Hard Rock Cafe - Pigeon Forge Restaurant - Pigeon Forge, TN | OpenTable
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Hard Rock Cafe - Pigeon Forge, Pigeon Forge, TN

Hard Rock Cafe - Pigeon Forge

4.2
4.2
682 Reviews
$30 and under
American
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

Make a reservation

2 people

7:00 PM


Booked 6 times today

Order delivery or takeout

Private dining

Private dining

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Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Phone number
    (865) 430-7625
  • Payment options
    AMEX, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive chef
    Jason Webb
  • Catering
    We offer entertainment options and unique merchandise to complement your event. Our catering menus are structured or can be customized specifically for you!
  • Private party facilities
    Whether your hosting a business convention, rehearsal dinner or holiday party, we have the space you need for a flawless event. We offer a number of event spaces that accommodate up to 450 guests. Seated dinner and reception-style layouts are available to choose the one that fits your event.
  • Private party contact
    Pigeon Forge Sales Team: (865) 430-7625
  • Neighborhood
    Pigeon Forge
  • Cross street
    Parkway and Music Road
  • Parking details
    Public Lot
  • Public transit
    Trolley stop at stop light zero on the Parkway in Pigeon Forge, just a few yards from the Cafe entrance.
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Delivery, Dog Friendly, Entertainment, Full Bar, Gluten-free Options, Late Night, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine
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What 682 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.1Food
  • 4.4Service
  • 4.3Ambience
  • 3.7Value

NoiseModerate

Loved For

  • East Tennessee

    Kid-friendly

  • East Tennessee

    Hot spot

  • East Tennessee

    Lively

  • Gatlinburg / Pigeon Forge

    Best Overall

  • Gatlinburg / Pigeon Forge

    Best Food

  • Gatlinburg / Pigeon Forge

    Best Service

  • Gatlinburg / Pigeon Forge

    Best Ambiance

  • Gatlinburg / Pigeon Forge

    Best Value

  • Gatlinburg / Pigeon Forge

    Good for groups

  • Gatlinburg / Pigeon Forge

    Lively

  • Gatlinburg / Pigeon Forge

    Most Booked

682 Reviews
  1. OpenTable Diner

    E. Tennessee

    1 review

    3.0

    1 review

    Dined 6 days ago

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 4
    This is the second time we’ve driven up to Pigeon Forge this year for dinner at Hard Rock Cafe on a Sunday and both times the food was lacking. The nachos were extremely dry and stale this time . I normally don’t complain but since this was the second time I thought I’d give a review. I do think it’s amazing that they host the School of Rock and I thoroughly enjoined watching the children perform. Our waiter was very attentive and kept our drinks filled and was worth the tip we left. The food on the other hand wasn’t worth the cost in my opinion.
    Hard Rock Cafe - Pigeon ForgeResponded 2 days ago
    Hi! I'm sorry to see that you only had three star experience at our café. Our goal is always to provide excellent service and great food. We are excited to hear you enjoyed that School of Rock event the day of your visit! My sincerest apologies that our food quality did not meet your expectations. I would love to speak with you further about your visit so we can improve on our food quality in the future and receive 5 star review from you next time. Please contact me at your convenience. Our goal is to regain your confidence in our restaurant. Sincerely, Dennis Edwards General Manager 865-430-7625

    Is this helpful?

  2. EricD

    New York City

    7 reviews

    1.0

    7 reviews

    Dined on May 17, 2024

    1. Overall 1
    2. Food 4
    3. Service 2
    4. Ambience 1
    The worst HR Cafe ever!! The bartender did all what she could do, but it was all chaos and waiting, waiting,... and dirty glasses, napkins, plates, etcetera all over the bar. The manager (I think she was) came to the rescue, for 4 (four) minutes and made the chaos even worse. Never again and a disgrace for HR Café!!!
    Hard Rock Cafe - Pigeon ForgeResponded 5 days ago
    Dear Eric, I apologize that you had such a bad experience in our café during you last visit with us. Our goal is always to provide excellent service and great food. We're disappointed that we didn't meet your expectations. I would love to speak with you further about your visit so we can improve our service in the future and receive 5 star review from you next time. Please contact me at your convenience. Our goal is to regain your confidence in our restaurant. Sincerely, Dennis Edwards General Manager 865-430-7625

    Is this helpful?

  3. OpenTable Diner

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on April 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was great, service was amazing, it’s loud but it’s expected.
    Hard Rock Cafe - Pigeon ForgeResponded on April 29, 2024
    Hi Anonymous! We are so glad you felt safe with our menu! This compliment will put a smile on Ashley's face! We appreciate your FIVE STAR review, please come back and visit us soon! Nicole Smith Operations Manager

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  4. Emma

    New York City

    24 reviews

    5.0

    24 reviews

    Dined on April 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    We loved it so much that we ate there twice. Food and service was great. Highly recommend.
    Hard Rock Cafe - Pigeon ForgeResponded on May 2, 2024
    Hi Emma! We appreciate your FIVE STAR review! We look forward to your third visit, come back and see us soon! Nicole Smith Operations Manager

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  5. OpenTable Diner

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on April 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Service was great. Thanks so much! Awesome music.
    Hard Rock Cafe - Pigeon ForgeResponded on April 29, 2024
    Hey Anonymous! Thanks for the FIVE STAR review! We have live music every Friday & Saturday night, come back and see us again soon! Nicole Smith Operations Manager

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  6. bigbluesy

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on April 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was excellent and our server Jeffrey was even better! Awesome experience from start to finish!
    Hard Rock Cafe - Pigeon ForgeResponded on April 21, 2024
    Hi BigBluesy, We appreciate your FIVE STAR review! We are thankful for your feedback, this will surely put a smile on JD's face when we share it with him. Come back and visit with us again soon! Nicole Smith Operations Manager

    Is this helpful?

  7. BriannaR

    Nashville

    1 review

    5.0

    1 review

    Dined on April 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was great, quick service, and manager greeted and thanked us for choosing Hard Rock. Great environment.
    Hard Rock Cafe - Pigeon ForgeResponded on April 18, 2024
    Hi Brianna! We appreciate your FIVE STAR review! We are always happy when our guests choose Hard Rock! Come back and see us again soon! Nicole Smith Operations Manager

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  8. David

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on April 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent food and some great music the night we were there with some soulful acoustic renditions of classic rock songs!
    Hard Rock Cafe - Pigeon ForgeResponded on April 11, 2024
    Hey David! We are so glad you a great visit and got to enjoy the live music! Come back and see us again soon, we have live music every Friday and Saturday night! Nicole Smith Operations Manager

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  9. Sean

    Cincinnati

    3 reviews

    4.0

    3 reviews

    Dined on April 6, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    We showed up a bit early and were told we could be seated closer to our booked time which was perfectly fine with me, as they didn’t seat us any later the time we booked. The manager, Shane (I believe?), was literally all over the place doing support work to keep the place moving along nicely and in fact was who seated us as the hostess was seating others. Server was helpful and kind. Food was good as always. However, do not bother trusting that concierge guy.

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  10. OpenTable Diner

    E. Tennessee

    1 review

    4.0

    1 review

    Dined on April 5, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Great accept for the Whyndam scam at the end. Beware of the free gift.
    Hard Rock Cafe - Pigeon ForgeResponded on April 8, 2024
    Hi Anonymous, We appreciate your review and the feedback. We will be sure to talk to our Wyndham representative about your experience. We look forward to your next visit with us in Pigeon Forge! Come back soon! Nicole Smith Operations Manager

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  11. WDawn

    E. Tennessee

    2 reviews

    4.0

    2 reviews

    Dined on March 31, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Service was wonderful and the food was good, but somewhat over-priced. Over $20 for a burger is a bit much. However, overall everything was very good.
    Hard Rock Cafe - Pigeon ForgeResponded on April 5, 2024
    Hi WDawn! Thank you very much for your review and for your feedback! We are glad you enjoyed your visit with us, come back and see us again! Nicole Smith Operations Manager

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  12. Cori

    Dallas

    25 reviews

    vip
    5.0

    25 reviews

    Dined on March 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Ashley is an excellent server, and my food was perfect.
    Hard Rock Cafe - Pigeon ForgeResponded on April 5, 2024
    Hi Cori! We appreciate your FIVE STAR review! Ashley is amazing, we agree! We are so glad you had a great experience and will share this with her! Come back and see us again soon! Nicole Smith Operations Manager

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  13. OpenTable Diner

    Louisville

    10 reviews

    vip
    1.0

    10 reviews

    Dined on March 28, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    After being seated we were not visited for 10 minutes. I asked for service and the manager was awesome and make things better but said she would take an appetizer off our bill but didn’t. Shrimp was great, other food was very salty and marginal. I have no desire to go here again. Don’t tell a guest you will take something off your bill then not.
    Hard Rock Cafe - Pigeon ForgeResponded on March 30, 2024
    Hi, I'm sorry to hear that you had such a negative experience at our café. Our goal is always to provide excellent service and great food. We're disappointed that we didn't meet your expectations, all of our guests should be greeted in a timely manner. I would love to speak with you further about your visit so we can improve our service in the future and receive 5 star review from you next time. Please contact me at your convenience. Our goal is to regain your confidence in our restaurant. Sincerely, Dennis Edwards General Manager 865-430-7625

    Is this helpful?

  14. KatieAnna

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on March 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server Jessie was amazing, very personable, knew the menu very well and gave great suggestions. Our food was awesome, served quick, and was reasonably priced. Next time in town we will be back.
    Hard Rock Cafe - Pigeon ForgeResponded on April 5, 2024
    Hi KatieAnna! We are so happy you had such a wonderful visit! Jessie is one of a kind! This will make her and the kitchen very happy to hear. Come back and see your fam! We look forward to your next visit! Nicole Smith Operations Manager

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  15. OpenTable Diner

    Richmond

    4 reviews

    5.0

    4 reviews

    Dined on March 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    One of the best Hard Rock experiences we have had. Food was outstanding.
    Hard Rock Cafe - Pigeon ForgeResponded on March 29, 2024
    Hi Anonymous! We appreciate your FIVE STAR review and the great compliments! We look forward to seeing you at your next visit! Nicole Smith Operations Manager

    Is this helpful?

  16. KateB

    Detroit

    4 reviews

    3.0

    4 reviews

    Dined on March 24, 2024

    1. Overall 3
    2. Food 1
    3. Service 2
    4. Ambience 4
    My husband and thought the chicken sandwich tasted off. It is very overpriced.
    Hard Rock Cafe - Pigeon ForgeResponded on March 30, 2024
    HI Kate, I'm sorry to hear that you had such a negative experience at our café. Our goal is always to provide excellent service and great food. We're disappointed that we didn't meet your expectations, I apologize that you did not enjoy your chicken sandwich. This definitely needs to be addressed. Our sincerest apologies regarding the sales pitch as well. I would love to speak with you further about your visit so we can improve our service in the future and receive 5 star review from you next time. Please contact me at your convenience. Our goal is to regain your confidence in our restaurant. Sincerely, Dennis Edwards General Manager 865-430-7625

    Is this helpful?

  17. JaimeM

    Denver

    1 review

    3.0

    1 review

    Dined on March 23, 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 4
    Had not been to a Hard Rock in many many years and decided to take our son while on vacation. The overall experience was ok, it has certainly changed so much. The concierge trying to sell us discount tickets for attractions as long as you listen to 2 hours of a Wyndam time share offer the next day or so is just really bad. He was nice about it, but the last thing we wanted to hear while waiting to be seated was a sales pitch. If you want to sell discounted tickets, do so without the sale pitch and just have guests show proof of their food receipt to get discounts that way. Spend more in Hard Rock and then get more in discounts. Lose the time share pitch!! They have a kids menu, but do not have lemonade?? Waitress said we had to order a non-alcoholic strawberry lemonade instead. Sure ok….when the bill came….that was $15!!! And our son was not a fan of their boiled hot dog. Not sure we’d do Hard Rock again anytime soon. Our waitress was fine, a little slow in getting to our table at first to get our drink orders, but overall very friendly. My wifes food was good as was mine. I will say their French Fries were delicious. So if you do go, be sure to order fries!
    Hard Rock Cafe - Pigeon ForgeResponded on March 25, 2024
    HI Jamie, I'm sorry to hear that you had such a negative experience at our café. Our goal is always to provide excellent service and great food. We're disappointed that we didn't meet your expectations, your server should have been more clear on the cost of the lemonade from the bar. This definitely needs to be addressed. Our sincerest apologies regarding the sales pitch as well. I would love to speak with you further about your visit so we can improve our service in the future and receive 5 star review from you next time. Please contact me at your convenience. Our goal is to regain your confidence in our restaurant. Sincerely, Dennis Edwards General Manager 865-430-7625

    Is this helpful?

  18. JohnC

    Tallahassee

    1 review

    4.0

    1 review

    Dined on March 22, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Service was great, until time to leave. Hassle over souvenir glasses in the gift shop as well as long awkward wait sorting things out.
    Hard Rock Cafe - Pigeon ForgeResponded on March 29, 2024
    Hi John, Thank you for your review and feedback! We apologize for the misunderstanding at the end of your visit. Come back and see us again soon so we can make sure every expectation is met. If we can be of more assistance before then please give us a call at the restaurant at 865-430-7625. Thanks again! Nicole Smith Operations Manager

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  19. OpenTable Diner

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on March 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Had a great meal. Atmosphere is very nice and was a lot of fun to see all the memorabilia..
    Hard Rock Cafe - Pigeon ForgeResponded on March 23, 2024
    Hi anonymous! We appreciate your FIVE STAR review! We hope to see you for another visit with us soon! Nicole Smith Operations Manager

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  20. OpenTable Diner

    Dallas

    3 reviews

    2.0

    3 reviews

    Dined on March 11, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3
    The restaurant was slow and so was the service. The food was extremely overpriced, for the mediocre at best, food we ordered. The drinks we ordered were absolutely horrible. Definitely would not return and would not recommend to family and friends.
    Hard Rock Cafe - Pigeon ForgeResponded on March 13, 2024
    Hello! I'm sorry to hear that you had such a negative experience at our café. Our goal is always to provide excellent service and great food. We're disappointed that we didn't meet your expectations, that the service was slow and you did not enjoy your meal and drinks. I would love to speak with you further about your visit so we can improve our service in the future and receive 5 star review from you next time. Please contact me at your convenience. Our goal is to regain your confidence in our restaurant. Sincerely, Dennis Edwards General Manager 865-430-7625

    Is this helpful?

  21. MichaelD

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on March 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It is a great place to go see and eat if you love music. Great memorabilia, brings back great memories. Wonderful service. Great experience.
    Hard Rock Cafe - Pigeon ForgeResponded on March 17, 2024
    Hey Michael! We appreciate the FIVE STAR review and the great feedback! We hope to see you for another visit with us soon! Nicole Smith Operations Manager

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  22. DonO

    Charleston

    25 reviews

    vip
    4.0

    25 reviews

    Dined on March 4, 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    Customer service was excellent. Everyone introduced themselves when they came to our table to see how our food was.
    Hard Rock Cafe - Pigeon ForgeResponded on March 7, 2024
    Hello Don, We appreciate your review and the great compliments! We look forward to seeing you at your next visit to our cafe! Nicole Smith Operations Manager

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  23. OpenTable Diner

    Memphis/West TN

    1 review

    4.0

    1 review

    Dined on March 2, 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    Waiter and manager absolutely amazing. Enjoy the experience
    Hard Rock Cafe - Pigeon ForgeResponded on March 17, 2024
    Hi Anonymous! Thanks for your review and kind compliments. Come back and see us again soon! Nicole Smith Operations Manager

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  24. OpenTable Diner

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on March 2, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a pleasure dining at Hard Rock Cafe - Pigeon Forge, Tn. Delectable meals served in a timely fashion. Food prepared and flavored to perfection. Wonderfully friendly, accommodating wait staff. Best Managers award to Ms Hillary & Ms Tina; thank you ladies for all you do for your customers; y’all ROCK!!!
    Hard Rock Cafe - Pigeon ForgeResponded on March 4, 2024
    Hi Anonymous! We appreciate your FIVE STAR review and the great feedback! Come back and make more Hard Rock memories with Hillary & Tina soon! Nicole Smith Operations Manager

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  25. JenniferG

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on February 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing time at Hard Rock Cafe PF. Our service and server—DJ—were exceptional and went above and beyond to make sure we had an amazing experience all the way around. The food was delicious, service was quick, and the ambiance was fun. Laid back but fun and great music all around. Would highly recommend and will be going again :-)
    Hard Rock Cafe - Pigeon ForgeResponded on February 28, 2024
    Hey Jennifer! We appreciate your FIVE STAR review and your kind compliments! We are so glad we made a memorable experience for you! Come back and see us all again soon! Thanks again, Nicole Smith Operations Manager

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  26. AngieW

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on February 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was delicious. The burger was the best I’ve had in a long time. Service was great. We were in and out on 30 minutes. Very pleased.
    Hard Rock Cafe - Pigeon ForgeResponded on February 25, 2024
    Hi Angie! We appreciate the FIVE STAR review and the great compliments! Come back soon to try another one of our great burgers! Nicole Smith Operations Manager

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  27. JeffP

    Poconos

    24 reviews

    4.0

    24 reviews

    Dined on February 21, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    We had a good time looking at all the memorabilia strewn about the place, enjoyed the chicken tenders and fries that were served piping hot just like they should be, and a few drinks. We hadn't been to this place in about 4 years and will definitely put it into our local restaurant rotation.
    Hard Rock Cafe - Pigeon ForgeResponded on February 25, 2024
    Hi Jeff! We appreciate your review! We are glad to be in the rotation and look forward to seeing you at your next visit! Nicole Smith Operations Manager

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  28. BradJ

    Cincinnati

    1 review

    3.0

    1 review

    Dined on February 19, 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4
    Service was great. Food was pretty flavorless. We had burgers and flatbread between the three of us. Burgers were not as good as those from Wendy’s. Onion rings were good. Edit:I received a response from the General Manager of Hard Rock Cafe Pigeon Forge, Dennis Edwards, as viewable below. We also spoke on the phone and it was clear to me that Mr. Edwards truly cares about the experience that patrons of Hard Rock Cafe have. Mr Edwards asked detailed questions about the issues with our food and showed a real interest in making it right. I truly appreciate that and I look forward to my next opportunity to eat at Hard Rock Cafe in Pigeon Forge. Mr. Edwards made this situation right! Thank you!
    Hard Rock Cafe - Pigeon ForgeResponded on February 20, 2024
    Dear Brad, I'm sorry to hear that you were disappointed with you food during your last visit. Our goal is always to provide excellent service and great food. We're disappointed that we didn't meet your expectations, that you were not impressed with the quality of our food. I would love to speak with you further about your visit so we can improve our service in the future and receive 5 star review from you next time.. Please contact me at your convenience. Our goal is to regain your confidence in our restaurant. Sincerely, Dennis Edwards General Manager 865-430-7625

    Is this helpful?

  29. OpenTable Diner

    E. Tennessee

    1 review

    2.0

    1 review

    Dined on February 18, 2024

    1. Overall 2
    2. Food 3
    3. Service 5
    4. Ambience 4
    Food portions were small and prices for entrees were a little high.
    Hard Rock Cafe - Pigeon ForgeResponded on February 20, 2024
    Dear valued guest, I'm sorry to hear that you felt disappointed in the value provided during your last visit with us. Our goal is always to provide excellent service and great food. We're disappointed that we didn't meet your expectations, that you were not impressed with the portion sizes of our entrees. I would love to speak with you further about your visit so we can improve our food quality in the future and receive 5 star review from you next time.. Please contact me at your convenience. Our goal is to regain your confidence in our restaurant. Sincerely, Dennis Edwards General Manager 865-430-7625

    Is this helpful?

  30. CheyenneB

    E. Tennessee

    1 review

    4.0

    1 review

    Dined on February 18, 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5
    Had trouble finding somewhere to celebrate our anniversary. After looking we found Hard Rock and it was a place neither of us have been and I would highly recommend choosing this establishment. We will definitely be back next time we are in town.
    Hard Rock Cafe - Pigeon ForgeResponded on February 22, 2024
    Hi Cheyenne! We appreciate your review and all the kind compliments! We are so glad you chose us to spend your anniversary with. We hope to see you back for years to come! Happy Anniversary! Nicole Smith Operations Manager

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  31. WalterK

    Atlanta Metro

    4 reviews

    4.0

    4 reviews

    Dined on February 17, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Restaurant needs an air lock at front door, let's the occasional very cool breeze into the dining area.
    Hard Rock Cafe - Pigeon ForgeResponded on February 19, 2024
    Hello Walter! We appreciate your review and feedback. Come back and visit us again soon! Nicole Smith Operations Manager

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  32. Jason

    Cincinnati

    32 reviews

    4.0

    32 reviews

    Dined on February 17, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Our meal and service were great! This Hard Rock has a lot of cool pieces from Rock n Roll legends 👍
    Hard Rock Cafe - Pigeon ForgeResponded on February 19, 2024
    Hi Jason! Thank you for your review and the great compliments! Did you know that Hard Rock has the largest collection of Rock n' Roll Memorabilia in the world? We look forward to your next visit! Nicole Smith Operations Manager

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  33. DebraODebbie

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on January 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service, great food, overall great place. Would definitely come back again
    Hard Rock Cafe - Pigeon ForgeResponded on January 29, 2024
    Hi Debra! We appreciate your FIVE STAR review and compliments! We look forward to seeing you at your next visit! Nicole Smith Operations Manager

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  34. VinceR

    Atlanta Metro

    13 reviews

    5.0

    13 reviews

    Dined on January 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a fun place to eat, especially if you like music and the food is great too.
    Hard Rock Cafe - Pigeon ForgeResponded on January 24, 2024
    Hello Vince! Thank you for the FIVE STAR review and the nice compliments. We hope to see you soon for another visit! Nicole Smith Operations Manager

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  35. CaitlinL

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on January 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was delicious! The service was excellent. We visited the Hard Rock Cafe for my daughter’s birthday. We enjoyed dining here!
    Hard Rock Cafe - Pigeon ForgeResponded on January 17, 2024
    HI Caitlin, We appreciate your FIVE STAR review and the sweet compliments! Thank you for choosing us to celebrate your daughter's birthday! Come back in and see us soon! Nicole Smith Operations Manager

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  36. OpenTable Diner

    Tampa

    4 reviews

    5.0

    4 reviews

    Dined on January 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The server was amazing. She deserves all her pins
    Hard Rock Cafe - Pigeon ForgeResponded on January 17, 2024
    Hi Anonymous, Thanks so much for the FIVE STAR review! They do get rewarded for great compliments/reviews! I'll be sure to share this. Come back and see us again soon! Nicole Smith Operations Manager

    Is this helpful?

  37. milab

    E. Tennessee

    1 review

    2.0

    1 review

    Dined on January 5, 2024

    1. Overall 2
    2. Food 4
    3. Service 2
    4. Ambience 2
    Food was really good! Service was somewhat bad, the server took a while to check on our table.
    Hard Rock Cafe - Pigeon ForgeResponded on January 8, 2024
    Hello! I'm sorry to see you had such a negative experience at our cafe. Our goal is always to provide excellent service and great food. We're disappointed that we didn't meet your expectations, that you service was slow. I would love to speak with you further about your visit so we can improve our service in the future and receive 5 star review from you next time.. Please contact me at your convenience. Our goal is to regain your confidence in our restaurant. Sincerely, Dennis Edwards General Manager 865-430-7625

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  38. OpenTable Diner

    E. Tennessee

    1 review

    4.0

    1 review

    Dined on January 4, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    It was nice, we love Hard Rock! This one is really nice with great wall art and a stage. Stage was empty on the night we were there.
    Hard Rock Cafe - Pigeon ForgeResponded on January 17, 2024
    Hello Anonymous, Thank you for your review and compliments. We normally have live music on Friday and Saturday nights, come back soon and experience one of our great bands! Nicole Smith Operations Manager

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  39. KathyM

    E. Tennessee

    1 review

    3.0

    1 review

    Dined on January 2, 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    Service was very slow. Then she brought the wrong nachos, but she did correct that. The food was ok. The shirts were great!
    Hard Rock Cafe - Pigeon ForgeResponded on January 13, 2024
    Dear Kathy, I'm sorry to see you had such a negative experience at our café. Our goal is always to provide excellent service and great food. We are disappointed that we didn't meet your expectations and the service was not what you hoped for. I would love to speak with you further about your visit so we can improve our service in the future and receive 5 star review from you next time.. Please contact me at your convenience. Our goal is to regain your confidence in our restaurant. Sincerely, Dennis Edwards General Manager 865-430-7625

    Is this helpful?

  40. RaShaundaJ

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on January 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This was my first time ever going to a Hard Rock Cafe and it certainly did not disappoint!! Our server was excellent, the food was amazing and the atmosphere was very energetic and enjoyable!!
    Hard Rock Cafe - Pigeon ForgeResponded on January 7, 2024
    Hi RaShaunda! We appreciate the FIVE STAR review and the sweet compliments! We are so glad we were your first visit and hope you enjoyed all our memorabilia. We look forward to your next visit with us! Thanks again! Nicole Smith Operations Manager

    Is this helpful?

FAQs

You can order delivery directly from Hard Rock Cafe - Pigeon Forge using the Order Online button. Hard Rock Cafe - Pigeon Forge also offers takeout which you can order by calling the restaurant at (865) 430-7625.

Hard Rock Cafe - Pigeon Forge is rated 4.2 stars by 682 OpenTable diners.

Hard Rock Cafe - Pigeon Forge does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 6 times today

Order delivery or takeout

Google Map for Hard Rock Cafe - Pigeon Forge

2050 Parkway, Pigeon Forge, TN 37863

Dining areas

Additional information

  • Cross street
    Parkway and Music Road
  • Neighborhood
    Pigeon Forge
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Price
    $30 and under
  • Cuisines
    American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Public transit
    Trolley stop at stop light zero on the Parkway in Pigeon Forge, just a few yards from the Cafe entrance.
  • Payment options
    AMEX, Diners Club, Discover, JCB, Mastercard, Visa
  • Executive chef
    Jason Webb
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Delivery, Dog Friendly, Entertainment, Full Bar, Gluten-free Options, Late Night, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine
  • Phone number
    (865) 430-7625
  • Catering
    We offer entertainment options and unique merchandise to complement your event. Our catering menus are structured or can be customized specifically for you!
  • Private party facilities
    Whether your hosting a business convention, rehearsal dinner or holiday party, we have the space you need for a flawless event. We offer a number of event spaces that accommodate up to 450 guests. Seated dinner and reception-style layouts are available to choose the one that fits your event.
  • Private party contact
    Pigeon Forge Sales Team: (865) 430-7625
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