St Peter's Court Care Home, Lord Street, Redcar, Cleveland & Teesside TS10 3JA | 87 Reviews

St Peter's Court Care Home

Lord Street, Redcar TS10 3JA
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9.8 87 Reviews
  • St Peter's Court Care Home, Redcar
Situated just off the coast of Redcar, St Peter’s Court Care Home offers personalised residential and residential dementia care to older people.

This home offers lovely en-suite bedrooms, hair salon, pretty courtyard and wellbeing programme which helps residents to maintain their hobbies, learn new hobbies and to have opportunities to engage with the local community.

St Peter’s Court boasts a range of lovely dining areas where residents can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes an enjoyable part of each day.

By getting to know each individual resident at St Peter’s Court, the team encourages everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.

Community is an integral part of life at St Peter’s Court, the team is dedicated to supporting residents in building strong relationships in the Redcar neighbourhood, by organising events with local schools, charities and businesses in the area.

The professional care team is on hand to help you or your loved one settle into life in the home. The experienced and friendly home manager leads the team at St Peter’s Court to provide the kindest care possible to all residents.

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Care Provided by St Peter's Court Care Home

  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Hearing Impairment
  • Multiple Sclerosis
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jamie Stephenson (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (67)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

St Peter's Court Care Home Reviews (87)

Total of 87, showing 1-20
9.8

St Peter's Court Care Home has a Review Score of 9.8 (9.794) out of 10 based on reviews in the last 2 years. Over all time St Peter's Court Care Home has 87 reviews.

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Review from J W (Respite Resident) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dear all, I am writing this review to let all members of staff in St Peter’s know how much I appreciate each and every one of them. I had a short stay in the home, which proved to be longer than anticipated. Every one of the staff from seniors to carers were amazing. Being of sound mind, I watched the
love and care they gave to long-term residents. They showed how much they cared for each individual. I also came to become really fond of some of the residents. I thank you so much for the help to build me back up. All of you are Angels. God bless you all.

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Review from Allan V (Son of Resident) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Many thanks to all the staff who looked after Mam (died 9th February) over the last few years and her final days with care and compassion. Being far away it was good to know she was well cared for and happy at Saint Peter's. All relatives and friends who visited remarked on your welcoming and caring
environment.
Thank you all.

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Review from Karen V (Granddaughter of Resident) published on 26 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing to express my sincere and heartfelt thanks to everybody who cared for my nanna up until her passing away on Saturday. What an amazing team of people. The care and support she received during her time at the home was second to none. During her last few months with us, she was transferred
to the dementia ward. Her transfer up to the first floor gave her a new lease of life. She was engaged in so many activities and really thrived. I actually cannot believe that she started knitting again and was revelling in being part of a community again. Special thanks to one staff member in particular who provided incredible support and guidance to me during a very difficult time, right up to the point where she lost consciousness. Having the ability to speak to Nanna in her final moments of consciousness and tell her how much I loved her was so very special. I am so very grateful for that. You are all so warm and caring people and thank you from the bottom of my heart.

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Review from S M (Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think home is excellent. Staff from management to cleaners are most helpful.

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Review from Barbara G (Resident) published on 25 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Enjoy living here.

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Review from Craig L (Nephew of Resident) published on 25 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really pleased with the level of service and care.
My aunt is really safe here and perked up no end.
Thank you to all staff.

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Review from Elaine G (Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love living in this place.
Love the banter with the staff.
Treat this like home.
Very good food, I know I'm getting fat.

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Review from Susan B (Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I love living here.

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Review from J W (Daughter of Resident) published on 8 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed here for three weeks, and what a difference it made to her. She loves it; she didn't think she would. She spoke more and joined in the activities, which normally she never would, even if I was there. Enjoying all the meals, beautifully cooked and a good variety.
All the staff and management
are so very friendly and helpful, making you feel at home. She would very happily go back but sadly did in August, but I'm so happy she tried it!

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Review from Denise P (Daughter of Resident) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't fault the care and dedication of the staff looking after my Mother, they worked very hard to make sure she was comfortable right until her passing away. The only thing I wasn't happy with was the cleaning of her room, every time I went to visit, I had to clean everything with wet wipes. Maybe
the cleaner didn't have time, I don't know. Anyway, my Mam passed away on August 2nd sat in a chair fast asleep in her room, so thank you to everyone involved with her care.

Reply from Julie Caygill, Hospital Liaison Team Administrator at St Peter's Court Care Home

Firstly, Can I offer you my sincere condolences in the loss of your Mother. Thank you for taking the time to leave a review of St Peters Court during this difficult time. I am sorry to hear that the cleaning standards of your mother's room were not of the standard we would have expected, and we will review this with our housekeeping team. Thank you for your kind comments about the care and dedication of our staff team and it is comforting to hear that your Mother was kept comfortable during her stay until her passing. Once again thank you for taking the time to leave us a review.


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Review from P Y (Husband of Resident) published on 2 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband spent the last six months of his life in St Peter's Court Care Home. We could not have wished for better care for him. The staff are fantastic and could not do enough for us.

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Review from Marie A (Granddaughter of Resident) published on 6 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nanna has been at St Peter's for nearly a month. My nanna has been treated with the utmost care and respect since day one. Nanna has thoroughly enjoyed her stay at St Peter's and would recommend this home in the future. All the staff were welcoming and friendly. The additional cats (Rosie and Jim)
were gorgeous too.

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Review from Lisa B (Daughter of Resident) published on 27 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father seems very contented in the home, and all the staff are very kind and considerate towards all of the residents. I feel he's in the best place to cater for his needs.

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Review from Edward D (Husband of Resident) published on 1 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I first visited St Peter's Court Care Home I was impressed because it seemed like a well-run residential hotel. Each member of staff smiled as I passed and they looked happy. When my wife moved in, I found that staff were eager to assist in making her comfortable. This has carried on ever since,
extra touches like passageway tables with fresh fruit, packets of biscuits and chocolate bars are freely available to mobile residents. This all helps to make the place like a home. Visitors are welcomed without restrictions on visiting hours, they can join residents for a meal without charge as a guest of the resident. Relatives can see that their loved ones could not be in better hands. The kind care company lives up to it'ss name!

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Review from A F (Relative of Resident) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit St Peter's Court Care Home at least once a week to see a family member. I am impressed with the level of care she receives from all staff members. The activities are varied on a daily basis. My family member has improved significantly whilst being a resident in terms of cognition, and memory
and she has put on weight, which she needed to. The menus are varied and offered very often in between meals are snacks, cream cakes etc. As a nurse, I can't praise this care home enough.

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Review from V N (Daughter of Resident) published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted with the care and support given to my step mum. All the staff are welcoming, and nothing is too much trouble. Although this is a care home, the staff go to a lot of effort to ensure that St Peter's feels homely, with residents' photos, lots of cosy sitting areas and a relaxed atmosphere.
There is good communication between staff and family. I think St Peter's is fantastic and am delighted that my mum is here.

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Review from Karen W (Daughter of Resident) published on 13 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are caring and compassionate. Can't do enough. As a family, it is important to feel comfortable and know that my mother is well cared for; they always make us feels welcome. Thank you.

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Review from S J (Daughter of Resident) published on 8 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one of Dad's arrival at St Peter's, the staff have all been very helpful and supportive to him and us as a family.
Bright and cheerful, they help all residents to have a pleasant day.
Activities help residents to mix and get to know one another.
Thank you from us all.

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Review from S B (Son of Resident) published on 18 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Dad's arrival, the staff have done a great job helping him to settle in. The room is spacious and bright, looking out into the garden. The residents have plenty to help them mix and lots of activities. All staff are jolly, caring and supportive.

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Review from Jean S (Daughter of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone on the staff is very welcoming, caring and supportive to both my mum and us as a family, eg keeping us informed about medical problems, how they are being addressed and how Mum is progressing. Whenever we visit, the staff approach us to give an update on how things are with Mum and how she
is on that particular day. There have been some very challenging and distressing situations, and all have been addressed promptly and with great professionalism. We are confident that Mum will continue to be treated with dignity and empathy for her situation. The new manager is very quick to implement new improvements. New activities and socialising events are in the pipeline.

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Current Review Score: 9.8 (9.794)

Overview of Review Score

The Review Score of 9.8 (9.794) out of 10 for St Peter's Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.794 for St Peter's Court Care Home is calculated as follows: ( (230 Excellents x 5) + (53 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 286 Ratings = 4.794

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Peter's Court Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (1)

Jamie

Jamie Stephenson

Job Title: Care Home Manager

What does ‘kindness’ mean to you?


“For me, kind care is adapting your service and support to every Resident’s wishes so that they are able to live how they want to.”


As a dedicated healthcare professional, Jamie has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. He is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Jamie closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. He extends this caring approach to his Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what he enjoys most about his role, Jamie remarked:


“I am lucky to be part of a team of likeminded people who share my passion for providing the best care for our Residents in a comfortable and welcoming environment.”


Jamie’s proudest achievement is working hard to demonstrate his ability to progress from Deputy Home Manager to Home Manager within seven months. In spare time, Jamie likes fine art, being outdoors and spending quality time with friends and family.


If you would like to find out more about St Peters Court, Jamie would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.


Frequently Asked Questions about St Peter's Court Care Home

What types of Care is St Peter's Court Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Peter's Court Care Home provide?

Palliative Care, Convalescent Care & Separate Specialist Dementia Care Unit are other types of care provided.

How many Rooms does St Peter's Court Care Home have?

There are 67 Single Rooms.

What are the Facilities & Services at St Peter's Court Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Peter's Court Care Home to the centre of Redcar?

0.3 mile(s) as the crow flies, distance by road may be significantly further.