When using Outlook / Hotmail I can click on emails but links do not open up - I can see photo of 1st page of link but when I click on it - it does not open. It appears to be blocked. I deleted history / cache. Ran Malware. Turned off and back on. Does this have something to do with a Recent Outlook Encryption change? I am completely unable to access my emails. I can open all websites when not in Outlook / Hotmail.
Please keep in mind that the Microsoft account recovery process is automated, so neither Community users nor Microsoft moderators here in the Community will be able to assist in the process. We recommend checking out the following resources for help in regaining access to your account:
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June 4, 2024
Hello! Are you trying to recover or access your Microsoft Account?
Please keep in mind that the Microsoft account recovery process is automated, so neither Community users nor Microsoft moderators here in the Community will be able to assist in the process. We recommend checking out the following resources for help in regaining access to your account:
· I can't sign in to my Microsoft account - Microsoft Support
· Help with the Microsoft account recovery form - Microsoft Support
· How to recover a hacked or compromised Microsoft account - Microsoft Support
If you have any other Microsoft account sign in issues, use our Sign-in helper tool.
May 10, 2024
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When using Outlook / Hotmail Email and Click on email - Links do not open - Completely blocked - Is this a new Outlook encryption problem?
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Hi sterl(2),
Good day. Thank for posting in the community.
We've received your query, and you can expect to receive response from one of our community moderators accordingly.
At this point, we appreciate your patience and cooperation. Thank you.
Sincerely,
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Dear sterl(2),
Thanks for using Microsoft products and posting in the community.
Sorry to hear that you are having problems with outlook not opening links.
Let me ask a few questions:
Can you tell me if this question was sent after you updated your outlook?
Please let us know the current version.
What version of Outlook do I have? - Microsoft Support
If you go directly to outlook.live.com will your link open correctly?
Does it report an error when you click on the link?
The above questions can help you analyze and solve the problem.
In the meantime, you can also talk to the support team trough outlook.
Contact support within Outlook for Mac - Microsoft Support
We look forward to your reply.
Best Regards,
Peter.Y-MSFT | Microsoft Community Support Specialist
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Sorry this didn't help.
Great! Thanks for your feedback.
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Question Info
Last updated May 15, 2024 Views 90 Applies to: