Below is a snapshot of the Web page as it appeared on 5/25/2024 (the last time our crawler visited it). This is the version of the page that was used for ranking your search results. The page may have changed since we last cached it. To see what might have changed (without the highlights), go to the current page.
Bing is not responsible for the content of this page.
SHRIGLEY HALL HOTEL & SPA - Updated 2024 Reviews, Photos & Prices
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Great golf and a beautifully refurbished, highly unique spa, ideal for his and her breaks. Overlooking the edge of the Peak District, immerse yourself in the beauty of Shrigley Hall. A dog-friendly hotel that offers wonderful walking, fabulous cycling and a huge amount of family activities to enjoy on the doorstep, Shrigley represents the perfect location for a staycation. Just 15 miles south of Manchester and easily accessible, Shrigley and its 262 acre country estate offers a fabulous venue for a wide range of meetings, conferences and events. Its Georgian facade, highly unique internal features and stunning views, also make it one of the most popular country house wedding venues in the North West of England
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Great View
Languages Spoken
English
Location
Nr Macclesfield, Pott Shrigley SK10 5SB England
Shrigley Hall Hotel & Spa
5,453 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
We exchanged a Virgin Experience token for a stopover at Shrigley. Wonderful Spot in the Peak District, Shrigley Hall is a fine old building with golf course and very active spa. The hotel is characterised by its numerous, very young staff who set the scene for the stay...The hotel clearly values and emphasises its status as a spa, although I didn't use theae facilities in the one night stopover. Room was, in fairness rather dated with old plumbing, unattractive tiles and spartan furniture leaving me to wonder whether development as a spa had been done at the expense of general refurbishment.
Read more
Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tim Hudspith, Marketing at Shrigley Hall Hotel & Spa
Responded 9 Aug 2021
Hello Caderidris1 Thank you for the review - you're correct - we are located in a wonderful part of the world so glad that you enjoyed your visit We have a great golf course and a fabulous new spa, so a lot of our marketing is based around these two facilities. Unfortunately the pandemic slowed down the refurbishment of our bedrooms. We're looking forward to this commencing again in the future. Thank you again for visiting Shrigley Hall
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here a few weeks ago, when we left we made a complaint and was told someone would contact us, no ones ever contacted us since we left. Most of the staff were really rude and not interested in helping. The spa needs a revamp, mold everywhere. the bedrooms were filthy, dust everywhere. The food was lovely but didn't make up for all the bad things on the trip. I would have given no star but there wasn't an option. Don't waste your money.
Read more
Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tim Hudspith, Marketing at Shrigley Hall Hotel & Spa
Responded 20 Apr 2022
Good morning Ashleigh & apologies for any delay in communication Please forward an email to customerrelations@shrigleyhallhotelandspa.co.uk and the team will respond directly Many thanks
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Extremely poor customer service. I was charged for a room booking when I had official confirmation from the reservations team that it had all been cancelled. They eventually admitted fault , but I now have to wait upto 5 days for a refund that was their own mistake.
Not received one apology and tried to speak to management to express my concern , however I was told they were ‘too busy’ to speak or call me back.
I’ll think twice now about recommending or visiting in the future .
Read more
Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tim Hudspith, Marketing at Shrigley Hall Hotel & Spa
Responded 20 Dec 2020
Good morning k8tsmith, This was a genuine error and has been rectified. The Reservations team have obviously been incredibly busy over the past few weeks and mistakes do occur, which we apologise for. This is not an excuse, but it is a shame that you headed to Trip Advisor and reviewed us, without actually staying at the hotel. I do hope that we will have the opportunity to welcome you in the future and am sure that you will have a very pleasant stay with us. KInd regards,
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful hotel. Staff were very helpful especially Guilten on reception, nothing was too much trouble for her.
The bedrooms and hotel were spotless.
We stayed 1 night on a dinner bed and breakfast package and upgraded to the early morning spa access the following morning. I’d definitely recommend upgrading , the spa was fab and the 2 hour slot was plenty of time to relax before breakfast.
Will be definitely booking again !
Thank you for a lovely stay
Read more
Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tim Hudspith, Marketing at Shrigley Hall Hotel & Spa
Responded 5 Mar 2023
Good morning elismax, The team here at Shrigley will be very pleased that you enjoyed your spa break with us so much. Special thanks obviously passed on to Gulten for her warm welcome! We look forward to seeing you again soon Kind regards
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked for a surprise present for my parenters 30th Birthday. Overall the stay was lovely and we really enjoyed it!
The afternoon tea was lovely. The spa was beautiful clean and just a lovely afternoon. The outdoor bit was our favourite and the customer service was fab! It wasn't over crowded and there was just the right amount of people for the space.
The evening meal was nice not much choice on the set menu but the food was very tasty!
The room we stayed in was a standard double it was abit out dated and does need some updating. It was just very worn and not the cleanest. The bed wasn't the comfiest and very squeaky on the slightest movement. This did let down our overall experience.
The breakfast was OK - not much choice for the continental apart from 2 varieties of Cereal and a yogurt. I did expect a little more from the breakfast after such a lovely afternoon tea and evening meal.
I would definitely visit the spa again maybe for a day visit as appose to an overnight stay or perhaps we would pay for a feature room in hope it would be a more positive experience.
Read more
Date of stay: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tim Hudspith, Marketing at Shrigley Hall Hotel & Spa
Responded 16 Jun 2021
Good morning chloe f & many thanks for taking the time to review your visit here at Shrigley Great comments to share with the team & hopefully we'll be seeing you again soon Many thanks
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked to stay in the feature room for one night and the room was lovely. Beautiful tree feature over the bed, really nice stand alone bath. The TV remote didn't work and the shower didn't drain well so spilled over into the rest of the bathroom area. A bit disappointing.
The package came with dinner and breakfast, both of which were good and had one or two halal/veggie options. Be sure to book in advance of your stay to get a suitable time for both meals.
The spa area looked lovely but was so busy it wasn't something we chose to use. Treatments were booked for 2 weeks beyond our stay so again be sure to book if you want something. A good stay, maybe not worth the amount paid but maybe would be worth it if the spa wasn't so busy.
Read more
Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tim Hudspith, Marketing at Shrigley Hall Hotel & Spa
Responded 25 Aug 2021
Good afternoon AElham, Thanks you for visiting Shrigley Hall & lovely to read that you enjoyed the experience of room 211! It always generates great feedback but we'll obviously look into your comment regarding the shower. The spa is very popular, the new outdoor infinity pool is a huge drawer, especially on sunny days & treatments do book up far in advance. Hopefully you'll choose to return to enjoy it sometime in the future Thanks again for the review
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked a black November deal and stayed in January! Overnight stay, spa access, dinner and breakfast. On arrival we headed to the spa, this was nice, a really strange set up as its in a old church. The sauna and steam room are both extremely tiny and not big enough for the amount of people in there. It could also do with some ventilation in there as there is some black mould on the ceiling! Our room was one of the newly renovated rooms and also it seemed nice to look at first, all wasn't what it seemed. The bathroom fan was so loud and wouldn't go off and the shower flooded the bathroom as it didn't drain properly. The mattress was far too soft and some of the finishing edges were a bit scruffy. Dinner was nice, however the service was terrible. My husband had finished his starter and I had to ask for mine to come. They had forgotten about it. We heard other people complaining in the dining room as well. The bar was extremely overpriced, 1 pint of beer and 1 bottled beer. £14.10. Breakfast was nice. But no black pudding! All in all it was OK for what we paid. I won't be rushing back without another deal!
Read more
Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tim Hudspith, Marketing at Shrigley Hall Hotel & Spa
Responded 17 Jan 2024
Thank you for the review. We are sorry to read that we didn't quite meet expectation on this occasion. We will obviously discuss with the team and action where appropriate. Kind regards
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spent a night here and couldn’t get out of the place quick enough. We had a package for a spa session, treatment, overnight stay, evening meal and breakfast. Cost was around £320. We arrived for our spa session and to be fair that was ok. The spa is a little run down with bits not working such as one of the jacuzzi’s and the steam room. The staff at reception seemed more interested in socialising with each other rather than welcoming guests. We spent a few hours in the various pools and had our treatment.
Upon checking into our room we discovered the carpet was heavily stained, it was dusty, the headboard was hanging off the wall and there were various scuffs, marks and dubious stains throughout the bedroom and bathroom.
We went down to the restaurant at 7:30pm for our evening meal… around 1 hour after ordering and complaining to the waitress our food eventually arrived. It definitely wasn’t worth the wait. The food was lukewarm and tasted like it’d just been reheated. Our main course was followed by a cheeseboard, this I can’t really describe. The cheese literally tasted of nothing. There was a side of pickle which reminded me of mince pie filling. Awful.
In the morning we braved our breakfast as it was in with the price. I have to say I’ve stayed in hostels with better food. I’m not sure how simple breakfast items can be prepared so badly.
Anyway, never again. This place is to be avoided, maybe use the spa if you can get a decent deal but other than that it’s a waste of money.
Read more
Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tim Hudspith, Marketing at Shrigley Hall Hotel & Spa
Responded 15 Feb 2023
Thank you for the review and sincerest apologies for any disappointment We will obviously take your comments on board and work hard to improve the areas where you feel we have let you down during your visit Kind regards
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Took my mum here for afternoon tea and we really enjoyed it. For the price I thought it was very good value including a nice glass of Prosecco, yummy scones and tasty cakes. The sandwich fillings were quite basic but other than that it was very good. We were happy to look at the lovely views by the window and relax. The only negative is that it would have been good to have been asked if we needed anything else or a top up of tea.
Read more
Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tim Hudspith, Marketing at Shrigley Hall Hotel & Spa
Responded 15 Jun 2021
Thanks for visiting Ange and your comments are much appreciated. The view from the window of the Lakeside Restaurant is fabulous on a clear, sunny day, so glad that you both managed to enjoy it. Your comments regarding the top ups will be passed on to the team. You may also wish to visit for Sunday Lunch. Again, very popular - just £16 per person for 2 courses & half a bottle of wine. Hoepfully we'll see you again soon
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The surroundings are beautiful and the restaurant clean and quiet. Staff are polite and adhere to COVID restrictions. Food is well presented and delicious, unfortunately the scones came with whipped cream not clotted. The only problem was the tables were not cleared quickly, dirty cups and plates were left on the tables for at least 90 mins in some cases.
Read more
Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tim Hudspith, Marketing at Shrigley Hall Hotel & Spa
Responded 8 Oct 2020
Many thanks for the feedback. Your comments will be passed on to the team and we hope to see you again soon. Kind regards,
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Late...around midnight. To be fair, though, we didn't hear it from our room. However, I wouldn't recommend staying here at all. The level of service is extremely poor and the rooms and interior are quite tired. The management simply respond to any constructive criticism with platitudes. Avoid a visit at all costs.
There are more places to choose from in the Pott Shrigley area.
PRICE RANGE
£76 - £125 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shrigley hall hotel, barcelo macclesfield
LOCATION
United KingdomEnglandCheshirePott Shrigley
NUMBER OF ROOMS
155
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
