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Reviews of Sterling Inn & Spa - an Ontario's Finest Inn

4 out of 5
Sterling Inn & Spa - an Ontario's Finest Inn
5195 Magdalen St, Niagara Falls, ON

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1145 out of 1524 reviews" "
Rating 8 - Good. 266 out of 1524 reviews" "
Rating 6 - Okay. 69 out of 1524 reviews" "
Rating 4 - Poor. 23 out of 1524 reviews" "
Rating 2 - Terrible. 21 out of 1524 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

D Todd

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous property. Clean, spacious rooms, comfy bed, extremely helpful staff, love breakfast in bed, quiet, overall a very lovely stay. Not our first stay nor will it be our last. Highly recommend trying it out, you will not be disappointed
Stayed 2 nights in May 2024
Response from Deanna on May 13, 2024
Thank you for your valuable feedback. We hope to welcome you again soon.

10/10 Excellent

shivam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 2 nights in Feb 2024
Response from Deanna on May 13, 2024
Thank you for staying with us at Sterling Inn & Spa. We hope to welcome you again.

10/10 Excellent

Shirwanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this small, personal, and clean hotel. The spa is fabulous. The staff is so accommodating and friendly. My current favorite hotel in Niagara Falls. Keep up the good work. We will see you again next year.
Stayed 2 nights in May 2024
Response from Debra - Operation Manager on May 11, 2024
Thank you for your amazing review Shirwanda. We are so delighted to know that you enjoyed your stay at Sterling Inn and Spa. Looking forward to your return stay with us.

10/10 Excellent

Kendal S

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 3 nights in Apr 2024
Response from Debra on May 12, 2024
Thank you Kendal for taking time to do a valuable review for Sterling Inn and Spa.

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large rooms with nice features. Daily breakfast delivered to your door. Short walk to the strip for everything. We had a nice fireplace and a jacuzzi tub. Nicely setup coffee station in the lobby. I would recommend anyone looking for a nice hotel to add this to your short list
Stayed 2 nights in May 2024
Response from Debra - Operation Manager on May 11, 2024
Thank you Andrew for your great review. At Sterling Inn and Spa we work hard to offer high-quality service to every guest. We look forward to have you return and stay with us again in the future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Deanna on May 10, 2024
Thank you for your review., as we appreciate your feedback. Please visit us again.

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded my expectations. It was close to all amenities and the staff and service was above and beyond anywhere else I have stayed. My room was upgraded without having to ask. When I checked out I spoke to Greg who was very friendly and asked about our stay. I would recommend anyone traveling to Niagara Falls to stop looking any further for a hotel and book this one as you will not be disappointed.
Stayed 3 nights in May 2024
Response from Deanna on May 8, 2024
Thank you for your valuable feedback. We are thrilled that we exceeded your expectations, and that you enjoyed all aspects of your visit.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place, very clean and quiet, rooms are very spacious, only thing i could suggest maybe add a microwave in the rooms?
Stayed 1 night in May 2024
Response from Deanna on May 8, 2024
Thank you for your review and for staying with us at Sterling Inn & Spa.

10/10 Excellent

Samira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Deanna on May 6, 2024
Thank you for staying with us at Sterling Inn & Spa. We hope to see you again soon!

2/10 Terrible

paul

Traveled with family