Good news - many of our devices, including all Apple products, are already unlocked. Just insert a SIM from another network and you should be ready to go.
Still need a Network Unlock Code? Use our quick and easy form below. Once you've completed it, we’ll usually unlock your device within 72 hours. If we need to check your details or contact the device manufacturer, it may take slightly longer and could be up to 10 working days in some circumstances.
Unfortunately, we can't unlock your device if you didn't buy it directly from us, for example, from Carphone Warehouse.
If you already have it, find out how to use your unlock code
Check if you can get a code
What type of Vodafone account do you have?
Personal or small business Large business or corporate
To unlock your device, log into Vodafone Corporate Online (VCO) and download the request form
If you can't use VCO, call customer services on 191 free from your Vodafone mobile.
Did you buy your phone directly from Vodafone?
Yes No
Unfortunately, if you bought your phone from a different provider or e.g. Carphone Warehouse, we can’t unlock it. You will have to contact them directly.
Are you trying to unlock an Apple device?
Yes No
Most of our Apple devices should already be unlocked.
Please try inserting a SIM from another network to see if it works.
If your device is still locked, tap here to continue.
Have you already tried a SIM from another network?
Yes No
Most of our devices are already unlocked. Make sure you try a SIM from another network before requesting a code.
Is your phone registered as lost or stolen?
Yes No
Unfortunately, we can't unlock a device that's been reported lost or stolen.
Find out what to do if you've found your device after reporting it lost or stolen