Best Western Pine Tree Motel
12018 Central Ave, Chino, CA 91710
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4.0
#1 of 3 motels in ChinoLocation
4.4
Cleanliness
4.5
Service
4.3
Value
4.4
Located in Chino,CA, the Best Western Pine Tree Motel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Kids stay free
Non-smoking hotel
24-hour front desk
Wifi
Outdoor pool
Room features
Air conditioning
Housekeeping
Private balcony
Safe
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English
Hotel links
Special Offer:Book Now! Stay 3 Nights Get 10,000 Bonus Points!
Location
12018 Central Ave, Chino, CA 91710
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 43 out of 100
43
60 Restaurants
within 0.75 miles
498Reviews5Q+A39Room tips
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Detailed Reviews
Hotel's Favorite
I can't say enough good things about this motel. We stayed here for one night this past weekend after a long day at Disneyland, which is 30 minutes away. I absolutely will be staying here again in the future. First of all, the rate was fantastic. We stayed in one of their remodeled rooms, and it was beautiful and extremely clean. The Wi-Fi worked wonderfully, as well. Also, the service both late night when we checked in and the next morning was wonderful.
I was pleasantly surprised to find out that they have complimentary breakfast from 6-10am and a cute little area too enjoy it in next to the front desk. We thoroughly it!
I'm so glad to have found this little gem. We will see you next time Pine Tree Motel!
I was pleasantly surprised to find out that they have complimentary breakfast from 6-10am and a cute little area too enjoy it in next to the front desk. We thoroughly it!
I'm so glad to have found this little gem. We will see you next time Pine Tree Motel!
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Date of stay: June 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pros: Quiet location, comfortable guest rooms, reasonable prices, charming, outstanding staff.
Cons: No housekeeping currently offered.
One of the things I loathe about visiting the Los Angeles area is finding a decent hotel in a less-than-congested area. The Best Western Pine Tree Motel has made sure this is nothing I have to worry about in the future.
Chino is outside LA proper but still within a reasonable drive of everything from Anaheim to Santa Monica to Hollywood. Despite this proximity to busy locales, Chino itself is quiet and suburban, feeling a world away from the commotion. It was a pleasure returning every night, especially because my room was such a pleasant place to stray.
Despite being an older property, the owners and management obviously care about how it presents. I was shocked to learn my room was about to be remodeled because everything looked new and needed no improvement. The bed was comfortable, the fridge was large, the desk was functional, and the bathroom was spacious. I stayed five nights and would have been happy with many more, if necessary. It's not luxurious, but functional in a boutique hotel kind of way.
The staff deserves accolades for being friendly and accommodating, especially through an unforeseen circumstance that was no fault of the property. Their responsiveness and attention to detail should serve as a model for customer service at hotels and motels costing much more. Speaking of which, the nightly rates were very affordable. I felt as though I got a lot more than what I paid, which is unusual these days.
If there is one issue, it's that housekeeping service is completely suspended. I'm not sure if it's the result of a local rule/guideline or a decision on the part of the property, but staying five nights without someone cleaning the bathroom floor and vacuuming the carpet was a little excessive- in my travels I've been to properties meeting guests in between by offering housekeeping services every three or four nights, and I would have been satisfied with that solution.
Regardless, I will absolutely be returning here next time in the area. There are plenty of stressful things about traveling to the Los Angeles area, but finding an incredible place to stay will no longer be one of them.
Cons: No housekeeping currently offered.
One of the things I loathe about visiting the Los Angeles area is finding a decent hotel in a less-than-congested area. The Best Western Pine Tree Motel has made sure this is nothing I have to worry about in the future.
Chino is outside LA proper but still within a reasonable drive of everything from Anaheim to Santa Monica to Hollywood. Despite this proximity to busy locales, Chino itself is quiet and suburban, feeling a world away from the commotion. It was a pleasure returning every night, especially because my room was such a pleasant place to stray.
Despite being an older property, the owners and management obviously care about how it presents. I was shocked to learn my room was about to be remodeled because everything looked new and needed no improvement. The bed was comfortable, the fridge was large, the desk was functional, and the bathroom was spacious. I stayed five nights and would have been happy with many more, if necessary. It's not luxurious, but functional in a boutique hotel kind of way.
The staff deserves accolades for being friendly and accommodating, especially through an unforeseen circumstance that was no fault of the property. Their responsiveness and attention to detail should serve as a model for customer service at hotels and motels costing much more. Speaking of which, the nightly rates were very affordable. I felt as though I got a lot more than what I paid, which is unusual these days.
If there is one issue, it's that housekeeping service is completely suspended. I'm not sure if it's the result of a local rule/guideline or a decision on the part of the property, but staying five nights without someone cleaning the bathroom floor and vacuuming the carpet was a little excessive- in my travels I've been to properties meeting guests in between by offering housekeeping services every three or four nights, and I would have been satisfied with that solution.
Regardless, I will absolutely be returning here next time in the area. There are plenty of stressful things about traveling to the Los Angeles area, but finding an incredible place to stay will no longer be one of them.
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Date of stay: March 2022
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This little gem of a motel is in an area with access to anything you need as far as groceries, gas, etc. We stayed here because we have family in Pomona and liked the reviews. The staff here were so friendly, the pool was clean, and even though we saw some people here, it wasn’t crowded or loud. Security cameras are up and there are locks in the doors and sliding doors to the balconies (nice!). The room was clean and very nice. My husband kept saying he couldn’t believe that this place is only a 2 star motel, it was such a peaceful experience for our family. Our only disappointment was that due to COvid their cafeteria was closed. They gave out bag breakfasts. Would stay here again!
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel was the absolute worst. Check-in is IN the parking lot, speaking though a round metal screen. Booking though BW.com will GUARANTEE you, the bottom budget room, with minimal bedding, heat and no microwave (unless you add $330/week more). Weekends are for everyone, as the parking lot will be full. This hotel is the worse I've every stayed in, and I'll NEVER come back. No room service due to Covid, not even 1x week. You have to luck up and find the housekeepers for fresh towels, TP, etc.
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Review collected in partnership with Best Western
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I’ve been staying here for decades. The room is always clean, and the staff are the friendliest around. Yes, some of the rooms are starting to age, but they’re in the process of a remodel, which take it from someone that’s stayed here hundreds of times, they’re constantly working on upgrading stuff, and are currently remodeling rooms now. Point being they’re always, continuously working on improvements and maintenance, and go above and beyond to keep the property clean, and up to date. I do wish the breakfast buffet would come back, but the county is still prohibiting buffets, so they can’t be judged for following the law. Hopefully soon. Overall, they have the best staff and cleaners, and it’s a nice motel with comfortable beds, and a very clean room.
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Issue with my bill and the staff member was not willing to try and take care of the issue, had to call the Best Western Customer Service involved. Bathtub in room needed cosmetic work done. Peeling paint in tub and bathroom floor appeared not too clean, needed a got mop. Office closes for about 30min.for shift changes and breaks.
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Review collected in partnership with Best Western
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed at this hotel 2 days ago and it is overly priced for what you get. There was no microwave available in the room and I was offered to upgrade my room for 500.00 to s room with microwave. I declined that offer obviously. The room had a Marijuana odor. I think the previous patrons may have smoked in there and the smell was still there when we checked in. The overall appearance upon entry seemed clean but their were red spiders in the bathroom. That's the only place we saw them. The cleaners were very nice and friendly. Also online they advertise that there is breakfast included but they do not have breakfast. They said it's because of covid. Overall I give this hotel a 2/5 stars
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Review collected in partnership with Best Western
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Don't pay extra if you need a great, clean, attractive place to stay. They cover it all! Breakfast is included. Friendly, professional staff, rooms tiered so you're not hearing everything on the other walls - that makes all the balconies pretty private as well!
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Review collected in partnership with Best Western
Date of stay: October 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I just drove up to talk to someone and see what their cleaning routine was, before booking. After making me stand outside in the sun for 15 while she called her manager, she said i could t see a room and in the time I was standing saw cleaning pers w mask in chin & the two desk clerks not wearing them either. fyi
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Date of stay: November 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was very clean, and the bathroom was roomy. The breakfast exceeded expectations. There were scrambled eggs, bacon, French Toast, cereal, a pancake machine, bagels and bread, including raisin bread. There was also fresh fruit, and the breakfast staff were constantly resupplying the food. There were a lot of convenient stores and restaurants nearby. The price of the room was reasonable. The staff was very friendly.
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Review collected in partnership with Best Western
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I’m sorry I can’t help you with this question. I did not use a laundry service while there. Call the motel. They will be glad to help you. Be sure to ask for a room in the newer section. If you like Chinese food, we enjoyed Wanda’s Buffet on Philadelphia St. near the motel.
Are hourly check-in rates offered? For example, I'd like to check in at 2AM or 3AM until 11AM. Would I be able to pay for those hours? Thanks.
"Avoid staying near the breakfast area unless you want to get woken up very early in the morning."Read full review
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PRICE RANGE
$109 - $196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western pine tree hotel chino, best western chino, chino best western
LOCATION
United StatesCaliforniaChino
NUMBER OF ROOMS
42
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Best Western Pine Tree Motel
Which popular attractions are close to Best Western Pine Tree Motel?
Nearby attractions include Liberty Park (0.3 miles), Ross Dress for Less (0.4 miles), and Skate Express (0.4 miles).
What are some of the property amenities at Best Western Pine Tree Motel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Pine Tree Motel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Pine Tree Motel?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Pine Tree Motel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Pine Tree Motel?
Conveniently located restaurants include Denny's, The Avocado House, and Los Portales Mexican Grill & Seafood.
Are there opportunities to exercise at Best Western Pine Tree Motel?
Yes, guests have access to a pool during their stay.
Are there any historical sites close to Best Western Pine Tree Motel?
Many travelers enjoy visiting Cucamonga Service Station (7.4 miles) and Kellogg House at Cal Poly Pomona (7.3 miles).
Is Best Western Pine Tree Motel accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.