Cox - Apps on Google Play
4.4
116K reviews
1M+
Downloads
Content rating
Everyone
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About this app

With the newly redesigned Cox app, you can manage your account on your own time, wherever you are. Check out what's included with your services, manage your bill, view your data usage, get service support or message an agent with 24/7 support.

Using the Cox app you can:
â—‹ View your service details
â—‹ Manage your bill, view statements, update payment methods and make a one time or recurring payment.
â—‹ Check your data usage
â—‹ Stay up-to-date with outage alerts
â—‹ Search and browse helpful troubleshooting and how-to articles
â—‹ Message Oliverâ„ , our virtual assistant, or a live agent anytime with 24/7 support
â—‹ Update your profile information or change your password
â—‹ Quickly access product-specific apps to manage your Panoramic Wifi, Contour TV, Homelife, or Voice service

We'll keep adding more ways to help you better manage your account.
Updated on
May 24, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity and 2 others
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
113K reviews
Amery Shrum
May 30, 2024
Terrible service all around. Worst customer service I have ever experienced. Been waiting over an hour to be transferred (by a supervisor!) to a "Specialist team" for over an hour now...and that's after dealing with an agent for over 2 hours prior. Service/speed is inconsistent/unreliable, and Prices have more than doubled! I wish Cox wasn't my only Internet option. It's what allows them to get away with providing terrible service.
7 people found this review helpful
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Zachary Vansteenburg
January 28, 2024
paying for a service that only works 35 percent of the time, but can't find anywhere to cancel without having to talk to someone from India and the only fix they offered was to have a technician come out with an upgraded plan costing me more instead of sending someone to fix the issue. My phone hot spot has ran better more consistently without issue and it's only 25 a month from at&t. 😂
125 people found this review helpful
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Kate Fiedler
February 11, 2024
2/11/24 update: not that there's ever a good time for internet to go out, but current message is service will be fixed 40 minutes after kickoff of the super bowl. Lol, Cox you suck. I hate Internet monopolies. Useless to get outage updates. The one time I have a use for it and all it says is "there's an outage, no estimated time for a fix". There's an outage map but it won't load. Chat connects to an agent in a different country who doesn't know anything. Useless placebo app.
67 people found this review helpful
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What's new

Enhancement: SmartHelp updates
Other bug fixes and minor enhancements