How to Reset a Voicemail Password on Android

Open the Phone app's voicemail settings to change the PIN on some devices. If you forgot your PIN, some carriers let you reset it through a call or text

What to Know

  • If you know your password, open the Phone app and go to three dots > Settings > Voicemail > Change PIN.
  • If you forgot your PIN, you can reset it through your carrier. For Verizon, dial *611 (it's different for other carriers).
  • Some devices let you press-and-hold 1. Follow the voice prompts to reset the voicemail PIN.

This article explains how to reset your voicemail password on Android. The instructions apply to all Android phones regardless of the manufacturer (Samsung, Google, etc.).

How to Reset Your Voicemail Password on Android

How you change your Android voicemail password depends on your carrier. You can contact them directly (more on that below), but in some cases, you can change your password in the Phone app, assuming you know the current password. Here's what to do:

  1. Open the Phone app and tap the three dots in the upper-right corner.

  2. Tap Settings.

  3. Scroll down and tap Voicemail.

    Three dot menu, Settings, and Voicemail in the Android Phone app
  4. Tap Change PIN.

  5. Enter your current password and tap Continue.

  6. Enter a new PIN, and then tap Continue. Enter the code again and tap OK to confirm.

    Change PIN and Continue in the Phone app on Android

How to Reset Your Voicemail Password on a Samsung Phone

Resetting a Samsung device's voicemail password works a bit differently. Try the steps below, but if they don't work on your specific phone, continue down the page to see the carrier-specific instructions which will definitely work.

  1. Open the Phone app and press-and-hold 1 until it starts to call your voicemail.

  2. Press 5, or listen to the automated voice to know which number you should use to change your password security.

  3. Press 1, or whatever number the automated system says is for changing your password.

  4. Enter the new voicemail password followed by #.

  5. Listen as the password is repeated back to you. If it's right, confirm by pressing # once more.

What Can I Do If I Forgot My Voicemail Password?

If you forgot the password you created when you first set up your voicemail, then you'll have to reset it through your carrier.

Reset AT&T Voicemail Password

AT&T users can reset their voicemail password through the company's website.

  1. In your phone's browser, open your AT&T account overview page and go to My wireless.

  2. In the My Devices & add-ons section, choose your device.

  3. Select Manage my device and choose Reset voicemail password.

If you have an AT&T prepaid phone, dial 611 and navigate the voice prompts to change your voicemail password.

Reset Verizon Voicemail Password

To reset the voicemail password on a Verizon phone, dial *611. Provide the requested information, then say “Reset voicemail password” when the assistant asks what you're calling about. The automated system will take you through the process.

Reset Tracfone Voicemail Password

Tracfone customers can reset their voicemail PIN via text messaging.

  1. Start a new conversation and enter 611611 for the recipient's number.

  2. In the message field, type voicemail and tap Send.

  3. In a minute or so, you'll get a reply with a link. Don't tap the link. Instead, reply Y to reset your password to the last 4 digits of your phone number.

    To access your voicemail and change the password, press and hold 1 on the dialer.

Reset T-Mobile Voicemail Password

To reset your password to voicemail to the last four digits of your phone number, dial #793#. The next time you check your password, you can change it to whatever you want. To disable the password altogether, dial #796#.

Reset a Voicemail Password With Other Carriers

If you have a different carrier, go to their website and look for instructions on how to reset your voicemail password. Alternatively, do a web search for “reset voicemail password with [your carrier]."

FAQ
  • How do I disable my voicemail on Android?

    How you turn off your Android voicemail depends on your carrier. You may need to use a carrier-specific code, disable call forwarding, or you can just fill up your mailbox.

  • Can I bypass my voicemail password on Android?

    It depends on your carrier. Check your carrier's website to see if they offer advanced security options that let you disable your voicemail password.

  • Why are my calls going straight to voicemail on my Android phone?

    If you're missing calls on Android, check you volume settings and adjust the Ring volume. Disable Airplane mode, Do Not Disturb, and call forwarding if you have them enabled.

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