5,402 total
Karen at BMG is the Best!! She was so kind, patient, and professional in helping me with my account issues. She didn’t make me feel uncomfortable at all but rather was very supportive, polite and helpful! She has outstanding customer service skills! Thank you Karen!!
Date of experience: June 05, 2024
Dont understand trust pilot but like my processor asked but here to leave him a riview because he approved my loan and didn't play with my time his name was giani. Keep hiring folks like him to help us when in a emergency becus they truly make the compani
Date of experience: May 31, 2024
Reply from BMG Money
Thank you,
We are incredibly grateful that you took the time to leave us a review.
Hope you have a fantastic week!
Yanik, my underwriter with Bmg made this borrowing process easy and friendly. Thank you for your excellent customer service.
Date of experience: June 05, 2024
Brian McAnuff was the agent I spoke with about my situation,I remember speaking with him in the past,and he still have that same Great, Smooth Customer service! He goes Above and Beyond,exceeds ones expectations! He put me on hold for a few minutes, and came back to the call to let me know what he was doing,and went back to finish up what he was doing! Great job Brian,a job Well Done! I rate him 5 🤩 and Great Excellence!
Date of experience: May 31, 2024
Reply from BMG Money
Thank you,
We are incredibly grateful that you took the time to leave us a review.
Hope you have a fantastic week!
Kevin O went above and beyond to help me today …he has so much patience and and was so kind I rarely experience such amazing service and it made such an impact on my experience….thank you Kevin
Date of experience: May 30, 2024
Reply from BMG Money
Thank you,
We are incredibly grateful that you took the time to leave us a review.
Hope you have a fantastic week!
Work hard to get me approved within a day and has very great customer service
Date of experience: June 05, 2024
The process is extremely easy and takes no time at all. All you need to do is provide the information requested and your underwriter will verify everything and send notifications if anything additional is required Chris was wonderful and look forward to working w/him in the future!
Date of experience: June 01, 2024
Reply from BMG Money
Thank you,
We are incredibly grateful that you took the time to leave us a review.
Hope you have a fantastic week!
My Experience Was Overall A 10/10. Everyone I Spoke With Was Very Helpful, The Wait Time Is Also Quick! No Bad Comments . Thanks A Lot BMG
Date of experience: June 03, 2024
Reply from BMG Money
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We are incredibly grateful that you took the time to leave us a review.
Hope you have a fantastic week!
Job well done I appreciate everything you've done my underwriter Robert excellent for the rest of the company is too I thank you BMG I will highly recommend you.
Date of experience: May 31, 2024
Reply from BMG Money
Thank you,
We are incredibly grateful that you took the time to leave us a review.
Hope you have a fantastic week!
I just love Bmg Money. They are always there when I need them. The process was simple and convenient. I will refer them to everyone. Keep up the good work Bmg Money.
Date of experience: June 05, 2024
Robert was so professional and amazing and processed my work in a timely manner
Date of experience: June 04, 2024
My guy Gianni! Phenomenal customer service!!! Give him a raise. 5 stars
Date of experience: June 05, 2024
Tom Rosado was great. Very good listener and problem solver. His assistance was very appreciated.
Date of experience: June 03, 2024
Reply from BMG Money
Thank you,
We are incredibly grateful that you took the time to leave us a review.
Hope you have a fantastic week!
Great customer Service,was approved with no problem. Thanks BMG!
Date of experience: June 04, 2024
My experience was great my underwater Kevin was there for me when I needed him I want to thank him for being so patient with me thanks again
Date of experience: May 31, 2024
Reply from BMG Money
Thank you,
We are incredibly grateful that you took the time to leave us a review.
Hope you have a fantastic week!
Excellent service. My underwriter, Robert was courteous and dealt with my account as a priority to him. He also made sure my account was secure. Great service all around and received my money literally within minutes. Thank you BMG and Robert.
Date of experience: May 23, 2024
Reply from BMG Money
Thank you,
We are incredibly grateful that you took the time to leave us a review.
Hope you have a fantastic week!
This BMG Money program has been very helpful in many ways and I’m glad I ran into this experience. I want to thank Chris for helping me get approved for my refinance program.
Date of experience: May 25, 2024
Reply from BMG Money
Thank you,
We are incredibly grateful that you took the time to leave us a review.
Hope you have a fantastic week!
Great customer service, great program to those who are in need
Date of experience: June 04, 2024
Being that my health has push me behind on my bills. BMG payment specialist Tom Rosado really put me in my feelings. He is a very understanding person. And I really appreciate him asking and being concerned about my health. Thanks again Tom ☺️
Date of experience: May 21, 2024
Reply from BMG Money
Thank you,
We are incredibly grateful that you took the time to leave us a review.
Hope you have a fantastic week!
Thank you Robert for helping me it’s greatly appreciated hope you have continued blessings coming your way. I give you 5 stars on your urgency and commitment to helping your customers be blessed
Date of experience: May 25, 2024
Reply from BMG Money
Thank you,
We are incredibly grateful that you took the time to leave us a review.
Hope you have a fantastic week!
