How to change your Samsung Account mobile number using two-step phone verification
Last Update date : May 16. 2024
If you are unable to log into your Samsung Account using two-step verification, follow the steps below to update your phone number:
Change your Samsung Account mobile number using your phone
1
Go to Settings and tap on Accounts and backup.
![Accounts and backup]()
2
Tap on Manage accounts
![Manage Accounts]()
3
Select Samsung Account
![Samsung Account]()
4
Tap on My profile
![Samsung account, My Profile]()
5
Tap on Security and privacy
![Security and privacy]()
6
Tap on Two-step verification, then enter your password
![Two-step verification]()
7
Under Verification methods, tap Text message
![Text message]()
8
Tap Add
![Add]()
9
Enter your phone number, then tap Send code
![Send code]()
10
Enter the code in the space provided, then tap Verify
Change your Samsung Account mobile number using your PC
2
Click on Security then enter your password
![Samsung Account security]()
3
Under Password and security click Two-step verification
![Two-step verification]()
4
Click Text message
![Text message]()
5
Click Edit personal information
![Edit personal information]()
6
Click Add phone number
![Add phone number]()
7
Enter your phone number and click Send code
![Send code]()
8
Once you receive the code, click Verify
If you can’t log into your Samsung Account because you have a new phone number, please try the following:
- Check to see if you have another Galaxy device on which you are already logged into your Samsung Account. If you do, select Verify with Galaxy device.
- If you don’t have another device logged into a Samsung Account, you can authorise the login using the codes shared when you first set up your Samsung Account.
- If the above options are unavailable, please contact Samsung Support for further support.
Note: If you have any questions, please call our contact center to get help with your inquiry. Our helpful agents will be there to help you.
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