The Inn on the River - UPDATED 2024 Prices, Reviews & Photos
The Inn on the River
Our kids playing by the creek
Traveller (934)
Panorama of the King Jacuzzi Fireplace River Balcony at The Inn On The River
360
Panoramas (13)
Room & Suite (171)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

4.5
#5 of 101 hotels in Pigeon Forge
4.8 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Inn On The River presents 128 newly renovated guest rooms with interior corridors featuring one half with private balconies or patios on the beautiful Little Pigeon River. All tastefully decorated Guest Rooms have Premium Serta mattresses, white duvet bedspreads, custom wood furniture, granite counter tops, in-room Keurig coffee makers, mini-fridges, hair dryers, iron and ironing boards. King Suites are available with in-room gas fireplaces, and in-room Jacuzzi tubs. Deluxe Suites with a sitting area and Queen size sleeper sofas are available along with handicap accessible guest rooms. Along with your room, you'll enjoy a complimentary full hot breakfast, nightly complimentary fresh popcorn in the lobby, and 24 hour coffee.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Horseback riding
Entertainment staff
Kids stay free
Children's television networks
Parking
Wifi
Hot bath
Pool / beach towels
Swimming pool toys
Pool with view
Indoor pool
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Outdoor dining area
Snack bar
Vending machine
Fishing
Patio
Board games / puzzles
Indoor play area for children
Children Activities (Kid / Family Friendly)
Highchairs available
Business Centre with Internet Access
Conference facilities
Meeting rooms
Photo copier / fax In business centre
BBQ facilities
Baggage storage
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
City view
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Green
Value
Languages Spoken
English, Spanish
Hotel links
Special Price:Up to 20% off Room Rate including Breakfast

Location

2492 Parkway, Pigeon Forge, TN 37863-3225
4.5
4.5 of 5 bubbles3,715 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

While opinions on The Inn on the River's value are mixed, with some guests citing its prime location and cleanliness as strong points despite concerns over room conditions and pricing inconsistencies, the rooms themselves receive varied feedback; they're noted for their cleanliness and comfort, yet some guests find them to be cramped and in need of an update. The hotel's amenities, including a diverse breakfast and scenic riverside views, are generally appreciated, though suggestions for improved bathroom ventilation have been made. The convenient location is a highlight, offering easy access to local attractions, and the overall cleanliness receives high marks from guests, despite occasional lapses. Noise can be an issue, with external sounds and loud appliances causing disturbances for many travelers. The atmosphere at The Inn on the River is often described as welcoming, with cozy fire pits and live music contributing to a festive vibe. The service stands out for its attentive and friendly nature, further enhancing guest experiences at the hotel.
Location
Convenient
Atmosphere
Inviting
Rooms
Cramped
Value
Expensive
Cleanliness
Mixed
Noise level
Noisy
Service
Friendly
Amenities
Satisfactory

Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveller reviews for more details and information.
3,715Reviews72Q+A100Room tips
Traveller rating
  • 3,009
  • 497
  • 135
  • 47
  • 27
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Lindsay D wrote a review May 2024
7 contributions
5.0 of 5 bubbles
This is our go to place for our anniversary trips! Wonderful atmosphere, clean rooms and the staff is friendly and there to help. Definitely would recommend staying here!
Read more
Date of stay: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anna Altman, General Manager at The Inn on the River
Responded 3 weeks ago
Hello and thank you for spending your anniversary with us. We are happy to hear that you enjoy your time with us. Thank you for the recommendation and the review. Can't wait to see you back again. Have an amazing day.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bandman wrote a review May 2024
Scott, Louisiana2,391 contributions591 helpful votes
3.0 of 5 bubbles
This is a very nice hotel. The rooms are nicely appointed. The beds are very comfortable. The view of the little river is very nice. The elevators are quick. The breakfast is even pretty good for a hotel breakfast that is included.

Overall I would say this is easily a 4-5 star hotel. I dropped it to a 3, and considered a 1-2 for a very specific reason.

We were at this hotel with a group of kids from a school. When I travel with a group of kids I bring a small police flashlight. We were once caught in a hotel on a night when the power went out due to a very bad storm. The flashlight is in case that ever happens again and I need to help the kids down the stairs with their suitcases. The light, just like at home, sat on the nightstand next to the bed.

We left the first morning and when we returned the flashlight was gone. I reported this to the office. They were nice and made a note of my missing light.

The next morning we checked out and we left behind a small blanket. We called back to the hotel several times and finally a manager made return contact with us. She said she had found the blanket but not the flashlight.

The blanket was a special gift to me from my best friend who had passed away. She gave me a link to pay over $80 to have the blanket shipped to me. I clicked and approved the charges. The price was ridiculous but the blanket was something that made me remember my friend. The blanket never was returned.

As much as we enjoyed our stay, I am upset that our items were never returned. I rated the hotel as a 5 for service while we were there and for how well they took care of our group, but I rated it a 1 for not returning my items.
I averaged that to a 3 in an effort to be fair. We are returning to Pigeon Forge this November but we will be staying elsewhere.
Read more
Date of stay: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anna Altman, General Manager at The Inn on the River
Responded 3 weeks ago
Good day. I want to apologies for the issues and that you felt that we didn't handle it correctly and in a timely manner. We ask for your forgiveness and in hope that you will consider staying with us in the future. From all of us at the Inn we hope that you are doing well and having a wonderful day.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Harold F wrote a review May 2024
1 contribution
5.0 of 5 bubbles
We had a wonderful stay, the staff was so friendly. The complimentary breakfast was delicious. They even bake fresh cookies and fix popcorn every evening free to each guest.
Read more
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anna Altman, General Manager at The Inn on the River
Responded 4 weeks ago
Hello and thank you for choosing to stay with us while in the area. We hope that when time permits that you will return. Hope you and yours are doing well and having a Blessed day.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Charles M wrote a review May 2024
2 contributions
5.0 of 5 bubbles
All good! Facility is very clean, staff is very friendly and accommodating. Easy in/out to Parkway, great location! Rooms are very clean, beds are comfortable. Great place to stay!
Read more
Date of stay: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anna Altman, General Manager at The Inn on the River
Responded 4 weeks ago
Thank you kindly for the review and the rating. We are happy to hear that you enjoyed your stay and we hope to see you back again in the near future. From everyone at the Inn, we hope you are having a wonderful day.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LightPacker797434 wrote a review Apr 2024
1 contribution
5.0 of 5 bubbles
I have visited Inn on the River am average of twice a year. Earning points is a nice park.
The facility is always clean
The breakfast is very nice
Read more
Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anna Altman, General Manager at The Inn on the River
Responded May 1, 2024
Hello and it is wonderful having you as part of our family. We look forward to your continues stays with us. Thank you for the review and the rating, see you soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excursion545808 wrote a review Apr 2024
1 contribution
5.0 of 5 bubbles
We have visited here each year, and enjoy the stay, and has great breakfast. We enjoy being on the water and seeing the ducks. Walking distance to the island. Rooms are always clean.
Read more
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anna Altman, General Manager at The Inn on the River
Responded May 1, 2024
Hello to part of our family. It is wonderful having you staying with us each year. We are looking forward to your next stay. Thank you for the kind words and the rating. From all of here at the Inn, have an amazing day.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brenda D wrote a review Apr 2024
1 contribution
5.0 of 5 bubbles
Loved my stay. Sat on patio enjoying the river reading my book. Definitely enjoyed breakfast every morning. Would definitely recommend.
Read more
Date of stay: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anna Altman, General Manager at The Inn on the River
Responded May 1, 2024
Hi Wanda, it is great to hear that you enjoyed your time with us. Thank you for recommending us and we hope to see you back again very soon. Have an amazing day.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joe W wrote a review Apr 2024
1 contribution
5.0 of 5 bubbles
This place is the Jewel of Pigeon Forge , quite, peaceful,good breakfast and very convenient to everything, definitely will be back, certainly enjoyed our stay, super clean front desk was very helpful, snacks, drinks were available to purchase,I was very impressed with The Inn on the River.
Read more
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anna Altman, General Manager at The Inn on the River
Responded 4 weeks ago
Hello and thank you for the review. We are excited that your expectation were met. Thank you for the kind words and we hope to see you again very soon. Have a wonderful and Blessed day.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rosa C wrote a review Apr 2024
Knoxville, Tennessee11 contributions2 helpful votes
+1
5.0 of 5 bubbles
Inn on the River is our family’s go to for our getaways! It’s always super clean and quiet. The staff are very friendly and helpful. The pools are awesome and well maintained, and the breakfast is always delicious! We love getting away for short or longer stays! Great place for kids!
Read more
Date of stay: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anna Altman, General Manager at The Inn on the River
Responded Apr 30, 2024
Good day to you, thank you kindly for the review and the rating. We are pleased to hear that you had a great stay with us. We hope to see you back with us again in the very near future. Have a wonderful day.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Becky W wrote a review Apr 2024
1 contribution
5.0 of 5 bubbles
Clean hotel and friendly staff
Breakfast every morning
Entertainment each night
Along with popcorn and drinks every night sitting around the fire pit.
Wonderful! We will definitely be back!
Read more
Date of stay: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anna Altman, General Manager at The Inn on the River
Responded Apr 28, 2024
Hello, hello and thank you for staying with us while in Pigeon Forge. Is so wonderful that you enjoyed your time with us. We are excited to hear that you will be back with us again. Stay safe and return as soon as time permits. Have an amazing day.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
…
…
Not the right property for you?
There are more places to choose from in the Pigeon Forge area.
PRICE RANGE
C$224 - C$332 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the inn on the river hotel pigeon forge, hampton inn pigeon forge, pigeon forge hampton inn
LOCATION
United StatesTennesseeSevier CountyPigeon Forge
NUMBER OF ROOMS
128
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

The Inn on the River - UPDATED 2024 Prices, Reviews & Photos

All Pigeon Forge HotelsPigeon Forge Hotel DealsLast Minute Hotels in Pigeon ForgeHotels near The Inn on the River
Things to DoRestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars
© 2024 Tripadvisor LLC All rights reserved.

Some photos provided by VFM Leonardo.

This is the version of our website addressed to speakers of English in Canada. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.