Below is a snapshot of the Web page as it appeared on 30/05/2024 (the last time our crawler visited it). This is the version of the page that was used for ranking your search results. The page may have changed since we last cached it. To see what might have changed (without the highlights), go to the current page.
Bing is not responsible for the content of this page.
BLACKBERRY Z10 USER MANUAL Pdf Download | ManualsLib
Contents Setup and basics............................6 New in this release............................6 Your device at a glance..........................14 What's different about the BlackBerry 10 OS? ....................15 Notification icons............................21 Menu icons..............................22 Setting up your device..........................22 Using gestures............................. 27 Personalising your device..........................36 Device Switch.............................. 36 BlackBerry ID..............................
Page 4
Browser ..............................254 The Smart Tags application explained......................261 File Manager .............................265 Calculator..............................268 Productivity and work..........................270 Switch between your personal space and work space................. 270 About BlackBerry Balance and your work space ..................270 BlackBerry Blend ............................276 Remember ..............................277...
Page 5
Security and backup..........................284 Passwords and locking..........................284 BlackBerry Protect............................ 289 Security settings............................290 Password Keeper ............................295 Legal notice............................... 299...
Internet and provide a response. Using the BlackBerry Assistant app you can start a BBM chat, make a phone call, send an email message, or add an event to your calendar. You can also update your status in social networking apps, and search for directions, weather forecasts, information about restaurants or shopping, and more.
Page 7
Modernised visual elements help you navigate your BlackBerry device and improve your productivity within apps. In the apps installed with the BlackBerry 10 OS, the action bar at the bottom of the screen uses colour to highlight the next, or next best action.
Page 8
Setup and basics Battery Improvements have been made to the BlackBerry 10 OS to help improve the life of the battery in your BlackBerry device so that your device is ready to perform when you are. Battery Saving Mode lets you set options to conserve battery power. By default, when your device is in Battery Saving Mode, the device reduces the brightness of the screen and doesn't turn on the screen when it receives notifications.
Page 9
Reminder notifications for events in the Calendar app have a fresh new look! From an event reminder, you can notify the meeting organiser that you will be late, locate the meeting using BlackBerry Maps, set a custom snooze time instead of the default snooze time, or join a conference call.
Page 10
BlackBerry Balance If your BlackBerry device uses BlackBerry Balance technology, a Camera app is now available in your work space. Pictures and videos taken using the Camera app in your work space are saved in the camera and videos folders in your work space.
The Pictures app also now lets you mark pictures that you want to be able to hide. After you select the pictures that you want to be able to hide, before you pass your BlackBerry device to a friend or colleague, with a quick swipe and tap, you can hide the pictures that you selected.
Page 12
You can also adjust the quality of the sound in your videos by changing the equaliser options. The Videos app is more closely integrated with the BlackBerry Story Maker app. You can quickly send videos to BlackBerry Story Maker to create a story or add to an existing story.
Device Monitor To help you track your data usage, the Device Monitor screen lets you see the total amount of data used by your BlackBerry device, including data usage while roaming, and the total amount of data used by the apps on your device. You can also specify limits and set notifications that are displayed on the device to help you monitor the amount of data you use.
Setup and basics To improve the security of information on your BlackBerry device, you can control what appears in notifications on the screen when your device is locked. For example, you can change your settings so that only the name of the sender of a message appears;...
What's different about the BlackBerry 10 If you're new to a BlackBerry 10 device, you might be eager to learn more about what makes it different from other BlackBerry devices. Find information about the home screen, settings, messages and apps. Learn where to find your phone number and PIN and find out how to search.
User Guide Setup and basics How do I change my settings and options? Do any of the following: • To find the settings and help for an app, swipe down from the top of the screen. • To find the settings for the device, on the home screen, swipe down from the top of screen. Tap Settings.
Page 17
You can peek at the BlackBerry Hub or open it from anywhere on your device. From the bottom of the screen, slide your...
Some of the apps that you previously used on your old BlackBerry device might not be available on your BlackBerry 10 device. In the BlackBerry World stopfront, you can check if your old apps are available on the My World screen or find new apps.
User Guide Setup and basics Select text Touch and hold a character or word. • To cancel your selection, tap anywhere on the screen. • To change your text selection, drag the handles. Move text 1. Touch and hold your finger on a word or in a text field. 2.
Where do I find my files? You can find your files in the File Manager app. If you have added a work account to your BlackBerry device and your administrator turned on BlackBerry Balance technology, your device data, apps and network access are divided into a work space and a personal space.
How do I search? If you want to find something on your BlackBerry device, such as a message, a song or an app, or if you want to search the Internet, you can say or type your search in the BlackBerry Assistant. To open the BlackBerry Assistant, on the home...
Add a new entry in the Remember app and the Calendar app Setting up your device To set up your BlackBerry 10 device, you need a micro SIM card. If you don't have a SIM card or don't have the right type of SIM card, contact your service provider.
Setup and basics Insert the SIM card CAUTION: Your BlackBerry device is designed for use with a micro SIM card. To avoid possible damage to your device, do not insert a SIM card adapter into your device. Depending on your service provider and where you purchased your BlackBerry device, the SIM card might already be inserted.
User Guide Setup and basics To remove the SIM card, first remove the battery. Using your index finger, push the SIM card toward the battery cavity. Slide the SIM card out completely using your index finger and thumb, or by pressing on the top of the SIM card with your thumb.
Note: The way you insert a media card depends on your device model. Insert or remove the battery Before you start using your BlackBerry device, you should charge the battery. The battery in the box that your device came in isn't fully charged.
Page 26
User Guide Setup and basics Tip: The cover is flexible and may bend when you remove it. Do one of the following: • To insert the battery, align the contacts. Note: The way you insert the battery depends on your device model.
Customise your device settings The Setup app prompts you to sign in with your existing BlackBerry ID and allows you to create a new one. If you aren't sure whether you already have a BlackBerry ID, on your computer, visit www.blackberry.com/blackberryid.
Page 28
To get back to the home screen at any time, swipe up from the bottom of the screen. To see your messages in the BlackBerry Hub, slide your finger from left to right. To see the apps that are open (if any), slide your finger from right to left. To see all your apps, continue sliding your...
From the bottom of the screen, slide your finger up and to the right. Tip: Keep your finger on the screen while you peek at the BlackBerry Hub. To go back to what you were doing, slide your finger back down.
Page 30
User Guide Setup and basics • To see more actions that you can perform in an app, tap • To see more actions for a specific item, such as a song or picture, touch and hold the item. Tip: To see the names of the icons that appear on the right side of the screen, touch and hold the icon. Slide your finger off the icon to avoid selecting it.
Slide your finger to scroll through a list, pan a web page or move between pictures. Do any of the following: • To scroll, slide your finger up and down. • To move between the BlackBerry Hub and your apps, slide your finger left and right.
User Guide Setup and basics Use a slider If a slider appears on your screen, you can use the slider to progress through a file, such as a song or video, or scroll through multiple pages, such as the pages of an eBook. On the slider, drag the slider handle.
User Guide Setup and basics • To highlight multiple items, such as pictures or songs that you want to share, touch and hold one item. Tap and tap more items. To clear an item, tap it again. Zoom in to or zoom out from the screen If you want to see an image in more detail, or if you're having trouble reading words that are too small, you can magnify the screen by zooming in.
Page 34
Lift to wake If this feature is turned on, when you pick up your BlackBerry device from a flat surface, your device wakes up automatically. You don’t have to press the Power/Lock key or swipe up from the bottom of the screen to start using your...
Page 35
User Guide Setup and basics To turn on or turn off this feature, tap Settings > Advanced Interaction. Tap the Lift to Wake switch. Flip to mute If this feature is turned on, when you receive a call and it isn’t a convenient time to respond, you can turn your device facedown to silence the ring tone or vibration.
Before you begin switching to your new BlackBerry 10 device, take a moment to make sure that you have completed the following list. • Complete all of the instructions in the Setup app that opens the first time that your BlackBerry 10 device starts after you insert the battery. •...
Although it's not required to switch BlackBerry devices, you should update to the latest available version of BBM and associate BBM with your BlackBerry ID before you switch devices. To see which version of BBM you're running on your old device, look for BlackBerry Messenger in your list of installed applications.
Page 38
Back up your device data Using a computer and BlackBerry Link, you can back up and restore most of the data on your BlackBerry device. You can back up your settings, phone history, fonts, saved searches, messages, organizer data, browser bookmarks and media files.
Page 39
When you switch to a new BlackBerry device, during setup, you are prompted to enter your BlackBerry ID username and password. It's important to use the same BlackBerry ID that you used on your previous device, since many of your apps and settings are associated with your BlackBerry ID.
Page 40
Switching from an iPhone or Android device If you switch from an iPhone or Android device to a BlackBerry 10 device, you can use the Device Switch app to transfer your data. You can transfer your contacts, calendar entries, pictures, music and videos. When you finish setting up your BlackBerry device, you can add all of your email accounts and sync the contact and calendar info to your new device.
Page 41
You can use BlackBerry Link to transfer data and settings, such as phone history, media files, browser bookmarks and more to your new BlackBerry 10 device. BlackBerry Link is designed to move the data in your personal space but not the data in your work space.
Page 42
Setup and basics Transfer contact info using a SIM card Your BlackBerry 10 device uses a micro SIM card. As such, this data transfer method is only available if you're switching from another BlackBerry 10 device that uses a micro SIM card.
User Guide Setup and basics After you switch devices After you finish switching to your new BlackBerry 10 device, if you used a media card in your old device, move it to your new device. Also, consider doing the following: •...
Page 44
Download your apps from BlackBerry World You can reinstall apps and games that you buy as many times as you need to on the same BlackBerry device, and on up to four additional devices, without having to pay for the items again.
If you have previously created a BlackBerry ID, you must use it when you set up your new device instead of creating a new BlackBerry ID. You can log in to both a tablet and smartphone using the same BlackBerry ID.
Confirm your BlackBerry ID username When you create a BlackBerry ID, you receive an email message that allows you to confirm the email address that you use as your BlackBerry ID. If you forget your BlackBerry ID password, you can reset it easily if you confirmed the email address that you use as your BlackBerry ID username.
Page 47
Find your BlackBerry ID on your old device If you have previously created a BlackBerry ID and are switching to a new BlackBerry device, it's important to sign in using your existing BlackBerry ID, as many of your apps and settings are associated with it.
User Guide Phone and voice Phone and voice Phone While on a call, you can switch between the speakerphone, headset and handset; mute a call or start a conference call by making another call. You can also open the dial pad, make notes while on a call and move a call to BBM Video. Phone icons Incoming calls Icon...
User Guide Phone and voice Icon Description Split a conference call into multiple calls Move a call to BBM Video Making and receiving calls Make a call In the Phone app, tap Dial a number. Tap Call. Call a recent number or speed dial contact In the Phone app, tap Tap a name, number or speed dial contact.
Type your notes and include information such as a title, due date and tags. Tap Save. Answering calls automatically You can set up your BlackBerry device to automatically answer calls when you have a Bluetooth headset connected, or when you remove your device from a case or holster.
Page 51
> Bluetooth. Turn on the Automatically Answer a Call When Connected to a Headset switch. When you turn on this feature and you have a Bluetooth headset connected to your BlackBerry device, your calls are automatically answered after 5 seconds.
Page 52
User Guide Phone and voice Answer a second call while already on a call If you are using the call waiting feature, when you receive a call while already on a call, you can do one of the following: • To put the first call on hold and answer the second call, tap Hold Current Call. Touch and hold the circle in the middle of the screen and slide your finger to the left.
Page 53
User Guide Phone and voice that you can dial a number by pressing and holding a single key on your keyboard. By default, your voicemail access number is included in your speed dial list. In the Phone app, tap Touch and hold a contact or phone number. Add a contact to your keyboard speed dial list On the home screen, swipe down from the top of the screen.
User Guide Phone and voice Call waiting, call forwarding and call blocking How do I block calls? When you block calls, you can stop all incoming or outgoing calls, and prevent all incoming or all outgoing calls when roaming. Contact your service provider for more info on blocking specific phone numbers. Depending on your wireless service provider, this feature might not be supported.
User Guide Phone and voice Phone options Turn on Priority Calling If you have multiple phone lines, you can make calls with the phone line you want using the Priority Calling feature. With Priority Calling, you can assign a phone line or app to use when you make calls. In the Phone app, swipe down from the top of the screen.
Page 56
When you set up and use fixed dialling numbers, you can only make calls and send text messages to the phone numbers that you have added to the fixed dialling numbers list. For example, if you give your BlackBerry device to your child to use, you can limit the phone numbers that your child can call.
The Instant Previews and Lock Screen Notifications features allow you to manage the BlackBerry Hub without having to leave the app that you're in when you receive your messages.
Page 58
App Notifications. Add notification profiles to your device In addition to customising the default notification profiles on your BlackBerry device, you can also add your own profiles to your device. On the home screen, swipe down from the top of the screen.
Change your ringtone Regardless of which notification profile is set on your BlackBerry device, you can change the ringtone to one of the default ringtones included on your device or use a ringtone that you download.
Page 60
User Guide Phone and voice How do I turn off all sounds and ringtones except for calls? On the home screen, swipe down from the top of the screen. Settings > Notifications. In the Active Profile drop-down list, tap Phone Calls Only. Tip: You can customise the notification settings for the Bedside profile.
You can create custom notifications for important messages. Level 1 notifications override the notification settings set for all profiles. Note: To change the notification settings for Level 1 alerts, in the BlackBerry Priority Hub settings, you need to first add a rule. In the BlackBerry Hub, tap >...
While you're responding to a preview, incoming messages outside of the current conversation aren't displayed as Instant Previews notifications. To respond to Instant Previews, tap To show the keyboard on a BlackBerry device with a touch screen keyboard, swipe up from the bottom of the screen with two fingers. Type your message.
Turn on the Turn on Screen for New Notifications switch. Set Lock Screen Notifications to only display the sender info You can set your BlackBerry device to only display the sender information in Lock Screen Notifications and to hide the subject and message content.
Phone and voice Troubleshooting: Notifications and ringtones If the notifications and ringtones on your BlackBerry device aren't functioning in the way that you expect them to, consult the following troubleshooting topics. My device doesn't ring or vibrate when I receive a call or message Try the following actions: •...
Your service provider's voicemail system might automatically delete messages after a certain period of time. If you don't want a message to be automatically deleted, you can save it to your device. In the BlackBerry Hub, or the Phone app, touch and hold a voicemail message. Tap Save.
Page 66
Clear the International Roaming tickbox. Deactivate visual voicemail on your device If you deactivate your visual voicemail service on your BlackBerry device, you must contact your wireless service provider to reactivate it. Depending on your wireless service provider, this feature might not be supported.
The BlackBerry Hub gathers all of the messages, notifications and events that you receive from your different accounts into one convenient location. In the BlackBerry Hub, you can receive and respond to email, text messages or BBM chats all in the same place.
You can add a Facebook, Twitter, LinkedIn or Evernote account to your device. When you add an Evernote account to your device, your Evernote notebooks are available in BlackBerry Remember. On the Add Account screen, tap Facebook, Twitter, LinkedIn or Evernote.
Page 69
Enter the username, activation password and server address for your account. Tap Done. After you add a work account, follow the prompts to set a work space password to use with BlackBerry Balance and to enter your work network password.
Page 70
> IMAP or POP. Enter the account information. • To set how frequently your BlackBerry device checks for new messages (if push email isn't supported), in the Sync Interval drop-down list, tap an option. • To change the amount of time that messages can be retrieved on your device, in the Sync Timeframe drop-down list, tap an option.
Page 71
To stop receiving messages and notifications for an account and to stop syncing calendar and contact info for that account, you can remove the account from your BlackBerry device. On the home screen, swipe down from the top of the screen.
Page 72
User Guide BlackBerry Hub and email • If you're trying to add a work account supported by an EMM solution from BlackBerry, make sure that you have an activation password from your administrator. • If you're trying to add an email account supported by Microsoft Exchange ActiveSync, contact your administrator or email service provider to find out if you need to change any settings for the account.
Viewing and searching messages You can view all of your messages and notifications in the Hub view in the BlackBerry Hub. Or, you can view messages for a specific account type or message type. You can search for a specific message, or customise your view so that you see only the messages and notifications that are important to you.
Page 74
Tip: You can also find your flagged messages in BlackBerry Remember, in the Flagged Messages task list. Viewing important messages with the BlackBerry Priority Hub With the BlackBerry Priority Hub feature, important messages are highlighted so that you can quickly find them in the BlackBerry Hub.
Page 75
You can create a rule so that messages that are sent from specific accounts, or with a specific subject, or with other specific criteria are sent to your BlackBerry Priority Hub. You can also set a Level 1 alert for specific messages so that you receive a custom notification when these messages are sent to you.
Page 76
You can quickly find and view the files sent to you and avoid searching through your messages. In the BlackBerry Hub, do one of the following: • To see all of the files that you have received as attachments, tap •...
BBM messages or other types of chat messages, depending on your wireless service plan and the accounts that you have added to your BlackBerry device. When you tap Compose, the BlackBerry Hub suggests message types based on the messages you commonly compose.
Bold, italicise and underline text; create ordered and bulleted lists; and change the font size and colours. While composing a message, tap Use the formatting toolbar to apply formatting to your text. Forward a text message In the BlackBerry Hub, touch and hold a text message.
In the BlackBerry Hub, touch and hold a PIN message. Managing messages Stay organised by managing your messages in the BlackBerry Hub. You can file messages, flag important messages or save draft messages for later. Delete a message In the BlackBerry Hub, do any of the following: •...
Page 80
Touch and hold a folder. Flag a message When you flag messages, they appear in BlackBerry Remember so that you can add due dates, tags, voice notes and other files to them. In the BlackBerry Hub, touch and hold a message.
• To reply to a text message or a BBM message, tap Customize BlackBerry Hub Instant Actions for email messages By default, with BlackBerry Hub Instant Actions, you can file and delete your email messages. You can change your settings for the actions that appear in the list view.
Page 82
Set up S/MIME-protected messaging You need to store a private key and certificate on your BlackBerry device to send digitally signed or encrypted email messages using S/MIME-protected messaging. You can store a key and certificate by importing the files from a work email message or a media card.
Page 83
In the drop-down list, tap a signing or an encryption option. Note: If your BlackBerry device is associated with a CRL or an OCSP server, when you add recipients to an encrypted message, your device tries to retrieve a certificate status for each recipient. You are unable to send the message until...
Page 84
To select a key pair to use for encrypting messages you send, select an option in the PGP Encryption Key drop- down list. • To view PGP key details for a PGP key pair stored on your BlackBerry device, below either the PGP Signing Key or the PGP Encryption Key drop-down lists, tap View PGP Key. •...
Navigating the BlackBerry Hub Peek at your messages in the BlackBerry Hub from anywhere Whether you're on your home screen or using an application, you can peek at or open the BlackBerry Hub from anywhere on the device. From the bottom of the screen, slide your finger up just a little bit. The current view shrinks to show your notifications.
Page 86
User Guide BlackBerry Hub and email Peek at your messages and notifications while you're composing or viewing a message In a message, slowly slide your finger from the left edge of the message to the right. Continue sliding to bring your list of...
To open the highlighted message, release your finger. Check your upcoming events from the BlackBerry Hub You can check your agenda in the BlackBerry Calendar app, but if you're already in the BlackBerry Hub, just stay where you are. At the top of your list of messages and notifications, where today's date appears, slowly drag down. Your upcoming events start to appear.
Customising BlackBerry Hub settings You can customise a variety of settings in the BlackBerry Hub. For example, you can change your default email address or calendar or the order that your accounts appear in. You can also set an out-of-office reply using your BlackBerry device.
Page 89
When you share something (for example, a picture or a website) by email or when you compose a new email, your BlackBerry device sends the email from your default email address. When you add an event to your calendar or send a meeting invitation, your device adds the event to your default calendar.
Page 90
When Folder Isn't Synced switch. • To set the BlackBerry Hub to maintain the view you left it in when your device is inactive, turn off the Return to Default View When Idle switch. Tip: When you change your Display Style to Conversation, one line of preview text appears in each email in your list view so that you can quickly identify the email messages that you need to read in a particular conversation.
Page 91
To save your changes, tap Change which messages appear in the BlackBerry Hub You can choose to hide messages for some accounts, so they don't appear in the Hub Tab in the BlackBerry Hub. Calendar and contact syncing aren't impacted by these settings.
Page 92
Turn off mobile broadcast messages Your service provider might send you mobile broadcast messages when you're using your BlackBerry device in certain geographical locations (for example, to tell you about local weather conditions). There is no charge associated with these messages, but you can turn off them off if you'd rather not see them.
Page 93
Tap Facebook, Twitter or LinkedIn. Type your status. Tap Post, Tweet or Send. Make a phone call from the BlackBerry Hub > Calls. About public warning messages Public warning systems are used to send alert messages to users with enabled mobile devices. Public warning messages are text messages that alert users of possible threats to safety in their area.
Page 94
I can only see emails from the last 30 days For some types of email accounts, by default, your BlackBerry device initially syncs email for the past 30 days. To change this setting, on the home screen, swipe down from the top of the screen. Tap >...
About joyn Do you have friends and contacts who aren't using a BlackBerry 10 device? If so, you can chat, call, send pictures and share videos with these contacts using joyn. If your wireless service provider supports joyn, within the Contacts app or the Phone app, the icon appears beside contacts who are using joyn, so that you can easily find other users.
Page 96
• To attach a picture or file, tap Tap Send. Tip: You can find, start and reply to your joyn chats in the BlackBerry Hub. Invite other joyn contacts to a chat Have something you need to discuss with a group? You can chat with more than one person to help make decisions faster and keep everyone informed.
Page 97
If you block a joyn contact, you won't receive any messages from that contact and file transfers are declined automatically. Messages are filtered to the Blocked Messages folder in the joyn app, and read notifications are turned off. In the BlackBerry Hub, tap >...
Supported audio and video file extensions, formats and codecs Depending on your BlackBerry device model and wireless network, some file extensions, formats and codecs might not be supported. File extension Supported video codec(s) Supported audio codec(s) H.263, H.264, MPEG-4...
Troubleshooting: Media I can't open a media file Make sure that the file is in a format that your BlackBerry device supports. Camera You can use the Camera on your device to take high-quality pictures and videos, and to capture that perfect moment, even in adverse conditions.
To accept the suggestion, tap the suggestion at the top of the screen. Tip: To make sure that your picture looks its best when being displayed on devices other than your BlackBerry device, such as a computer screen, make sure that you hold the camera in landscape view before you take the picture.
Page 101
Set the timer to take a picture In Normal and Time Shift modes, you can use the timer on your BlackBerry device to delay taking a picture for 3 seconds or 10 seconds. The timed delay allows you to get ready for the picture and even get into the shot yourself.
Record a video Tip: To make sure that your recorded video looks the best when played on devices other than your BlackBerry device, such as a computer screen, make sure that you hold the camera in landscape view to record the video.
Take a picture while recording a video Using the Camera on your BlackBerry device, you can capture a still picture while recording a video at the same time. You can take as many pictures as you like, without interrupting the video. Now you can capture the same event in two ways!
Page 104
Change the capture settings In the Camera app on your BlackBerry device, you can change the scene mode, the shooting mode, choose whether you use your flash, switch between the front camera and rear camera, change the ratio and more.
User Guide Media Shooting modes Shooting modes change the way that the camera takes pictures and records videos. For example, you can use Burst mode to take multiple pictures quickly. Icon Description Normal This mode is available for the camera and the video camera. Normal mode simulates a regular camera or video camera and allows you to take a single picture or video at one time.
Turn off the Auto Suggest feature The Auto Suggest feature on your BlackBerry device analyses the conditions present when you're taking a picture and suggests the scene or mode best suited to those conditions. The Auto Suggest feature is designed to help you select the right scene or mode to take great pictures.
Page 107
Save media files to your built-in media storage By default, your BlackBerry device is set to save your media files to a media card, if there is one present. You can change the settings to save your media files to the built-in media storage on your device.
I can't turn on the flash or use the video light Try the following actions: • There might not be enough battery power left to use the flash or video light. Charge your BlackBerry device and try again. • The flash might still be charging. Wait a moment and then try again.
Pictures You can use the Pictures app to organise the pictures you take with and add to your BlackBerry device. You can also edit, share and display your pictures. Automatically generated stories compile your pictures and videos based on location, the date taken and items that you added to the Favourites screen.
User Guide Media Drag your finger around the screen. Editing pictures Use the picture editor to turn a picture into a masterpiece! The picture editor offers many tools to enhance your pictures, as well as adding unique touches to make your pictures stand out from the rest. You can also use the picture editor to reduce red-eye, increase the contrast of your picture, make it look like a cartoon, and much more.
Page 111
About automatic stories Your BlackBerry device combines the pictures and videos that you take into automatically generated stories. Pictures and videos are selected by the date taken and location, as well as whether they are favourite pictures and videos. Automatic...
Page 112
Turn off the Automatic Stories switch. Add a picture to BlackBerry Story Maker From the Pictures app on your BlackBerry device, you can add a picture to an existing story or a new story in BlackBerry Story Maker. In the Pictures app, touch and hold the picture that you want to use.
Page 113
Hide a picture from view If you have pictures on your BlackBerry device that you don't want people to see, you can hide those pictures from view. In the Pictures app, tap the picture that you want to hide from view.
. Tap the pictures that you want to share. Tap Take a screenshot of your device To take a screen capture of your BlackBerry device, press the Volume Up key and the Volume Down key at the same time. To view your screen shot, do one of the following: •...
Page 115
• To delete the folder, tap Add a picture to the Favourites screen Add pictures to the Favourites screen so that you can quickly access them. Pictures added to the Favourites screen are also used in the automatic stories that your BlackBerry device generates.
Smartphones > BlackBerry Smartphones > Supported Media. Music You can use the Music app on your BlackBerry device to play and organise your music and create playlists. Music icons The FM Radio may not be available depending on your BlackBerry device model.
Play, pause or skip a song You can play music on any of the screens in the Music app on your BlackBerry device. The music currently playing appears at the top of the screen and you can tap the banner to access the music player controls.
In the Music app, on the Playlists screen, you can create and listen to your own playlists or play the collections of songs that your BlackBerry device gathers for you. In each playlist and collection, you can see which artists and albums are featured.
Page 119
Turn on the equaliser in the Music app The equaliser feature in the Music app on your BlackBerry device is designed to improve the sound quality of the music you're listening to. Options include bass, treble, airplane, jazz, rock, spoken word and more.
Troubleshooting: Music I can't open a media file Make sure that the file is in a format that your BlackBerry device supports. Videos You can use the Videos app on your BlackBerry device to play, edit, organise and display your videos.
Editing videos Using the video editor on your BlackBerry device to edit and improve the videos that you record. For example, you can crop and change the length of your video, as well as enhance the brightness, colour, volume and more.
Page 122
> Enhance a video You can use the video editor on your BlackBerry device to improve the quality of your videos by changing the brightness, contrast, saturation and more. In the Videos app, touch and hold the video that you want to change.
Page 123
Add a video to BlackBerry Story Maker From the Videos app on your BlackBerry device, you can add a video to an existing story or a new story in BlackBerry Story Maker. In the Videos app, touch and hold the video that you want to use.
Page 124
You can add videos to the Favourites screen so that you can quickly access them. Videos added to the Favourites screen are also used in the automatic stories generated by your BlackBerry device. In the Videos app, touch and hold a video.
About BlackBerry Story Maker You can use BlackBerry Story Maker to make stories using pictures and videos that are saved on your BlackBerry device. You can customise your stories by adding music, filters and more. BlackBerry Story Maker provides a fun and unique way to present your pictures and videos in a format that's similar to a movie.
Page 126
Tap Done. Edit the media used in a story You can change the way individual pictures and videos appear in stories in BlackBerry Story Maker. In BlackBerry Story Maker, tap a story. While the story is playing, tap the screen.
Page 127
Save a story in BlackBerry Story Maker When you save the stories that you create in BlackBerry Story Maker, you can send, share, or move the stories. If you don't save your story, it can only be played in BlackBerry Story Maker.
For example, if your story contains only videos, the Arrange Pictures in Collages switch is unavailable. Media sharing You can use your BlackBerry device to share your media files in a variety of ways, including using Play on and DLNA Certified devices. About sharing media You can wirelessly share the media files on your BlackBerry device with supported DLNA Certified devices, such as computers, TVs or other home entertainment equipment.
Page 129
Your DLNA Certified device must be a Digital Media Player. • Your BlackBerry device must be connected to the same Wi-Fi network as the device that you want to share the media files with. You can use the Media Sharing options in your device settings to allow DLNA Certified devices to wirelessly access your media files.
Customise your device settings Your BlackBerry device is designed to provide you with extensive customisation and control. You can take it out of the box and get started, but you can also tailor and optimise your device for your needs. Get acquainted with the options and discover more about what your device can do.
Page 131
Access advanced setup options such as IMAP and POP. Accounts • Manage email settings and messages. • Manage text messaging settings. BlackBerry Hub • View recent or blocked contacts. • Access settings you use frequently. • Access these settings at any time when you swipe down from the top of the screen with two fingers.
Page 132
View your current BlackBerry ID information. • Sign in to your BlackBerry ID. BlackBerry ID • Change your BlackBerry ID password. • Turn on BlackBerry Protect to help secure and locate your device if it's lost or stolen. BlackBerry Protect (if available)
Page 133
User Guide Settings Item Description • Set up your device to use a smart card. • Create a device password. Security and Privacy • Encrypt your device data. • Delete your device data. • Change permissions for downloaded apps. • Create a SIM card PIN.
Turn on automatic updates for your device software When a software update for your BlackBerry device is available and your device is connected to a Wi-Fi network, software updates are automatically downloaded and installed on your device. When this feature is turned on, you aren't notified...
Battery and power Your BlackBerry device includes a number of features designed to help monitor your battery life and get the most out of your device. You can learn how to extend battery life, monitor which apps are using the most battery power and charge your device in the most efficient way.
Before you start using your BlackBerry device, you should charge it because the battery that came with your device isn't fully charged. Charge your device using the charger provided by BlackBerry in the box that your device came in. You can also charge your device using a USB cable connected to a computer, but charging might take longer.
Page 137
User Guide Settings Keeping your battery charged Your BlackBerry device uses a lithium-ion battery. To maximise your use of this type of battery, when possible, do the following: • Avoid using your device while it's charging to help it charge faster.
Page 138
There is a problem with the battery, and the battery might need to be replaced. Only use a battery that is approved by BlackBerry for your device model. The battery isn't inserted. Check your battery power level On the home screen, swipe down from the top of the screen.
Page 139
• To permanently delete the app, tap LED and battery notifications A solid red LED can indicate that your BlackBerry device is turning on or restarting. A flashing yellow LED can indicate that the battery power level is low and your device is charging.
Page 140
On the home screen, swipe down from the top of the screen. Settings > Battery Saving Mode. Turn off the Battery Saving Mode switch. How can I extend battery life? Battery life varies depending on how you use your BlackBerry device. To help battery power last longer, here are some considerations:...
Settings > Display. • To automatically lock your device and dim the screen when it's in a BlackBerry case or holster, on the home screen, swipe down from the top of the screen. Tap Settings > Security and Privacy > Device Password > Lock Device When Holstered.
Settings Update your software You can often gain a boost in power savings by using the latest version of the BlackBerry 10 OS. If a software update is available for your device, a notification appears in the BlackBerry Hub. Use a media card Reduce power usage by keeping less data on your device.
Check which wireless networks your device connects Your BlackBerry device won't necessarily connect to every type of network that's listed on your device. Your device is capable of connecting to all the networks listed, but actually connecting to each type of network also depends on your wireless service plan.
Settings Give your device a nickname You can change the name of your BlackBerry device as it appears to other devices. This nickname is helpful when you share media files wirelessly or connect using Bluetooth technology. On the home screen, swipe down from the top of the screen.
Choosing a connection Your BlackBerry device is capable of a wide range of connections, to increase what you can do with your device and how it interacts with other devices. Have a look at the list of connections to learn about the different types of connections, some tips for when to use each connection, and perhaps discover a few things that you didn't know you could do.
You can use an HDMI cable or a wireless display adapter to connect your BlackBerry device to another device such as a TV or computer monitor. You can display the screen of your BlackBerry device on the other device.
Turn on flight mode In some places, such as on an aeroplane or in a hospital, you need to turn off all the connections on your BlackBerry device. Flight mode lets you quickly turn off your connections and, when you've finished using flight mode, turning off flight mode restores the connections that were previously turned on.
To reset the default APN settings, tap Connect to your VPN automatically You can set your BlackBerry device to automatically connect to a virtual private network (VPN) whenever you have mobile network coverage. On the home screen, swipe down from the top of the screen.
Page 149
Depending on your wireless service plan, you might be able to turn off data services (email messages, PIN messages, text messages with attachments and browser service) on your BlackBerry device so that only the phone and basic text messaging are available. Turning off data services while roaming might prevent you from incurring additional roaming charges.
Page 150
Wi-Fi connections A Wi-Fi network connection is one way to get data services on your BlackBerry device, but unlike using the mobile network, using Wi-Fi doesn't add charges to your data plan. Your device is designed to try to use saved Wi-Fi networks before it tries to use the mobile network for basic data functions such as using the Internet or downloading apps.
Page 151
Delete a saved Wi-Fi network Your BlackBerry device can store up to 64 saved networks. If you have a lot of saved networks on your device and you don't use them all, you can delete some to tidy up your Saved Networks screen. Deleting saved networks that use a hidden SSID can also help preserve battery life.
Page 152
Settings Disable or re-enable a saved Wi-Fi network If you want to stop your BlackBerry device from automatically connecting to a saved Wi-Fi network, but you don't want to delete the saved network, you can disable the network instead. On the home screen, swipe down from the top of the screen.
Page 153
Connect to a Wi-Fi CERTIFIED Miracast device You can wirelessly display the screen of your BlackBerry device on a Wi-Fi CERTIFIED Miracast device, such as your television or a boardroom projector. Note: To display your screen on a device that isn't a Wi-Fi CERTIFIED Miracast device, you can use a wireless display adaptor or use an HDMI cable to connect your BlackBerry device to the other device.
Page 154
• Check that the time on your BlackBerry device is synchronised with the network time. If the times are different, it could prevent your device from connecting (for example, if connecting to the network requires you to have a certificate on your device, and the certificate has an expiry date).
Logs. Tap Copy Logs. Bluetooth connections Bluetooth wireless technology allows you to create a direct connection between your BlackBerry device and another Bluetooth enabled device. Bluetooth connections are commonly used for actions such as playing the music on your BlackBerry device through a separate speaker or making calls from a headset.
Page 156
Rename a paired or saved Bluetooth enabled device You can change the name of a paired or saved Bluetooth enabled device as it appears on your BlackBerry device. On the home screen, swipe down from the top of the screen.
Page 157
Delete a saved Bluetooth enabled device If you have a long list of saved Bluetooth enabled devices on your BlackBerry device, you can delete the ones you no longer use to make it easier to find the ones that you do use.
Page 158
Settings Turn on rSAP to allow your car kit to access the SIM card in your BlackBerry device. When your car kit has access to your SIM card, you can use your car kit to make and receive phone calls, and send and receive text messages (SMS and MMS).
Page 159
Automatically establish a Bluetooth connection when you turn on your device You might like to automatically reconnect your BlackBerry device to a Bluetooth enabled device, such as a headset. You can set your BlackBerry device so that whenever you turn on your Bluetooth enabled device, your BlackBerry device automatically reconnects to it.
Page 160
Message Access Profile (MAP) This profile allows a Bluetooth enabled car kit to notify you of new messages on your BlackBerry device. This profile allows a car kit to access your messages and lets you read, delete, browse, compose and send email and text messages from your car.
Page 161
If your BlackBerry device doesn't detect the Bluetooth enabled device that you want to pair with, try making your BlackBerry device discoverable for a short period of time. On the home screen, swipe down from the top of the screen.
Page 162
• Move your BlackBerry device to another location in your vehicle or turn your device to face another direction. The location of your device's antenna in relation to your car kit's Bluetooth antenna may affect the Bluetooth connection.
BlackBerry device model. You can set whether your BlackBerry device prompts you before sending or receiving files. You can also set when your device can be used for doing things such as making credit card payments or providing access credentials to get into a building.
Page 164
The NFC feature might not be available, depending on your wireless service provider, your administrator's settings and your BlackBerry device model. Multiple NFC apps on your device might use the same app ID that an NFC reader requests. Your device prompts you to set one of the apps as the default app for the NFC reader.
Prevent access to data on your device while charging The Charge Only Mode feature is designed to prevent access to the data on your BlackBerry device when you use a USB cable to charge your device. This feature is helpful if you travel frequently and charge your device at public charging stations.
On some mobile networks, services such as email and BBM may not be available while Mobile Hotspot mode is on. After you set up Mobile Hotspot mode on your BlackBerry device, connecting to the mobile hotspot with a Wi-Fi enabled device is a lot like connecting to any normal router.
Page 167
• Check that your wireless service plan is set up to use Mobile Hotspot mode. If not, you need to change your service plan before Mobile Hotspot mode can work on your BlackBerry device. • Your wireless service provider might not allow the use of Mobile Hotspot mode while roaming. For more information, check your service plan or contact your wireless service provider.
Page 168
Internet tethering allows you to share your BlackBerry device's connection to the mobile network with one other device, such as a laptop or tablet, so that you can access the Internet on your other device anywhere that your BlackBerry device can connect to the mobile network.
Connect your device to an external display You can connect your BlackBerry device to an external device, such as a monitor, projector or TV, by using an HDMI connector. Using an HDMI cable, connect your BlackBerry device to an external display.
On the BlackBerry Keyboard, touch press and hold the letter that you want to add the accent to. When accented characters appear above the letter, slide your finger onto the accented character that you want to type.
Type faster with automated assistance settings You can change your typing settings to help you type faster on your BlackBerry Keyboard. Keyboard feedback provides an audible indication of your typing progress or when a misspelled word is corrected. In addition, you can change your settings so that your device automatically capitalises new sentences, or so that tapping the key twice inserts a full stop.
User Guide Settings • On the screen, touch and hold the word. To expand the text selection, do one of the following: • To automatically select more text, continue to touch and hold the text on the screen. Your selection expands from a word to a sentence, and from a sentence to a paragraph the longer you hold.
Selecting word suggestions that appear while you type Your BlackBerry device is designed to learn what you tend to say and where in a sentence you tend to say it. Your device uses this information to try to predict what word you might type next and displays suggested words on the BlackBerry Keyboard.
Page 174
Edit your personal dictionary When you use spell check you can add words that are marked as incorrect to a custom dictionary on your BlackBerry device so that spell check recognises them as being correct. The words that you add to your personal dictionary can be edited at any time.
Page 175
Settings > Language and Input > Prediction and Correction > Word Substitution. Clear the learned words list The BlackBerry Keyboard learns words and phrasing based on your usage to predict the next word you write. You can clear the word list used for word suggestions with the following steps: On the home screen, swipe down from the top of the screen.
Troubleshooting: Keyboard and typing I can't show the Keyboard If your BlackBerry device is connected to another input device such as a Bluetooth enabled keyboard then you might not be able to show the BlackBerry Keyboard. To show the Keyboard, disconnect the other input device and try again.
Page 177
User Guide Settings Change your device's regional settings On the home screen, swipe down from the top of the screen. Settings > Language and Input. In the Region drop-down list, tap the region that you want to use to set your device's date format, default currency and number format.
Typing in other languages You can set your BlackBerry device to recognise three different input languages when you type. As you type, your device makes predictions based on each of the language families. For example, if you use a Latin-based display language, predictions appear for any of the configured Latin-based languages.
Page 179
User Guide Settings • Some supported languages, such as Hebrew, Farsi and Arabic, read right-to-left. If you change to one of these languages from a left-to-right language in the middle of a sentence, your device automatically places the characters you type on the left side of the cursor. When you change back to the left-to-right language, you need to move your cursor back to the right side of the text.
Page 180
ط Typing in Chinese Your BlackBerry device supports Chinese Cangjie, Zhuyin (BoPoMoFo), Chinese handwriting, Chinese Pinyin (on a 3x4 keypad) and Wubihua (Strokes) input methods. To type in Chinese, you must familiarise yourself with the keyboard layout for Chinese characters. When typing in Pinyin on a non-Chinese keyboard, you can use the phonetic sound of a character to get Chinese diacritics to appear as word predictions.
Page 181
User Guide Settings • You can type alternate characters in two ways. You can press and press a letter. A second method is to press and hold the primary character. Then, you can select the alternate character from the options. •...
Page 182
User Guide Settings • You can type alternate characters in two ways. You can press and press a letter. A second method is to press and hold the primary character. Then, you can select the alternate character from the options. •...
User Guide Settings • The Thai language has more characters in the alphabet than there are keys on the keyboard. As a result, there is more than one native character on one key. You can use the keyboard mapping guide that appears with the typing task to determine how to access the second and third characters on each key.
User Guide Settings Change your font size On the home screen, swipe down from the top of the screen. Settings > Display. In the Font Size drop-down list, tap the size of font that you want to use. Set your wallpaper You can set a picture as your wallpaper.
Gestures • The "Where am I" gesture makes the BlackBerry Screen Reader describe the application and area of the screen where you are currently located. To use the "Where am I" gesture, tap the screen with two fingers. Application support for BlackBerry Screen Reader The BlackBerry Screen Reader now supports the following applications: •...
Page 186
To turn off the BlackBerry Screen Reader, triple-press the Power/Lock key again. Tip: You can set your device to only turn on the BlackBerry Screen Reader from the device settings. If you don't intend to use this feature, you can turn off the Enable using triple tap option after you complete the initial device setup in Settings >...
Page 187
With the point of regard on the minimised app, double-tap with two fingers to close the app. • If the BlackBerry Screen Reader is turned off, swipe up from the bottom of the screen to minimise the screen. Tap to close the app.
Page 188
Gestures that start at the edges of the screen (such as swiping down from the top to access Settings or swiping up from the bottom to minimise an app) are the same in the BlackBerry Screen Reader as they are in all other apps. However, when the...
Page 189
Stop the BlackBerry Screen Reader from reading Swipe down and to the left with one finger. When the BlackBerry Screen Reader reads a page of text, the point of regard remains on the last read item so that you can resume reading from the location where you stopped.
Page 190
Task Gesture Switch the BlackBerry Keyboard layout With the point of regard on the BlackBerry Keyboard, swipe down with one finger. Accept word prediction Swipe up with one finger.
Page 191
Paste a block of text After you copy or cut text, swipe down and then up with two fingers. When you successfully paste the text, the BlackBerry Screen Reader reads the content that you inserted. Hide the touch screen keyboard When the keyboard is visible, set the point of regard to the space bar, then double-tap and hold with one finger.
Page 192
Using the BlackBerry Screen Reader with an external keyboard You can use the BlackBerry Screen Reader with an external keyboard, such as a Bluetooth enabled keyboard or a USB keyboard. You can control the BlackBerry Screen Reader using the following gestures on your external keyboard.
Page 193
Adjust the volume, speed and pitch using gestures You might want to increase the speed of the BlackBerry Screen Reader when you browse the Internet, or slow it down when you receive instructions. You can increase the volume when you're outside, or decrease it when you're at home or in a quieter space.
Page 194
Adjust the text or punctuation verbosity using gestures When you are learning how to use the BlackBerry Screen Reader, you can set the verbosity to a higher setting. Once you are more familiar with your BlackBerry device, you can change the verbosity to include less information. For example, when the BlackBerry Screen Reader pauses at the end of a sentence, it might not be necessary for the screen reader to indicate that there is a period or exclamation mark.
Page 195
! (exclamation point). Tap with one finger set the point of regard on your selected punctuation verbosity option. Double-tap with one finger to select your choice. Close the BlackBerry Screen Reader settings in one of the following ways:...
Page 196
Using audio cues with BlackBerry Screen Reader Your BlackBerry Screen Reader can emit audio cues for events on your BlackBerry device. By default, this setting is on and you hear audio cues for the following: •...
Page 197
Turn on the Silent on Calls setting using gestures When you turn on the BlackBerry Screen Reader, you use gestures to complete tasks. When you have the BlackBerry Screen Reader turned on, swipe down and to the right with one finger to access Quick Tasks mode.
Page 198
BlackBerry device. When you turn on the BlackBerry Screen Reader, you use gestures to complete tasks. When you have the BlackBerry Screen Reader turned on, swipe down and to the right with one finger to access Quick Tasks mode.
When a dialogue box, tip or notification appears on your BlackBerry device screen, the BlackBerry Screen Reader moves from your point of regard to the message on the screen. The BlackBerry Screen Reader reads the message from the top. If you do not wish to hear the contents of the dialogue box, tip or notification, you can stop the BlackBerry Screen Reader from reading it.
Page 200
• To decrease the magnification, zoom out by sliding your fingers together. If you reach the maximum magnification, your BlackBerry device vibrates. Temporarily turn off Magnify mode You may want to temporarily turn off the magnification of your screen to see the whole screen at once and then turn on...
Turn on the Reverse Contrast switch. Turn on the Closed Captions setting The Closed Captions setting displays text on your BlackBerry device screen when you play video files that support closed captioning. The captioned content specifies the default settings for Character and Caption Background.
Moving or copying media files and documents You can drag and drop documents, pictures, videos, music and other files by using your BlackBerry device as a drive on your computer.
User Guide Settings You can also use BlackBerry Link to keep your media files and documents in sync between your device and your computer. To download BlackBerry Link, on your computer, visit www.blackberry.com/BlackBerryLink. For more information about synchronisng media files and documents, see the Help in BlackBerry Link.
Would you like more space to store your ringtones, videos, pictures and songs? For additional space to save documents and media files, you can insert a microSD card into your BlackBerry device. Using a media card can help to increase the performance and power efficiency of your device.
Check how much storage space is free You can view the amount of used and free storage space available on your BlackBerry device and your media card. You can also see a breakdown of what types of files are taking up space.
Page 206
CAUTION: Media card data is deleted when you format a media card. Media card is password protected A password is blocking access to the media card and the data stored on it. Insert a media card into your BlackBerry device that isn't password protected.
BlackBerry device. Use BlackBerry Blend to interact with your device from your computer or tablet. You can access your messages, files and certain apps on your computer or tablet in the same way you would use them on your device. You can: •...
Page 208
Set up your computer with BlackBerry Link The first time you open BlackBerry Link, you can give your computer a display name that identifies your computer on your device and in BlackBerry Link. BlackBerry Link displays the default pictures, videos and document libraries on your computer that you can sync with and access from your device.
Page 209
Settings Set up your device in BlackBerry Link When you set up your device in BlackBerry Link, you can give your device a display name. This name appears on your device and also identifies your device in BlackBerry Link. On your computer, open BlackBerry Link.
Page 210
By default, devices you add to BlackBerry Link can access files in the media and documents libraries on your computer, as long as they are associated with the same BlackBerry ID you use in BlackBerry Link. You can turn off remote access for specific devices.
Page 211
• To permanently delete a file from your device that's stored on your computer, touch and hold a file. Tap Copy a file from your computer to your device After you save a file that's stored on your computer to your BlackBerry device, you can view the file even when you're not connected to the Internet.
Page 212
Back up your device data You can manually back up the data on your BlackBerry device at any time. By default, BlackBerry Link performs a quick backup of your device, including all data except your media files and applications. If you set backup preferences, BlackBerry Link creates a backup file containing the data you specify On your computer, open BlackBerry Link.
Page 213
If a new version of the device software is available for your device, a notification appears on your computer, beside your device name in BlackBerry Link. You can choose to automatically download device software updates as well as updates to BlackBerry Link software.
Page 214
If a software update is available, click Install Update. Note: If you want software updates to be installed automatically when you connect your device to BlackBerry Link, select the Automatically download updates for your device software and BlackBerry Link tickbox.
Page 215
5. Do the following: • In the BlackBerry ID section, check that you are signed in using the same BlackBerry ID as on your computer. • If your device is connected to a mobile network instead of a Wi-Fi network, in the Device Connections section, turn on the Use Mobile Network switch.
Page 216
Connect your BlackBerry device to your computer using a USB cable. You can't create a backup file of your device data over a Wi-Fi network. • On your device, verify that you are signed in to your BlackBerry ID. If you are not signed in, BlackBerry Link can't back up the data in your personal space. •...
Then when you're using your BlackBerry device with one hand, it's easier to open those apps. On the home screen, touch and hold an app icon or open app until all of the icons or open apps start to blink.
Deleting apps You can delete apps from the home screen of your BlackBerry device, or you can delete the apps that you have download from the BlackBerry World shopfront. Some apps are part of the core BlackBerry experience and cannot be deleted.
On the home screen of your BlackBerry device, touch and hold an app icon until the icons begin to blink. On an app icon, tap Tip: Some app icons on your home screen are part of the core BlackBerry experience. These apps can't be deleted and the delete icon doesn't appear on these app icons.
Page 220
Open the BlackBerry Assistant when your device is connected to a car If your car kit supports hands-free calling and the Phone Book Access Profile (PBAP), you can open the BlackBerry Assistant hands-free when your device is connected to a car using Bluetooth technology.
Page 221
Search your music library, play your favourite songs or playlists, and pause, shuffle or skip songs while they play. Reminders Create tasks, notes and reminders in BlackBerry Remember, and search your tasks, notes and reminders. Weather Check your local forecast, a different city's forecast and other weather information.
Page 222
Assistant You can find a list of sample requests that you can say or type for each app or service that the BlackBerry Assistant supports. Depending on your device language, BlackBerry Assistant settings or wireless network, some apps or services might not be available.
To open the BlackBerry Assistant by pressing and holding the Mute key, turn on the Activate With Mute Key switch. • To open the BlackBerry Assistant using the Mute key while your device or screen is locked, turn on the Use Assistant when locked switch. •...
Applications and features You can add a public calendar that uses the ICS format to your BlackBerry device so that you can see that calendar in the Calendar app. When the owner of the calendar makes changes to events, the changes are synced to your device. Only the owner can change events in a public calendar.You can also open public calendar links in the BlackBerry Browser or in an...
User Guide Applications and features Create an event in the Calendar app In the Calendar app, tap Enter the information for the event. Tap Save. Tip: In any schedule view (for example, in the day schedule view or in the week schedule view), you can create an event by just tapping a spot on the schedule.
Page 226
Tip: You can save your conference call details in the BlackBerry Calendar app settings so that you don't have to manually add the details to each conference call meeting.
User Guide Applications and features Clear the tickbox beside the calendar that you want to hide. Change or delete an event If you're the organiser of an event, you can change or delete it. In the Calendar app, touch and hold an event. •...
Page 228
Applications and features Save conference call details in the Calendar app You can save the conference call bridge info in your BlackBerry Calendar app so that you can quickly add that info to your meeting invitations. In the Calendar app, swipe down from the top of the screen.
Page 229
Join a WebEx event To join an event, you must have the Cisco WebEx Meetings app installed on your BlackBerry device. Note: If your calendar event is associated with a work email account, the Cisco WebEx Meetings app must be installed in the work space on your device.
Page 230
User Guide Applications and features Share a file with meeting participants You can use email to share the files on your BlackBerry device with other meeting participants. Touch and hold a file. > Meeting Participants. Tap a meeting. On the Compose screen, type a message.
Page 231
Change the email address to use with each calendar If you have multiple calendars on your BlackBerry device, you can set a different email address for each calendar. When you create an event in a specific calendar, invitations are sent using the email address that you have assigned to that calendar.
Page 232
Check that the Sync Calendar switch is turned on. • If the calendar is saved on your computer in Microsoft Outlook or Apple iCal, try using BlackBerry Link to sync the calendar info on your computer with your BlackBerry device. For more information, see the BlackBerry Link help.
Contacts When you add contacts to the Contacts app on your BlackBerry device, connecting with them is easy. The Contacts app is integrated with the BlackBerry Hub, the BlackBerry Calendar and other apps, so you can quickly add contacts to relevant messages and events or share your pictures and videos.
Page 234
By default, your BlackBerry device automatically merges contacts when it's clear that those contacts are the same person (for example, they share the same first and last names, mobile phone number, BlackBerry ID, and so on). You can choose whether or not you want your device to merge your contacts automatically.
Page 235
Contact views When you tap a contact in the Contacts app, your BlackBerry device shows you lots of details about the person. Some info, like a contact's birthday, the company the person works for and the person's picture, is pulled from social networking accounts that you have added to your device, like Twitter or LinkedIn.
Touch and hold a contact. Copy a contact to another account or storage location If you have multiple accounts on your BlackBerry device, you may be able to copy a contact to one of those accounts, or to your SIM card.
User Guide Applications and features Remove a contact from a contact group In the Contacts app, tap a contact group. Beside the contact's name, tap Tap Save. Rename a contact group In the Contacts app, tap a contact group. In the Group Name field, type a new name for the group. Tap Save.
Search for a contact Like other apps on your BlackBerry device, the Contacts app has a search feature that lets you quickly find the contact that you're looking for.
Your BlackBerry device automatically merges contacts when it's clear that those contacts are the same person (for example, they share the same first and last name, mobile phone number BlackBerry ID and so on). If you still see duplicate entries in your contact list, you can merge those contacts into one entry.
User Guide Applications and features You can remove duplicates by merging contacts on your device or by clearing your local data on your device. To remove duplicate contact entries by deleting your local device data, do the following: 1. On the home screen, swipe down from the top of the screen. 2.
Page 241
> > Tap an alarm. Tap Alarm Tone. Select one of the alarm tone options. Tip: To use music you have added or downloaded to your BlackBerry device, tap Set an alarm for multiple days > > Tap an alarm.
Tap Timer Tone. Tap a timer tone. Tip: To use music you have added or downloaded to your BlackBerry device, tap World clock If you're a frequent traveller or if you have friends and family in different parts of the world, you can add cities to the world...
Page 243
When bedside mode is turned on, you will not be notified of new messages, but any alarms that you have set will sound and your BlackBerry device displays the time, dimly lit. You can also set the option to turn on Battery Saving Mode, or to turn off wireless connections when in Bedside Mode.
Tap the Clock Face drop-down list. Tap a clock face type. Android apps Get apps and games designed for Android smartphones and install them on your BlackBerry device using the Amazon Appstore! Downloading and installing Android apps from the Amazon Appstore Create an Amazon account or sign in with your existing Amazon account to search for apps and download apps from the Amazon Appstore.
Page 245
While most apps designed for Android smartphones can be installed and opened on BlackBerry devices, some apps might make use of services that are not supported by BlackBerry 10 OS. BlackBerry 10 OS might also replace these services with alternate services (such as mapping services).
Tap a screen size. Tap Change. Maps and GPS Keep moving in the right direction with BlackBerry Maps, GPS and the Compass app. You can search for points of interest, get turn-by-turn directions and much more. BlackBerry Maps icons Icon Description Show your current location on the map.
Page 247
Go to the map screen. Search for a place or an address on a map You can use the GPS feature on your BlackBerry device to search for a specific address or a type of location and view the results on the map.
User Guide Applications and features Get directions Check that location services are turned on and that your BlackBerry device has established a GPS connection. In the Maps app, find a place by doing one of the following: • On the map screen, search for an address or a place using the search field. In the search results, tap a place.
Page 249
Change your route preferences You can change your route preferences while viewing or listening to turn-by-turn directions in BlackBerry Maps. You can set your route to avoid toll roads, highways, car-sharing lanes or ferries. You can also set the type of route that you want to take (fastest, simplest or shortest).
Page 250
. Tap Favourites. Touch and hold the place that you want to remove. Tap Add your work or home address In BlackBerry Maps, you can add your work and home addresses to save time when planning trips and getting directions. In the Maps app, tap >...
Page 251
Change default route settings If you always want BlackBerry Maps to show you the fastest or shortest route, or want to avoid certain things on your route, such as motorways, toll roads, car-sharing lanes or ferries, you can change your default settings.
Applications and features Change the map language to local In BlackBerry Maps, you can set the map text to display in the language specific to the map or area that you're currently viewing. In the Maps app, swipe down from the top of the screen.
Page 253
Turn on Location-based Ads. Turn on or turn off traffic data If traffic data is turned on, your BlackBerry device sends anonymous GPS location information to provide traffic data to BlackBerry applications. On the home screen, swipe down from the top of the screen.
Type a web address or search term into the address bar at the bottom of the BlackBerry Browser. Tap Go. Change the current search engine After you change the search engine, the BlackBerry Browser continues to use the new search engine until you change it again.
Page 255
Tap the search engine that you want to use. Add a new search engine You can add search engines so that they are available in the drop-down list when you search for a term in the BlackBerry Browser. Note: This feature is not available for some search providers.
Page 256
Change the background colour in reader mode > Find files that you have downloaded After you have download a file from the BlackBerry Browser, you can go to the download manager to find it again, open it and share it. In the Browser, tap >...
Page 257
Customise the Browser start screen You can change what you see when your first open the BlackBerry Browser. You can set a specific home page, show thumbnails of the web pages that you visit frequently or have visited recently, or open the web pages that were open in your previous Browser session.
User Guide Applications and features View your Browser bookmarks In the BlackBerry Browser, tap > View your bookmarks by tags or in a list In the BlackBerry Browser, tap > Tap Tags or Organising your bookmarks It's a good idea to keep your bookmarks organised so that you can more easily find the web pages that you're looking for.
Page 259
Browsing safely To help you browse safely, you can check the certificates for a website, change the security settings and change permissions for specific websites in the BlackBerry Browser. About website certificates Certificates help to verify that a website is legitimate. Websites that require more security, such as banking sites, use certificates to help prove authenticity.
> Privacy and Security. Security settings Remove History Items Specify how often your BlackBerry device automatically deletes the browsing information from your BlackBerry Browser history. Private Browsing Keep your browsing information (your history, cached files, cookies and so on) only while a browsing session is open.
URIs, phone numbers, email addresses and connection information. You can copy the smart tag to an NFC tag, display it as a QR Code, or you can pass the smart tag directly to another BlackBerry device. The Smart Tags app allows you to store the smart tags that you receive and use them or pass them on later.
Page 262
The NFC feature might not be available, depending on your wireless service provider, your administrator's settings and your BlackBerry device model. You can create your own smart tag to share with other devices, save to an NFC tag, or display as a QR Code.
Page 263
Use to create a smart tag that identifies a resource by using your own URI (Uniform Resource Identifier). For example, if you create your own application for the BlackBerry device, you can use this tag type to create a smart...
Page 264
BlackBerry Remember, tap . Tap a message type or application. • To send the smart tag to another NFC-enabled BlackBerry device, tap > NFC. Align the backs of the devices. • To copy the smart tag to a writeable NFC tag, tap .
Align the back of your BlackBerry device with an NFC tag. File Manager You can use File Manager to view, save, zip and share files and folders on your BlackBerry device. You can also access files that are saved in the cloud.
View files on connected devices or networks You can view files on devices that are connected to your BlackBerry device, such as a media card or a device connected by a USB cable. If you are logged in to a cloud application on your device, you can also access files stored in the cloud. To access a file stored on another device: Tap a device.
User Guide Applications and features Sort files and folders You can view your files and folders in order by name, date, type or size. You can also decide whether to view your files and folders in ascending or descending order. Tip: To change the way you view your files and folders, tap to view them as a list or to view them as a grid.
To unzip a file, touch and hold a zip file. Tap Calculator You can use the Calculator app on your BlackBerry device for more than just adding and subtracting. Switch between standard and scientific calculator views, convert a unit of measurement, calculate a tip, and more.
Page 269
Convert a unit of measurement You can use the Calculator app on your BlackBerry device to convert one unit of measurement to another. The calculator includes many different types of measurements that you can convert, such as temperature, volume and weight. You can easily convert units of measurement and quickly get back to what you were doing.
BlackBerry Balance technology helps address corporate security concerns without limiting personal use of your BlackBerry device. If your administrator turns on BlackBerry Balance, the device data, apps and network access are separated so that you have a work space and a personal space. The separate spaces help you avoid activities such as accidentally copying work data into a personal app, or displaying confidential work data during a BBM Video chat.
Change your work space password You might be able to use the same password for your work space password and your BlackBerry device password, depending on the rules set by your administrator. On the home screen, swipe down from the top of the screen.
Page 272
Your administrator must set up BlackBerry Balance and associate your work account with an Enterprise Mobility Management (EMM) solution from BlackBerry. After your admin sets up BlackBerry Balance, a work space is automatically added to your BlackBerry device and you are prompted to finish the activation.
Page 273
Depending on the rules set by your administrator, the apps and features that are part of the BlackBerry 10 OS might be available in your work space, personal space, or both. The following table describes the default behaviour for most BlackBerry 10 OS apps.
Page 274
Can I use personal apps on my work's network? If your administrator turns on BlackBerry Balance technology, depending on the rules set by your administrator, you or your administrator can allow work apps to access your organisation's Wi-Fi or VPN network.
Page 275
If your administrator turns on BlackBerry Balance technology, your administrator can delete your work data from the work space on your BlackBerry device and leave your personal data and applications intact in the personal space. If you store personal data within work apps, for example you add a personal contact to the Contacts app in your work space, that personal data is deleted from your device when your administrator deletes your work space.
Turn on mobile network access for BlackBerry Blend BlackBerry Blend works when your device is connected to a Wi-Fi or mobile network , or a computer using a USB cable connection. To turn on the mobile network connection: On your device, on the home screen, swipe down from the top of the screen.
If you have many quick settings items, you can swipe right or left to see BlackBerry Blend. Disconnect your device from BlackBerry Blend If you're away from your computer or tablet, and want to stop a BlackBerry Blend session, you can use your device to disconnect.
Everything you need to remember about the trip is in one place. The Remember app is designed to sync with the accounts that you add to your BlackBerry device. If you added a work email account to your device, your tasks, notes and flagged messages from your work account are kept in sync with the Remember app.
Tap Save. Set up a recurring task When you create or change a task in BlackBerry Remember, you can set it to repeat every day, on specific days or times, or at specific intervals. While you're adding or changing a task, tap Recurrence.
Send something to the Remember app Using the sharing capabilities of your BlackBerry device, you can send photos, videos, audio files, websites or Documents To Go files to BlackBerry Remember. In an app, touch and hold the item that you want to send to the Remember app.
Page 281
Move an entry to a different folder If you have BlackBerry Balance set up on your device, entries associated with a work account can't be moved to a non- work folder. Also, if a work folder is specifically meant for notes or tasks (for example, folders synced with an email account supported by Microsoft Exchange ActiveSync), you might not be able to move entries in that folder.
Page 282
Change the default view in the Remember app You can set the default view so that when you open BlackBerry Remember, you see what's important to you. In a folder or on the Remember folder screen, swipe down from the top of the screen.
Page 283
I can't add due dates, tags, voice notes or attachments to an entry If your entry is in a folder that's synced with an email account or an Evernote account that you added to your BlackBerry device, you might not be able to add due dates, tags or attachments to the entry. Try moving the entry into a new folder.
A BlackBerry ID is an email address and password that gives you access to BlackBerry websites, apps and services. If you change your BlackBerry device, a BlackBerry ID helps you to transfer data to your new device. Make sure that you use the same BlackBerry ID for all of your BlackBerry devices.
Page 285
If you enter your work space password more than the allowed number of times, your work space and the contents within it are deleted. You can reduce or increase the number of allowed work password attempts in your BlackBerry Balance settings.
Page 286
Settings > Security and Privacy > Device Password. In the Lock Device After drop-down list, select an interval. • To automatically lock your device when it's in a BlackBerry case, on the home screen, swipe down from the top of the screen. Tap Settings >...
Page 287
BlackBerry device from a computer. If your device uses BlackBerry Balance technology, in your Balance settings, make sure that you turn off the Use as my device password switch.
Page 288
Display text when your device is locked You can display text on the screen of your BlackBerry device when the device is locked. For example, you can display a favourite quote, emergency contact information or your own contact information so that if you lose your device, anyone who finds it can contact you.
BlackBerry ID. On the BlackBerry Protect website, you can view the current location of your device on a map, make it ring (even if it's in silent mode), or display a custom message on your locked device to provide instructions about how to contact you.
Security settings You can set and change the security settings for applications on your BlackBerry device, and set up parental controls to restrict or limit access to features and content. You can use a smart card and import certificates from your computer to increase the security of data on your device.
Page 291
BlackBerry Guardian also incorporates technology from software security leader Trend Micro. BlackBerry Guardian is constantly evolving to help identify the most advanced forms of malicious software and privacy concerns. If malicious software is discovered in an app or game after it's available, the app or game is removed from BlackBerry World.
Using Parental Controls Parental Controls are designed to give you more control over how a BlackBerry device can be used and contacted. You can turn off access to certain apps, features and content. You can also restrict incoming phone calls and messages to people in the Contacts app.
Page 293
10. Follow the instructions on the screen. About smart cards You can use a smart card and the password for your BlackBerry device or work space to unlock your device. You can use smart card certificates to send S/MIME-protected messages.
Complete the instructions on the screen. Store your smart card password on your device You can set your BlackBerry device to temporarily store your smart card password, so that you don't have to enter it as often. To clear the cache, lock your device.
If you saved the backup file to a media card, insert the media card into your new BlackBerry device. If you didn't save the backup file to a media card, you can use BlackBerry Link to transfer the records.
Page 296
User Guide Security and backup • To copy a record, touch and hold a record. Tap • To make a record a favourite, touch and hold a record. Tap . Favourites appear at the top of your password records. • To delete a record, touch and hold a record. Tap Tip: You can multiselect records that you want to delete by tapping Use a password record to log in to a website After you set up Password Keeper to use the Password Keeper Browser, you can use a username and password from a...
Page 297
User Guide Security and backup • To lock Password Keeper manually, tap • To change when Password Keeper locks automatically, tap . Turn on or turn off any of the Lock switches. Search Password Keeper In the Password Keeper app, tap Enter the title, username, website name or notes you are searching for.
Page 298
User Guide Security and backup Turn off the Allow clipboard copy switch. Hide or show passwords in Password Keeper In the Password Keeper app, do any of the following: • Swipe down from the top of the screen. Tap . Turn on or turn off the Show password switch. •...
This documentation, including all documentation incorporated by reference herein, such as documentation provided or made available on the BlackBerry website, is provided or made accessible "AS IS" and "AS AVAILABLE" and without condition, endorsement, guarantee, representation or warranty of any kind by BlackBerry Limited and its affiliated companies ("BlackBerry") and BlackBerry assumes no responsibility for any typographical, technical or other...
Page 300
Installation or use of Third Party Products and Services with BlackBerry's products and services may require one or more patent, trademark, copyright or other licences in order to avoid infringement or violation of third party rights. You are solely responsible for determining whether to use Third Party Products and Services and if any third party licences are required to do so.
Page 301
BlackBerry. The terms of use of any BlackBerry product or service are set out in a separate licence or other agreement with BlackBerry applicable thereto. NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY BLACKBERRY FOR PORTIONS OF ANY BLACKBERRY PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION.