Canada81 contributions
5.0 of 5 bubbles
Feb 2024 • Friends
Hands down best ski resort I have been at!

I flew in with a few friends and stayed at a rented condo. We were just across the road from the Bullet Express chair lift.

This was the first hill we have been at with a “media card” and it was easily the greatest invention ever made. We bought our tickets online to save some money, got our cards printed the first day we arrived, and anytime we wanted to add another day online, it would just load up on the card and we DIDN’T have to go back to the ticket window each time! What a time saver!

We lucked out with only one day of pretty poor visibility, but it was an incredible trip with SO MANY runs and for all levels! The cherry on top of our daily tickets was the night skiing that came with it! What a blast ruling down those hills at night, it was incredible scenery with the pitch black sky and bright white frosted trees.

We explored majority of the mountain while we were there but we did eventually hitting up our favourites each day as much as we could. We did notice that the right side of the hill with Bullet Express and Black Forest chair lifts were shorter lines, as well as powder gulch on the left side. What is great is you can just keep riding either direction to find more and more runs and it’s just a massive playground!

They have done a marvellous job on the upkeep and maintenance of the hill and the lifties were all absolutely great humans and had great suggestions on where to check out next.

We have already planned our next trip for 2025 to come back and do it all again. This mountain is a MUST!
Written February 16, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Karen G
Vancouver, Canada669 contributions
4.0 of 5 bubbles
Feb 2020 • Couples
We’ve been there on Sunday, Family Day long weekend. It was super busy!
The resort is really pretty and has a nice atmosphere. My husband went skiing and I registered for a snowboarding lesson.
The lesson could have been better, I saw people with other teachers having more fun and having more progress, but my instructor was a nice person.
The lesson is the average price, but the lift ticket is very expensive comparing to other ski resorts.
Overall we had a good time.
Written February 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

chsparkles
Seattle, WA76 contributions
2.0 of 5 bubbles
Feb 2023
The cost saving techniques are very apparent. First thing I found is that all phones have been removed. So if your cell phone doesn't work in Canada, good luck. Once you get in your room, you can use free wi-fi for your phone, but if the front desk gives you the wrong room key, you are stuck out in the hall. I found a friendly Canadian man who let me use his phone to call registration and they sent somebody with the correct key.
The best cafe on the hill, Ridge Rocket Cafe, is now closed, so there is only one on- hill cafe, Back Forest, which has drastically cut back their menu choices. Their soda dispenser was out of order all week. Their restroom hand driers were broken and there were no paper towels.
The Gun Barrel restaurant, (my favorite) is gone so there is one less place for dinner.
They no longer have tissue dispensers at the chair lifts.
I have been going to BW for 25 years for ski vacations. No more!
Written March 18, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Angela J
Spruce Grove, Canada4 contributions
5.0 of 5 bubbles
Feb 2020 • Family
Great family ski resort!! Loved staying right on the hill. It’s very family friendly. Lots of runs for all levels of skiers or boarders. Any dealings we had with staff were very accommodating and helpful. Overall we really enjoyed our stay. Only areas that could use a little improvement- kids ski school. We found it abit chaotic and disorganized and the lunch provided for the kids had no protein and wasn’t kid friendly. So I’d recommend packing something if your kids are doing a full day. That being said you didn’t have to prebook they can accommodate a lot of kids! And all our kids loved their instructors.
Written February 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Paul P
Toronto, Canada3 contributions
3.0 of 5 bubbles
Jan 2020
This is my third and last visit to Big White. I’ve been here three days so far and stopped after one run on two of those because of terrible visibility. Tomorrow’s forecast is even worse than today’s. On a good day the terrain and snow are great for an intermediate skier, the staff are friendly, and most of the resort is ski-in ski-out (except Sundance which you can’t easily ski back to). On a bad day, there’s really nothing to do, and with the collapse of the Silver Star recip and shuttle you’re basically stuck here. I know skiing is weather dependent and nothing is guaranteed anywhere; however, BW appears to have a real and pervasive fog problem that makes it less reliable than many other places. I don’t think my experience this time is simply bad luck since other people warned me about this, and the resort’s nickname is Big White Out. Stay away unless you’re fine with skiing in extremely limited visibility (I mean almost zero) or you’re going to be here for at least a couple of weeks and can afford the down time. You can probably improve your chances of having decent conditions by skiing somewhere else.
Written January 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul, I am sorry to hear of your displeasure regarding our weather. Sometimes all I can do is shrug my shoulders. We have had over 125cm of snow during the holiday period, and when your base is at 5500ft. above sea level, it comes with some visibility challenges. We know some people will choose cross-country skiing, snowshoeing, ice-skating, tubing, dog-sledding, ice-climbing, horse-drawn sleighs, or indoor activities when they are not comfortable with our conditions. Having worked on the resort since 1985 we have tried to figure out grooming, on-mountain signage and glading in Black Forest and the West Ridge to help out low-cloud conditions. The benefit is the snow that comes with it. Unfortunately, we don't win every day but I am sure you will agree that when visibility is good, which is more often than not, the Resort is an excellent sliding experience. I hope you come back, and if you don't please continue skiing as we all know how enjoyable it is! Stay tuned, as there will be more terrain to the East in years to come. Enjoy 2020! Michael J.
Written January 6, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Joanie C
Toronto, Canada5 contributions
5.0 of 5 bubbles
Dec 2021 • Family
Our family trip to Big White Ski Resort checked all the boxes! The flight from Toronto to Kelowna was easy, the Big White shuttle service greeted us at the airport and brought us right to our ski in/out condo on the mountain. Even after Air Canada lost our luggage, the Big White Central Reservations team was there to save the day! They worked with the airport luggage team and our bags arrived hours later so we could experience the amazing snow conditions that first day.

Although it was a busy Christmas season at the resort, the lift lines were minimal, but the village was always buzzing with activity. Skiers taking a latte break while admiring the Okanogan views, parents dropping off kids at ski school, and people shopping for the famous Big White toques - which was a must for our kids who will wear them proudly at school back in Toronto.

The fun filled days on the slopes ended with relaxing soaks in the hot tub or a game of pool in the condo common room, while our kids, with their endless energy, hit the skating rink and the tube park in the evenings.

The worst part of our trip was leaving, but we’ll be back!
Written January 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

David T
Hakuba-mura, Japan7 contributions
4.0 of 5 bubbles
Jan 2023
Stayed right near the village, and received good service in regard to equipment hire and lift tickets. Snow conditions were excellent during our stay. The only disappointment was too few dining options, particularly at night. We had dined at The Woods on previous stays, but it was closed during our week there, and we had a bad experience at the Black Diamond Grill and The Globe menu was limited. We ended up eating lunch or dinner at the Bullwheel on at least 4 occasions and enjoyed all our meals there.
Written January 31, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Big White Ski Resort - All You Need to Know BEFORE You Go (2024)

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