We were so excited to try Milk and Honey on our recent visit to The Gulch. Unfortunately, our expectations and excitement were met with disappointment. The vibe and look of the restaurant is hip and cool, the line out the door is a testament to...the good experiences most people must have at this restaurant. Unfortunately, this was not the case for us.
We arrived around 9am and were able to get a seat at the bar right away. Our server Phoebe was pleasant enough, giving a couple suggestions and quick to bring our coffee and oj. The OJ was cold pressed and tasty, and the cold brew was great.
My husband had the bacon egg and cheese sandwich on a biscuit and he said it was fine. I ordered the Mushroom & Ricotta toast. The "toast" was not toasted at all, it was more like mushy bread that maybe went through a toaster for 15 seconds max. The toppings were very tasty, but I couldn't get over the soggy mushy bread beneath the eggs, mushroom and ricotta. Our server did not ask how we enjoyed our food, but when she was nearby I said "Hey, this is tasty but the bread is not toasted at all, it's really soggy and mushy." She was having a conversation with another employee behind the bar and simply said "Oh, I'm sorry" and continued on with their conversation. She did not offer to have the dish remade or ask me if I would like something else. I was so taken aback I just set the dish aside and finished my juice. She took my plate away which was less than half finished and did not seem concerned with the obvious fact that I did not enjoy my breakfast. I know I could have spoken up and asked for a remake or something else but I did bring the issue to her attention and was dismissed, so I did not feel comfortable pressing the issue.
When breakfast is nearly $35 for two before cocktails, I expect better service than a flippant "I'm sorry" and dismissal.More