We get a ton of questions in the CrackBerry Forums, and while most folks typically go through all the basic troubleshooting steps before reaching out for help, sometimes they miss the most basic because it's too basic - restarting your device.
With that in mind, should things be acting funny on your BlackBerry powered by Android smartphone such as the BlackBerry KEYone or BlackBerry Motion, go ahead and give it a restart to see if that helps before doing anything else. Here are all the different restart methods for your BlackBerry powered by Android smartphone.
To restart the BlackBerry powered by Android smartphone:
- Press and hold the Power key for 3 seconds.
- Select Reboot from the menu that is presented.
To perform a soft reset on BlackBerry powered by Android smartphone:
If the BlackBerry powered by Android smartphone is frozen or an application cannot be closed or exited then perform this soft reset.
- Press and continue to hold the Power key for 12 seconds.
To perform a hard reset on BlackBerry powered by Android smartphone:
If the BlackBerry powered by Android smartphone will not power up then perform this hard reset. (This is the equivalent to a battery pull)
- Press and continue to hold the Power key for 32 seconds.
Reboot into Safe Mode
For more complicated issues, such as when the last app you installed might causing problems.
- Do a normal press and hold of your phone's power button until Android prompts you to turn off your phone
- Next, hold the Power off menu option for a few seconds until your phone asks you to confirm that you want to enter safe mode.
Use this option sparingly as it can reset your home screen and app icon layout.
Of course, a simple reboot/reset is not going to fix everything that can possibly go wrong but it's a great first step in tracking down any issues. Should you have further issues, questions or concerns, you can always hop into the CrackBerry Forums and get the help you need. With our Ask a Question section, you don't even need to have an account to seek out help, though we'd certainly welcome any new members who do sign up!
Read more
BlackBerry Hub+ apps updated with bug fixes
Although BlackBerry Hub+ updates have slowed down a bit, a new batch containing bug fixes across the board has recently arrived on the Google Play Store.
Google begins rollout of RCS to all Android users in the U.S.
Rather than waiting any longer for carriers to get things in order, Google has now announced they have begun their rollout of RCS in the U.S starting today.
BlackBerry Hub+ beta apps updated with bug fixes
For each of the apps, the only thing you'll find noted in the change log section is 'bug fixes.'
Google Play Points rewards program launches in the US
Google has now announced the expansion of its Google Play Points program to the U.S. after initially launching in Japan and South Korea.