My husband and I have previously enjoyed the food, service and atmosphere of The Red Hat over the last few years. However, the last two times we have gone to celebrate our wedding anniversaries, it has been very disappointing!
Most recent on July 8, 2022,...we were seated outside and waited a rather long time for our waitress Olivia to take our drink order. When she finally came to our table, we actually were ready to order, cocktails, a crab cake appetizer we requested to share and our Main courses.
We then waited some more when our appetizer came to our table even before our drinks! No side plates to share so we had to wait to ask staff for side plates to which they did bring us. Crab cakes were light and flavorful. A bit more time passed before Olivia our waitress stopped by our table to see how our appetizer was when we the asked her for our drinks. She told us, “Sorry, the bar is backed up.” Yet other tables that were seated after us were served their cocktails almost immediately.
More time had passed when we finally got our cocktails and to be honest, I don’t think they had an ounce of alcohol in them. Certainly not worth $17.00 each!!
Then entrees came. Lobster roll and fries were good. Scallops were very salty and again not worth $40.00. Was disappointed with menu selection compared to previous visits.
Tonight, while eating our dinner the table next to us had a dog and it was barking. Since when are dogs allowed to dine??
Would’ve liked to have gotten dessert and a glass of wine. However, after this dining experience, we didn’t order dessert and just wanted our check!
Once again, we waited to grab Olivia. When we finally made contact with her we waited yet again for the check to come and waited for her to process our payment. I have to say that the rest of the waiters and wait staff were phenomenal. On point and present to patrons needs. Unfortunately, we will not be returning anytime soon. The overall experience was disappointing!!More