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Great no problems. Very friendly. An hour ahead of schedule
Great no problems. Very friendly. An hour ahead of schedule
Great crew. Uncomfortable cramped seats. Crappy snacks. But on schedule and no doors blew off.
There should be in flight entertainment screens and there needs to be more variety in the entertainment offerings.
Staff lovely. I was unable to set up my computer with your wifi system, could not figure out why.
My Favourite Airline, only wish it had more direct flight options from EWR to San Diego and Seattle.
This was my return flight. Everything met or exceeded my expectations. Crew was polite and friendly. Two small snacks and beverages were served during the 5 hour flight. Flight was not full so I had a bank of seats to myself. Being long legged, I might have liked a little more leg room, but it was okay. The flight to my destination had tons of leg room, I expect it was because I was in an exit row then. Loading went quickly and we arrived early. There was very little to complain about by today's standards.
Everything was on time. The plane was clean and the crew was friendly and professional.
That they have Water and non-alcoholic beverages! Love being hydrated on flights
Alaska seems to be pretty no frills: no real snack even for a 7 hr flight, no TV screens, and cramped seating. But the price was right and staff was good.
Was fortunate the fare was the lowest I’ve seen. Am loyal to Alaska and booked everything on the app. Very pleased with all the reminder emails. Changed seats and ordered food by app. Despite the door plug incident, and the flight on a Max9, it was still very relaxing. Very happy with the crew. They were all very polite and gracious. I wish I could thank them all again. Turbulent a little but great flight. Oh, and the snack box was worth it!
Uncomfortable seats on 14 hour flight. Mediocre food. On time and great crew.
Really impressive staff at airport and on plane, especially given how busy it was
The upgrade was a pleasant surprise and I was sooooo tired of traveling these days. 10/10 just for that
Crew was great. However the seat I had would not recline and stay put. It would spring back to upright. Hopefully they can check the seats and maintain them. Otherwise the plane is clean and the crew is very friendly.
Lost luggage! No representative of the airline present at the airport. Air France contracted the service out to a 3rd party service. The service has no ability to track the missing bag or provide a time frame on its arrival.
Pricing of seats is difficult - price transparency has disappeared. First class, business class. Comfort plus, economy, basic…. Especially the pricing of seat reservation. Used to be but early get a better price; now it seems prices are falling as we get closer to departure. Miles ticket value has gone away. Give me a break. Everybody is playing the game of upselling and delivering lower service. When demand drops, so will the game of price gouging, but we’ll see.
They made us check our bag…. Even though there was plenty of space up top… and then proceeded to shatter by brand new luggage 😞
Smooth boarding and I always like when the crew asks passengers with tight connections to deplane first. I wasn’t in that group but many times needed to be. When the staff asks for it the other passengers usually listen.
I was flying from nyc jfk home to Miami and I used a flight credit from delta since they destroyed my bag earlier that year. On this return flight I landed retrieved my bag and noticed when I got home that delta ripped a hole in my bag and got one of my belongings caught up wrapped around the wheel of my Tumi bag!!! Oh and now their policy says they won’t replace it.
Upon landing our breakfast were left, which means all the tray tables were were down for on landing . Isn’t there an FAA have rule about that
Another horrible Jet Blue experience. This airline has suffered the biggest decline of all from best to worst. TVs didn’t work (again). internet was temperamental. Boarded late and couldn’t get organized to serve snacks.
I hate their constant delays! It’s as if I cannot confidently make plans for timing when I'm traveling with them. I slept through it, so all I can say is it was good.
The staff at JFK were rude and unhelpful. I was harassed for the same bag that I used on my flight to jfk with no issues claiming it was the inappropriate size. The women then allowed my travel companion to board with the same size bag because they thought she was more “humble”. Also on the flight when informing the flight attendant that nationals no longer have to fill out the Bahamas immigration form my statement was met with eye rolling and attitude.
One of the crew members, a male complained about my bag being too heavy, which I felt was really unnecessary. I am disabled and would have carried it myself if I thought it was going to be a problem. In addition the landing was rough because everyone gasped in unison which it touched down.
Surly, unhelpful ground staff at JFK. There was a complete lack of empathy—a flawed check-in ordeal caused us to miss our flight. All airlines that I have ever flown would have worked to help me solve the ticket problem. Instead, frontline employees shrugged their shoulders and pointed fingers at us for having made an error. I will do anything to avoid EVER flying on Jet Blue again. It well deserves its low rank among airlines.
I'll nevere ever give up jet blue for years now and I will never change
From bag drop to boarding, it was great. In-flight is a little different. The seats were a little uncomfortable for that long of a flight. The rest of the cabin crew except for Eva was wonderful. Eva was not friendly at all. I've had to personally encounter her twice in-flight. First time was when I had to go to the lavatory in the back of the plane, and since it was the first for me to board such tiny plane, I didn't know we were using the crew toilet. She was giving me an attitude while telling me where and how to open it since it's not the regular push to open type of door. The second one was when I had to throw trash then use the lavatory again. I asked where to throw them, and unfortunately she was the only crew in the back doodling on her phone, she had to point it out to me with an attitude then told me to wait on the carpet, which I understand because I didn't realize that, but she could have been nicer. After all, I'm a paying customer, and assisting a passenger who isn't knowledgeable about the aircraft is one of the things she's there for. The rest of the experience and crew from bag drop to in-flight were excellent except for her.
It took an hour to get my bag after landing. Not exaggerating
We flew halfway to our destination (NYC to Burlington) and turned around due to a mechanical issue (landing gear wouldn’t retract automatically). We turned back to JFK for JetBlue’s benefit as we landed safely at JFK and could've just as easily landed safely in Burlington on our Christmas Day flight. Instead the company directed the crew to return the plane to more easily service the aircraft. The passengers landed 3 1/2 hours later and JetBlue gave each passenger $50 for the trouble. Hardly fair compensation to be separated from family on Christmas Day.
I had a horrible experience with TSA at the airport. I had to go through TSA several times as there was some issue each time with a piece if clothing I had on. It was so busy & chaotic that I ended up forgetting my Apple laptop at TSA. It’s been days & I can’t get through to anyone to get useful info on how to get it back. I’m very angry because contacting lost & found shouldn’t be this difficult. Employees should know what is going on at their place of work. It seems no one knows as everyone’s answers are contradictory, or you can’t speak directly to anyone as the calls are automated. Very upsetting.
Don't often sit in 1st class. Our experience was great.
The 2 hour delay was frustrating but our crew did a great job getting us out quickly and keeping communication especially with the people who had connecting flights
It was right on time and crew were very courteous
So i was checked in for the seat number 40K. Unfortunately my seat was not able to recline which end up having very uncomfortable 15 hours flight.
Lack of information. No meal for a 6hr international flight that departs during dinner time
American always delays flight so it stressful getting the next connection
Food was very bad, eg noodle dish that could have hardly cost more than $1 plus a dry piece of bread a sad salad and a fig bar. Entertainment was also disappointing, mediocre movies and Tv shows and barely any classical music.
Flight was 2 1/2 hours late and information at the gate was inaccurate and inconsistent with online data.
Nothing really nondescript, the flight attendants were friendly and helpful.
I rarely vote ‘Excellent’ but this AA flight out of LGA was amazing. On time departure, early arrival, amazing crew, smooth flight, baggage came out quickly. It was the best airport/ flight experience that anyone could ask for/dream of. Highly recommend. I usually fly Delta but American Airlines really stepped up their game.
New York John F Kennedy Airport (JFK)United States
The Bahamas - New York John F Kennedy Airport