hi , i'm alexandre Cambolin , i try to recovery my microsoft account : *** Email address is removed for privacy ***.
It's a hold account , i use it for my Battle.net acount ( blizzard ) , and i need to acces at his account ( *** Email address is removed for privacy *** ) for confirm my identity to blizzard , without this acces i can't use this account and i've all my purchase game, cosmetic , etc etc in this battle.net account.
The recovery addresse for my hotmail account ( *** Email address is removed for privacy *** ) it's the old mail adresse of my mother ( silvia cambolin ) and she don't 'v acces at this mail.
i'trying from long time to recovery this account and i'm desperate.
thank you to try to help me with that.
(sorry , english it's not my first language).
Alexandre Cambolin.
1. The account recovery form is the only way to recover this account.
How to recover a hacked or compromised Microsoft account
https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245
2. When did you last sign-in to the account?
If you have, at any point, gone for a year without signing-in to the account,
it was closed and can't be recovered.
3. When you try to login at https://outlook.live.com (either before or after you enter the password) do you get a message like "this account doesn't exist?" If you do, there is absolutely no way to recover the account.
4. Microsoft Support contacted via phone or chat won't be able to help you with this.
In this article https://support.microsoft.com/en-us/account-billing/contacting-support-for-a-microsoft-account-bb65aa6a-9135-31df-0b36-d6318d6f4e0f
is the warning that
"Important: To protect your account and its contents, our support agents and advocates are not allowed to send password reset links or access and change account details."
Don