The Best Moving Companies

Tuesday, June 4th

2024 Moving Company Reviews

JK Moving Services

• Price available through quote
• Background-checked employees
• 0% financing available
• Residential and commercial moves
• 24/7 customer service
• Multiple estimate options including virtual
• "A+" rating and accreditation by the BBB

JK Moving Services has been in business for 44 years. With all those years of experience, the company has built a comprehensive website and a great reputation among customers. JK offers services that range from private home moves to larger corporate moves around the globe.

Background checked teams

JK also offers options for customers who need long-term and short-term storage in secure video-surveilled facilities. Their background-checked team promises to make your move easy and stress-free. Like many other options on our list, JK doesn't provide prices on the website without submitting your information for a quote, but this company does promise financing options with 0% interest to help make your move more affordable.

Moves for you and your business

JK Moving Services offers two main categories of move types: Residential and Commercial. In both of these, there are a range of services that you can preview, so if you have a very specific moving need, you can see where their services can best help you.

For Residential moves, JK offers:

• Local moves
• Long distance moves
• Employee relocation
• Government moves
• Storage

For Commercial moves, JK offers:

• Office moves
• Facility management
• Data centers
• Office IT and technology
• Storage
• Archive services

3 ways to get a price quote

The pricing for the options is only available through an official quote, but there are three different ways to get a quote from JK Moving Services.

• JK virtual self-survey: This option is used with Yembo, an Artificial Intelligence (AI)-supported technology where you survey your house yourself.
• JK virtual consultation: This option allows you to work with a JK Move Consultant to do a live visual survey of your home through your smart device.
• JK in-home consultation: This option is the standard consultation, where a JK Move Consultant will come to your home and survey it for an estimate.

Customers and security first

JK Moving Services hits the mark with customer service. They have several stand-out features including 24/7 customer service, information about Valuation Coverage on their website with a breakdown of the different valuation options for protecting your possessions, and full-time employees to run the moves who have been completely background-checked and passed drug tests. With JK you will know exactly what you're getting into for valuation. If your homeowner's insurance doesn't cover moving liability, you can get coverage through JK with a range of deductibles from $0-$500. However, they promise that the likelihood of lost or damaged items is low. Every moving truck used by JK is owned by the company, and their employees are all full-time, fully trained, and not subcontracted.

Great reviews overall

Across the board, customers are happy with JK Moving Services. The company is rated 4.4 stars on average across different review sites and holds an "A+" rating and accreditation by the BBB. Some of the 5-star reviews talk about the high levels of professionalism at JK, that the moves were completed without any damage to items, and that the employees were able to pack for the clients and move everything without any problems. Many reviewers noted that the claim process when some items were damaged was very easy to go through. Some of the keywords in the high-rating comments include "efficient" and "professional."

A few grumbles

Some of the 1-star reviews noted that they felt like the service was too expensive. A few reviewers felt that the estimates were dishonest and they ended up paying almost double what they were originally quoted by the end of the move. A few reviewers also had trouble with JK Moving Services canceling the move at the last minute. And in contrast to some of the 5-star reviews, a few customers commented that they had trouble with claiming damages and getting reimbursed. With conflicting reviews in this area, it might be good to double-check all of your rights as a homeowner for damage liability.

Highly-trained and professional option

As our top option in this review, JK Moving Services has a lot to recommend it. With its in-house business model that uses full-time employees, the company stands out as one that provides highly-trained services and security to its customers. Over 75% of customers were extremely happy with their experience using JK Moving Services, but it might be worth your time, as with any moving service, to familiarize yourself with the contract with the company and your rights as a homeowner before you sign and pay.

Highest rated

Overall we were very impressed with JK Moving Services. With a range of options to serve your needs, and estimate services that make it easy to get a quote on your next move, JK Moving Services stands out from others on this list as the top-rated service in our review.

Two Men and a Truck

• Price available via quote
• Free quotes
• Piano moves
• In-house moving staff
• Full-time trained employees
• Junk removal services

Two Men and a Truck is a company that's been in business for almost 20 years. They specialize in a variety of services that fall under three main categories: moves, junk removal, and storage. With local and long-distance options available, they provide a competitive list of services compared to other options in our review.

Professionally trained movers

On top of the services, they also promise to provide professionally-trained movers and top-of-the-line equipment for your moving needs. They promise to tailor the experience to fit your particular move. Like many options on our list, Two Men and a Truck doesn't provide details about pricing unless you submit your information for a quote. However, the company does provide three options to get your quote free: call, text, or get the quote online.

Competitive services and special options

Two Men and a Truck has a comprehensive list of services that fall under three major categories: moves, junk removal, and storage. Within those three categories, there are a variety of sub-categories to show you exactly what kind of situations Two Men and a Truck can handle. Some of these include:

• Moving
• Home moving
• Apartment/condo moving
• Piano movers
• Packing, unpacking, and moving supplies
• Business moving
• Long distance (value flex)
• Long distance (expedited)
• Junk Removal
• Junk removal services
• Cleanout services
• Furniture removal
• Garage cleaning
• Storage
• Storage solutions
• Portable storage
• Warehouse and vaulted storage

It is important to note, however, that because Two Men and a Truck is a franchised company, each location will be slightly different as to the full services that are offered. For example, not all locations have employees who are trained to move pianos. So, you may not be able to use a local franchise of Two Men and a Truck for all of your needs.

Uprights, baby grands, and electric organs too

As noted above, Two Men and a Truck does piano moves. This is a standout feature over any of the companies we evaluated. As a piano is one of the most delicate and dangerous pieces of furniture to move, it's important that your moving company knows what they're doing. Not only does Two Men and a Truck move pianos, but they have a video tutorial on the website which includes a description of the proper method for transporting a piano safely. Not everyone has a piano, but if you do, you'll definitely run into trouble with moving companies who don't know what they're doing or refuse to move pianos at all. Two Men and a Truck offers the service and it's promised to be handled in-house. No subcontractors here.

Reviews are conflicting, and we'd like to see more

While the ratings on external sites are fairly low, there are almost 300,000 individual reviews on the Two Men and a Truck website. Now, we know it can be hard to tell what to trust from a company's direct site, so we'll give you an idea of what customers are saying across the board. However, it might be important to note that customers seem to review directly on the Two Men and a Truck site much more often than on outside review sites like the BBB.

Great positive reviews

For the positive reviews, customers said that working with Two Men and a Truck was an extremely positive experience. They had no trouble with broken items, and one woman raved that she was able to have Two Men and a Truck transport a TV she bought from the store to her home around a specific schedule to keep the item a secret for Christmas. Many positive reviews had to do with specific franchises and employees, so it might be worth your time to look into the reviews for your particular location before hiring. As for the positive reviews on the Two Men and a Truck site (over 100,000 of them), almost all of these appear to be 4 or 5 stars, so take that with a grain of salt - and again, many of the reviews note particular franchises, movers, and specific dates.

Some customers voiced concerns

In terms of concerns, there are a total of 133 reviews across sites outside of Two Men and a Truck. These average about 2 stars total and the business is not accredited by the BBB. Across the negative reviews, some customers noted that items were damaged in their move. One reviewer said that the workers were very angry and that they did not take all of her items out of her home. Many of the customers who wound up with broken items complained that they weren't offered compensation, and more than one client filed a lawsuit.

Worth checking out for the standout services

While there are some concerning reviews for Two Men and a Truck, we're willing to give them a little leeway because they are a franchised company, so the reviews that apply to one location won't apply at all to another. With so few reviews on third-party sites and an abundance of reviews on the Two Men and a Truck website, there's a lot of conflicting information regarding the quality of their services. We encourage you to look into a local franchise specifically before you contract with Two Men and a Truck.

Stands out from the others

Despite this complication, we are still impressed with the services offered by the company. Not a lot of services do piano moves in-house, and with other key services like junk removal and garage cleaning, Two Men and a Truck stands out from many other companies in our review. They are definitely worth looking into for all their special features.

UPack

• Price available via quote
• Military moves
• Senior moves
• Storage options
• "A+" rating and accreditation by the BBB

UPack has been in business for 26 years and is the 2015 winner of the Torch Award for Ethics. With an "A+" rating and accreditation from the BBB, the company stands out among the competition for being a reliable business.

Pack it up yourself

First off, understand that UPack is a self-packing service. The company delivers the truck bed with a ramp and you are able to pack it yourself. You can take up to 3 days to load the container before UPack takes your items to your new location and 3 days to unload the container after the truck is delivered. With options like cross-country, military, student, and senior moving options, they stand out as a customer-focused company with individual needs in mind. The price for a move isn't available on the website unless you submit your personal information for a quote.

Moving options

With a variety of people-first options, UPack has a comprehensive list of services. Some of these include:

• Cross country moving
• Military moving
• Student moving
• Senior moving
• Job relocation
• Smaller moves

We really like that they offer tips and tricks for all of the UPack move types so that customers feel like their particular move has been considered by the UPack staff.

Delivery options

On top of move options, UPack also offers four delivery options:

• Door delivery
• Service center delivery
• Guaranteed delivery
• Storage

Support for seniors and military

One thing that stands out about UPack is the way they provide every detail for military moves. Promising discounted rates for military move prices and weight tickets (which are needed for service members to get reimbursed by the military for their move), it's clear UPack is familiar with the military move process. As another stand-out option, UPack offers senior moves that are designed with extra support for the self-moving senior to a variety of locations. UPack also focuses on managing costs to help seniors on fixed incomes save money.

Mid-range reviews with conflicting opinions

UPack averages about 3 stars across different third-party sites with a more than 50% positive rating. However, they are also accredited by the BBB and have an "A+" rating. Happy customers of UPack noted that they felt like they were getting a great value for the price. The trucks offered "maximum size for the cost" of the move, and customers appreciated that they felt like they were getting their money's worth. Other clients also noted that they felt the price was fair for the service, and that they weren't being overcharged by UPack for what they got out of the move. Common keywords for positive reviews include "timely," "courteous," and "fair price."

Frustrations with customer service

However, negative reviews noted that their items arrived with several of them broken after the move. Others noted that they felt frustrated with the customer service and that the quoted prices changed later during the move. One reviewer complained that all of her appliances were broken after being handled by UPack.

Good value for money

Across the board, UPack is a nice middle-ground option. With some conflicting reviews, it doesn't make it to the top of our review, but multiple positive reviews noted that this company was a great value for your money. So, if you're balancing quotes, it might be worth it to reach out to UPack and see what they say about your move. If you're worried about broken items, make sure you bring up liability with them during the initial conversation and confirm prices with a contract.

United Van Lines

• Price provided via quote
• International moves
• Military moves
• Car moves without subcontractors
• Track your shipment

United Van Lines has been in business for over 100 years, providing moving services around the globe. It's owned by UniGroup Headquarters, which is accredited with the BBB and has an "A+" rating. With long-distance, short-distance, and international moves available, they provide a competitive range of services to customers looking for a custom move.

Easy to understand quote process

While the prices for United Van Lines aren't available on the website unless you get a quote, the customer service team provides a clear and comprehensive guide to the quote service. The process includes requesting an online quote, which requires you to put in your zip codes (leaving and arrival) and contact information. Then, you will schedule a time for a UVL rep to complete a survey of your items. Once the survey is complete, you will get a quote, and you can decide if you want to move forward.

Exciting in-house moving options

The services offered by United Van Lines include local and long-distance moves along with a variety of specialized options:

• Local
• International
• Business
• Packing and unpacking
• Storage
• Debris pick up
• Small moves
• Military moves
• Car shipping

It's important to note that some of the specialized services like car shipping are done in-house by United Van Lines. Your vehicle will be moved by the same company as your home items and furniture, so you don't have to worry about subcontracting.

International and military move support

United stands out in two places: international and military moves. For international moves, along with providing you with a comprehensive plan for your move throughout, United also offers a Global Move Protection plan for extra security as you move to one of the 150 countries supported by United. You will also have a moving consultant to help you with the complexities of customs and getting your items to your new home country. For military moves, it's important to note that United has General Service Administration approval. This status allows them to work with the US Government to provide you and your family with the best move possible for your military relocation.

No questions about where your stuff is

Finally, United offers one other feature that excites us: easy access to shipment tracking. Right on the main page, you can find a table for shipment tracking that allows you to instantly put in your tracking information and see where your shipment is located.

Conflicting reviews from happy and unhappy customers

Depending on where you look, United Van Lines typically averages around 2.5-3 stars. For the positive reviews, United Van Lines customers have felt the employees were very friendly and professional. Multiple customers were pleased to report that there was minor or no damage to their possessions during the move. Some users who also added the car transport services noted that there was no damage and everything was delivered on time. Some of the keywords for positive reviews included: "professional," "conscientious packing and unpacking," and "efficient and kind."

Some customer complaints

Among the 1-star reviews, one user complained that he didn't like the way that his items were packed and that it made it confusing to unpack them when they arrived. Others ranted that they had multiple damaged items in the move or that there were changes made to their delivery without notice and another customer noted that an entire crate of their items was lost during transit.

Worth checking out for international moves

Across the board, United Van Lines has mixed and conflicting reviews, so it isn't our top-rated moving company by any means. However, with options for car moves and international moves handled in-house, this service still stands out among the competition. It might help you to do a little extra research on your insurance options through United and your homeowner's insurance before you sign a contract, but if you need an international move or home plus vehicle move done at the same time, it might be worth your time to check out United Van Lines.

1 800 PackRat

• Prices available only by quote
• Full range of moving options
• Subcontracted packing helpers
• Moving and storage services
• Pack at your pace
• Accredited by the BBB

1 800 PackRat is a moving service that has been in business for 20 years. Using portable moving containers, they promise to transport your belongings securely with the best customer service in the industry. They provide assistance with cross-country moves or can provide storage if you just need to renovate your home.

Straightforward process

The PackRat process is simple. They drop off an all-steel moving pod, you pack at your own pace, they pick up the pod when you're finished, and they either move the pod to your new location or store it at a PackRat facility. Unfortunately, it's impossible to see how much 1-800-PackRat costs unless you put in your personal information, the date of your move, zip codes, and your email for the quote to be sent to you. The prices are completely personalized to your particular move.

Options for pack-it-yourself

When you choose 1-800-PackRat, they promise you're getting the best containers. The PackRat pods have:

• All-steel frames, walls, and doors
• Weatherproofing
• A patented lift system for delivery
• Ground-level loading with barn-style doors
• Three container sizes (8ft, 12ft, and 16ft)

On top of that, they offer options for a variety of moving services which include:

• Local Moving
• Long-Distance Moving
• Military Moving
• Portable Moving Containers
• Moving Supplies
• Packing & Loading Help

It is important to note that while most of these services are handled in-house, 1-800-PackRat does subcontract out their Packing & Loading help. So, if you want that service, you'll have to use their partners. Otherwise, the 1-800-PackRat pods are meant to be packed by the customer.

Pack at your own pace

One of the standout features of 1-800-PackRat is the company's at-your-own-pace approach. Unlike some other moving and storage companies, 1-800-PackRat lets you take your time packing your container. With the ground-level barn door loading, you can walk in and out of the pods with ease. Once you're finished packing, you can call 1-800-PackRat to take the pod away. There's no rush, and you can complete your packing on your stress-free schedule.

Mixed reviews for PackRat

The Reviews for 1-800-PackRat are middle-of-the-road. The company averages around 3 stars, with 73% of customers giving the company 5 stars. The company has an "A" rating and accreditation with the Better Business Bureau, but it's still got low ratings in other places.

Satisfied customer comments

Happy customers who gave 1-800-PackRat a 5-star rating said that the process for shipping their belongings was very easy, and they felt that the drivers who handled the pods were experienced and gave them confidence about the safety of their possessions. Another reviewer noted that once they got the quote, they felt that 1-800-PackRat was honest about the costs. There were no hidden fees or changes to the price.

Leaking pods

However, unhappy reviewers who rated the company 1 star complained about pods leaking and causing water damage to their items inside. Others noted that they had trouble with delivery times including drop-off days being rescheduled without notice to the customer. One customer even said that their pods were shipped one month too soon.

Mid-tier option

While 1-800-PackRat has some good features, like the on-your-own schedule packing and offers for military moves, they sit near the middle of the pack in our evaluation. Without knowing what the costs are before inputting your personal information, it's hard to say if the service will be worth the cost. Further, with mixed reviews and a somewhat lackluster 3-star average, the company doesn't stand out among competitors in any category, including the customer service and safety that they promise. 1-800-PackRat could be worth getting a quote, just to see, but they're not at the top of our list by any means.

International Van Lines

• Prices available only by quote
• Offers international moving
• Shipping to over 150 countries
• Award-winning company
• Broker service

International Van Lines is a moving option that's been open for 12 years. They offer options for long-distance, international, small moves, and even auto transport. International Van Lines claims to be the "leading national moving company" as they offer both domestic and international services.

No preliminary moving estimates

The company covers all of the U.S. and over 150 countries across the globe. However, in order to see their pricing you have to submit all of your relevant personal information: name, zip code, moving dates, email, and phone number. International Van Lines doesn't provide any preliminary estimates on its website. It should also be noted that International Van Lines is a broker service and not its own moving service.

Website is bare bones

We would love to tell you more about the options at International Van Lines, but there just isn't anything on the website. Aside from promising four key options for moving services, there aren't any sub-pages or descriptions of the services. The provided information tells customers that they can hire International Van Lines to complete:

• Long-distance moving
• International moving: air or ocean freight with door-to-door service
• Auto transport: covers cars, boats, or motorcycles
• Small moves: used to move small furniture out of state and abroad

Forbes award-winner

One of the ways that International Van Lines stands out is that the company won the Forbes best-moving company award in 2021. This award was offered because the company offers transparent pricing and a cancellation policy that allows customers to cancel the service up to 48 hours in advance. However, these benefits weren't listed on the company website, so you may need to check with customer service to confirm them.

Mixed reviews but positive overall

International Van Lines has earned an average of 3.5 stars across client ratings. Over 70% of the reviews are 5 stars, but there appears to be no middle ground between 5-star reviews and 1-star reviews. Customers either love International Van Lines or hate it. The 5-star reviews noted that International Van Lines was on time and that the customers felt confident the movers were strong enough to handle even the most difficult furniture. Other reviewers pointed out that the movers double-boxed some of the items, and made sure that everything was packed safely and securely for transit. Positive reviews repeatedly noted themes like "high professionalism," "on time," and "professional and prepared."

Frustrations with the broker service

For the 1-star reviews, the customers were frustrated with the fact that rather than being a moving service of its own, International Van Lines is a broker service, so your business will be passed to subcontractors to get the work done. Multiple reviews noted that International Van Lines used "cheap third parties" to get the work done. Repeated themes in the 1-star reviews covered topics like "broken furniture" and "extra fees."

Worth looking into, but double check the services

International Van Lines sits in the middle of the pack in this review. While there are some stellar 5-star reviews for this company, there are a decent amount of negative reviews that balance out their impact. While this moving company might be a good option, its website leaves a lot to be desired, and you can't find out anything until you submit your information for an estimate. It might be worth seeing what International Van Lines will cost you, especially if you're moving out of the country, but otherwise, you might want to look elsewhere for your next moving day.

Allied Van Lines

• Prices available by quote only
• International shipping
• Virtual estimate service
• "A+" rating and accreditation by the BBB

Allied Van Lines is one of the oldest companies in our evaluation. They've been in business for over 94 years, and have won awards for best customer service, although customers might disagree with that award (stay tuned for more info on that).

Pack and move

Allied offers not just moving services, but they'll help you pack and unpack your belongings as well. They offer options for local, long-distance, and even international moves, which is a standout feature. However, the pricing for Allied is unavailable unless you know which dates you intend to complete your move and the corresponding zip codes, along with your email. However, they do have a virtual estimation service, which will allow you to get an estimate done faster than having someone come out.

Local and international moving options

The types of moves that Allied offers to customers includes:

• Household moving
• International moving
• Long distance
• Corporate moving

For these moves, they offer a variety of services to assist with the process. These include:

• Packing
• Moving
• Unpacking
• Loading
• Unloading
• Storage

Get your estimate through a virtual call

One of the standout features of Allied is its virtual estimate service. Allied offers a virtual in-home estimate to help their agents determine how many possessions you have and give them an idea of what you need to move. The virtual survey is free of charge and will help Allied provide you with a more accurate estimate. The Allied agents work with you via your smartphone or tablet to determine all the factors that go into pricing your estimate. Some of these include:

• The number and size of items that fit into a truck
• The total weight of your belongings
• Items that need to be crated
• The layout of your spaces before moving day
• Entry/access options into your home and note any issues the crews might encounter on moving day

Easy to work with

The 5-star reviews noted that the company was easy to work with and that communication with the company was clear and easy to conduct. The happy reviewers also felt the movers took care of their possessions and nothing was broken on delivery. However, reviewers who left 1-star ratings disagreed. They disliked that Allied Van Lines moved their possessions from the truck into a storage facility and then back into a truck before delivering it to the new location. A few clients complained that they paid more for Allied than they would have otherwise because of the "name brand," and another ranted about how Allied was responsible for around $26,000 in damages to property (!).

Broken items and property damage

Despite its long-standing service, Allied Van Lines isn't the most popular with reviewers. The company ranks an average of 2.4 stars across third-party sites and hasn't received higher than a 3.8 average anywhere, although the company is accredited by the Better Business Bureau and has received an "A+" rating from them.

Not worth the risk

While working with one of the oldest moving companies might seem like a safe bet, Allied Van Lines' customers are often saying otherwise. With a 2.4-star average, Allied stands out from the competition, but not in a good way. Clients across the board are complaining about damage to their property and more than half of the reviews are 2 stars or lower. If you're looking for the safest move for your belongings, Allied isn't the company for you.

Pods

• Prices available only by quote
• Frequently use promo codes
• At-home & storage facility storage options
• Subcontract for packing assistance
• 3 container sizes

Pods is a moving service that has been in business for 25 years. Using portable moving containers, they transport and/or store your belongings with promises of no-contact services and flexible timing. The company offers assistance with local and cross-country moves or can provide storage if you just need to renovate your home.

Simple process

The Pods process is simple. They drop off a moving pod, and you never have to see the driver. You pack up your home by yourself at your own pace, and then you can either leave the pod at your home, have it taken to a storage facility, or Pods will move it to your new location. They don't offer information on the price unless you input your personal information; however, Pods does often offer coupons and deals up to 20% off.

Competitive pod styles, but services are slim

When you choose Pods, they promise you're getting the best containers. The Pods containers provide:

• Steel frames, walls, and doors
• Weatherproofing
• Security -- only you have the key to the pod
• Impact resistant panels
• Roll-up doors
• Three container sizes (8ft, 12ft, and 16ft)
• Business moves

On top of that, they offer options for a variety of moving services which include:

• Local moving
• Long-distance moving
• On-site self-storage
• Storage in a facility
• Moving assistance (subcontracted)
• Auto transport (subcontracted)

It is important to note that while most of these services are handled in-house, Pods does subcontract out the packing assistance and auto transport, so if you want those services, you will be working with a second company outside of Pods.

Purchase everything in one place

One of the standout features of Pods is that they provide a specific link to help you get all the packing materials you need. That way you're not stuck running to packing stores yourself. With their online purchase portal, you can buy a ready-made "container moving kit" that offers boxes, tape, and markers. You can always buy more supplies from Pods if you need them, and the company promises that shipping is always free.

Lower than average customer rating

While Pods is popular and has a large range of reviews, it isn't a winner with most customers. Across different sites, Pods averages a 2-star rating in total. Customers who were happy with Pods noted that the company was on time and that the process of packing was easy and stress-free. Multiple customers commented on the Pods delivery and pickup being reliably on schedule. Several were also very happy with the Pods customer service. However, unhappy customers have a lot more to say, everywhere you look.

Pods doesn't always keep promises (or deadlines)

The 1-star reviews complained that the company didn't provide them with adequate time before canceling deliveries. Other customers ranted that the price they were quoted was changed multiple times and that delivery times were not honored by the drivers. Some clients were charged extra for the pod sitting (empty) on their property despite the pickup being a problem with Pods scheduling and not the customer refusing to empty their pod on time. The keywords across unhappy reviews included "conflicting information," "cancellations," "late delivery," and "poor customer service."

Doesn't offer enough to make up for bad ratings

While there are some decent things about Pods, there just isn't enough to recommend it based on customer feedback. As one of the lowest rated by customers on our list, there are a lot of conflicting reviews and the majority were extremely unhappy with the service provided by Pods. Even with promo codes, the service is expensive, and with most of the heavy lifting subcontracted out, the only thing Pods will do is drive and store. There are many moving companies out there that offer more services for your money. It might be worth it to check those out instead.

American Van Lines

• Price estimates as low as $2,880
• Moves novelty items like pianos or antiques
• Offers military moving
• Works with subcontractors

American Van Lines originally opened their moving doors in 1967 in Miami, FL. Rebranding and reopening heir doors in 1995, they now have over 100 employees and have moved over 50,000 families across the country.

Preliminary moving estimate

While American Van Lines only promises to provide a proper estimate once you put in all your information, the company does offer a preliminary look at current costs to move from popular locations. For example, a move between Miami, FL to Atlanta, GA would cost around $2,880 with American Van Lines. This estimate is based on a one-bedroom apartment that has about 4,000 pounds of furniture to move. For a larger moving project, like a 3-bedroom house, the preliminary estimate is around $7,754 for about 14,000 pounds of furniture.

Moves pianos, but they might not make it

American Van Lines offers a comprehensive list of moving options. Whether you're looking to move locally or long-distance, they have something for you. They even provide services for novelty items. These moving types include:

• Local moving
• Long distance moving
• Military moving
• Moving and storage
• Commercial moving
• Corporate relocation
• Antiques and pianos

If you decide to use a storage option while you figure out your next move, they offer the following features at the American Van Lines facilities:

• Personal storage vaults
• Climate-controlled storage units
• 24-hour security surveillance cameras

Transparent about insurance options

American Van Lines will give you information on valuation and insurance, but it requires a lot of extra research. They provide an embedded PDF from another website that talks about the state-to-state legal requirements for moving services to offer insurance. So, you know you'll be covered by American Van Lines if you're moving from one state to another. However, for local moves, the documentation only says that customers need to check with state laws. You can also make sure to get a printed copy of the liability contracts with American Van Lines before you pay.

Pay attention to what customers are saying

American Van Lines is rated an average of 2.4 stars across client reviews. Less than half of the total reviews are 5 stars, and the majority of customers rated the company 1 star in total. Since this business is not accredited by the BBB, it's important to note what customers are saying about American Van Lines.

Broken items are a theme with American Van Lines

For example, unhappy customers pointed out that the movers that showed up to do the work were not American Van Lines, but a subcontracted group, despite the fact the customer was promised there wouldn't be any subcontractors. Other customers complained that their items were damaged or went missing during transit. Several reviewers agreed that the initial estimate was way underpriced, and they ended up paying more than double what they were originally quoted.

Few positive reviews

One customer ended up having to hire another moving service to get their items out of storage despite paying American Van Lines to do the work. In contrast, the few positive reviews aside from the company's website noted that the American Van Kines was organized and kept to a timely schedule. They also felt confident with the American Van Lines' representatives' knowledge and customer service.

Not worth the worry

With so many negative reviews, there are not a lot of good things to say about this moving company. One of the best features of American Van Lines is that they do move novelty items like pianos or antiques. However, with many customers frustrated with lost and damaged items, it doesn't seem like a good idea to trust your favorite instrument to this service.

Better choices elsewhere

If you are moving across states, American Van Lines makes it clear how the insurance works, and many of the positive reviews were from customers who used the interstate moving option. So, if anything, they might be worth checking out if you're moving to a new state. However, be wary about contracts and subcontractors with American Van Lines, and definitely look at the higher-ranked moving companies we evaluated before signing on the dotted line here.

North American Moving Services

• Covers all 50 states - even international moves
• Offers full value protection for your items
• Storage and packing options

North American Moving Services appears to be one of the oldest companies in our review. The company site says that they've been in business for 88 years and use that long-standing experience to provide top-tier service to customers.

No online quote

The company offers moving services within the US and internationally. Like many options in his review, North American Moving Services does not provide any pricing information unless you request a quote and input your personal information. However, the site promises that you pay what you see with your estimate and that there will be no hidden fees with North American Moving Services.

Can't find the details

While we'd love to give you more details about the moving options here, there isn't much to be found on the North American Moving Services' website. They do offer three types of packing services, assembly and disassembly, and end-to-end loading. However, there are no further details on the site as to what these services entail. North American Moving Services also promises to provide local and long-distance moving; again, there are no further details or sub-pages that cover what these services provide.

Old business or just opened?

While this program looks high-quality at a glance, the one-page website gives us some misgivings about how trustworthy they are. There are also some discrepancies across sites on how long the company has been open. According to the Better Business Bureau, North American Moving Services was opened in 2020, not 1933, as the North American Moving Services website claims.

Lawsuits and 1 star reviews

North American Moving Services is rated an average of 2.3 stars across reviews, but there aren't a lot of them in general (just under 100 total reviews). The company has an "F" rating from the BBB and is not accredited. The negative reviews complained that customers felt lied to about prices, timelines, and about their liability coverage. M

Strong words

Multiple clients said that they had trouble getting the deliveries scheduled, even after they had paid North American Moving Services. More than one customer said they opened a lawsuit against North American Moving Services. Some of the keywords used in the negative reviews were "bait-and-switch," "cannot contact," and "false timelines."

One lonely positive review

We could only find one 5-star review for North American Moving Services. The customer noted that his items were delivered in "pristine condition." However, he also said that there was a major delay in delivery and that the price he paid was very high.

Move on from North American Moving

With the conflicting information, one-page website, and so few positive reviews, we can't recommend North American Moving Service. With so little customer feedback, this moving company doesn't have any way to cross-reference if their services are legit, or if you're just wasting your money. So, steer clear of North American Moving Services, and look through some of the more secure options in our evaluation.