Wed, Oct 6, 2021
Staff at Heathrow prepare for the arrival of Air Force 1, and although the airport is quieter than usual, it is still a huge effort logistically to make sure things run smoothly. Meanwhile, security officer Estafania scrutinizes the contents of passengers' hand luggage, as well as their face masks, and air side officer Ian has his hands full.
Tue, Oct 19, 2021
Passenger experience manager Numan is back after a year on furlough and faced with a terminal of 24 passengers who are missing 50 pieces of luggage - and it's his job to find them. Out on the airfield, Inspector Shard and Sergeant Dawson receive word of a man who is wandering around on the apron, sparking a cross-terminal manhunt.
Tue, Oct 26, 2021
It's all systems go at Heathrow's in-house Covid-19 testing center, as service manager Joel and staff deal with an increasing amount of passengers needing their assistance. Meanwhile inside Terminal 2, the cleaning team are on the hunt for a special kind of vagrant which requires some very hi-tech infrared equipment.