Overview
3.055,041 reviews
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About United Airlines
Airline Alliance
Star AllianceHeadquarters: 233 S. Wacker Drive, Chicago, IL 60606
Airline Summary
US-based United Airlines (UA) is the world's largest airline when measured by the number of destinations served. A member of the Star Alliance, United flies non-stop to about 375 airports worldwide. These include about 75 domestic destinations, as well as points in 70 countries in North America, South America, Europe, Asia, Africa and Oceania. United's fleet features a variety of two-, three- and four-cabin configurations including First Class (known as Global First or United First on international and domestic flights respectively), Business Class (known as Business First or United Business), United p.s. (short for Premium Service) on certain transcontinental flights, Economy Plus Class and Economy Class. Premium cabin passengers can use the airline's United Club lounges, which can be found in about 40 airports.
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55041Reviews
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Popular mentions
Pittsburgh - Appleton
Domestic
The planes need upgraded badly and not just for comfort & aesthetics. I had delays on the trip there and home for mechanical issues. It does not make me feel very safe getting on one of their planes in the future. I usually fly Delta and have never had a problem, probably because they have upgraded their planes within the past century unlike United! Good luck and God bless to those who choose to fly United.…
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Houston - Knoxville
Domestic
The flight was great the flight attendant was amazing went above and beyond the 1 thing I didn’t like was the plane they flew in and out of Knoxville didn’t have wifi if united could put at least wifi on there commute air fleet I would definitely consider flying them more often and recommend to my friends my return flight is on Sunday hopefully the commuteair planes get an upgrade after our trip to Knoxville.…
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Houston - Washington DC
Domestic
Our flight from Houston to Washington DC was insanely hot. We sat at the gate for close to 30 minutes baking in the plane. To his credit, the pilot apologized for “these old planes” having a hard time keeping it cool on the ground. That wasn't as comforting a comment as he intended for the passengers. Beware if you are flying this same route on United. Wear short sleeves.…
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Newark - Athens
International
Agh, another one of United Airlines Lies! Look at my posted picture…delay caused by security documents. Not so, in fact, the reason for the delay is because once again these money hungry grubs over booked this flight and are trying to beg people to take another flight for a mere first class seat on another flight and a few hundred dollars. I know this because I’m sitting on the plane watching the gate agent take overbooked people off. Well, an hour later after removing luggage and doing oversold paperwork we are finally taking off. Connections…not a chance. Thank you United once again for providing the best service. People please fly delta if possible.…
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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San Juan - Phoenix
International
THIS FLIGHT WAS FROM SAN JUAN PUERTO RICO TO HOUSTON, THE SAME DEPARTED WITH DELAY OF 1.5 HOURS. IN HOUSTON WE WAIT ABOUT 15 MINUTES IN THE PLANE DUE TO LACK OF TERMINAL TO GET OFF THE PLANE. AT THE END WE ARRIVED TO THE COUNTER OF THE OTHER UNITED FLIGHT TO PHOENIX AT 8.30PM THE EXACT HOUR OF THE EXPECTED DEPARTURE AND FLIGHT WAS CLOSED. WE LOST THE CONNECTION AND THE OPPORTUNITY TO ASSIST TO MY FATHER FUNERAL. AT UNITED COUNTER THE EXCUSED WAS THE WEATHER AND THE NEXT FLIGHT WAS AT 10:00 AM THE NEXT DAY. THEY GAVE US TWO BOARDING PASSES FOR THE NEXT DAY WITHOUT GATE OR SEAT NUMBER AND THE GUY HAD THE NERVES TO SAY TO US TO THE SAVE THE UNUSED BOARDING PASSES AS SOUVENIRS. ONLY HE OFFERED A PARTIAL REFUND IN NEARBY HOTELS. WHAT A JERK AND UNPROFESSIONAL AIRLINES WILL NOT UNITED ANYMORE…
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Flight going to Knoxville
Flight coming home from Houston.
123456…
Richard Lee W wrote a tip May 23
"Dont depend on United Airlines to notify you about any gate changes!!!"
123456…
Baggage fees
Domestic United States
Carry-on bag: Included
1st checked bag: $30
2th checked bag: $40
3th checked bag: $150
4th checked bag: $150
Each checked bag maximum 50lb/22kg
United States to Canada
Carry-on bag: Included
1st checked bag: $30
2th checked bag: $50
3th checked bag: $150
4th checked bag: $150
Each checked bag maximum 50lb/22kg
United States to Mexico
Carry-on bag: Included
1st checked bag: $30
2th checked bag: $55
3th checked bag: $180
4th checked bag: $180
Each checked bag maximum 50lb/22kg
*Please confirm baggage fees on airline website.
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Round TripOne-wayMulti-city
Depart
Sat, 6/8
Return
Sat, 6/15
Travelers
1, Economy