See all airlines
AirAsia - Thai AirAsia
Headquarters: Don Mueang Intl Airport, Ctl Office Room 3200, Vibhavadee Rangsit Rd., Bangkok Thailand 10210
Website
Overview
3.06,504 reviews
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, movies)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
Full view
About AirAsia - Thai AirAsia
Headquarters: Don Mueang Intl Airport, Ctl Office Room 3200, Vibhavadee Rangsit Rd., Bangkok Thailand 10210
Airline Summary
A joint venture between Malaysia-based AirAsia and Thailand’s Asia Aviation, AirAsia Thai (FD) is a low-cost carrier that operates from a primary hub at Bangkok’s Don Mueang International Airport (DMK). Chiang Mai International Airport (CNX), Phuket International Airport (HKT) and Krabi International Airport (KBV) are secondary hubs. The airline’s fleet consists of 44 Airbus A320 variants. AirAsia Thai flies to about 40 destinations, including 18 within Thailand. International destinations include Cambodia, China, Hong Kong, India, Indonesia, Macao, Malaysia, Myanmar, Singapore and Vietnam.
Read more
6504Reviews
1500Photos
100Tips
Reviews
Traveler rating
- 1,398
- 1,961
- 1,072
- 478
- 1,595
Route
More
Cabin
Language
More
Selected filters
- Filter
- English
Popular mentions
Manila - Phuket
Southeast Asia
Worst airline ever. Customer service is horrible. Flight delayed 2 hours causing us to miss the connection (another Air Asia flight). The rebooking took over an hour. No sorry. No drink. No snack. Nothing. Then they rebooked us for a flight that was boarding now. We ran across the entire airport with toddler and they still left without us. WTF!!! Never ever again.…
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Bangkok - Bengaluru
Asia
Worst flight ever seen They provide only 7 kg of baggage allowed per person rest you have buy paying money They won't even provide water in flight they ask 40baht for half litre of water
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Kuala Lumpur - Seoul
North Asia
Air Asia connects Kuala Lumpur to many destination in a good way, i like how it work. they have simple service because they fly on budget but traveling with them when you are in south east asia is the best way
Read more
Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Krabi Town - Bangkok
Domestic
Charging someone 1230 Bath for a 2kg overweight carry on luggage item is just a scam🤬🤬 Just an all out scam, i fly with bangkok airways and thai smile this same holiday and luggage no problems at all. Ill never book a flight with Airasia again i would rather take a 20 hour bus ride.…
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Perth - Phuket
International
I had booked flights to fly from Perth to Phuket (via Kuala Lumper) on the 04/06/2024. AirAsia have since cancelled these flights and I had to rebook with another airline. On the day I received the cancellation email and text these flights were still available for purchase?????????????? I lodged a refund application with AirAsia and got a case number. I then got an email from AirAsia stating they are unable to refund me as I have rebooked the flights. I would be happy to provide any email of confirmation from AirAsia confirming my new flights, however I never rebooked any alternative flights with AirAsia as there were no flights available on the day I wanted to travel. After contacting AirAsia by phone and via their online AI Chat (ask Bo) on a number of occasions, I have been unable to speak to anyone. I then reached out on Facebook to my friends asking if anyone has a contact to talk to someone in person, and was sent a friend request to a Facebook group "Victims of AirAsia". Apparently from all the communication in this group, this is a regular occurrence for AirAsia with people waiting up to 3.5 years to gain their refund. This morning I have just received another email from AirAsia stating my flights have been cancelled and the process to redeem my refund. Funny that, when I had received an email yesterday saying I'm not entitled to a refund as I had rebooked the flight. I hope you can now see the confusion and frustration I am facing. I am writing this review to warn others of the lack of customer service, ability to contact a person in person (only via Ask Bo) and the confusion of emails received from AirAsia.…
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Album Categories
All photosAll Traveler Photos
Estás pesaban 8 k y el máximo era de 7k pero las otras dos no pesaban ni 3k
123456…
Queen Kavanaugh wrote a tip May 2024
"Where AirAsia is the worse. The flights are always late😖😖😖. I had to go through immigration when I first land in Bangkok. That held me"
ab t wrote a tip May 2024
"Book only if no other option. You pay for luggage and also delays cost money. "
123456…
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register AirAsia - Thai AirAsia Search flights
Round TripOne-wayMulti-city
Depart
Mon, 6/17
Return
Mon, 6/24
Travelers
1, Economy