The London Welbeck Hospital Reviews

19  Excellent
TrustScore 4.5 out of 5

4.5

In the Plastic surgery clinic category

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Reviews4.5

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Rated 5 out of 5 stars

Great experience

Helpful, friendly, and knowledgeable staff who are quick to respond to any queries. Well equipped hospital.

Date of experience: 24 April 2024


Rated 5 out of 5 stars

Exceptional service and aftercare

The staff and nurses were really friendly and looked after me and my husband whilst I was in surgery. The surgery went really well and the aftercare I’ve received has been exceptional. The only thing I would say is the rooms are a little old fashioned and dated and could perhaps do with a more comfortable chair for your partner to sit in, as it’s such a long time they are sat waiting with you.

Date of experience: 07 March 2024

Reply from The London Welbeck Hospital

We're thrilled to hear that you had a positive experience felt well looked after ! Your kind words and feedback are invaluable to us as we continue to enhance our services.

Thank you for sharing your feedback regarding the rooms and the comfort of the chairs. We truly appreciate your input as it helps us identify areas for improvement.

We wish you a smooth and speedy recovery !

Regards,
Suzan


Rated 5 out of 5 stars

faultless - 11/10

Everyone was so lovely and reassuring! I had a faultless experience! Down to the lady on reception, to the lovely anaesthetist! Dr Marsh is just amazing in what he does! I couldn’t be happier with my results.

Date of experience: 21 March 2024

Reply from The London Welbeck Hospital

Dear Emma,
We greatly appreciate your amazing review! It's wonderful to hear that you had such a great experience with us and are happy with your results. Thank you for choosing us for your care !

I hope you had a smooth and speedy recovery!😊

Regards
Suzan


Rated 5 out of 5 stars

Thank you all for making me so…

Thank you all for making me so comfortable and cared for during my stay with you, my admissions nurse was amazing and really calmed my nerves before an elective procedure . All the nurses were so caring and anticipated my needs . Thank you to the resident doctor , George , who checked me before I left and also thank you to the caterers who gave me a perfect breakfast before I headed home .

Date of experience: 16 November 2023

Reply from The London Welbeck Hospital

Dear Jane,

Thank you for your kind words! We're delighted to hear that you felt comfortable and cared for during your stay. Our team strives to provide the best possible experience for our patients, and it's wonderful to hear that we succeeded in meeting your needs. Your appreciation means a lot to us.

I'll be sure to pass along your gratitude to Dr George and our team. 😊

Warm regards,
Suzan


Rated 5 out of 5 stars

super happy with the service from…

super happy with the service from wellbeck, they took great care of me, even when i vomited all over them… special thanks to mary and (forgive me i forget the other ladies name) honestly mega happy, i felt very looked after and catered too xx
rebecca x

Date of experience: 16 December 2023

Reply from The London Welbeck Hospital

Dear Rebecca,

Thank you so much for your kind words! We're thrilled to hear that you were happy with the care you received at Wellbeck.

I trust you have made full recovery by now.

If you ever need assistance in the future, please don't hesitate to reach out.

Warm regards
Suzan
LWH


Rated 5 out of 5 stars

Special treatment is

Everyone I saw & spoke to were very kind & at every stage explained in detail regarding the procedure I was undertaking. The care I received before & after the operation was exceptional. Nurse Brenda who looked after me was extremely professional & was also very gentle & kind. I am delighted with the results of my procedure & felt confident that the operation went well. I was also given lots of advice for my after care.

Date of experience: 16 January 2024

Reply from The London Welbeck Hospital

Dear Ms Walke,

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that your journey with us was positive.
We greatly appreciate your kind words about Nurse Brenda and the rest of our team. Providing exceptional care and ensuring our patients feel comfortable and informed throughout the process is always our top priority.

We wish you a smooth and speedy recovery 😊

Regards
Suzan
LWH



Rated 5 out of 5 stars

A great experience

My overnight experience at the hospital was very positive. From the moment I arrived to the moment I left I felt like I was in good hands. The staff were lovely and put me at ease pre and post-operation, that was especially appreciated given I didn’t have a chaperone.

Date of experience: 27 January 2024

Reply from The London Welbeck Hospital

Dear Alice,

Thank you for sharing your positive experience with us. We're delighted to hear that your surgery was a success and had a pleasant overnight stay at our hospital. Ensuring our patients feel supported and well-cared for throughout their time with us is our top priority.

Thank you again for entrusting us with your care!

We wish you a smooth and speedy recovery 😊

Regards
Suzan
LWH


Rated 5 out of 5 stars

Amazing care

Amazing care, very supportive and accessible team, great nurses, really understanding of gender identity - could not recommend them more highly.

Date of experience: 20 March 2024

Reply from The London Welbeck Hospital

Dear Lucas,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our team supportive and accessible. Our dedicated nurses are committed to providing compassionate care to each and every patient. Your recommendation means a lot to us.

I hope you had a smooth and speedy recovery!😊

Regards
Suzan


Rated 5 out of 5 stars

I had the most amazing experience

I had the most amazing experience, from the moment I walked in to the moment I walked out I was cared for with such compassion. All the nurses were amazing, they tucked me in bed, they poured my tea, I cannot fault them. It was like being looked after by family. My anesthetist and surgeon explained everything in detail, I knew exactly what to expect. I would definitely stay here again.

Date of experience: 16 July 2022


Rated 5 out of 5 stars

I stayed at the wellbeck hospital for…tt lipo

I stayed at the wellbeck hospital for one night after tummy tuck liposuction.. the nurses are wonderful and really helped me, the night nurse was especially helpful, breakfast was yummy and I had a all round nice stay here would definitely recommend,

Date of experience: 09 August 2019


Rated 5 out of 5 stars

The wonderful staff at the Welbeck

The staff at the welbeck were wonderful, I was suffering with low blood pressure after my surgery including passing out they were reassuring kind calm and competent and also got my blood pressure back where it should be so I could go home but not before making sure everything was good for me to do so

Date of experience: 06 March 2024

Reply from The London Welbeck Hospital

Dear Michelle,
Thank you for taking the time to share your experience with us! We're delighted that our staff could offer you the reassurance and care you needed. Your well-being is our priority! Please don't hesitate to reach out if you need anything in the future.
Wishing you a speedy recovery!
Regards
Suzan


Rated 3 out of 5 stars

Overnight stay

A stayed overnight following surgery. Reception staff weren’t particularly helpful or friendly. I waited an extended amount of time to be taken through despite arriving on time for the pre-arranged arrival time. The pre and post-care staff were helpful and kind and I couldn’t fault the theatre staff either. My room and ensuite were tiny, like a cupboard… I didn’t even have a full size single bed due to the room being so small. The hospital bed had a fixed control panel to change the seating position - this was useless to me as I was unable to move my arms much or twist after surgery (the nurse told me my bed was the only one on the ward with a fixed panel and that it should have been given to someone who was able to move their arms) hence, every-time I needed to move, change position, or get out/in bed I had to call for assistance. I was given a full day’s menu yet when I requested food I was given soup - it was only when I complained to the nurse that I was hungry that I was told I should have been offered a full meal and not just a starter. Lastly, the staff were very attentive and helpful but I wasn’t offered any throat lozenges (despite stating I had a sore throat for the duration of the post-surgical stay) UNTIL I was walking out and was given one single strepsil, from the many packets in storage, for the 2 hour journey home. Overall generally good, but could’ve been much better.

Date of experience: 21 December 2023

Reply from The London Welbeck Hospital

Dear Dawn,

We sincerely apologise for the inconvenience you experienced during your stay following surgery. Your feedback is invaluable to us, and we truly appreciate you taking the time to share your thoughts. Rest assured, we are taking your comments seriously and will continue to improve our services to ensure a better experience for all our patients in the future.

We trust you have made a full recovery by now, and please don't hesitate to reach out to us if you require any assistance.

Warm regards,
Suzan
LWH


Rated 5 out of 5 stars

I have just been discharged this…

I have just been discharged this morning and I can only say I was look after amazingly. The staff were so attentive especially the young lad ( annoyingly didn't his name). I felt so comfortable from start to finish..thank you to the staff xxx

Date of experience: 18 February 2022


Rated 5 out of 5 stars

Clean Hospital with Professional Staff

Super happy with the London Welbec Hospital. I stayed there recently following breast augmentation. The staff were caring, friendly, professional and very attentive.

Since entering the hospital until I was discharged, the main nurse who was looking after me, Takesure, was really sweet, provided me with a lot of information and after my operation ensured that I am ok throughout the time until I was completely fine.

Date of experience: 29 October 2019


Rated 5 out of 5 stars

Staff were very helpful and pleasant

Staff were very helpful and pleasant. Nothing was too much for them

Date of experience: 02 April 2024

Reply from The London Welbeck Hospital

Dear Elaine,
We greatly appreciate your lovely review! It's wonderful to hear that you had such a pleasant experience with us. Thank you for choosing us for your care !

I hope you had a smooth and speedy recovery!😊

Regards
Suzan


Rated 5 out of 5 stars

Wonderful and caring staff nurses and…

Wonderful and caring staff nurses and surgeons.

Date of experience: 19 December 2023

Reply from The London Welbeck Hospital

Dear Trudy,

Thank you for your review! We're thrilled to hear that you were happy with the care you received at Welbeck.

Warm regards
Suzan
LWH


Rated 5 out of 5 stars

Friendly staff and welcoming and calm…

Friendly staff and welcoming and calm environment

Date of experience: 09 March 2024

Reply from The London Welbeck Hospital

Thankyou for the lovely feed back Jade! It's wonderful to hear that you had a pleasant experience. 😃
Regards
Suzan


Rated 5 out of 5 stars

All the nurses were very friendly and…

All the nurses were very friendly and made my stay very comfortable.

Date of experience: 25 January 2024

Reply from The London Welbeck Hospital

Dear Zack,

Thank you for sharing your positive experiences with us. We truly appreciate your kind words and are delighted to hear that you felt well cared for during your time at our hospital.
We will make sure to pass along your compliments to our amazing nursing team.

We wish you a smooth and speedy recovery 😊

Regards
Suzan
LWH