If your iPhone is stuck on a black screen and you don’t know what to do, these are the steps to follow
Apple iPhones are usually very reliable devices, but no one and nothing is free from specific errors. And one of the errors that can most overwhelm users is seeing that Your iPhone has turned on but the screen goes black and does not respond or show anything.
We know what to do when your iPhone gets stuck on the Apple logo, but this time we are going to see whatWhat steps should we follow when our iPhone stays with a black screen?something that can be very scary.
This is what you should do if your iPhone stays with a black screen
Why the iPhone can have a black screen
There are a few reasons why an iPhone may have a black screen, most of them are software problems.
iPhone without battery
When The iPhone has no battery, the screen will go black even if you try to turn it on. For a while, the icon will appear with the battery depleted, but if it has not been charged for a long time, this icon will not even appear. This is quickly solved by connecting the iPhone to a charger.
Application that stays blocked
There are times that An app gets stuck on the iPhone and that causes the screen to go black. This problem with an app is sometimes solved by trying to exit the app by sliding from the bottom of the screen.
A specific iOS problem
Although this is not very common, iOS can cause some specific problem that causes the iPhone to freeze with a black screen. These types of problems can be solved by forcing the iPhone to restart and it does not respond in any other way.
What to do when the iPhone screen goes black
If your iPhone screen goes black this is probably due, as we have seen previously, to a software problem. So there are several things we can try to solve it.
Force restart iPhone
This is a procedure that solves most iPhone problems, a forced restart of the device that will not erase anything or cause any problems and it will most likely solve the iPhone black screen problem. Follow these steps to force restart your iPhone:
- Press and quickly release the volume up button.
- Press and quickly release the volume down button.
- Press and hold the side button until you see the Apple logo (it may take up to 10 seconds to appear).
- The iPhone will restart unless it has no battery, in this case charge the iPhone first for a while and repeat the process.
The button combination is essential to restart your iPhone
If you have an iPhone 7 or 7 Plus you must press and hold the side button and the volume down button until you see the Apple logo and on the iPhone 6s and earlier models you must press and hold the home button and the side button or the superior.
Restore your iPhone from a computer
In case the above does not work, the next step you should try is to restore iPhone. Since it has a black screen, you will have to restore it from a computer, whether it is a Mac or a Windows PC. These are the steps:
- Connect iPhone to a computer.
- Select your iPhone on your computer from the Finder in macOS or iTunes in Windows.
- With your iPhone connected, press and quickly release the volume up button. Press and quickly release the volume down button and hold the side button.
- Press and hold until the recovery mode screen appears on the iPhone.
- When offered the option to restore or update, select Update to avoid deleting the content. If it doesn’t work, try Restore.
Talk to Apple Support
In case none of this worked, you should contact Apple support since the problem with your iPhone screen could be more serious and a repair would be necessary.
The iPhone do not usually have many problems but sometimes they appear, if the screen has gone black now you know how to fix it. The same thing happens with possible iPhone battery problems, there are ways to solve them quite easily.