14,715 total
We had a great experience with picking out your fabulous shoes. Thank you.
Date of experience: April 06, 2024
Reply from ShoeDazzle
Hello Sheila,
We're so happy that you had a wonderful experience selecting our fabulous products! Your satisfaction means a lot to us, and we're grateful for your loyalty to ShoeDazzle.
Best,
Allison
The fact that we are paying $50 a month and when I finally decide to purchase something, my size is not available in 95% of the items. The accessories and clothing are nothing like they used to be when I first started using this site. The products don’t look good to me anymore.
Date of experience: February 06, 2024
Reply from ShoeDazzle
Hello Lashae,
I'm truly sorry to hear about your disappointment with the availability of sizes and the changes in our product offerings. It's understandably frustrating when you're paying for a membership and encounter limitations in the items you can purchase, especially when the selection doesn't meet your expectations. We strive to provide a diverse range of products that appeal to all our members, and it's sad to hear that the current offerings don't align with your preferences as they once did. Your feedback is incredibly valuable, and we'll take it into account as we work to improve our offerings and ensure a more satisfying experience for all our members. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Bonnie
First, there are never any cute shoes in my size (10 to 11) Second, if the shoe is $14 when you put it in the cart why does it just to $29 when you go to check out?
This site needs better selections, more inventory is larger sizes and better explanation of pricing.
Date of experience: May 21, 2024
Reply from ShoeDazzle
Hello Alaysha,
Thank you for your honest feedback. This is certainly not the kind of service we aim to provide. I am sorry to know that you're not pleased with our pricing and availability. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best regards,
Chad
I like the new styles that are coming in. Can hardly wait for more vip sales.🤓
Date of experience: June 02, 2024
Reply from ShoeDazzle
Hello Deborah,
Wow! Thank you for your positive feedback! We're happy to hear that you're excited about the new styles we're introducing. We're constantly striving to bring fresh and trendy designs to our members, and we're glad to know that you're looking forward to more VIP sales. Your support means a lot to us, and we appreciate your enthusiasm! Have a great day!
Best,
Bonnie
Easy to order and check out. I have NEVER had a problem with this company or website. I love shoedazzle!
Date of experience: May 26, 2024
Reply from ShoeDazzle
Hi Donna,
Thank you for your awesome feedback about our website! Providing an easy and seamless shopping experience is one of our top priorities, so we're delighted to hear that you found it easy to order and check out on our website. Your satisfaction is our ultimate goal, and we're committed to ensuring that every aspect of your experience with us is enjoyable and hassle-free.
Best,
Kim
I’ve been a member for many years and Shoedazzle doesn’t have cute shoes and clothes any more. I will be canceling my subscription after I use my credits.
Date of experience: May 27, 2024
Reply from ShoeDazzle
Hello Monica,
Thank you for writing a review! We are very sorry to hear about the inconvenience you have experienced regarding the VIP membership. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Clark
The site was really easy to shop, and I found some cute shoes!
Date of experience: June 04, 2024
Reply from ShoeDazzle
Hello,
On behalf of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our products and website! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. We hope you will always have a wonderful experience with us in the future.
Best regards,
Chad
My experience with Shoe Dazzle has been amazing 👏. The choices are in an abundance. Having great options for our big beautiful women is so appreciated.
Date of experience: January 05, 2024
Reply from ShoeDazzle
Hello Cookie,
We're so glad to hear that you've had a great experience with ShoeDazzle and that you enjoy our selections. Your satisfaction is our priority, and we're committed to providing you with even more great options in the future. We appreciate the time you spent sharing your experience!
Best,
Zeth
Wonderful! Smoothe, no issues. I shopped I purchased and now I get to rest! Wonderful smoothe, and perfect. Thank you for setting a system so smoothe and easy and effortless!! Needed that!
Date of experience: May 03, 2024
Reply from ShoeDazzle
Hello Jeanene,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We hope you will always have a wonderful experience with us in the future.
Best regards,
Chad
I love shoe dazzle I'm a long time member and will continue just wish the delivery was faster so excited about merchandise
Date of experience: May 01, 2024
Reply from ShoeDazzle
Hello Shelley,
It’s wonderful to hear that you’ve had such a positive experience with Shoe Dazzle and that you’re looking forward to your new purchases! We truly apologize for your experience regarding our delivery. We’ve sent you a request on www.trustpilot.com asking for your account information so we to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Mary
I Appreciate Your Staff.I Told My Lil Sister About Your Website & Once She Takes A Look,U Might Be Getting A Satisfied Customer Depending On What She Finds & Decides 2 Buy. Just Know She 💜'sThe Boots I Chose & They're Right Up Her Alley. Happy Holidays & Mr. Alejandro Thank U Again For Your Well Deserved Appreciation As An Amazing Awesome Excellent Example Of An Shoe Dazzle Customer Service Representative 😍🤩😍🤩 U Rock Much 🤍 Much Respect!!!"
Date of experience: November 23, 2023
Reply from ShoeDazzle
Hello Elisa,
Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products and services.
Best Regards,
Clark
I love ShoeDazzle! I’ve been buying all my shoes through ShoeDazzle exclusively now for several years, and I would not dream of shopping for shoes anywhere else at this point. ShoeDazzle is always priced under any other shoe store I have shopped and the quality of the shoes are the best. I get complements on my boots every time I wear them! ShoeDazzle, YOU ROCK. THANK YOU. JILL Mazza
Date of experience: December 22, 2023
Reply from ShoeDazzle
Hello Jill
Thank you for your great feedback and for spreading the word. It was a wonderful feeling to be able to meet your online shopping needs.
Best Regards,
Clark
Sale on shoe's and boot's is fabulous these shoes and boots are very well made I think when you have a sale you'll have more Buyers... Thank's Cynthia Allen
Date of experience: May 01, 2024
Reply from ShoeDazzle
Hello Cynthia,
Thank you so much for your kind words and for sharing your experience with us. We're happy to hear that you're enjoying the sale of our shoes and boots, and we're glad to know that you find them to be well-made. We appreciate your feedback regarding sales, and we're glad to hear that you believe offering sales can attract more members. We strive to provide high-quality products at competitive prices, and your feedback helps us understand what our members value most.
Best,
Zeth
I have been waiting since 2020 to received my refund. It seems that its taken so long that the card I used is no longer valid and I'm waiting on them to issue the refund. I actually spoke to there chat representative and she gave me the amount owed and the date filed. [$279.65] VIP credits and it was filed last 3/19/20 8:00 AM
I do not see a way to respond to your message below, however we already have an open case and dialogue through the BBB. I have already uploaded the entire transcript of the online chat response stating this was owed to me. I'm just waiting on the check to be issued. Thanks
Updated May 22, 2024 Here is My membership #Membership ID: 113153767
I can not log on to your website because April 28th you sent me an email canceling my membership.
ShoeDazzle Unsubscribe
Apr 28, 2024, 9:10 PM
to me
The email says your VIP Membership has been canceled. I can not get into my account. We have already been responding via BBB and now via Trust Pilot. I'm not sure what else you want me to do.
Can you just show your customers that you are an ethical company and just refund the money you already acknowledge is owed to me, please?
Date of experience: April 28, 2024
Reply from ShoeDazzle
Hello Brenda,
We're deeply sorry for the prolonged delay you've experienced in receiving your refund. Your patience and understanding throughout this process are truly appreciated, and we want to assure you that resolving this matter is our top priority. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Zeth
I love the selections and my showroom. The curated sets are unique and make putting together my wardrobe easy.
Date of experience: April 15, 2024
Reply from ShoeDazzle
Hello Meche,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. You may be sure that we will keep offering members like you fresh, original styles. Hope you have a nice day!
Best,
Lia
I think whomever software engineer that helped develop this site is fantastic! The site /concept of business itself is what the modern woman needs. I’ve been a customer since 2012 and I haven’t regretted not one purchase. I can say from the bottom of my heart thank you for making these lovely shoes available to me <3
Date of experience: October 10, 2023
Reply from ShoeDazzle
Hello \SeamlessStylist.
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
I spent all day shopping to spend my meager amount of money to walk away with NINE pairs of boots/gladiator sandals!!!! I dont want to give the whole WORLD my secrets but I encourage a few to BUY BUY BUY on these special days, and this year i let my whole friends list learn this secret and i spelled out the math. The math is so advantagous i wonder if anyone called me a liar LOL! I got to shop all day BECAUSE of this sale and how important it was to me. Best day ever.
Date of experience: November 29, 2023
Reply from ShoeDazzle
Hello Cathy,
What an awesome review! We are grateful to hear your honest feedback about our merchandise and promotions. Members like you always inspire us to do our best. And so it becomes our prime duty to keep our members satisfied. Thank you, and we value you!
Best,
Bonnie
I really like the detailed information given and the true to size is the best information for ladies since our feet run differently in every shoe. Awesome. The purchasing process was very easy and fast. Thank you
Date of experience: February 04, 2024
Reply from ShoeDazzle
Hi Diane,
Thank you for your amazing feedback about your shopping experience! It was a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!
Best,
Kim
My experience was really good because I Had order something like 6 months ago and Just realized that I never received it. So I contact ShoeDazzle to let them know and they give me store credit for the items I did not received and I'm so thankful for that. There were some stuff I needed to do but not much and I'm grateful for that.
Date of experience: April 30, 2023
Reply from ShoeDazzle
Hello Rocheka,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
I generally like the site and shopping options. However, I thoroughly dislike applying my VIP credits to specific items rather than simply deducting the amount from my total purchase. This change literally ruined the overall shopping experience. I'm just trying to get rid of my points& credits to close my account at this point.
Date of experience: April 03, 2024
Reply from ShoeDazzle
Hello,
Thank you for writing a review! We are very sorry to hear about the inconvenience you have experienced regarding the VIP membership. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Clark
