景色非常之好,可惜天氣麻麻哋⋯⋯酒廊d嘢食品質ok,住宿期間腳筋發炎,來自酒店經理嘅問候,以及服務,令我更嚮往下一次的到來,咁次因為腳有問題導致冇去泳池以及gym室,等下次啦。總體黎講,價錢高服務好景色靚酒廊好食,nice更多
- 免費無線網絡
- 游泳池
景色非常之好,可惜天氣麻麻哋⋯⋯酒廊d嘢食品質ok,住宿期間腳筋發炎,來自酒店經理嘅問候,以及服務,令我更嚮往下一次的到來,咁次因為腳有問題導致冇去泳池以及gym室,等下次啦。總體黎講,價錢高服務好景色靚酒廊好食,nice更多
顯示較少Dear adambo99,
Thank you very much for your wonderful review.
I am extremely happy to hear that your first stay at The Ritz-Carlton, Hong Kong was a nice one despite the weather. I am sorry to hear that you were not able to enjoy the pool and gym facilities this time. Nonetheless, I am very pleased to learn that you were happy with the attentive service provided by our Ladies and Gentlemen. Our Ladies and Gentlemen pledge to provide the finest personal service and facilities for our guests, who will always enjoy a warm, relaxed, yet refined ambience.
We hope to have the pleasure of welcoming you back again soon.
Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong
這次的住宿體驗
不論事前準備及入住體驗服務需求等等
都可以在合理的時間內有效的解決處理事情
體驗感極佳
另外有位同仁 Yanny Chan 專業度也無可挑剔
很熱心的幫忙我處理我當下的需求
這次的慶生也很成功
相信下次很快會再入住👍🏽🙏
🌟🌟🌟🌟🌟
親愛的Inspire59903212952:
非常感謝您的好評。
謝謝您對酒店的正面評價,很高興能為您帶來一個愉快的住宿體驗並感謝您對酒店員工的服務感到稱心滿意,我們很榮幸能為您們服務。很高興我們的紳士淑女以他們的熱情款待,特別為您預備慶祝生日的細心服務等,我們已經將您的讚美之詞轉達給Yanny,使得您擁有這次完美的愉悦體驗。香港麗思卡爾頓酒店致力於提供卓越的服務,為賓客創造難忘的時刻。
我們期望能於不久的將來再次為您服務!
香港麗思卡爾頓酒店
代理總經理
Anas Bencheqroun 謹啟
非常感謝香港麗思卡爾頓給我一個難忘的生日慶祝時刻,
還沒入住就收到Moomi Ung發來歡迎信件,
強大的團隊將我的旅遊目的、需求交由Karen處理,
Karen非常可愛,幫忙佈置了一下慶生掛旗,提供小蛋糕及生日賀卡,
就在拍照時,karen又帶來了空飄氣球給我們,拍照效果滿分!
很慶幸我選擇了麗思卡爾頓,除了100樓以上住宿體驗,
還有118樓的泳池也是必去景點唷,夕陽時刻超漂亮,
最重要的是麗思卡爾頓貼心服務團隊,
退房的時候團隊督導Best Thitipong特地打聲招呼,
原來是karen還沒上班,但想向我們道別~
謝謝香港麗思卡爾頓替旅遊增添精彩
親愛的Ekko_800406:
非常感謝您的好評。
謝謝您對酒店的正面評價,很高興能為您帶來一個愉快的住宿體驗並感謝您對酒店員工的服務感到稱心滿意,我們很榮幸能為您們服務。我們很高興我們的紳士淑女以他們的熱情款待,特別為您製作卡片,提供小蛋糕並幫您佈置房間等細心服務,使得您擁有這次完美的愉悦體驗。香港麗思卡爾頓酒店致力於提供卓越的服務,為賓客創造難忘的時刻。
我們期望能於不久的將來再次為您服務!
香港麗思卡爾頓酒店
代理總經理
Anas Bencheqroun 謹啟
十分滿意 食物多元化
甜點也好好味
特別係三文魚好新鮮 全部好笑
sharan招呼十分好 細心 收拾也十分快速
其代下次再行來
希望試下晚餐 今日天氣不好也看見窗外景色
十分滿意 食物多元化
甜點也好好味
特別係三文魚好新鮮 全部好笑
sharan招呼十分好 細心 收拾也十分快速
其代下次再行來
希望試下晚餐 今日天氣不好也看見窗外景色
十分滿意 食物多元化
甜點也好好味
特別係三文魚好新鮮 全部好笑
sharan招呼十分好 細心 收拾也十分快速
其代下次再行來
希望試下晚餐 今日天氣不好也看見窗外景色
親愛的 930yuy :
非常感謝您寶貴的評論 。
謝謝您對餐廳的正面評價,很高興能為您帶來一個愉快的餐飲體驗,並感謝您對酒店員工的服務及食物質素感到稱心滿意。 非常高興聽到Sharan的款待特別好,令你擁有難忘的餐飲體驗。 酒店紳士淑女們將會精益求精,為賓客繼續提供貼心的服務及締造難忘的麗思卡爾頓回憶。
我們期望能於不久的將來再次為您服務!
香港麗思卡爾頓酒店
代理總經理
Anas Bencheqroun 謹啟
二天一夜快閃香港行,入住香港最高飯店,想體驗鳥瞰維多麗亞港美景的感受。
首先接待我們的銘麟,暖暖的笑容,親切的導覽,讓我們家人在疲累旅行中感受到如同在家的精緻服務體驗,特色餐飲、港式煲湯、湯鮮味美、港式小點、韓式石鍋飯、尚青蜂蜜、暖心又暖胃,好吃的一口接一口、咖啡甜酒甜密口感讓人放鬆愉悅,很放鬆加上服務到心為這趟旅行增色與增加記憶點,已經迫不及待期待安排下次旅行。
銘麟介紹的在地特色小吃與景點值得一遊。
Dear tomlI1811IU,
Thank you for your fantastic review of your recent stay at The Ritz-Carlton, Hong Kong.
We are delighted to hear that you had a wonderful experience during your stay and pleased to know that our service added color and enhanced the memory of your trip. We appreciate your kind words about Lincoln, who warmly received you and provided cordial guidance throughout your stay. Our Ladies and Gentlemen pledge to provide the finest personal service and facilities for our guests, who will always enjoy a warm, relaxed, yet refined ambience. Rest assured, your generous compliments have been shared with Lincoln.
We hope to have the pleasure of serving you again soon.
Yours Sincerely,
Anas Bencheqroun
Acting General Manager
The Ritz-Carlton, Hong Kong
自助餐食物選擇不是很多,但全部都很高質素,很新鮮,特別是冷凍海鮮,十分鮮甜。餐廳環境十分舒適,服務非常好,103/F 個view 很美,我們的枱正在窗旁位置,server Regina 還主動前來幫我們拍照,謝謝!.................................................................................................
Dear yokic453,
Thank you for your lovely review.
We are thrilled to hear that you had a fantastic dining experience at Café 103, and that the food exceeded your expectations. We are also pleased to hear that Regina provided helpful and attentive service during your meal. Our Ladies and Gentlemen are committed to ensuring that each guest's needs are met, and they take pride in creating memorable experiences. Rest assured your warm comments have been shared with Regina.
We look forward to welcoming you back and providing you with another great dining experience.
Yours sincerely,
Anas Bencheqroun
Acting General Manager
The Ritz-Carlton, Hong Kong
情人節快樂❤️
已經第5次到Ritz Carlton了!
先生今日為我準備了 The Ritz-Carlton x Vivienne Westwood 既tea set
一踏入酒店,已聞到酒店的香氛,到lift lobby亦有staff幫按𨋢,但覺得味道太濃烈!有點嗆鼻!
Tea set 有兩層甜點,一層咸點
賣相精美 味道亦不錯 配上Vivienne Westwood既餐具點綴 相當美觀
Staff 亦相當友善,適逢情人節亦會主動幫手拍照留念!!
Tea Set亦包含2張Vivienne Westwood購物coupon 8折,可惜只能到銅鑼灣旗艦店購買!
Staff Regina & Sharan are really friendly and helpful
We will come back again🫰🏻
Dear kafiahhh,
Thank you for taking the time to share your feedback with us.
We are thrilled to hear that you chose to celebrate Valentine's Day at The Ritz-Carlton, Hong Kong for the fifth time. It is always a pleasure to welcome you back. We are delighted that you had the opportunity to experience our Vivienne Westwood afternoon tea set. Thank you for your feedback regarding our hotel fragrance. Please be assured departments concerned have been notified for immediate evaluation. We are devoted to curating extraordinary experience for our guests with the finest personal service and a warm, relaxed, yet refined ambience. Rest assured your warm comments have been shared with Regina and Sharan.
We look forward to welcoming you in the future.
Best regards,
Anas Bencheqroun
Acting General Manager
The Ritz-Carlton, Hong Kong