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The Bantry Aparthotel by Totalstay - UPDATED 2024 Prices, Reviews & Photos
The Bantry Aparthotel by Totalstay - Experience Style & Sophistication Located in wind-free Bantry Bay and a stone’s throw from the popular Sea Point Promenade, The Bantry Aparthotel offers more than just a luxury aparthotel experience. With breathtaking views of the Atlantic Ocean, set against a backdrop of the magnificent Lion’s Head, it is located in the most perfect location for guests to explore and enjoy all that Cape Town has to offer.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TGCSA - Tourism Grading Council of South Africa.
I recently stayed at this hotel whilst attending a business conference at an adjacent hotel. The Bantry Bay Suite Hotel offered a clean and spacious room. Unfortunately my bath room, and the supply of hot water was a daily problem. The shower was difficult to regulate. The cistern of the toilet in the bathroom leaked wasting many liters of water. I have reported the warm water and the toilet. It was not fixed in time. Breakfast was also a problem as it was only available from 07:00 - I was required to have left the hotel shortly after 7 and could thus not enjoy my breakfast. The breakfast spread was average and nothing spectacular. Coffee was some mornings served cold. The waiting time for fried eggs was too long The room was more than adequate and the bed did make for a decent sleep. I had a seagull nesting outside my bedroom window that was very noisy some days early in the morning. This could be a serious hindrance to other guests. The staff were generally friendly I will recommend the hotel provided they address the water supply, water pressure and the shower in the main bedroom.
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Date of stay: April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 106Management, Revenue Management at The Bantry Aparthotel by Totalstay
Responded Apr 23, 2019
Dear Franzdorette, Your feedback about the level or lack of maintenance and breakfast service certainly does not reflect the high standard of service and quality that Bantry Bay Suite Hotel is usually proud to offer. I confirm therefore that your comments have been followed up and remedial action has been taken to ensure that our guests are not inconvenienced in this way again. Apologies for any discomfort caused to you.
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This is possibly one of the nicest hotels i have stayed in. The staff could not do enough for you and the views from our room were stunning. The hotel provide a mobile phone to use whilst out and about which we found to be a lovely touch (as well as the underfloor heating). The shower was perfect and the WiFi was fab. All the amenities for our room were spot on. The breakfast staff were extremely helpful and unfortunately i did not get the ladies name but every morning she was extremely cheery and brightened up the day. Thank you for a terrific stay and i wouldn't question staying here again.
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Date of stay: September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 106Management, Revenue Management at The Bantry Aparthotel by Totalstay
Responded Oct 4, 2018
Hi Natalie, Thank you for visiting Bantry Bay Suite Hotel recently and sharing your experience with us.We are delighted to note you enjoyed your stay with us. It makes us extremely proud when we have lived up to the ethos of “Ubuntu” and with this, have created an exceptional experience for our guests. This in turn will hopefully ensure that our hotel becomes your “home” when next in Cape Town. We look forward to welcoming you back in the hopefully not too distant future.
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I stayed in the penthouse apartment which had great views and my collague had a suit which looked over Lionshead. The breakfast was good and the staff friendly. The pool is not great but we walked 50 metres spent most of our free time around The President hotel’s pool.
I’d stay there again but the pressure of the shower in the penthouse apartment was disappointing and the water takes four minutes to heat up which is not great for the Cape Town water crisis. I was trying to save water and had a cold shower most mornings. I’ll probably stay in the suite next time because my colleague did not have the same problem.
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Date of stay: February 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bantry Bay S, Manager at The Bantry Aparthotel by Totalstay
Responded Mar 11, 2018
Dear Arrank My team joins me to thank you for your positive review for the Bantry Bay suite hotel, we are happy to have met all your expectations in terms of service and hospitality. We are addressing the water pressure, which is mainly caused by the municipal water being reduced in pressure, hence affecting the water heating in the Penthouse. I am sorry to hear that you had to take cold showers which is not what we like hearing; as you heard from your colleague this is not a general issue in the hotel. I wish you would have reported it at our front desk and we would definitely have made other arrangements for you. Our pool is much smaller as we are a forty one suites boutique hotel with much less grounds in comparison to a large hotel of three hundred and twenty seven rooms! We look forward to your next visit as a returned client and we will make sure that your next stay will be a memorable one Kind regards Martine Rambert Wood
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We were a family of 6, staying in two separate suites 10 days in january/february. The family of four stayed in a luxury suite, whilst the couple of two stayed in a deluxe suite. And overall we had a wonderful time. The hotel is centrally located, just 20 meter from the hopon/hopoff-stop, and maybe 100 meters from several stops for the Mycity-buses. With them you could, for a very small amount, and in a safe way, access a number of places in Cape Town. Both Table Mountain, Camps Bay, city centre, and Waterfront are on bus routes. You also are close to the sea promenad, and the saltwater-pool, and plenty of restaurants and shops. The hotel is clean, the service is good, and the food is nice. Overall a good place to stay. But, they need to work on their taps so that they can deliver hot water instantly. In a water-crisis Cape Town you dont want to waste a drop. I guess some guest will wait for hot water for a long time, wasting a lot of water.
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Date of stay: February 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bantry Bay S, General Manager at The Bantry Aparthotel by Totalstay
Responded Feb 21, 2018
Dear Ola My team joins me to thank you for your positive report and truly appreciate to read that we met with your expectations. I remember you all, and glad that you had an awesome time, and due to our amazing location,you could step out of the hotel and got to all close amenities, promenade, restaurants, retail shops, boutiques, market etc. The red bus is truly great, which is 50m from the hotel to allow you to visit our mother city. Thank you for your valuable comments regarding the water, unfortunately with the pressure of the water from the municipality being dropped by half it does affect the hot water to come through quicker. We have addressed this since last week and further placed the "water saver"small bucket in all our showers so that no water gets wasted. I can assure you that we are doing all that is possible to save water and our patrons are very supportive in our battles. For your information our day zero has been postponed to Middle of July, hopefully by then our winter rains will be here! Alleluia:) Looking forward to welcoming you again Kind regards Martine Rambert Wood
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Large and clean room. Nice bathroom. Partial ocean view from the 2ND floor`s room. Average breakfast. Tiny pool. The beach is around 100 meters from the hotel but to the V&A Waterfront you need to use a taxi service.
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Date of stay: October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bantry Bay S, General Manager at The Bantry Aparthotel by Totalstay
Responded Oct 30, 2017
Dear sir/madam Thank you for your positive review during your stay at the Bantry Bay suite hotel. Our location is fantastic and I am surprised that you had to take a taxi to go to the waterfront. I am truly sorry if our front office staff did not inform you of our red bus ticket which is available at the hotel. This enables you to hop on and off the route to V & A including of Seapoint, Greenpoint, mouille point, Camps Bay. This ticket can be used as a full day's pass from 7.30am until 11pm, there and back. We are surrounded by a selection of International cuisine, spas, boutiques, retail shops and our new market "Mojo" that opened a few months ago show casing all our local handcrafted goods made by our passionate local entrepreneurs. As they say "local is lekker" Our suites are spacious well equipped with our kitchenette, oven, microwave and fridge. Cookware will be provided on request. But come and join us on the terrace for a lovely cocktail, light lunches and snacks baskets served from 11am to 11pm. Bantry Bay luxury suites has so many more features, the Atlantic ocean 200 mts away, either taking a stroll on the promenade or ordering a picnic basket to go, and sit on our private saunders rock beach and sip some good wine and bubbly to watch the sunsets are absolutely a must!! I hope all above have wet your appetite for visiting us again. Please go visit our website with all our special offers and book to see us soons we are waiting to welcome you! Kind reagards Martine
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I was very disappointed overall. We booked a suite only to discover it was one room with a sleeper couch. No where near big enough for myself and two kids. There wasn't even enough cupboard space for 1 person, let alone 3. The beds were extremely hard and uncomfortable and pillows way too soft. I requested alternative pillows but was told that's all they had. We moved to the penthouse for more space after two nights. Besides the extra space which we needed, the room was in terrible condition. Water pressure in the showers is non existent. Soap dish in shower hanging by a thread, towel rails falling off the walls, curtain hooks broken and curtains not closing properly. Doors rattle in the wind and on several occasions the room had not been made up by 3pm. The coffee machine in the room had a coffee pod lodged inside so the machine could not be used. To top it all off the housekeeping staff was unfriendly. Definitely not value for money and not recommended.
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Date of stay: April 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Responded Apr 10, 2017
Thank you for your review. We appreciate your feedback and suggestions and will address the issues mentioned as a matter of priority. We are sorry that you didn't think that your stay was value for money and we hope we can welcome you back one day to make sure you have a wonderful stay that is well worth every cent spent. Kind regards, The Bantry Bay Suite Hotel Team
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Sort out the tourist buses parking outside the hotel with urgency. Sleep quality is rated at poor for the room i was in... too much noise from bus. its a quiet street so this can be avoided and must be dealt with by management
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Date of stay: March 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GMBantryBay, Manager at The Bantry Aparthotel by Totalstay
Responded Mar 27, 2017
Dear lancerk693, Thank you for your review on TripAdvisor, we appreciate the feedback. Please accept our apologies for the disturbance they caused you. Measures are in place to ensure that the tour buses don't park outside the hotel as we are aware of the disruption they cause and we will most certainly investigate why these measures failed during your stay. We hope to welcome you back soon! Kind regards The Bantry Bay Suite Hotel Team
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This was the perfect little Hotel for our needs. Location is fantastic. It is one block away from the Promenade in a very safe neighbourhood. There are beautiful drives for day trips in all directions from the hotel. A supermarket, filling station and little eateries are all within a block or two.
The staff was extremely friendly and helpful, always greeting you by name. Wow! that impressed me. We did not eat breakfast in the hotel, as we were out of there too early each morning during our 3 night stay. We did, however, have a burger and a salad at the bar on our arrival the first night. The barman was also the cook, and he did a good job feeding us, as we were too tired to leave the hotel to go find food. He was very friendly and gave us the appropriate attention before leaving us alone again to enjoy our meal.
Parking was secure under the building and at R50 per day, this is a bargain by Cape Town standards.
Best of all was the cleanliness. Linen and toweling were spotlessly white. The room was extremely spacious and well appointed. The kitchenette even has a hob, not just a microwave. Guests strolled in and out with bags of food and groceries. We did not cook but we used the kettle and the hospitality tray supplied. Our deluxe room had both a shower and a bath, well lit for us ladies and our make up requirements. That is sometimes a serious problem in other hotels, I find. Our 'partial view' was not bad, but next time we will definitely try get a sea view.
The only complaint we had cannot be controlled by Bantry Bay Suite Hotel. The large neighboring hotel, The President, has buses and trucks arriving throughout the night. These are very noisy as they go up the steeply inclined driveway right next to this lovely little hotel. There is nothing they can do about that, I am sure.
The big red City Sightseeing bus stops right outside. Tickets are available at the reception. I bought a Blue Tour ticket for the mini Peninsula trip. First though, i walked all along the Promenade towards Mouille Point on 2 walking tours on my cell phone, and then enjoyed the sights of the city on the bus, climbing off at our hotel in the late afternoon, whilst my husband took our rental car to attend to his business. It was very safe for me to do sightseeing on my own.
Thank you for the great stay. We will be back.
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Date of stay: September 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GMBantryBay, Manager at The Bantry Aparthotel by Totalstay
Responded Sep 16, 2016
Dear Judith, Thank you so much for your wonderful review of the hotel. We really appreciate your attention to detail and sharing this information with other TripAdvisor users. We look forward to your return! Kind Regards, The Bantry Bay Suite Hotel
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I have stayed at this hotel since many years ago, but not for the past 5 years. I returned with a Spanish colleague of mine and was full of high expectations/ hopes when i made the booking for this week.
What a rude awakening i got - the place has gone backwards in a huge way..... our rooms had furniture which was in a bad shape, worn and tatty looking. The Wi-Fi signal in one of the rooms was not good, both suites had TVs which had bad to none reception signals and the TV picture was so bad one could not watch TV.... the shower mixer was not working and you either burnt to death in scalding hot water or froze to death in extra cold water - nothing inbetween....
Breakfast used to be the highlite in this hotel..... but now that was just a good memory... Today, staff were standing around - not attending to any of the guests in the breakfasts room, to get fried eggs, was a huge mission which I abandoned after 15 minutes, no orange juice etc etc.... all in all a bad experience at breakfast time.
When i informed the duty manager of my experiences in his hotel, he just shrugged and tried to argue with me about my complaints - saying that it was my imagination.
This alleged 4 STAR hotel should be avoided at all costs - unless your expectations are for a 2 STAR low budget hotel.
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Date of stay: September 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GMBantryBay, Manager at The Bantry Aparthotel by Totalstay
Responded Sep 16, 2016
Dear Jan, Thank you for your feedback. We are very disappointed that you experienced issues during your stay and will be looking into them as a matter of priority. Kind Regards, The Bantry Bay Suite Hotel
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We had the pleasure of staying at the Bantry Bay Suites Hotel in July. I was always curious about this hotel, and decided to give it a try. I am delighted that we did. Everything exceeded expectations. I read some bad reviews, but still wanted to try it for myself. I cannot fault anything, you get what you pay for, their prices are reasonable for the product and location. And the apartment had everything we could have asked for! The beds were comfortable. Our apartment was split over two floors, the bedroom being upstairs. Furniture were more than sufficient and added to the overall ambiance. Location is very central and very close to the ocean (walking distance). We had no issues whatsoever. The rooms were kept clean. There's a safe in the bedroom, the hotel had ample secure parking both outside and undercover. Reception staff were excellent, they were some of the best we have ever encountered.
I want to thank the hotel for this excellent and unforgettable stay! You truly made our trip memorable! We will definitely be back.
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Date of stay: July 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GMBantryBay, Manager at The Bantry Aparthotel by Totalstay
Responded Aug 4, 2016
Dear André M, Thank you so much for being such a wonderful guest and for the detailed feedback which you provided. Our guest experience remains top priority and we are so glad that you enjoyed a wonderful stay with us. We hope that you can visit us soon! The Bantry Bay Hotel Suite Team
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Johannesburg, South Africa43 contributions7 helpful votes
Hi, the hotel is child friendly but I don't know about cots and high chairs. There were lots of kids so I'm sure they would have those facilities. You can email them as well. They respond quite quickly on queries. The room we used had a sleeper couch for our son. It is large enough for three kids and it is not very high from the floor. reservations @ thebantrybay . com
Durban, South Africa18 contributions4 helpful votes
There is a basis kitchen in the suite fitted with microwave - there is laundry services offered by the hotel but across the road there is a laundry that does a great job.
"Proximity to the beach is wonderful!
Views from the room amazing!
Breakfast staff are friendly and the food is great.
Would have been a perfect vacation."
There are more places to choose from in the Bantry Bay area.
PRICE RANGE
C$86 - C$176 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bantry bay luxury hotel bantry bay
FORMERLY KNOWN AS
Bantry Bay Suite Hotel
LOCATION
South AfricaWestern CapeCape TownBantry Bay
NUMBER OF ROOMS
41
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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