Walmart: Shopping & Savings 4+

App changes pick up location.

I ordered product from my local Walmart, Market Street in Carson City, and you all set my pick up location as Millipedes California, not pretty good. Actually very poor service. It will cost me $350 under the Biden administration to pay for fuel to drive 200 miles to pick that up. I don’t think you pay any of your employees that kind of money to be able to drive that far under this pathetic Democrat administration to pick up product from Walmart. Perhaps you are just trying to generate more money for the federal government and the Democratic administration to be able to keep our country running with the government paying people money that they think is free as opposed to Walmart paying people a decent wage to work for your company. Maybe you should pay your IT people more so that your app is not so jacked up and generating tax revenue for our federal government. Perhaps you could join Elon Musk and purchase part of Twitter so free American people have free speech and can actually use the Internet to purchase products from their local Walmart store and stop driving hundreds and hundreds of miles to pick up product which would just further the global warming. Thank you and have a nice day. I am hopeful to pick up my taco seasoning at my local Walmart tomorrow and make my second trip.

Developer Response ,

Thanks for sharing your experience with us. We’re sorry you’ve had issues with a pickup order. We’ve shared your experience with our App Development Team. New app features each week based on customer feedback. Make sure you check for app updates regularly. Please reach out to customer care at walmart.com/grocery/help.

Major ongoing issues

This is my 4th attempt using a different method for each attempt to resolve the issue. AFTER you place an your online order,(pickup,delivery or shipped) the option to “EDIT” or “Change” your order is impossible and will go as far as letting you make all the necessary changes and once you click “Update Order” it has been saying “Sorry,Error Try again at a later.” Or something similar. Even if it’s literally ONLY been 2mins since placing the order and it has available time for “Adding or Editing” items . There’s a couple hours left before the “Order Person” is beginning to complete the order, to have ready for the scheduled time slot . It’s beyond frustrating and I have lost count of how many times I have had to completely cancel my entire order, when it’s only ONE item that needs correcting. Ex; Change order to “Regular milk” instead the “low fat” I accidentally ordered instead. I have successfully made contact with a LIVE Customer Service Chat Agent for assistance in correcting or fixing the issue. Of course this issue is MY FAULT despite the fact I have followed and attempted ALL suggestions to fix it. Please help me/us/anyone who’s struggling with this time consuming issue. Otherwise I will (unfortunately) be forced to go back to the original shopping In-Store method and my nerves or anxiety will suffer greatly from it. Thanks in advance for Whomever is reading this and taking the necessary steps to resolve this issue.