AirAsia - Thai AirAsia Flights and Reviews (with photos)

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GoPlaces06477119813 wrote a review May 23

1 contribution

Bangkok - Bengaluru

Asia

Worst

Worst flight ever seen They provide only 7 kg of baggage allowed per person rest you have buy paying money They won't even provide water in flight they ask 40baht for half litre of water

Date of travel: May 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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shiraziwine wrote a review May 21

Shiraz, Iran1549 contributions461 helpful votes

Kuala Lumpur - Seoul

North Asia

Budget trip

Air Asia connects Kuala Lumpur to many destination in a good way, i like how it work. they have simple service because they fly on budget but traveling with them when you are in south east asia is the best way

Date of travel: March 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Sightsee18620809632 wrote a review May 17

1 contribution

Krabi Town - Bangkok

Domestic

Scammers

Charging someone 1230 Bath for a 2kg overweight carry on luggage item is just a scam🤬🤬 Just an all out scam, i fly with bangkok airways and thai smile this same holiday and luggage no problems at all. Ill never book a flight with Airasia again i would rather take a 20 hour bus ride.…

Date of travel: May 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Jean B wrote a review May 15

Perth, Australia2 contributions

Perth - Phuket

International

The worst customer service ever.

I had booked flights to fly from Perth to Phuket (via Kuala Lumper) on the 04/06/2024. AirAsia have since cancelled these flights and I had to rebook with another airline. On the day I received the cancellation email and text these flights were still available for purchase?????????????? I lodged a refund application with AirAsia and got a case number. I then got an email from AirAsia stating they are unable to refund me as I have rebooked the flights. I would be happy to provide any email of confirmation from AirAsia confirming my new flights, however I never rebooked any alternative flights with AirAsia as there were no flights available on the day I wanted to travel. After contacting AirAsia by phone and via their online AI Chat (ask Bo) on a number of occasions, I have been unable to speak to anyone. I then reached out on Facebook to my friends asking if anyone has a contact to talk to someone in person, and was sent a friend request to a Facebook group "Victims of AirAsia". Apparently from all the communication in this group, this is a regular occurrence for AirAsia with people waiting up to 3.5 years to gain their refund. This morning I have just received another email from AirAsia stating my flights have been cancelled and the process to redeem my refund. Funny that, when I had received an email yesterday saying I'm not entitled to a refund as I had rebooked the flight. I hope you can now see the confusion and frustration I am facing. I am writing this review to warn others of the lack of customer service, ability to contact a person in person (only via Ask Bo) and the confusion of emails received from AirAsia.…

Date of travel: May 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Queen Kavanaugh wrote a review May 15

80 contributions3 helpful votes

Jakarta - Chiang Mai

Southeast Asia

The worse

Where AirAsia is the worse. The flights are always late😖😖😖. I had to go through immigration when I first land in Bangkok. That held me up. so I ran to get my connecting flight on AirAsia only to find out it’s an hour and a half delay. That was not even posted on the boards. AirAsia You need to do better. You charge more for your luggage than any other airline and the service is poor. You even charge for water. No use Complaining because we know you don’t give a damn Since all you offer for customer service is a chat box.…

Date of travel: May 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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