The Riverside Hotel, BW Premier Collection
2900 W Chinden Blvd, Boise, ID 83714
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#7 of 56 hotels in Boise
Location
4.6
Cleanliness
4.5
Service
4.6
Value
4.4
Travelers' Choice
Welcome to The Riverside Hotel, BW Premier Collection! Nestled on over 14+ acres along the beautiful Boise River, the resort-style property features 300 remodeled guest rooms and suites, multiple on-site dining options, room service, flexible event space, nightly live entertainment, outdoor river-front dining, adjacent winery, direct access to the Boise River Greenbelt, new indoor swimming pool and fitness center, outdoor heated and saline treated swimming pool and hot tub. Guest rooms offer one King Bed or two Queen Beds, 55-inch HDTV with over 60 channels, down bedding, individual climate control, large soaker tub, dual-vanity, bathrobes, large work area, charging stations, and free wi-fi throughout the property. All guest rooms are equipped with refrigerator, microwave, and coffee maker for your convenience. We look forward to being of service!
Swimming pool updates for 2024: outdoor pool will be closed April 22 - May 2 and the indoor pool will be closed May 13 - May 23.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Kids stay free
Electric vehicle charging station
Parking
Wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Saltwater pool
Shallow end in pool
Fence around pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Vending machine
Poolside bar
Bowling offsite
Canoeing offsite
Evening entertainment
Fishing
Patio
Water park offsite
Board games / puzzles
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun deck
Sun umbrellas
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, Chinese, Italian
Hotel links
Special Offer:Stay 3 Nights Get A $100 Best Western Gift Card. Click Here to Book Now!
Location
2900 W Chinden Blvd, Boise, ID 83714
The Riverside Hotel, BW Premier Collection
Getting there
Somewhat walkable
Grade: 59 out of 100
59
Boise Air Terminal (Gowen Field)
4 mi•
See all flights
Rental Cars
35 Restaurants
within 0.75 miles
Reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Riverside Hotel, BW Premier Collection, is appreciated by many for its lively atmosphere, frequent live music, and the variety of amenities like indoor and outdoor pools, shuttle service, and riverside path access. Although guests praise the hotel's cleanliness and friendly service, some travelers have voiced concerns about problematic noise levels and found the decor outdated.
While the proximity to the river and the city is a plus for some, others felt that it compromised their tranquility. Opinions are mixed about the value; some find it reasonable, while others deem it overpriced.
Location
Convenient
Atmosphere
Lively
Rooms
Comfortable
Value
Pricey
Cleanliness
Immaculate
Service
Helpful
Amenities
Abundant
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2347Reviews20Q+A100Room tips
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Detailed Reviews
Laurie GK is the best! Always very nice and personal. After a long drive its nice to meet a friendly face and warm welcome. The breakfast is full, fantastic and included with the room. Full menu, not just a buffet, you can order whatever you like from a full service kitchen. Simply wonderful!
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I heard they are renovating rooms. Not ours. We had a first floor river view room that was falling apart and smelled like the many pets who have stayed there. When we arrived, our outdoor space (to sit and watch the river) had one sad little broken chair. The bath has fixtures from the 70s. Not great for a room that cost $200+ We were there for the 4th of July. As we were watching some fireworks at about 10:15, the sprinklers came on and drove many guests back indoors. We could stay outside because the sprinkler in front of our unit was broken. The next morning, we had to wait almost 30 minutes to get seated for the comp breakfast (which was tasty for hotel comp breakfast). Great location, staff was nice, but I wouldn't stay here until they finish renovating the place.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kathy Pidgeon, General Manager at The Riverside Hotel, BW Premier Collection
Responded Jul 9, 2022
Thank you for your review. We always like to hear comments from our guests as this is how we can improve. I am sorry that we did not meet your expectations during your recent visit. We have been renovating and remodeling the hotel for several years. It is getting better all the time and we will keep working on it so I hope you will return and let us know what you think of the new and improved Riverside.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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We loved the atmosphere at this property. The drinks and food around the pool were amazing and the full breakfast can be beat. We loved the location along the river and had a great time renting scooters around town with scoters available right at the hotel. The beds were a bit hard would be our only complaint.
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Review collected in partnership with Best Western
Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kathy Pidgeon, General Manager at The Riverside Hotel, BW Premier Collection
Responded Jul 9, 2021
Thank you for staying with us and for writing a review for future travelers. We are happy that you enjoyed your stay and hope you will be back to see us again soon. I am sorry you were disappointed in the bed. It is difficult to find a mattress firmness that pleases everyone as some people prefer a firm bed wile others sleep better in a softer bed but we will take your comments into consideration when we make the next mattress order.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I enjoyed walking along the river front, which is right next to the hotel. The room had a nice big working desk. The dinner and breakfast at the restaurant were excellent - it was nice to have a fresh-cooked breakfast instead of the typical hotel continental breakfast.
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Review collected in partnership with Best Western
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from KathyPidgeon, General Manager at The Riverside Hotel, BW Premier Collection
Responded Mar 2, 2020
Thank you for staying with us and for writing a review. I am glad you enjoyed the hotel. Please come back again next time you are in the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel itself is right on the green belt which is great for running and cycling (they have cruisers to rent). The grounds are expansive and we really enjoyed their fire pit at night. Also nice they have a lot of music. Rooms are refurbished so things like the bed (very comfortable) and furniture are new and very nice, but the original parts of the room like the walls/windows/doors are old and tired. Breakfast was fine. Would recommend if you don’t need to be downtown.
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Date of stay: November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kathy Pidgeon, General Manager at The Riverside Hotel, BW Premier Collection
Responded Nov 14, 2020
Thank you for staying with us and for taking the time to write a review. I am glad that you enjoyed your stay. We are still working on some of the rooms and we got slowed down a bit during the pandemic but we will get there soon. Please come back and visit us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jonathon and Ismet were awesome drivers! I first came in from the airport and Jonathon drove me from the airport to the hotel and offered to take me downtown and pick me up again after check in. Being as it was my first time in Boise, it allowed me to see a little bit of the area without having to call other transportation and was also able to avoid the extra cost, which I was extremely grateful for traveling on a small budget. Jonathon told me that I'd probably see Ismet the next day; I did and he was extremely friendly and offered great conversation to wrap up my trip. Both opened the doors for me and were quick to offer taking my luggage. Thank you guys for allowing me to worry about one less thing on ny trip!
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Our visit was off to a rocky start when the check in staff upcharged us from a $50 deposit to $75 without telling us why. When we got to our room, our keys didn't work. After we finally resolved that, we came into our room to find no blankets on the beds, only dirty, layered sheets. We had to double up on sheets from the spare bed because staff insisted there were no more blankets in the hotel. The wallpaper is peeling, the halls smell like urine. 1/10 would not recommend.
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
The room was very dark and seemed dusty and a bit dirty and discolored. The towels were dirty and I felt kind of gross sleeping in the bed. My room definitely did not look like the pictures on Agoda or their website. The bathroom was an absolute nightmare though. For some reason, the front desk told me they could not give me a shower curtain? There were hooks for one but it seemed like they were short curtains? And the toilet was broken and spurted toilet water from the handle every time I flushed. The bathroom and toilet were very dirty and I don’t think they should be giving this room to guests anymore. It was not a good impression of the first place I stayed in Seoul and there are much better hotels in the area. Don’t waste your money here.
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Date of stay: September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kathy Pidgeon, General Manager at The Riverside Hotel, BW Premier Collection
Responded Sep 20, 2021
I am a bit confused about your review. I looked for your reservation and couldn't find it. I notice you mentioned this was the first place you stayed in Seoul. Perhaps this got posted to the wrong hotel??
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This location looks to be recently renovated. The rooms are amazing and huge. I traveled alone and felt very comfortable staying at this location. The rooms are very clean and everything worked great in my room. The bed was very comfortable and the room temperature was easy to control and stayed at the perfect temp for me. The bathroom is large and there is a sink outside of the bathroom so that two people can get ready at the same time. The internet was quick and I had no issues with it. The TV worked perfectly and there were several channels included for all types of shows to watch when unwinding after a long day. The Greenbelt is right behind the hotel and is a great place to take an early morning walk before starting your day. The complimentary breakfast every…
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Review collected in partnership with Best Western
Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Kathy Pidgeon, General Manager at The Riverside Hotel, BW Premier Collection
Responded Aug 27, 2021
Thank you for staying with us and thank you for writing a review. I am glad you enjoyed your stay and I hope we will see you next time you are in the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My king bed room with balcony is bigger than that of hotels nationwide at this price point ($129). Hotel and room are comfortable and clean, although even with good signage, due to many additions, the facility can be difficult to navigate. Water pressure is good, but despite specific claims and written commitment to the environment, the room cleaner replaced hanging towels and sheets on a made-up bed, and water flow could not be paused in shower without turning valve off and losing temperature setting. Sink valves are also double-knob type so less convenient for water conservation. We ate from breakfast buffet once where food quality was generally acceptable but greasy. Breakfast cost $36 before gratuity for two (incl one coffee and one OJ). We ate dinner at the outdoor…
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Date of stay: September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Kathy Pidgeon, General Manager at The Riverside Hotel, BW Premier Collection
Responded Sep 29, 2023
Thank you for staying with us and for writing a review. We always enjoy hearing from our guests as we use the comments to get better. I am happy that you had and over all pleasant stay and I am glad to hear you would stay again. We will use your comments to learn and improve. We will keep trying to exceed your expectations so I hope you will stay again and let us know how we are doing.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JOSEPH G asked a question Oct 2022
Hancock, Maine1 contribution
Answer from KathyPidgeon
Oct 2022 |
Hello,
YES!! We love pets at The Riverside. There is a $35.00 pet fee per stay. I hope we see you and your fur buddy soon.
JimGetten asked a question Mar 2022
Boise, Idaho12 contributions
Vacation23666917386 asked a question Oct 2021
Answer from KathyPidgeon
Oct 2021 |
We do have a Honeymoon Suite. The suite has a living room area separate from the bedroom. There is a large jacuzzi tub and a king size bed in the bedroom.
Susan T asked a question Sep 2021
Answer from Bradley L
Sep 2021 |
The Riverside is pet friendly and has a new indoor pool.
kickstartmyheart7 asked a question Sep 2020
Boise, Idaho89 contributions
Answer from 2421972
Sep 2020 |
Best that you call first to confirm pool and Sandbar will be open the week of your travels. If I remember it does not have a set close down date but mirrors what the weather is doing.
1234
Erica B wrote a tip Dec 4
10 contributions
"There's a towel warmer at the outdoor pool! Join BW rewards and you get a member discount."Read full review
Troy C wrote a tip Sep 2023
Michigan City, Indiana5 contributions
"Ask for one easy to navigate to."Read full review
Kristin W wrote a tip Sep 2023
1 contribution
"Bring walking shoes. The hotel is right on a beautiful clean walking trail along the river!"Read full review
Connie M wrote a tip Aug 2023
Olympia, Washington261 contributions
"During peak seasons it can be busy so try to book a room in advance"Read full review
Matthew h wrote a tip May 2023
1 contribution
"The location and personnel are excellent."Read full review
123456…
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PRICE RANGE
$181 - $214 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree boise, boise doubletree
LOCATION
United StatesIdahoBoise
NUMBER OF ROOMS
300
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