Holiday Inn Express & Suites East Lansing, an IHG Hotel
2924 West Rd, East Lansing, MI 48823-1391
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#8 of 11 hotels in East Lansing
Location
4.1
Cleanliness
4.1
Service
3.9
Value
3.7
Enjoy Your Stay in the Capital City at Our East Lansing Hotel. Located on the banks of the Grand River and less than two hours from Detroit, Lansing is a city with much to offer. Leisure and business travelers alike will be able to enjoy a culturally diverse city that is just outside the door of the beautifully landscaped Holiday Inn Express® Hotel & Suites East Lansing. Our newly renovated hotel is near MSU, a major public university with more than 46,000 students. If your trip is business-oriented you'll appreciate our Lansing hotel's proximity to major companies like General Motors, IBM and AT&T. At our 24-hour business center, you can fax, copy or print anything you may need at the last minute and if you need to host a small meeting, our 300-sq ft room seats 15 people. Despite being Michigan's capital and home to major industries, Lansing is also a place to have fun.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Parking
Wifi
Indoor pool
Heated pool
Bar / lounge
Breakfast available
Breakfast buffet
Business Center with Internet Access
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Russian, Spanish, Chinese and 4 more
Location
2924 West Rd, East Lansing, MI 48823-1391
Getting there
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154Reviews1Q+A23Room tips
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Detailed Reviews
Finding the hotel was frustrating, especially at the end of a long day's drive. I saw no sign - to the hotel, or even to the road on which it is situated. Hint: as soon as you come off US 127, take the first turn north, about half a block between the ramp and the intersection with a traffic light. If you find yourself facing a Burger King, you are on your way. Turn left in front of Burger King and follow the road around the corner. The hotel faces a church, which backs onto US 127. (I followed my GPS, which had me turn at the light and backtrack by dumpsters. Not a good start.) The hotel itself was fine. I had assumed all Holiday Inn Expresses had the same facilities. Unlike one I had stayed in a few days earlier, this one had no fridge in the room, but its bathroom was larger…
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Date of stay: June 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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This is a fairly typical Holiday Inn Express and we've stayed at several over the years. It was difficult to find initially and is located behind several buildings including a Kroger store. We stayed on a Saturday night in January just before an MSU v UofM basketball game. I didn't make it down to the breakfast room but my son-in-law said the pickings were pretty slim. That said, the room was a king suite and was very comfortable. A nice TV with a sofa to sit on. The bed was very nice. This is a typical HIE experience and our rate was fairly reasonable. It's close to an open air mall (across the expressway) with a number of restaurant choices. I would go back.
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Date of stay: January 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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I personally do not understand why the overall rating of this HI is not higher. My husband and I recently were guests for three nights and four days while in E. Lansing for a family wedding.The hotel was clean and had all the amenities that we needed. A small refrigerator would have been a plus, but was not sorely missed. The staff was courteous and the hotel was quiet. Breakfast was average, which is to be expected in chain hotels these days. Who among us has had a really good breakfast while traveling ( exception of a B &B )? One thing that might be noted is that this hotel is not easy to find. Getting on the right access road is a challenge, so using a GPS would be helpful.
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Date of stay: July 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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I travel back to East Lansing, MI often. This is one of the two hotels I like to stay at when visiting family. The hotel is clean, the staff is friendly the rates are reasonable. It's close to the highway and campus.
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Date of stay: June 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from IHGCare, Guest Relations Manager at Holiday Inn Express & Suites East Lansing, an IHG Hotel
Responded Jul 14, 2014
Dear Tracy S, Thank you for staying with us and for leaving a review of the property. I am very delighted to know that our location worked for your needs and that you found our hotel, room and staff highly commendable. It is always hugely motivating on our end to receive appreciative feedback from our valued guests like you. Thank you for choosing us and we hope to have an opportunity to serve you again here in East Lansing. Best Regards, John O Case Manager IHGCare
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked to stay in this hotel by the coming June 2014 and I expect same quality of services which I had experienced before in Daytona beach last year . Wish me and my family the good luck while the coming trip
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Date of stay: May 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This was the first time that a H.I. Express did not have a refrigerator in the room. The breakfast was ok. the fruit was not fresh. there were lots restaurants nearby and shopping. close to the college. Standards to other H.I Express that we have stayed in was disappointing for us. We recommended H.I. express for our family members (coming up from Indiana) to stay while we visited the college and they were not impressed.
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Date of stay: November 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I enjoyed my stay here for the U-M game in November 2013. Spaceous rooms, friendly service, decent room amenities. It's close to a nice outdoor mall with good stores and restaurants. Not as far from campus as I thought, plus less congested and easier to get into town on game day from the north rather than from the south (Okemos). The mattress was just OK - which is why I gave it three stars. Liked the free breakfast, too. A winner!
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Date of stay: November 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from IHGCare, Guest Relations Manager at Holiday Inn Express & Suites East Lansing, an IHG Hotel
Responded Nov 19, 2013
Dear Herb G, Thank you for your review. You have covered all aspects of your stay and I am particularly appreciative of your comments about our friendly staff. It is always hugely motivating when one takes the time and trouble to acknowledge the staff concerned. I have taken note of your valuable comments and will use these to monitor and improve the quality and services we offer for to our guests. Sincerely, Jaime W Case Manager IHGCare
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a trip planned to East Lansing to watch my son's college football team. When we found out he would not be playing on the Sunday before I decided to cancel the trip(5 days advance notice). Why spend all that time traveling to watch him stand the sideline. I cancelled online as I had made my reservations online. Shortly after I got an email stating I would not be getting a refund!!! I have a confirmation email stating it was a refundable room. I called Holiday Inn Express to be told I booked through Expedia. I called Expedia to be told it wasn't through them. Finally contacted bookings.com to be told they had to have a supervisor call HI to ask not to be charged, then they would not charge me. The individual would not accept my confirmation that said the room was…
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Date of stay: September 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
What a great find we had no reservations. Walked in to see what they had open Barry at the front desk was fantastic! So helpful offered a free pass for mini golf (his own from his wallet) talk about above and beyond. My husband had our room keys near his cell phone case and they wouldn't work after being near the magnet. Barry apologized for the incovience of us having to go back to the desk for them to be reprogrammed. People like Barry who Go above and beyond make traveling fun and Michigan should be proud of its residents mostly very friendly. Will be back. Thanks Barry :)
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Date of stay: August 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel has friendly and efficient staff. The location is off a main road a few blocks so it not noisy. In fact I had a very quiet room on the third (top) floor. The breakfast in the morning was the average Holiday Inn Express fare. The coffee at breakfast was better than most hotel coffee. The room was plain but clean. They have free wireless WIFI that worked but was slow.
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Date of stay: July 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Curtis O asked a question Aug 2016
Crystal Falls, Michigan37 contributions21 helpful votes
Answer from the3martins2016
Aug 2016 |
Hi Curtis! I had my car and the great staff there gave me directions to go back streets to avoid traffic. I did not see any shuttles but there may be a way to arrange one with the front desk. It took about 15 minutes to get to the MSU campus from the hotel by the back streets.
j s wrote a tip Apr 2022
Boston, Massachusetts12 contributions6 helpful votes
"I have a recording of the blaring fire alarm. Trip advisor should let us upload sound files too. ;-)"Read full review
Rock R wrote a tip Nov 2021
Oxford, Michigan21 contributions9 helpful votes
"As far from the freeway as possible (east side)"Read full review
Judybookdoc wrote a tip Nov 2018
Santa Cruz, California429 contributions234 helpful votes
"room 102 was dirty, ugly outside"Read full review
TravelingNudists wrote a tip Jun 2018
Vale, North Carolina120 contributions54 helpful votes
"Go to a different hotel!"Read full review
gwmson0340 wrote a tip Oct 2017
Springfield, Illinois1 contribution2 helpful votes
"Go to another hotel"Read full review
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PRICE RANGE
$125 - $158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites east lansing
LOCATION
United StatesMichiganIngham CountyEast Lansing
NUMBER OF ROOMS
77
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