I really did not even hear about this place before (and I used to go to Paris 4x a year), and have been going to Paris for 30 years. This time we stayed at a apt literally just above Angelina. In the first morning I...went down and bough a few croissants, which I have to say was nice, but again, it's france and I have had amazing croissants before. Anyways, the next morning we were leaving so we decided to go there for breakfast, after all we could go on our PJ's if we wanted. We arrived there (it was early no line, which I would never face for anything, why stand on a line for that place beats me), it was not that busy yet, they took like 20 minutes to come and get our order. I ordered the Angelina breakfast which at €29 is not exactly cheap, my friends ordered a la carte, one of them ordered eggs bennedict. First they bring the coffee pots, which is small, before the croissants (food), ok I like to drink hot coffee and I was thinking with the croissants, well, not for the people in Angelina, drink it cold if you like, or without the croissants. It did get worse after that. My scrambbled eggs were ok, nothing special, nothing to write home about. After waving, and trying to call the attention of one of the pathetic waiters for like 5 minutes I got up and went to get the salt and peper myself (I also do not like cold egss). My friend's eggs bennedict was the most pathetic thing I have seen and she thought the same, the egg was HARD, pretty much as a boiled egg, the salmon tastes old and she said it was revolting, so she sent it back and asked for a scrambled egg. They brought it plain without a single thing, then she said if she could have a toast, they offered the choice and she went with the brioche toast. My breakfast had a fruit salad, which I was personally not that particurlaly interested, but as a point I wanted to see if they would bring it, after 30 minutes or so still no fruit salad. Again I had to nearly screem "excuse me" to get a waiter. After the second time asking for the same thing, the I called the manager again nearly screaming as they seem not to be able to hear a normal voice, or even trying to see if the tables are being looked after as it should. I asked again for the fruit salad and the bill since by that point I just want out! Fruit salad came and the bill. They charged for the brioche, a mere €7.90! My friend as a principal called the manager and said that she had to return her first choice because it was awful. He argued that he offered to change (failing to understand that it probably would be a pathetic as the first). He basically would not accept that there was anything wrong. Typical french arrogance, thinking that all they do is the best, well ANGELINA AND IT'S MANAGER , IT'S NOT! At that point we were just so fed up to try to reason with their arrogance we paid and vowed never to go there again. If you want croissants, go to the take away, buy some and same money and aggravation. That place is not worth a cent in anything food wise and let alone in service, they do not know what it is! The building is nice that is about it! To Angelina's manager, sir go to the USA or UK and learn how to deal with customers and deliver a good service, your is pathetic and below par!More