Apply for housing

How to apply for housing, eligibility, help and support and more.

Overview

Council housing in South Tyneside is managed by South Tyneside Homes.

How to apply:

1. Register with the housing scheme

To apply for Council housing, you need to be a member of the South Tyneside Homes housing scheme.

Anyone over 16 years old can register. Applicants under 18 will have their needs assessed by a specialist team.
To register, you will need to provide information including your national insurance number and details of previous tenancies.
After registering, you will be sent a letter within 10 working days with your application number, confirmation of your date of registration, and your banding status.

Once registered, you will be able to apply for housing in South Tyneside.

Register online:

You can register with the scheme on the South Tyneside Homes website:

Register over the phone:

If you are unable to complete the online application by yourself or are having difficulties please call South Tyneside Homes' Housing Solutions Team on 0300 123 6633 to complete an application over the phone.

2. Search for and bid on homes

Once you have registered with the housing scheme you will be able to search and bid on homes.

Homes are advertised from Thursday 00:01 to Monday 23:59.
You can place 3 bids per week from the Choice Based Lettings list. Bids can also be placed on the properties on the Available Now list.
Each home is advertised with Lettings criteria to let you know the household size the home is suitable for.

To search for a home, visit the South Tyneside Homes website:

Search for a home

3. What happens next

You will be kept informed about your position on the shortlist, by logging in to your South Tyneside Homes account.

Due to the demand for housing, homes are allocated according to need.

For information about what happens when you are offered a home, see South Tyneside Homes: When you are offered a home.

Eligibility

Anyone can apply for housing. Due to the demand for housing, homes are allocated according to need.

Each home is advertised with Lettings criteria to let you know the household size the home is suitable for.

For information about what kind of home you could be eligible for, see South Tyneside Homes: Search and bid on homes FAQs

Frequently asked questions

Find out about:

applying for a home
what kind of housing you're eligible for
information about the banding system
if you have medical needs
checks that will be carried out
and much more

South Tyneside Homes: Search and bid on homes FAQs

Help and support

The South Tyneside Homes Housing Solutions service can give help and advice with any housing or housing application issue, such as:

general housing and application advice
mutual exchange
dedicated Young Persons Advisor
advice and guidance on private rentals
assistance for people who are homeless or threatened with homelessness
and more

Find out more: South Tyneside Homes: Help and support

If you have served in the armed forces, see Armed forces housing (South Tyneside Homes).

Other ways to find housing

Other options include housing associations and private housing.

See How to find a home

Contact us

Housing Solutions Service
Phone: 0300 123 6633
Email: connect2@southtynesidehomes.org.uk

Bin collections