The Riverside Hotel, Bw Premier Collection
2900 W Chinden Blvd, Boise, ID 83714
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4.5
#7 of 56 hotels in BoiseLocation
4.6
Cleanliness
4.5
Service
4.6
Value
4.4
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Welcome to The Riverside Hotel, BW Premier Collection! Nestled on over 14+ acres along the beautiful Boise River, the resort-style property features 300 remodeled guest rooms and suites, multiple on-site dining options, room service, flexible event space, nightly live entertainment, outdoor river-front dining, adjacent winery, direct access to the Boise River Greenbelt, new indoor swimming pool and fitness center, outdoor heated and saline treated swimming pool and hot tub. Guest rooms offer one King Bed or two Queen Beds, 55-inch HDTV with over 60 channels, down bedding, individual climate control, large soaker tub, dual-vanity, bathrobes, large work area, charging stations, and free wi-fi throughout the property. All guest rooms are equipped with refrigerator, microwave, and coffee maker for your convenience. We look forward to being of service!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Kids stay free
Electric vehicle charging station
Parking
Wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Saltwater pool
Shallow end in pool
Fence around pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Vending machine
Poolside bar
Bowling offsite
Canoeing offsite
Evening entertainment
Fishing
Patio
Water park offsite
Board games / puzzles
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun deck
Sun umbrellas
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Park View
Classic
Languages Spoken
English, Chinese, Italian
Hotel links
Special Offer:Book Now! Stay 3 Nights Get 10,000 Bonus Points!
Location
2900 W Chinden Blvd, Boise, ID 83714
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 59 out of 100
59
Boise Air Terminal (Gowen Field)
4 mi•
See all flights
Rental Cars
38 Restaurants
within 0.75 miles
Reviews
4.5
2,376 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Riverside Hotel, BW Premier Collection, is often celebrated for its attentive service, though some guests have encountered slower responses. Its prime riverside location and proximity to scenic walking trails are a draw for many visitors, while the hotel's lively atmosphere, bolstered by daily live music, garners mixed reactions.
The amenities, including diverse dining options and an enjoyable pool, along with the commendable cleanliness of the hotel, receive high praise. Room experiences vary, with noise being a concern for some, and the overall value proposition is seen as inconsistent by reviewers.
Location
Convenient
Atmosphere
Lively
Rooms
Comfortable
Value
Mixed
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Outstanding
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2,376Reviews20Q+A100Room tips
Traveler rating
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Detailed Reviews
Hotel's Favorite
I read a review from an idiot that made me very concerned, Yes, there was a musty old Smokey smell in the hallways, but it’s a very old hotel, It was clean and beautifully remodeled. staff member offered to help me with my suitcases climbing the stairs. I kindly declined. After that the room blew my mind. It was so spacious, clean and very nice, Loved everything about the room. The bed was so comfortable.
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Review collected in partnership with Best Western
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kathy Pidgeon, General Manager at The Riverside Hotel, Bw Premier Collection
Responded Aug 2, 2023
Thank you for staying here and for taking the time to write a review. I am so glad that you had a comfortable stay. Please come back and see us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location can't be beat. Make sure to go see the Whitewater park along the river front. The room was beautiful. Really appreciated the second wash basin outside the bathroom. Beautiful artwork in the rooms - photos of places in Idaho. Lots of plugs and USB ports everywhere in the room. The hotel also has a lot of Covid19 safety practices in place. The remote was presented in a plastic sleave. All decorative pillows etc was removed from the room. The servers at the Grill wore masks. The included breakfast was amazing value and was served plate by plate by the server. One stands in a line at the buffet. The server has a selection of items in front of her and you choose item by item. No one dishes up their own plate. Drinks are brought to the table by your server. All in all - will stay here again for sure. Just hope next time we have quieter people staying above us. Seriously - what were they tapping at at 1am??
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Date of stay: July 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kathy Pidgeon, General Manager at The Riverside Hotel, Bw Premier Collection
Responded Jul 30, 2020
Thank you for staying with us and for writing such a nice review. I agree that the Whitewater Park is a must see. I am glad that you enjoyed the local art and local food. I do apologize about the 1 am tap dancers (or whatever they were.) If that ever happens again, please call the front desk so we can investigate and quiet down your neighbors. I am so happy to read that you will stay with us again. We can't wait t welcome you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
My girlfriend and I visited Boise for a Nordic ski weekend at Bogus Basin. Riverside was ideally located right next to the river, easy walking distance from downtown Boise and close to some great restaurants. Great value location includes a solid breakfast buffet with omelet bar and bottomless mimosas on weekends. The real prize was the fantastic concierge / shuttle staff, who took us to and from the airport and everywhere else in downtown Boise we wanted to go. Picked us up with our skis and everything. Izzy was our first driver and he was awesome. Cory was fantastic and shared her stories of growing up on the Snake River. John gave us great wine bar advice, and we chatted with Steve about Boise St college sports - just a solid crew in every way. Highly recommended. Only drawback was the labyrinthine hotel layout and the jacuzzi water was too low to enjoy properly aprés ski.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rooms were spacious and king bed was comfortable. We paid extra for a river view room and it was very pretty and loved having the quick access to the walking path next to the river. The outdoor cafe had great food and cocktails at a reasonable price and all the staff were friendly. HOWEVER, we will not stay at the Riverside Hotel again due to the amount of parties and late night noise both nights we were there. The first night the room to our west had a loud group until 1230am. Someone called security to quiet them down but as soon as security left they continued their party. Security never rechecked the noise. The second night was even worse from the room to the east of us. They started their very loud party on the outdoor patio and we called security at 140am asking to have the party shut down. The group moved into their room/suite and got even louder. We called security again at 215am asking if we could changes rooms. We were told the hotel was sold out. Security responded a second time and the party finally ended. I complained to the front desk when we checked out the next morning and was not offered any type of compensation.
We spoke with another guest before we left and they told us they could also here the noise/party in their room.
We spoke with another guest before we left and they told us they could also here the noise/party in their room.
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Date of stay: September 2020
Location
Cleanliness
Service
Room Tip: Choose an upstairs room...you can hear every footstep in the ground floor rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kathy Pidgeon, General Manager at The Riverside Hotel, Bw Premier Collection
Responded Sep 19, 2020
I always enjoy hearing from our guests be it good or bad as this is how we can improve. Thank you for letting me know about the noise. This is certainly not what we want for our guests and I will talk to our security director and make sure the staff is more on top of this. We will keep trying to get better so I hope you will consider staying again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This has potential to be a great stay but our account made it less than ideal. The positives: wonderful breakfast options at their buffet. Awesome pool with food/beverage poolside options from the Sandbar. Comfortable beds, spacious, clean rooms and decor. The negatives: pool closure posted right before opening. Huge disappointment since this was the reason we chose to stay here. We had a long day of car travel ahead and planned our entire morning around having our kids swim for an hour before departure only to be offered "sorry, did you not get to swim yesterday?" Why, if it was closed for "treatment" could they not have treated it upon closure the previous day? or earlier that morning. We witnessed the staff arrive at the pool (from our hotel room-pool view) an hour or so upon a 10am opening and signs weren't posted of its closure until right before. The sign stated they would open at 1:30 so that tells me the "treatment" most likely takes 4 or 5 hours. Had this been managed better, the pool could have been opened when guests expect it to be. Unlike weather or toileting accidents, the chemical issue seems like something they could have controlled. At the very least, offer more than a seemingly insincere apology. That would have gone a lot farther when considering another BW stay in the future. Another negative was that we booked a room for 5. When realizing there wasn't enough bedding in the room, we informed staff and was told "sorry, our rooms are fully booked. We don't have extra bedding." What?! We could get by with just a blanket. Our kids were tired and the 45 minute delay to getting to bed while they came up with bedding was frustrating but they did pull through. Lastly, regardless of a pandemic, buffets should have sanitizer available before people use utensils in the buffet lines. They did have an omelette station where you only touch your plate and the cook does everything else, which was a better option but the line was very long for only one employee to be running (she was amazing though). Would I stay here again? Hard call because the pool is a huge draw. We were just very disappointed with the handling of the situation.
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We live in town and made a reservation to stay over so we could use the hot pool. We were not informed a separate reservation was required so the whole reason we sent the money to reserve the room became obsolete. The cleaning staff were very loud in the room next to us the next morning. Otherwise, this is a great location and the concert venue they offer is a great experience.
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Review collected in partnership with Best Western
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I just accompanied my husband to a conference here and we stayed for four nights total. This place is five star not in the sense of the Ritz Carlton but in the sense that they do what they do really well. They seem to have a good handle on a fun and well coordinated stay for the conference goer as well as for the family. The rooms are spacious, clean and quiet despite the presence of quite a few children and dogs. The beds are comfy and there’s individual thermostats. Housekeeping did a great job of getting our room made up even when we were in and out quite often they managed to get in there when we weren’t. I advise that due to the layout of this hotel some of the rooms can be very very far from the lobby, restaurants and conference area. If that is an issue for you you might want to request one close to the lobby. When we ordered Domino’s Pizza, the first thing that driver said to us when we answer the door is, I hate this hotel, based on the fact that he has long long walks to deliver his pizzas. I think about half the rooms face inward and would have a balcony or patio. Our faced outward towards the parking lot but that wasn’t a big issue for us. Also a lot of people have mentioned the breakfast but on the conference rate the breakfast is not included. There are coffee makers in the room and there’s also coffee provided in the lobby in the mornings although I would add a nice touch would be to keep that coffee pot in the lobby going all day long. The swimming pool is large, clean and heated and a huge center of attraction. During the week I counted myself and 17 other women ( likely conference wives) whereas on the weekend the place was loaded with families and children. It was fun either way. I feel like this hotel does a great job supporting local. The rooms have local photography, the halls were lined with all sorts of local art for sale and best of all they have a continuous lineup of local musicians that doesn’t seem particularly repetitive. The restaurant in the lobby was busy every breakfast and the restaurant beside the pool was busy every evening. They seem adequately staffed which is saying some thing these days. I would classify the food as average to above average and the prices are higher than what you pay elsewhere but not as high as you find in most hotels. The location right along the green belt and river is lovely and nice for walking. We didn’t have a car but were able to take the hotel shuttle and lime scooters around.
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kathy Pidgeon, General Manager at The Riverside Hotel, Bw Premier Collection
Responded Jun 24, 2022
Thank you for staying with us and thank you for writing such a thorough review of the hotel and the area for future travelers. We look forward to seeing you again next time you are in the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful exterior with grand entry into the hotel, very inspiring . The room was very comfortable with view into the courtyard, soft bed, and bigger size than most hotels. The bathroom and separate sink for makeup, with modern size toilet, and large garden type tub was very nice. The hot pool with adult hours was better than expected, and location near the river with the Sandbar for drinks and food IS SPECIAL!
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Review collected in partnership with Best Western
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kathy Pidgeon, General Manager at The Riverside Hotel, Bw Premier Collection
Responded Apr 20, 2021
Thank you for staying with us and for writing such a nice review. I am glad that you enjoyed your stay and I hope we will be able to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place is huge! You definitely need the map to get around. There aren't many locations on premise with an elevator so there was a lot of walking and stairs (which wasn't a terrible thing, I didn't have a lot of luggage). I was here for a conference and my coworkers were placed in different locations all over the hotel so we were all really far apart and two of us fairly far from the conference rooms. The rooms and linens were clean and while the bed was comfortable it was very soft and the pillows were extremely soft, too much so. The room I was in had a balcony which was awesome to sit in the sun and it overlooked the pool area which was beautiful and had a neat little grill and live music both Monday and Tuesday nights. It appeared the pool didn't open until 4pm on Wednesday but I didn't look to see if that was standard or not. There was little umbrellas over seating areas and it said the pool was salt water which was neat. The website said no pets other than service pets were allowed but it appeared after we got there, that was incorrect. I was debating bringing my dog but left him at home because he's not a certified service animal. The hotel is in a great location. There are several breweries and wineries very close by, minutes walking which was really neat. There are also places to eat and drink on site and other food (including Joes Crab Shack) very close. It's situated right along the river and has a beautiful path for walking or riding bikes. You can even walk down and watch the surfers and kayakers in the man made waves in the river. Other than the live music going until about 830p the room was quiet, you didn't hear your neighbors talking, walking or showering. Check in and check out was quick and efficient. There was lots of room to park all around. The conference rooms were set up nice and they were easily transitioned from a large room into 4 break out rooms. The food they served was good and the staff were always coming through taking dirty dishes and trash away. My room had a microwave, coffee maker and fridge. There were ample places to charge with USB ports and outlets. The bed had cute little reading lights next to each side so you didn't have to turn on the whole light. The black out curtains worked pretty good too. I didn't eat or drink at any establishments on premise, mostly because the conference served us most of the time. They did not allow late check out which was a bummer because our conference ended at 530p.
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Review collected in partnership with Best Western
Date of stay: April 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kathy Pidgeon, General Manager at The Riverside Hotel, Bw Premier Collection
Responded Apr 29, 2022
Thank you for staying with us and for writing such a detailed review. I am glad you enjoyed your meeting and your stay. I hope we see you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed under the Warm up to Winter package, which included slippers and robes for the heated pool, hottub, firepit and poolside bartender. The experience was amazing. We also received a $50.00 gift card that we used for our dinner while watching the Christmas movie Elf in the Saphire Room. We love that we can book a room and not have to leave the hotel grounds. Saphire Room offers year round entertainment, there are restaurants, happy hour even on weekends, and a heated pool. Will be back!
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Review collected in partnership with Best Western
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kathy Pidgeon, General Manager at The Riverside Hotel, Bw Premier Collection
Responded Jan 8, 2021
Thank you for staying with us and for writing a review for future travelers. I am so glad that you enjoyed yourself and I am especially happy to hear that you will be back. We can't wait to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$188 - $249 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree boise, boise doubletree
LOCATION
United StatesIdahoBoise
NUMBER OF ROOMS
300
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about The Riverside Hotel, BW Premier Collection
Which popular attractions are close to The Riverside Hotel, BW Premier Collection?
Nearby attractions include Kathryn Albertson Park (0.7 miles), The Sapphire Room (0.01 miles), and Esther Simplot Park (0.5 miles).
What are some of the property amenities at The Riverside Hotel, BW Premier Collection?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Riverside Hotel, BW Premier Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Riverside Hotel, BW Premier Collection?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Riverside Hotel, BW Premier Collection?
Yes, free parking is available to guests.
What are some restaurants close to The Riverside Hotel, BW Premier Collection?
Conveniently located restaurants include Sandbar Patio Bar & Grill, Riverside Grill, and The Stagecoach Inn.
Are there opportunities to exercise at The Riverside Hotel, BW Premier Collection?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The Riverside Hotel, BW Premier Collection have an airport shuttle?
Yes, The Riverside Hotel, BW Premier Collection offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Riverside Hotel, BW Premier Collection have airport transportation?
Yes, The Riverside Hotel, BW Premier Collection offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Riverside Hotel, BW Premier Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Riverside Hotel, BW Premier Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.